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Work Breakdown Structure_Williams.mpp
SURVEYGenderAgeDepartmentPositionTenureJob
SatisfactionIntrinsicExtrinsicBenefits111134.96.45.55.4133114.
95.24.64.2KEY TO
SURVEY112214.95.35.72.3113115.24.75.64.5Demographics133
114.95.24.64.2112126.95.44.14.8Gender111136.86.44.84.71Mal
e112122.24.74.74.72Female111133.45.25.45.4Age122126.55.32
.93.7116 - 21121134.85.35.55.2222 - 49122133.86.43.96.4350 -
65121125.25.25.85.2Department 122123.45.25.25.31Human
Resources131115.56.45.84.72Information
Technology132112.45.25.96.43Administration133113.55.36.45.
2Position133126.94.75.74.71Hourly Employee (Overtime
Eligible)133125.56.45.85.42Salaried Employee (No
Overtime)133125.25.25.66.4Tenure With
Company133125.71.25.44.71Less than 2
years113125.52.42.35.222 to 5 years111124.95.35.65.43Over 5
Years111134.96.45.55.4133114.95.24.64.2Four Survey
Measures112214.95.24.64.2113115.26.45.53.5SURVEY
MEASURE #1 OVERALL JOB SATISFACTION (Scale 1-
7)133114.95.24.64.21 = Least Satisfied122115.25.35.72.37 =
Most Satisfied121125.24.75.64.5SURVEY MEASURE #2
INTRINSIC JOB SATISFACTION (Scale 1-
7)133124.96.45.55.41= Least Satisfied122135.95.24.64.27=
Most Satisfied113214.94.75.64.5SURVEY MEASURE #3
EXTRINSIC JOB SATISFACTION (Scale 1-
7)111133.25.45.65.41 = Least Satisfied133114.96.44.64.27 =
Most Satisfied113214.94.75.64.5SURVEY MEASURE #4
BENEFITS (Scale 1-7)113135.25.25.74.21= Least
Satisfied123134.95.24.64.27= Most
Satisfied132114.96.45.53.5122115.24.75.64.5122234.95.45.65.4
113234.95.24.64.2122125.26.45.53.5133114.95.24.64.2111125.
25.35.72.3132115.24.75.64.5113124.96.45.55.4121235.95.24.64
.2121114.94.75.64.5111234.96.45.55.4133114.95.24.64.211221
4.95.35.72.3133114.95.24.64.2222134.96.45.55.4233114.95.24.
64.2222115.24.75.64.5222134.95.45.65.4211133.26.44.64.2221
125.24.75.64.5233114.95.25.74.2213214.95.24.64.2211133.26.4
5.53.5222115.24.75.64.5222134.95.45.65.4221125.24.75.64.523
3124.96.45.55.4222135.95.24.64.2213214.94.75.64.5211133.25.
45.65.4233114.96.44.64.2213214.94.75.64.5213135.25.25.74.22
23134.95.24.64.2232114.96.45.53.5222115.24.75.64.5222234.9
5.45.65.4213234.95.24.64.2222125.26.45.53.5233114.95.24.64.
2211125.25.35.72.3232115.24.75.64.5213124.96.45.55.4221235
.95.24.64.2221115.74.76.96.7221115.15.46.82.1232113.16.42.2
2.5222232.34.73.43.1222212.86.46.55.5212216.95.26.95.72122
16.84.76.84.8233112.25.42.24.6223113.46.43.42.2223116.54.76
.52.5223124.85.25.52.6223123.84.72.42.8211135.24.73.52.9211
213.45.46.95.4231235.76.45.53.1221215.15.35.22.5221213.12.3
5.73.8231232.34.55.53.4222232.85.42.83.6212216.94.23.42.521
2216.84.53.96.6232232.23.12.26.8212133.43.55.46.5
Running head: BUSN311 - Quantitative Methods and Analysis
1
Unit 5 – Regression Analysis
Type your Name Here
American InterContinental University
Abstract
This is a single paragraph, no indentation is required. The next
page will be an abstract; “a brief, comprehensive summary of
the contents of the article; it allows the readers to survey the
contents of an article quickly” (Publication Manual, 2010). The
length of this abstract should be 35-50 words (2-3 sentences).
NOTE: the abstract must be on page 2 and the body of the paper
will begin on page 3.
