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1. Repurposing 2,600 Hours
of Transportation Waste
Toward Value-add Work
Presented by Hampton Sublett
Director of the Office of Strategic Solutions
UC Davis

2. About Our Presenter
• Director – Strategic Solutions
• Office of the Vice Chancellor,
Finance, Operations and
Administration
• University of California, Davis
Hampton Sublett

3. Increasing “Wrench-Time”
at UC Davis
A Partnership between:
Facilities,
Supply Chain Management &
The Office of Strategic Solutions

4. Glossary of Key Words
• Wrench Time = The time a tradesperson spends performing their value-
added work
• Location 3 = UC Davis’s on-site warehouse, used to store stock items
• Stock = parts that are typically held in warehouse inventory
• Non-Stock = parts that are not held in inventory and need to be ordered
for a specific work order
• Silo’d Culture = Where business units function more as independent units
than as part of the same organization
• IPE – Project Manager (Inspector, Planner, Estimator)
• Pulling Parts = Time spent in Location 3 warehouse gathering the parts
needed for a given job

5. Define
Measure
Analyze
Improve
Control

6. Define
M
A
I
C

7. Project Charter
Take Away: Charter was important to keep the team focused on the goal & scope

8. SIPOC
Take Away: Parts are being stored in multiple locations or a single order?

9. Take Aways: Way too many steps
“Current State” Swimlane

10. 10

11. D
Measure
A
I
C

12. This called for:

13. Ethos & Communications
Team Ethos
• Open, Honest Communication
• Willingness to try new approaches
• Benefits must be for the organization, not one person
Communications
• Weekly meetings
• What’s working? What’s not?
• Collaborative improvement brainstorming
• Constant Communication
• Group Email and Text Threads
• Individual Comms only when necessary

14. Data Collection Plan

15. Take Away: 65% of trips took 5 minutes or less. Were many of these return trips for
missing/broken parts?
Histogram of Time Spent Pulling Parts at Location 3

16. “Current State” Spaghetti Map
Red 1 = 3 mins
Pulling Parts = 4 mins
Red 2 = 2 mins
Red 3 = 10 mins
Red 4 = 7 mins
Blue 5 = 3 mins
Pulling Part = 4 mins
Blue 6 = 10 mins
Blue 7 = 7 mins
TOTAL = 50 mins
Take Away: Extra trips for waste removal and additional return trips to Location 3

17. D
M
Analyze
I
C

18. Swimlane – Shows Wait Time and Non-utilized Talent
Take Away: 1) Customer is impacted multiple times for site visits

19. Fishbone Diagram
Take Away: Lack of end to end process visibility

20. Root Cause Hypotheses (True/False)

21. Pareto – Location 3 Warehouse VisitsNumberofvisitstoLocation3
Trades
Take Away: Plumbing, Structural and HVAC should be queued up

22. D
M
A
Improve
C

23. Selected Solutions
Take Away: Lots of good ideas for the future!

24. “Future State”

25. Take Aways: Way too many steps
“Current State” Swimlane

26. “Future State” Spaghetti Map
Red 1 = 7 mins
Red 2 = 7 mins
Red 3 = 7 mins
TOTAL = 21 mins
Green Line = Location 3
Staff delivering parts to
Electricians
Take Away: Removed 4 extra trips by electricians and Parts Pulling at Location 3

27. “Current State” Spaghetti Map
Red 1 = 3 mins
Pulling Part = 4 mins
Red 2 = 2 mins
Red 3 = 10 mins
Red 4 = 7 mins
Blue 5 = 3 mins
Pulling Parts = 4 mins
Blue 6 = 10 mins
Blue 7 = 7 mins
TOTAL = 50 mins
Take Away: Extra trips for trash removal and return trips to the warehouse

28. Improvements – Eliminating Non-Value Add Work
Reclaimed 30 mins of time for Electricians –
EVERY DAY
• 10+ mins/day: Pulling parts at Location 3
• 19 mins/day: Drive time around campus
Take Away: This is a conservative estimate

29. Time Savings
Time saved per day per Electrician
30 mins
Time saved per year per Electrician
130 hrs (30 mins x 260 work days)
Per
Day
Per
Year
20 Electricians in the Shop
2,600 hrs (130 hours x 20
electricians)
X’s
20
88 Trades people in the Shop
11,440 hrs (130 hours x 88 trades people)
If only 50% of the remaining 176 Trades people participate
Take Away: WOW! Look at what only 30 minutes can do!

30. D
M
A
I
Control

31. Project Closure

32. Executive Summary
Take Away: The team coalesced, beat their goal and made a REAL difference!

33. Questions?

34. Getting Started
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like you at GoLeanSixSigma.com/Success

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