1. Gail Rice
29 Gerard Street Milford, CT 06460 (203) 393-5471 gail.rice@yale.edu
PROFESSIONAL EXPERIENCE
Interim Employment Pool (IEP),
Yale University, New Haven, CT June 2016 - present
Yale University Library — New Haven, CT 2011 to June 2016
Scanning Specialist - Access Services
Train Students on scanners and microfilm scanner.
Process scans through Illiad to be printed out and searched.
Search out articles in books and confirm their location.
Send articles as pdf's to patron through Article Exchange or Odyssey Helper.
Search internet to confirm patrons information & correct mistakes to find the correct book.
Communicate with patrons through email about missing information & non-circulating
materials; search for missing materials
Send cancellations to patron or forward request to Rapid system to be filled outside of Yale.
Trouble shoot all scanners when there is a problem.
Search reports for problem scans, and find scans in incorrect Que
Manually send scans from problem que and rescan if there is a problem with original scan.
Work the customer service counter check books and media material out to patrons.
Trouble shoot missing books and advice patrons for the best solution and how to navigate the
library website.
Library Services Assistant - Access Services Nov 2008 - 2011
Charge and renew library materials; place holds and recalls.
Read and arrange pick lists; retrieve materials from the stacks and/or other processing areas;
lift heavy totes and/or roll loaded book trucks; deliver packed totes to designated locations; and
refer problems appropriately
Sort and shelve library materials according to Library of Congress, Old Yale/or special
collection classifications

2. Deliver & pick up books & mail; hand deliver materials to other library units.
Check circulation records to account for materials not on the shelf. Set missing status &
process holds for unfound materials
Communicate with patrons through email about missing & non-circulating materials; search for
missing materials
Decipher the card catalog in the AOS room to locate materials for patrons and staff
Work on staff projects such as writing a search manual for training staff and students how to
search for books in the stacks
Maintain the many aspects of the Reference room: shelf read, shift, correct problems,
communicate with patrons
Edit book records and add barcode
Interim Employment Pool (IEP), Yale University, New Haven, CT
Temporary Work Assignments
 Library Services Assistant 1/ Access Services @ Bass Library/Sterling Memorial
 Library June 08 – Nov 08
 Senior Administrative Assistant, Department of Psychiatry May 2008
 Office Assistant 2, Department of Internal Medicine Apr – May 2008
 Office Assistant 2, Assessments Office Feb – Apr 2008
 Office Assistant 2, Payroll Department Dec 2007 – Feb 2008
 Office Assistant 2, Learning Center Oct 2007
Research Assistant – Department of Psychology Apr 2003 – Sep 2007
Performed daily maintenance of a mouse colony, including breeding, weaning, ear tagging and
special water treatments
Maintained database records on the breeding strategy and genotype of animals; collected DNA
samples for PRC processing
Coordinated animal groups for behavioral testing to determine the influence of specific genes
on models of depression, fear and anxiety; identified potential variables in mouse breeding and
how they may affect behaviors tested.
Planned numbers of mice needed for experiments and planned colony breeding six months in
advance of need
Summarized and reported colony records and use of mice in experiments; searched database for
mice used in specific experiments and identified potential experimental variables

3. Served as liaison between researchers and support staff to ensure that animals were cared for
according to accepted protocols; communicated researchers’ experimental needs to the animal
care staff; identified and corrected problems
Arranged and processed animal import and export; process and moved mice between facilities
Managed laboratory inventory; ordered research and laboratory supplies as needed
Animal Technician – Yale Animal Resource Center Jul 2001 – Apr 2003
Observed and evaluated animals for signs of illness and stress and deviations in animal
conditions; fed, housed and handled animals in accordance with all regulations; maintained
records of treatments
Performed animal care under veterinary oversight including specialized drug administration,
blood collection, and pre- and post-procedural care
Handled, bred, weaned and genotyped mice
Provided husbandry & specialized services for animals in animal colonies; maintained,
sanitized & decontaminated animal rooms, cages, vent racks, facilities within hazardous areas
to BL-2 and BL-3 standards
Served as a source of information to investigators and support staff on animal handling,
restraint, pre- and post-procedural care
Trained staff on sanitation, animal handling, restraint and care techniques.
Coordinated periodic decontamination, maintenance and rotation of equipment in facility
washing centers
Applied and scanned identifying barcodes on cages; maintained barcode database
Beardsley Zoo — Bridgeport, CT Sep 1994 – Jul 2001
Zookeeper
Observed and evaluated animals for signs of illness and stress in animals; fed, housed and
handled animals in accordance with all regulations; maintained records of treatments
Performed animal care under veterinary oversight including specialized drug administration, &
pre- and post-procedural care
Create diets and make sure diets are kept up to date and current.
Provided husbandry and specialized services for animals, doing research for any special
circumstances needed
Served as a source of information to support staff and volunteers on animal handling, restraint.
Trained staff on sanitation, animal handling, restraint and care techniques.
Coordinated maintenance on a daily basis on yards & pens of animals and grounds as necessary
Maintain individual animal records in a database.

4. EDUCATION & CERTIFICATIONS
Norwalk Community College — Norwalk, CT
Associates Degree – Early Childhood Education
Learning Center, Yale University – New Haven, CT
Microsoft Word 1-3, Excel 1-3, Power Point, Oracle (Data Warehousing, RIF, EMS, JSA),
Meeting Maker, Accuship, SciQuest
Norwalk State Technical College – Norwalk, CT
Drafting, Computer-Aided Design