Fantaisha Bryant is seeking a position utilizing her knowledge in leadership and customer service. She has a high school diploma and experience in customer service roles at Heartland School Solutions, Blue Sky Media Solutions, Xerox, and Sutherland Global Services providing information to customers by phone and email about various products and services. Her previous roles also included sales, troubleshooting, scheduling, and inventory management.

1.
Fantaisha Bryant
Rochester, NY 14613
FantaishaBryant21@Gmail.com
585.713.9026
OBJECTIVE​_____________________________________________________
To obtain a position where I can utilize my knowledge and training in leadership as well as the field
of customer services while gaining experience to advance in those areas, also proficient in
conferring with customers by telephone or in person to provide information about products or
services in which the company offer.
Education & Skills
Greece Arcadia High School Greece, NY
Graduation Date: June 2012 Diploma
● Knowledge of Word and Excel. Able to adapt to new software
● Possess knowledge of excellent record maintenance and filing techniques
● Effective communication skills and inter­personal skills
EXPERIENCE____________________________________________________
Heartland School Solutions ​ July 2016 ­ Current ( temp ) ends October
Payment & Customer Service Representive
● Making payments to accounts
● Email cases
● Provide district information
● Two screen access
● Adding students in POS software systems
Blue Sky Media Solutions ​ ​ February 2016 ­ ( July 2016) Brighton,NY
College Advisor
● Providing college information
● Finding schools for courses
● Sending prospects to Universities
● Enrolling for GED & Trade schools also
​ ​Xerox (Verizon Wireless)​ ​ ​June 2014 to February 2015 Webster,NY
Customer Service Representative
● 3+ Customer service experience/sales experience
● Obtain knowledge of diverse customers
● Assisting customers with decision making
● Phone specialist / troubleshoote​r
​ Sutherland Global Services (AT&T) ​June 2011 – September 2012 Henrietta
Customer Service Rep/ Sales Specialist
● 3+ Customer service experience/sales experience
● Phone specialist / troubleshooter
● Consult clients on changes they want to see
● AID in raising self­esteem
Lawrence Bailey Hair Company​ October 2012 to April 2013 ​Charlotte, NC
Assistant Manager
● Scheduled weekly inventory pickups and deliveries with vendors.
● Answered product questions with up­to­date knowledge of sales & store promotion
● Sold hair extensions & hair products through online & in store.