Introduction
Remember to always indent the first line of a paragraph (use the
tab key). The introduction should be short (2-3 sentences). The
margins, font size, spacing, and font type (italics or plain) are
set in APA format. While you may change the names of the
headings and subheadings, do not change the font or style of
font.
Benefits and Intrinsic Job Satisfaction
Regression output from Excel
Copy and paste the results of the regression analysis from Excel
using Intrinsic as the dependent variable and Benefits as the
independent variable here:
Graph
Copy and paste the graph including the trend line. Be sure that
you have labeled your graph correctly.
Benefits and Extrinsic Job Satisfaction
Regression output from Excel
Copy and paste the results of the regression analysis from Excel
using Extrinsic as the dependent variable and Benefits as the
independent variable here:
Graph
Copy and paste the graph including the trend line. Be sure that
you have labeled your graph correctly.
Benefits and Overall Job Satisfaction
Regression output from Excel
Copy and paste the results of the regression analysis from Excel
using Overall Job Satisfaction as the dependent variable and
Benefits as the independent variable here:
Graph
Copy and paste the graph including the trend line. Be sure that
you have labeled your graph correctly.
Key components of the regression analysis
Complete the following chart to identify key components of
each regression output.
Dependent Variable
Slope
Y-intercept
Equation
Intrinsic
Extrinsic
Overall
Similarities and Differences
Identify at least one similarity and one difference from the
regression outputs or graphs above.
Correlation coefficients
Identify the strongest correlation coefficient between the three
outputs above and explain why that is the strongest. What does
it mean to a manager?
Conclusion
Add some concluding remarks in about 2-3 sentences.
References
NOTE: The reference list starts on a new page after your
conclusion.
For help with formatting citations and references using rules
outlined in the APA Manual’s 6th Edition, please check out the
AIU APA guide located under the Interactive Learning section
on the left side of the course.
Examples:
American Psychological Association [APA]. (2010) Publication
manual of the American
Psychological association (6th ed.). Washington, DC: Author.
Association of Legal Writing Directors (ALWD) (2005). ALWD
citation manual: A professional
system of citation (3rd ed.). New York: Aspen Publishers.
According to the PMBOK® Guide, "the Communications
Planning process determines the information and
communications needs of the stakeholders; for example, who
needs what information, when they will need it, how it will be
given to them, and by whom." In other words, it lists the
general communication requirements for the project.
Create a simple communication plan for the execution of your
project. This plan should have the following information:
contact information for all affected parties, major deliverables
and how progress on the deliverables will be communicated to
the affected parties (as well as who the affected parties are and
when communication will take place), and any other
miscellaneous information about communication on the project.
Deliverables:
Business memo summarizing the submission for the week
Communication plan
Tech-Way Omni
Development Tool Management System (DTMS)
Communications Plan
Page 1 of 2
A. General Information
Prepared by:
Student Name
Date: 29 November 2004
Authorized by: Student Name
Project Description (Summary) Remote access services that
provide network connectivity and security to
company resources.
B. Stakeholder List
All Stakeholders are located in the same geographical locations
Stakeholder Name / Title Project Role
Architecture Support Group The customer who will use the
software to support the development teams.
They are the final signoffs for the requirements and delivery of
the software.
Ed Mann – Architecture Group
Manager
Customer Lead and interface point. He will receive copies of
the weekly status
report. He will be responsible on the sign-off and acceptance
milestones.
Mike Spam – Assistant Vice President
Web Architecture and Project
Manager
Executive Management. Mike will manage the entire project
from Scope to
acceptance and final launch. Mike will be responsible for
allocation of all
resources and approval of time schedules for the entire project.
Development Team Focus Group Responsible for providing
reviews of requirements, technology direction, and
beta reviews. The group will receive weekly status reports,
access to all
documentation for the project, and access to of issues tracking
database.
C. Communication
Document
Description
Audience Expected Action Comm.
Class.
Input Method Output Method Frequency Responsible
resource
Project Status
Report
All project team
members.
Individual Status
submitted every
Friday
Mandatory Status
Update Form
Combined
Status e-
mailed every
Monday
Weekly per
the
expected
action.
Tony
Project Status
Web
AVP’s from each
organization
Update project
status, escalation
Mandatory Web input Update
reminder sent
Monthly Tony
Tech-Way Omni
Development Tool Management System (DTMS)
Communications Plan
Page 2 of 2
of all risk issues through e-mail
Project Status
Meeting
All project team
members.
