1. Emily Van Loon
201 Orange Street Apt. #4, Oakland, CA 94610
313.737.1778/ evanloone@gmail.com
Education
Masters Degree in Urban Planning
San Jose State University, San Jose, CA
Concentration in community design and development
Full-time, evening courses.
B.A. Urban Studies
Wayne State University, Detroit, MI
Overall GPA 3.43/4, Major GPA 3.53/4
Commencement speaker nominee, College of Liberal Arts and Sciences
Expected Graduation
May 2016
May 2011
Career History & Accomplishments
Assistant General Manager, Empress Hotel, Delivering Innovation in
Supportive Housing (DISH), San Francisco, CA.
 Maintain leasing paperwork including application papers,
background checks, lease agreements, and move-in packets
 Handle accounts receivable, accounts payable, employee scheduling,
maintenance work orders, work order tracking system, and monthly
residency and financial reports
 Enforce occupancy policies, resolve tenant complaints, perform
inspections in both vacant and occupied units
 Collaborate with Department of Public Health staff to ensure that
tenants stay housed
Dec. 2011-Dec. 2013
Accomplishments:
 Organized 2013 Bay to Breaker fundraising team, raised over $7,000
for DISH community gardens
 Led Silent Auction at Anniversary Bashes of 2012 & 2013, raised
combined total of $10,000
Professional Trail Crew Leader, Adirondack Mountain Club, Lake Placid, NY
 Constructed structures in the backcountry of the Adirondack and
Catskill Mountains
 Performed and taught skills of manual trail maintenance that included
the building of rock and wooden water bars, culverts, retaining walls,
stair cases, cribbing, and bridges
 Utilized and maintained hand tools including rock bars, pick mattocks,
axes, saws, crosscuts, pull-alls, and highline equipment
 Supervised, supported, and ensured safety of 4-15 crew members on a
daily basis
Summers 2009, 2010,
2011

2. Intern, Southwest Housing Solutions, Detroit, MI
 Learned values of providing permanent, supportive housing to the chronically
mentally ill homeless population of Detroit
 Gained familiarity with government housing programs and subsidies
 Participated in meetings with clients, landlords, re-certifications, and
maintained tenant files
Sept. 2010Dec. 2010
Event Coordinator, Stubhub.com, Detroit, MI
 Prepared Last Minute Services office and off-site locations for customer pickup by filing, sorting, filling, and distributing customer orders
 Assisted patron transactions as part of a small team in a high stress
environment
 Disseminated information, answered inquiries, resolved issues, and de-escalated
situations
Dec. 2009Dec. 2010
Memberships & Affiliations
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
American Planning Association
San Francisco Planning and Urban Research (SPUR)
Trainings
15th Annual International Conference on Hoarding and Cluttering
Mental Health Association of San Francisco, San Francisco, CA
May 2013
De-Escalation Basics
Laura Guzman, San Francisco, CA
May 2012
Fair Housing Law
SFDPH, San Francisco, CA
Oct. 2012
An Overview of Harm Reduction
Harm Reduction Coalition, Oakland, CA
Sept. 2012