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1. AMAZON KINDLE SUPPORT WHERE YOU CAN GET 24/7
CUSTOMER SATISFACTION

3. KINDLE FIRE HD WON’T CHARGE
ISSUES: OWNER OF THE KINDLE
HAVE REMARKED ON VARIOUS ISSUES
WITH THE BATTERY AND CHARGING.
SOME BASICALLY NOT CHARGING,
WHILE OTHERS WILL CHARGE JUST
FOR A COUPLE OF SECONDS, AND
CHARGING YOUR KINDLE VERY
SLOWLY.

4. SOLUTION:
• OFF YOUR KINDLE FIRE HD, THEN CHARGE FOR TWO OR THREE
HOURS.
• TEST THE CHARGER WITH ALTERNATIVE KINDLE DEVICE TO ENSURE
THAT THE LINK OR CHARGER IS NOT BROKEN.
• THE LIGHT TO SHOW CHARGING DOES NOT SHOW UP, HAVE A GO
AT PUSHING THE LINK IN FURTHER OR MOVING IT VERY CAREFULLY.
SOME KINDLE HAVE BEEN FOUND TO HAVE FREE PORTS. IN THE
EVENT THAT YOUR PORT TURNS OUT TO BE FREE, YOU MUST TO GO
TO AMAZON KINDLE SUPPORT TO REQUEST A REPLACEMENT.

5. TYPING ISSUES
• ISSUES:
Sometimes keyboard types
the random character or
deleting words automatically,
instead of typing the correct
characters. This problem is
usually faced by the user.

6. SOLUTIONS:
• CLEAN YOUR TOUCHSCREEN GENTLY BY WIPING IT WITH THE
MICROFIBER CLOTH. MAKE SURE, YOUR SCREEN PROTECTOR HAVE
NO AIR BUBBLE STICKED ON IT AND YOUR CASE IS FITTED
CORRECTLY.
• SAVE ALL THE IMPORTANT INFORMATION AND RESET YOUR KINDLE.
• CONTACT KINDLE HELP ON THE OFF CHANCE THAT YOU ARE AS YET
ENCOUNTERING ISSUES AFTER RESET AND REQUEST A
REPLACEMENT.

7. NO SOUND THROUGH EARPHONES
OR SPEAKERS
•ISSUE: A COUPLE OF
CLIENTS HAVE
ANNOUNCED ISSUES WITH
SOUND TO COME
THROUGH THEIR
EARPHONES OR SPEAKERS
ON THE KINDLE HD OR
HDX.

8. SOLUTIONS:
• ENSURE THAT YOUR VOLUME IS TURNED UP BY TAPPING THE VOLUME UP
BUTTON ALONG THE SIDE OF THE TABLET, OR CHECK BY GOING INTO THE
SETTINGS – DISPLAY AND SOUNDS.
• ON THE OFF CHANCE THAT YOUR SPEAKERS AREN’T WORKING, HAVE A GO
AT CONNECTING TO EARPHONES THEN UNPLUGGING THEM ONCE MORE,
OR REBOOT YOUR TABLET BY TURNING IT OFF NOW AND ON AGAIN.
• ON THE OFF CHANCE THAT YOU HAVE A CASE ON YOUR DEVICE AND
YOUR EARPHONES AREN’T WORKING, HAVE A GO AT EXPELLING THE CASE
AND ATTEMPTING THE EARPHONES ONCE MORE.
• JUST JIGGLING YOUR EARPHONE JACK AND CHECK WHETHER IT PRODUCES
SOUND. ON THE OFF CHANCE THAT IT DOES, THEN YOU MAY NEED TO
CONTACT KINDLE SUPPORT TO REPLACE YOUR EARPHONES, AS YOUR JACK
OR SPEAKERS ARE PROBABLY GOING TO BE BROKEN.

9. PRE-INSTALLED BROWSER ISN’T
WORKING
ISSUE: DIFFERENT KINDLE
USER’S HAVE BATTLED WITH
ISSUES BROUGHT ABOUT BY THE
PRE-INSTALLED BROWSER. IT
RESULTS TO HAVE A MODERATE
EXECUTION AND STEADY
SLAMMING.

10. POTENTIAL SOLUTIONS:
• HAVE A GO AT REBOOTING YOUR KINDLE BY HOLDING THE POWER
BUTTON FOR 20 SECONDS AND TURN IT ON AGAIN.
• CLEAR INFORMATION ON YOUR BROWSER BY GOING TO SETTINGS –
APPLICATIONS – MANAGE ALL APPLICATIONS – ALL APPLICATIONS –
SILK BROWSER – CLEAR DATA.
• HAVE A GO AT DOWNLOADING AN ANOTHER BROWSER, FOR
EXAMPLE, DOLPHIN PROGRAM.

11. TROUBLE WITH STARTUP
ISSUE: A FEW USERS HAVE
REVEALED THAT THEY
EXPERIENCE BRIEF STOPS OR
ISSUES WHEN BEGINNING UP
THEIR KINDLE, OR CAN'T TURN
ON THE GADGET.

