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(CVOICE V8.0) 
Implementing Cisco Voice 
Communications and QoS 
Duration: 5 days Time Schedule: Flexible 
Methodology: Start Date: 
Course Flexible 
Course Overview: Objectives: Course Outline: 
Upon completing this course, the learner will 
•Course Introduction 
Implementing Cisco Voice 
be able to meet these overall objectives: 
•Explain what a voice gateway is, how it 
works, and describe its usage, components, 
and features. 
•Describe the characteristics and configuration 
elements of VoIP call legs. 
D ib h t i l t IP h i 
•Introduction to Voice Gateways 
•VoIP Call Legs 
•Cisco Unified Communications Manager Express 
Endpoints Implementation 
•Dial Plan Implementation 
•Gatekeeper and Cisco Unified Border Element 
Implementation 
Communications and QoS (CVOICE) 
v8.0 teaches learners about voice 
gateways, characteristics of VoIP call 
legs, dial plans and their 
implementation, basic implementation 
of IP phones in Cisco Unified 
Communications Manager Express 
environment and essential information 
•Describe how to implement phones using 
Cisco Unified Communications Manager 
Express. 
•Describe the components of a dial plan and 
explain how to implement a dial plan on a 
Cisco Unified voice gateway. 
•Explain what gatekeepers and Cisco Unified 
Border Elements are, how they work, and what 
f t th t 
about gatekeepers and Cisco Unified •Quality of Service 
Border Element. The course provides 
the learners with voice-related QoS 
mechanisms that are required in Cisco 
Unified Communications networks. 
Pre-Requisites 
The knowledge and skills that a learner 
must have before attending this course 
features they support. 
•Describe why QoS is needed, what functions 
it performs, and how it can be implemented in 
a Cisco Unified Communications network 
are as follows: 
•Working knowledge of netwsorking 
concepts including LANs, WANs, and 
IP switching and routing. 
•Basic knowledge of traditional voice, 
converged voice, and data networks at 
the CCNA Voice level. 
www.ctteducation.com 
Transforming IT education in Latin America 
CTT Venezuela 
Av. Orinoco, Edif. Torre UNO, Piso PB, 
Local Planta Comercial. Urb. Las 
Mercedes. Caracas. 
Tel: (+58 212) 9931466 
Fax: (+58 212) 9921445

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Cvoice v 8.0

  • 1. (CVOICE V8.0) Implementing Cisco Voice Communications and QoS Duration: 5 days Time Schedule: Flexible Methodology: Start Date: Course Flexible Course Overview: Objectives: Course Outline: Upon completing this course, the learner will •Course Introduction Implementing Cisco Voice be able to meet these overall objectives: •Explain what a voice gateway is, how it works, and describe its usage, components, and features. •Describe the characteristics and configuration elements of VoIP call legs. D ib h t i l t IP h i •Introduction to Voice Gateways •VoIP Call Legs •Cisco Unified Communications Manager Express Endpoints Implementation •Dial Plan Implementation •Gatekeeper and Cisco Unified Border Element Implementation Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information •Describe how to implement phones using Cisco Unified Communications Manager Express. •Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway. •Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what f t th t about gatekeepers and Cisco Unified •Quality of Service Border Element. The course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks. Pre-Requisites The knowledge and skills that a learner must have before attending this course features they support. •Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network are as follows: •Working knowledge of netwsorking concepts including LANs, WANs, and IP switching and routing. •Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice level. www.ctteducation.com Transforming IT education in Latin America CTT Venezuela Av. Orinoco, Edif. Torre UNO, Piso PB, Local Planta Comercial. Urb. Las Mercedes. Caracas. Tel: (+58 212) 9931466 Fax: (+58 212) 9921445