Interaction Mandatory In person Meeting Notes
in Word format
Weekly per
the
expected
action.
Bob
Executive
Status Update
Senior Management
of all departments
Update project
status, escalation
of all risk issues
Mandatory Formal
Status
Report
Template
Executive
Summary
Monthly Ed
Issue
Management
Database
All project team
members.
Submit Issues as
they occur
Optional Issues
Database
Issues Report
Template
available
during weekly
meeting
Weekly per
the
expected
action.
Tom
Phase Review
Signoff
All project lead
members.
Review
deliverables for the
phase
Mandatory Phase
Review
Checklist
Phase Review
Report
Four
phases
Joe
D. Method for Updating the Communication Plan
The communications plan will be updated as needed and
reviewed during the Executive Status Meeting monthly. Any
changes to the
communication will be approved by the Architecture Group
manager. Any changes to the plan will by disseminated during
the weekly project
team meetings and updated on the Project Status Web
E. Existing Systems
There is a weekly organizational release meeting that is held by
the Architecture group. We have been invited to attend the
meeting to review
changes and major events to the organization. The information
gathered here will be used in the project status meeting and
included as
appropriate. The meeting will also address items and other
systems that have an impact on us.
F. Escalation Process
The initial review of the issue or risk will occur during the
project status meeting as gathered by the Issue Management
Database report. The
Project Status Web will be used to escalate any issues or risks
not resolved during the weekly meetings. When the issue or
risk is identified
in the Status Web, we will conduct a review and provide a
contingency plan to the Executive Status meeting. If the issue or
risk is still not
resolved, it will be assigned to an executive committee for
action.
V 2.0
Project Name
Coffee Shop in a Small town with no existing coffee shop and a
population of 40,000 people
Project Number
1
Project Manager
Robert C Williams III
Prioritization
1
Owner(s)
Robert C Williams III
Start Date:
1/18/2014
Scheduled Completion Date:
2/18/2014
Mission/ Purpose
The mission of the project is to provide the customers with
coffee with the best quality and taste so that they not only keep
coming to the shop but also bring their friends hence capturing
large market share in town. The project is therefore inclined to
achieving the objectives of the company by making the
ambience of the shop comfortable for customers and always
ensuring that the customers get quality coffee. This idea of a
coffee shop is a project of its own.
SOW
The project is going to create coffee of great taste and great
quality. Therefore, the main product of the project is coffee. At
a high level, some of the things I plan to do are opening of new
branches, diversification by offering different kind of pastries,
installation of Wi-Fi internet access where clients can access
internet through their laptops and tablets and adoption of a
coffee culture where I will incorporate the Italian coffee culture
and the Starbucks model where clients can relax as they take
their coffee. Therefore, the high level deliverables are opening
of other branches, provision of different pastries, and
installation of Wi-Fi internet access and incorporation of Italian
coffee culture.
Objectives
Among the objectives of the company are:
To provide different kinds of coffee pastries with great taste
and pocket friendly prices.
To extend the business into the neighboring towns within the
first year of operation.
To attract people of different cultures by incorporating their
cultures in the shops and striving for high quality coffee all the
time.
Business NeedThere is a very good business reason for
executing this project. In terms of competition, the project has a
green light to start. This is because there are no other coffee
shops to compete with in the town. Therefore, the market entry
can be less demanding and less costly for the project. In terms
of availability of market, the business will be situated in a town
with a big population of 40000 people. Therefore, there is
sufficient market for the shop.
Project Manager and Stakeholders
I, Robert Williams being the founder of the coffee shop will
assume the leadership role. I will work with a number of
stakeholders. Among these stakeholders are the public health
officers, who will be responsible for checking the health-related
conditions for producing the coffee; the farmers, who will be
producing the coffee in their farms; the suppliers who will be
delivering the coffee from the farms to the shop and the
investors who will contribute in the implementation of capital
intensive activities in the project.
Milestones
Some of the key milestones dates in this project are the time the
coffee shop is opened, the time the coffee shop extends to
another town, and the time Wi-Fi internet is installed in the
shop.
Budget
Because the market entry is going to be less costly for the
project, the order-of-magnitude of the budget is going to be
small. This is because much of the budget will go into
implementing only the basic requirements like rent, electricity,
water, seats, tables, raw coffee, sugar, and cutlery.
