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Gssa datacenter solutions

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Gssa data center solutions

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Gssa datacenter solutions

  1. 1. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Data Center Services
  2. 2. GSS Data Center Service Offerings
  3. 3. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Data Center Design & Build
  4. 4. GSS – Data Center Design & Build 3 PO on Suppliers Implement Acquire Design Prepare Project Phases
  5. 5. GSS – Our unique approach of designing a Datacenter 3 <ul><ul><li>Study of Customer’s short-term & long-term goals (business & aligned IT Goals) </li></ul></ul><ul><ul><li>Designing Cost-effective but scalable & Modular solutions (2-3 options) for Datacenter. </li></ul></ul><ul><ul><li>Providing detailed BoQ & specifications of the components for the accepted solution complying Industry standards (ANSI / TIA-942). </li></ul></ul>
  6. 6. GSS – Our unique approach of Building a Datacenter 3 <ul><ul><li>Design Validation (if already done by customer) and suggesting corrections if required to meet the Industry standards. </li></ul></ul><ul><ul><li>Vetting BoQ (if already prepared by customer) and suggesting cost-effective, reliable, scalable and Modular components if required. </li></ul></ul><ul><ul><li>Submitting entire Project Plan with clear scope of work & Responsibility matrix – phase-wise break-up of work, etc. </li></ul></ul><ul><ul><li>Execution of work as per the agreed project plan / time-lines. </li></ul></ul><ul><ul><li>Vendor / third-party coordination wherever required. </li></ul></ul><ul><ul><li>Phase-wise User Acceptance. </li></ul></ul><ul><ul><li>Final UAT & User Acceptance. </li></ul></ul><ul><ul><li>Handing-over to Ops team with SOPs. </li></ul></ul>
  7. 7. GSS – Data Center Design & Build Cont… 12 <ul><li>Requirements and Study </li></ul><ul><li>Evaluate the Level of Redundancy (Tier Level) </li></ul><ul><li>Develop Concept </li></ul>Implement Acquire Design Prepare
  8. 8. GSS – Data Center Design & Build Cont… 12 Implement Acquire Design Prepare
  9. 9. GSS – Data Center Design & Build Cont… 12 <ul><li>Site Coordination </li></ul><ul><li>Equipment Delivery (Shipment) </li></ul><ul><li>Factory Acceptance Test (Equipment Verification) </li></ul>Implement Acquire Design Prepare
  10. 10. GSS – Data Center Design & Build Cont… 12 Implement Acquire Design Prepare
  11. 11. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Data Center Operations and Management
  12. 12. GSS – Data Center Operations and Management Cont… 12 <ul><li>Our Standard Services: </li></ul><ul><li>Server Management </li></ul><ul><li>Storage Management </li></ul><ul><li>Platform Hardening </li></ul><ul><li>Systems Integration </li></ul><ul><li>Database Administration </li></ul><ul><li>Our Value-added Services: </li></ul><ul><li>Disaster Preparedness Recovery </li></ul><ul><li>High Availability Strategies </li></ul><ul><li>Business Continuity </li></ul><ul><li>Automation of operations </li></ul><ul><li>Standards-based management (ITIL) </li></ul>Data center management requires a highly skilled IT staff with the appropriate tools and Processes to Manage the complex operations such as: GSSA will drive cost efficiencies and operational effectiveness through the optimization of the underlying infrastructure technologies, as well as the supporting operational processes, based upon ITIL V3, and tools.
