2. Users, Experts, Extreme Users
• Newcomer
• Families of newcomers
• Koc university associates
Registration office
Student dean
Mentor (guide) students
Alis teachers
3. Inspiring locations, Analogous Settings
• Observe registration processes of other universities and
compare them to Koc University.
-Bilgi University (360 tour in the campus)
-Metu (map of the campus and academic buildings)
-ITU (the campus map and map of the academic buildings)
-Beykent University (registration guide and 360 tour in the campus)
-Boğaziçi University (guide for disabled students)
• Find out if the place of the registration process can be changed.
-Gym?
-Garden?
4. Select Research Participants
• User type: Geographical
– People from Istanbul wont be as foreigner as
people coming from different cities. Treating those
different groups in different ways could end up
beneficially.
– Find out if people coming from outside İstanbul
are having more difficulties.
5. Select Research Participants
• User type: Different Backgrounds
– The school they come from affect the orientation
therefore grouping people from similar
backgrounds would make the orientation easier.
– See if people from similar backgrounds (such as
students of foreign schools of İstanbul) are having
less trouble in orientation.
6. Select Research Participants
• User type: Behavioral- confused
– Some students could be more confused through
the registration process. There could be an
information desk so that much confused
newcomers can use when they need help.
– Find newcomers that were too confused during
registration and ask them if this could help them.
7. Select Research Participants
• User type: Behavioral- attention
– Some students give more attention to the process
then others. Therefore these type of students
know more about the process. Some don’t.
– Find newcomers that called the school or visited
the webpage before coming to the registration.
And compare them to the ones that have not.
8. Build a Question Guide: Interview
• Start Specific: Was there any problem during
the Registration Process?
• Go Broad: Explain me a different process
which could be more beneficial than the
recent one.
• Probe Deep: Tell me a story from your
experience in the registration process in which
you felt emotional
(happy, stressed, depressed, relaxed, etc.)
9. Interviews & Questionnaires Planned
• Gökçen Baruh interview questions
• Facebook survey to be made in “2013
Girişliler” group, in order to find some
examples of the user types we decided.
• A survey about the recent registration
process, to be made in ALIS classes to the
newcomers. (Bülent Kılıç)
• Registration office Esra Edin
10. Build a Question Guide: Observation
• Observation Site: Other Universities
To see whether they have the same system as we do or a better
one.
• Things to see: Websites
-Bilgi University (360 tour in the campus)
-Metu (map of the campus and academic buildings)
-ITU (the campus map and map of the academic buildings)
-Beykent University (registration guide and 360 tour in the campus)
-Boğaziçi University (guide for disabled students)
• Things to do: Interviews with people from different universities,
Surveys to the newcomers of Koc University
11. Prepare For Fieldwork
Team Member & Role
• Hazal- team leader. Be sure
we are following the steps
and combine the processes
• Cem- space. What would be
more efficient?
• Ezgi- curriculum. Analyze
the problems.
Location/ Interviewer
Adress, Date, Time
• Gökçen Baruh- October 10
15.30
• Esra Edin- Associate
Registrar- October 22 14.00
• Bülent Kılıç’s Alis Class
Students- Survey
• Zeynep YavuzcezzarMentor- October 23 16.00
• Parla Buyruk- MentorOctober 23 15.00
12. Check List
Prepare Survey Questions for the Alis Class
Create an online survey to identify student user
types
Find Team members’ contact details
Find a model of the university (to identify the
locations)
Find a camera (to have the registration example
video)
Notepads and pens
Identify the users and find their contact information