User Acceptance Criteria/Quality
Among the minimum success criteria are meeting the best
quality standards in terms of production and taste and ensuring
that the customers fill the shop to the capacity all the times.
High level of hygiene and cleanliness has to be met in the shop
by maintaining outstanding cleanliness all the times.
High-Level Project Assumptions
The high-level project assumptions is that the people from
shopping malls, restaurants, workplaces and offices find the
coffee shop as the most preferred place for relaxation.
High-Level Project Constraints
The major limiting factor to effect the high-level project goal of
making the shop the most preferred place for relaxation is the
high capital needed to install such facilities as TV screens,
internet access and state-of-art music system.
Exclusions and Boundaries
The boundaries of the project cover the provision of all
varieties and tastes of coffee, and all the facilities that make the
shop comfortable and worth going to. The other things like
snacks, which go a long with coffee, will also be included. The
rest of the hard foodstuff will be excluded.
Major Risks
One of the main risks affecting the project is the financial risk.
Because of the financial demands for starting it, and the need to
bring more customers, it may encounter some losses first before
making profits.
KEY STAKEHOLDERS
Project Manager Authority Level
The owner and the chief executive officer of the company
Robert C Williams III
Project Core Team
Project manager, cashier, kitchen chef, and servers
Robert C Williams III
Subject Matter Experts (SMEs) (include company and channel
designations if applicable)
Public Health Officers and nutritionists.
N/A
APPROVALSType NameSignatureDate
Project Manager Approval:
Robert C Williams III
1/19/2014
Customer/Sponsor Approval:
_1451687918.doc
V 2.0
Project Scope Statement
Project Name
Coffee Shop & More…
Project Number
Project Manager
Robert C Williams III
Prioritization
Owner(s)
Robert C Williams III
Statement of Work—Project Description and
Project Product
The mission of the project is to provide the customers with
coffee with the best quality and taste so that they not only keep
coming to the shop but also bring their friends hence capturing
large market share in town. The project is therefore inclined to
achieving the objectives of the company by making the
ambience of the shop comfortable for customers and always
ensuring that the customers get quality coffee. This idea of a
coffee shop is a project of its own. The project is going to
create coffee of great taste and great quality. Therefore, the
main product of the project is coffee. At a high level, some of
the things I plan to do are opening of new branches,
diversification by offering different kind of pastries, installation
of Wi-Fi internet access where clients can access internet
through their laptops and tablets and adoption of a coffee
culture where she incorporated the Italian coffee culture and the
Starbucks model where clients can relax as they take their
coffee. Therefore, the high level deliverables are opening of
other branches, provision of different pastries, and installation
of Wi-Fi internet access and incorporation of Italian coffee
culture.
Project DeliverablesAmong the project deliverables are opening
of new branches, diversification by offering different kind of
pastries, installation of Wi-Fi internet access where clients can
access internet through their laptops and tablets and adoption of
a coffee culture where I will incorporate the Italian coffee
culture and the Starbucks model where clients can relax as they
take their coffee
Project Objectives
To provide different kinds of coffee pastries with great taste
and pocket friendly prices.
To extend the business into the neighboring towns within the
first year of operation.
To attract people of different cultures by incorporating their
cultures in the shops and striving for high quality coffee all the
time.
Project Assumptions
The high-level project assumptions is that the people from
shopping malls, restaurants, workplaces and offices find the
coffee shop as the most preferred place for relaxation.
Project ConstraintsThe major limiting factor to effect the high-
level project goal of making the shop the most preferred place
for relaxation is the high capital needed to install such facilities
as TV screens, internet access and state-of-art music system.
Exclusions
The boundaries of the project cover the provision of all
varieties and tastes of coffee, and all the facilities that make the
shop comfortable and worth going to. The other things like
snacks, which go a long with coffee, will also be included. The
rest of the hard foodstuff will be excluded.
Acceptance Criteria Among the minimum success criteria are
meeting the best quality standards in terms of production and
taste and ensuring that the customers fill the shop to the
capacity all the times. High level of hygiene and cleanliness has
to be met in the shop by maintaining outstanding cleanliness all
the times.
Technical Requirements
Among the features of the product is high taste. The product
should also be natural, meaning that there should be no other
additives apart from sugar that is used for sweetening. It must
be served in very clean mugs all the time.