  13. 13. GSS Managed Server Services Wintel Server Services Unix Server Services Database Server Services <ul><li>Tools </li></ul><ul><ul><li>SCCM </li></ul></ul><ul><ul><li>Altiris </li></ul></ul><ul><ul><li>RDP, Dameware </li></ul></ul><ul><ul><li>BMC </li></ul></ul><ul><ul><li>MOM/SCOM </li></ul></ul><ul><ul><li>Quest </li></ul></ul><ul><ul><li>RHN Satellite </li></ul></ul>3 Windows Server Services Unix Server Services Linux Server Services UC Services AD Services Exchange Sever Services <ul><li>Platforms Supported </li></ul><ul><ul><li>Windows Server – Win 2000, Win 2003, Win 2008, Win 2008 R2 </li></ul></ul><ul><ul><li>Unix Server – HP-UX, IBM-AIX </li></ul></ul><ul><ul><li>Linux Server – RHEL 5 </li></ul></ul><ul><ul><li>Exchange Server – 2003, 2007, 2010 </li></ul></ul><ul><ul><li>AD Server – 2003, 2008 </li></ul></ul><ul><ul><li>UC Server – 2007, 2010 </li></ul></ul>
  14. 14. GSS Server Services 5 Build/Deploy <ul><li>24x7 Operational Offshore Support Center(GOCC) </li></ul><ul><li>Flexible Delivery and Pricing Model </li></ul><ul><li>ITIL based Service Delivery Framework </li></ul><ul><li>Shared and Dedicated Service Models </li></ul><ul><li>High-Skilled Work Force </li></ul>Upgrade Consolidate GSS Advantages Platform Migration S E R V I C E S Monitor & Manage Offshore – Onsite Hybrid Model Tool Based Approach Proven & Tested Transition framework Industry Best Practices
  15. 15. GSS Storage Services Monitor & Manage 5 Design SAN / NAS with HA / DR Offshore – Onsite Hybrid Model Tool Based Approach Proven & Tested Transition framework Installation and configuration of HBAs, LUNs Storage provisioning & consolidation including Dynamic Multipath Security configurations S E R V I C E S Industry Best Practices
  16. 16. GSS – Data Center Operations and Management contd… 12 <ul><li>Our unique approach of taking over the existing Datacenter Operations & Management is as follows: </li></ul><ul><li>Study of the customer ’ s existing setup (due diligence) </li></ul><ul><li>Proposal with agreed SLAs, SoW, Responsibility matrix, and Project plan for transitioning, etc, including the suggestions to improve existing setup/ processes, etc. </li></ul><ul><li>Signing the contact </li></ul><ul><li>Implementation of Tools, etc </li></ul><ul><li>Connectivity with GSSA’s Global Operations Command Center </li></ul><ul><li>Transition </li></ul><ul><li>Running operations as per the agreed SLAs and providing MIS reports, etc </li></ul><ul><li>Periodic reviews with customer SPOC </li></ul>
  17. 17. GSS Remote Server Monitoring & Management Windows, Unix & Linux Servers Datacenters – Distributed / Centralized GOCC Remote Management & Monitoring Infrastructure GSS Global Operations Command Center GOCC Support team Monitoring & Management Console Backup Management System Management Performance Management User Environment Management Server Monitoring 7
  18. 18. GSS – Data Center Migration Services Cont… 12 <ul><li>Why Datacenter Migration </li></ul><ul><ul><li>IT cost reduction initiative </li></ul></ul><ul><ul><li>Regulatory requirement </li></ul></ul><ul><ul><li>Business service risk mitigation plan </li></ul></ul><ul><ul><li>Newer datacenter operations strategy </li></ul></ul><ul><ul><li>Legacy datacenter environments incapable of </li></ul></ul><ul><ul><li>hosting modern & dense IT Infrastructure </li></ul></ul>GSS America bring together years of combined industry experience, required expertise straightforward strategies and cost-saving solutions to ensure that your migration is a success. ….
  19. 19. GSS – Data Center Migration Services Cont… 12 <ul><li>Our Approach: </li></ul><ul><li>Study of the existing IT setup / processes and SLAs with </li></ul><ul><li>clients of the customer </li></ul><ul><li>Designing the migration plan </li></ul><ul><li>Dry run </li></ul><ul><li>Customer acceptance of migration plan & SoW </li></ul><ul><li>Submitting detailed Project plan with detailed step-by-step </li></ul><ul><li>activity plan </li></ul><ul><li>Executing the migration plan </li></ul>Aim of moving data center functions can reduce costs, increase flexibility, and improve security with near-zero disruption of business environment.