12. POTENTIAL SOLUTIONS:
• HOLD DOWN THE POWER BUTTON FOR 20 SECONDS TO
REBOOT THE KINDLE, AND AFTER THAT TAP THE POWER
BUTTON TO FAIL. THIS MAY GET OUT ANY GLITCHES THAT
ARE BRINGING ABOUT THE ISSUE.
• PRESS THE POWER BUTTON FOR 20 SECONDS UNTIL THE
DEVICE IS TOTALLY OFF, THEN MODULE THE CHARGER AND
HIT THE POWER BUTTON AGAIN TO TURN IT ON. IF YOUR
BATTERY MIGHT BE EMPTY, LEAVE THE DEVICE TO CHARGE
FOR 60 MINUTES BEFORE YOU ATTEMPT TO TURN IT
ON. KINDLE COM SUPPORT WILL GIVE THE BEST GUIDANCE, IF
STILL STRUGGLING WITH THE STARTUP- PROBLEM.

13. CAN’T CONNECT TO A COMPUTER
• ISSUE: A FEW PEOPLE HAVE FOUND
THAT THEY BATTLE WITH
INTERFACING THEIR KINDLE OR HDX
TO THEIR PC OR TABLET. WHILE
TRYING TO MOVE RECORDS FROM
ONE AREA TO THE NEXT, YOU MAY
GET A MESSAGE THAT THE DEVICE
HAS QUIT REACTING OR BEEN
DISCONNECTED. YOU WON'T NOT
HAVE THE CAPACITY TO GET THE
DEVICE TO SHOW UP ON YOUR PC AS
A DRIVE BY ANY STRETCH OF THE
IMAGINATION.

14. SOLUTIONS:
• TURNING BOTH YOUR PC AND YOUR KINDLE OFF FOR A FEW
MOMENTS, AND AFTERWARD BACK ON ONCE MORE. THIS WILL RESET
THEM BOTH AND ALLOW THEM TO CONNECT AGAIN.
• USE ANOTHER UNIVERSAL SERIAL BUS(USB) CABLE, IN THE EVENT THAT
THE ISSUE IS IN THAT, OR IN THE EVENT THAT YOU HAVE AN EXTRA
USB PORT, TAKE A PLUG IN AT CONNECTING IT.
• UTILIZE AN APPLICATION, FOR EXAMPLE, DROPBOX, TO REMOTELY
EXCHANGE YOUR DOCUMENTS FROM YOUR KINDLE ONTO YOUR PC.
•

15. INTERNAL ERRORS
ISSUE: A FEW USERS HAVE
ENCOUNTERED A MESSAGE THAT
STATES "AN INNER MISTAKE HAS
HAPPENED" WHEN ATTEMPTING
TO GET TO A FEW
APPLICATIONS.

16. SOLUTION:
• RESTART YOUR KINDLE BY HOLDING THE POWER BUTTON DOWN FOR 20 SECONDS
AND AFTERWARD BETRAYING ONCE MORE.
• KILL YOUR WEB SWITCH FOR A FEW MOMENTS AND AFTER THAT BACK ON AGAIN
TO DISPOSE OF ANY SYSTEM NETWORK ISSUES.
• ENSURE THAT THE DATE AND TIME ARE RIGHT ON YOUR GADGET BY SWIPING
DOWN FROM THE TOP POINT OF THE SCREEN, MORE – DATE AND TIME
• DISCOVER THE APPLICATION THAT WON'T STACK BY SWIPING FROM THE HIGHEST
POINT OF THE SCREEN AND CHOOSING MORE – APPLICATIONS – INSTALLED
APPLICATIONS. ONCE YOU'VE FOUND THE APPLICATION, SELECT FORCE STOP – OK
– CLEAR DATA – OK.
• DE-REGISTER YOUR KINDLE , GO TO MORE – >MY ACCOUNT – >DEREGISTER. YOU
CAN THEN REG THE KINDLE DEVICE AGAIN AND CHECK WHETHER IT HAS HAD ANY
KIND OF EFFECT TO THE EXECUTION.

17. CANNOT CONNECT WITH WI-FI
• ISSUES: THERE ARE
DIFFERENT REASONS
WHY YOUR KINDLE
GADGET MAY NOT
ASSOCIATE WITH A WI-
FI.

18. SOLUTIONS:
• ENSURE FIRSTLY, YOUR AIRPLANE MODE IS NOT ACTIVATED AND THAT
WI-FI IS ON BY GOING TO MORE - WIRELESS.
• RESTART YOUR KINDLE DEVICE.
• DOWNLOAD A WI-FI ANALYZER APPLICATION TO ENSURE THAT
CHANNELS ARE NOT VERY OCCUPIED.
• ENSURE YOUR KINDLE IS TOTALLY CHARGED THEN RESET THE KINDLE TO
FACTORY SETTINGS.

19. IF YOU STILL FACING THE ISSUES , WWW KINDLE COM SUPPORT WILL ALWAYS BE
THERE TO SUPPORT YOU FOR 24/7 HOURS.
YOU CAN CONNECT WITH US THROUGH CALLING US ON OUR TOLL-FREE
NUMBER +1-855-856-2653 OR GO TO OUR OFFICIAL WEBSITE
WWW.TECHHELPERZ.COM/SUPPORT-FORKINDLE