  20. 20. GSS – Data Center Migration Services Cont… 12 Executing the migration plan – Our Approach Stand-by arrangements for business continuity Pack & ship Datacenter equipment Re-Install and configure Restore Data UAT Move to Production Transition to Ops Operational Support
  21. 21. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Datacenter Consolidation / upgrade – Green-IT initiatives
  22. 22. GSS – Datacenter Consolidation / upgrade 12 <ul><li>Our approach of Datacenter Consolidation is as follows: </li></ul><ul><li>Identify the current state : Study of the existing IT setup / processes and </li></ul><ul><li>Review the Customer ’ s Strategic needs : Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc) </li></ul><ul><li>Develop detailed consolidation Plan : Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement. </li></ul><ul><li>Implementation : Execution of work as per the agreed timelines and </li></ul><ul><li>Sign-off : Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team. </li></ul>
  23. 23. GSS – Datacenter Consolidation / upgrade contd … 12 <ul><li>Our approach of Datacenter Consolidation is as follows: </li></ul><ul><li>Identify the current state : Study of the existing IT setup / processes and </li></ul><ul><li>Review the Customer ’ s Strategic needs : Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc) </li></ul><ul><li>Develop detailed consolidation Plan : Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement. </li></ul><ul><li>Implementation : Execution of work as per the agreed timelines and </li></ul><ul><li>Sign-off : Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team. </li></ul>
  24. 24. GSS – Datacenter – GreenIT initiatives Cont… 12 <ul><li>Our services for Green-IT initiatives include the following: </li></ul><ul><li>  </li></ul><ul><li>Facility Structural Changes : </li></ul><ul><ul><ul><li>Datacenter Cooling – Airflow optimization techniques, thermal zones, supplemental high-density cooling, Liquid/Pumped refrigerant based cooling, etc </li></ul></ul></ul><ul><ul><ul><li>Rack Space optimization, Modular UPS system designs, etc </li></ul></ul></ul><ul><ul><ul><li>Proper Site selection, etc </li></ul></ul></ul><ul><li>  Non - Structural Changes </li></ul><ul><ul><ul><li>Power Management techniques – Server & storage Virtualization, Monitoring and control of power usage by different datacenter equipment, etc </li></ul></ul></ul><ul><ul><ul><li>IT Infrastructure Consolidation </li></ul></ul></ul>
  25. 25. GSS – Datacenter Compliance Audit 12 <ul><li>The datacenter compliance Certification is an extensive survey of the </li></ul><ul><li>datacenter according to internationally recognized standards. </li></ul><ul><li>The output of the Datacenter Compliance Audit is an extensive report with findings, risk analysis and recommendations for risk reduction, all in accordance with International standards. </li></ul><ul><li>You will receive a Report indicating a “rating” in each measured area and an overall rating of the total datacenter environment. </li></ul>
  26. 26. GSS America provides end-to-end Datacenter Services... ACTIVITIES RESULTS <ul><li>Needs assessment </li></ul><ul><ul><li>Initial situation </li></ul></ul><ul><ul><li>Capacity requirements </li></ul></ul><ul><ul><li>Reliability requirements </li></ul></ul><ul><ul><li>Security requirements </li></ul></ul><ul><ul><li>Expansion plans </li></ul></ul><ul><li>location analysis </li></ul><ul><li>Risk analysis </li></ul><ul><li>Functional concept </li></ul><ul><li>Floor concept </li></ul><ul><li>Preliminary dimensioning </li></ul><ul><li>of technical equipment </li></ul><ul><li>Cost estimate </li></ul><ul><li>Budget cross check </li></ul><ul><li>Concept describing: </li></ul><ul><li>capacity, reliability and </li></ul><ul><li>Security, equipment, costs </li></ul><ul><li>Road map for planning and </li></ul><ul><li>implementation </li></ul>Consulting 1 <ul><li>Preliminary design </li></ul><ul><ul><li>functional schemes </li></ul></ul><ul><ul><li>description of technical </li></ul></ul><ul><ul><li>systems and building </li></ul></ul><ul><ul><li>client´s acceptance + </li></ul></ul><ul><ul><li>adjustments </li></ul></ul><ul><li>Final design </li></ul><ul><ul><li>detailed drawings of </li></ul></ul><ul><ul><li>systems and building </li></ul></ul><ul><ul><li>detailed specification of </li></ul></ul><ul><ul><li>systems </li></ul></ul><ul><ul><li>cost calculation </li></ul></ul><ul><li>Preliminary design documents </li></ul><ul><li>Client´s acceptance </li></ul><ul><li>Final design documents </li></ul><ul><li>Cost calculation </li></ul><ul><li>Basis for functional tendering </li></ul>Design 2 <ul><li>Supervision of the execution planning </li></ul><ul><li>Construction details </li></ul><ul><li>Construction drawings </li></ul><ul><li>Graphic projection and dimensioning of installation </li></ul><ul><li>Instructions for installation </li></ul><ul><li>Detailed lists of required material with quantities </li></ul><ul><li>Time schedules and interfaces </li></ul><ul><li>Construction and installation documents </li></ul><ul><li>Construction drawings </li></ul><ul><li>Material lists </li></ul>Execution Planning 4 <ul><li>Selection of suppliers or setting up short lists </li></ul><ul><li>Purchasing of equipment and services, or </li></ul><ul><li>Handling of tendering </li></ul><ul><ul><li>tender documents </li></ul></ul><ul><ul><li>tendering </li></ul></ul><ul><ul><li>assessment </li></ul></ul><ul><ul><li>contract awards </li></ul></ul><ul><li>control and approval of delivery </li></ul><ul><li>Tender prepared and executed </li></ul><ul><li>Equipment and services purchased </li></ul>Procurement 3
  27. 27. RESULTS ACTIVITIES <ul><li>construction and installation </li></ul><ul><li>supervision </li></ul><ul><li>project management </li></ul><ul><ul><li>monitoring time, quality and costs </li></ul></ul><ul><ul><li>coordinating interfaces of different specialist works </li></ul></ul><ul><ul><li>monitoring the compliance with specifications, drawings and building approvals </li></ul></ul><ul><li>data center ready for final checks and handing over </li></ul>Construction + Installation 5 <ul><li>Performing tests runs </li></ul><ul><li>System performance </li></ul><ul><li>checks </li></ul><ul><li>Preparing the necessary </li></ul><ul><li>documents </li></ul><ul><ul><li>manuals, technical </li></ul></ul><ul><ul><li>descriptions, as is- </li></ul></ul><ul><ul><li>drawings </li></ul></ul><ul><ul><li>operation instructions </li></ul></ul><ul><ul><li>test certificates </li></ul></ul><ul><li>Defining inspection and </li></ul><ul><li>maintenance operations </li></ul><ul><li>Training operational staff </li></ul><ul><li>Official handing over </li></ul><ul><li>data center ready for operation </li></ul>Handing Over 6 <ul><li>IT operation (different SLAs)‏ </li></ul><ul><li>Infrastructure operation </li></ul><ul><li>Security services </li></ul><ul><li>Facility management services </li></ul><ul><li>Controlling warranty periods </li></ul><ul><li>Monitoring and checking defined performance levels </li></ul><ul><li>operation of the data center </li></ul>Operation 7 <ul><li>Regular audits </li></ul><ul><li>Energy efficiency checks </li></ul><ul><li>Continuous adjustment to </li></ul><ul><li>changes of equipment and </li></ul><ul><li>of loads </li></ul><ul><li>certifications </li></ul><ul><li>continuously updated data center </li></ul>Constant Improvement 8 Datacenter Services
  28. 28. Q & A 12
  29. 29. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Thank You

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