APPROVALSType NameSignatureDate
Project Manager Approval:
Robert C Williams III
Customer/Sponsor Approval:
_1451687880.doc
A project plan cannot be considered complete until the
resources have been assigned (including the bottom-up cost
estimate) and leveled, ensuring that the resources are available
to complete the work.
Tasks:
Assign resources to tasks.
Print out the resource sheet.
Identify resources that are over-allocated.
Print the Gantt chart and entry table.
Print reports (or tables) showing the costs of the resources and
the cost by work package. Is this an acceptable cost for your
project? That is, is it within the budget proposed in the scope
statement?
Level the project within available slack.
Print the new entry table (do not include the Gantt chart).
Identify resources that remain over-allocated.
If resources are still over allocated, clear leveling and then re-
level without the slack constraint.
Identify how this has affected the project duration (the number
of days and the new completion date).
Assume that no other resources are available. What will your
team do to complete the project on time? Instead of assigning
overtime, add a new resource for a cost 1.5 times the normal
labor cost. What is the cost for the additional resource and the
total project? Is this revised cost within the amount developed
in the scope statement? If you choose not to add a resource,
your project completion may be delayed. Is a delay in the
project due date acceptable? Why or why not? Submit
supporting documentation from MS Project as needed.
Deliverables:
A journal of project activity. Describe what you did on each
step, and the results of your actions.
MS Project printouts (as above). Please indicate on the printouts
which step they support.
Final time and cost results. Describe how these meet the needs
as defined in the scope statement. If your team believes that the
original scope statement needs to change, describe the changes,
why the changes were necessary, and include the modified
scope statement in the deliverables.
Include a copy of your original (and revised, if necessary) scope
statement with the deliverables.

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  • 1. Work Breakdown Structure_Williams.mpp SURVEYGenderAgeDepartmentPositionTenureJob SatisfactionIntrinsicExtrinsicBenefits111134.96.45.55.4133114. 95.24.64.2KEY TO SURVEY112214.95.35.72.3113115.24.75.64.5Demographics133 114.95.24.64.2112126.95.44.14.8Gender111136.86.44.84.71Mal e112122.24.74.74.72Female111133.45.25.45.4Age122126.55.32 .93.7116 - 21121134.85.35.55.2222 - 49122133.86.43.96.4350 - 65121125.25.25.85.2Department 122123.45.25.25.31Human Resources131115.56.45.84.72Information Technology132112.45.25.96.43Administration133113.55.36.45. 2Position133126.94.75.74.71Hourly Employee (Overtime Eligible)133125.56.45.85.42Salaried Employee (No Overtime)133125.25.25.66.4Tenure With Company133125.71.25.44.71Less than 2 years113125.52.42.35.222 to 5 years111124.95.35.65.43Over 5 Years111134.96.45.55.4133114.95.24.64.2Four Survey Measures112214.95.24.64.2113115.26.45.53.5SURVEY MEASURE #1 OVERALL JOB SATISFACTION (Scale 1- 7)133114.95.24.64.21 = Least Satisfied122115.25.35.72.37 = Most Satisfied121125.24.75.64.5SURVEY MEASURE #2 INTRINSIC JOB SATISFACTION (Scale 1- 7)133124.96.45.55.41= Least Satisfied122135.95.24.64.27= Most Satisfied113214.94.75.64.5SURVEY MEASURE #3 EXTRINSIC JOB SATISFACTION (Scale 1- 7)111133.25.45.65.41 = Least Satisfied133114.96.44.64.27 = Most Satisfied113214.94.75.64.5SURVEY MEASURE #4 BENEFITS (Scale 1-7)113135.25.25.74.21= Least Satisfied123134.95.24.64.27= Most Satisfied132114.96.45.53.5122115.24.75.64.5122234.95.45.65.4 113234.95.24.64.2122125.26.45.53.5133114.95.24.64.2111125. 25.35.72.3132115.24.75.64.5113124.96.45.55.4121235.95.24.64
  • 2. .2121114.94.75.64.5111234.96.45.55.4133114.95.24.64.211221 4.95.35.72.3133114.95.24.64.2222134.96.45.55.4233114.95.24. 64.2222115.24.75.64.5222134.95.45.65.4211133.26.44.64.2221 125.24.75.64.5233114.95.25.74.2213214.95.24.64.2211133.26.4 5.53.5222115.24.75.64.5222134.95.45.65.4221125.24.75.64.523 3124.96.45.55.4222135.95.24.64.2213214.94.75.64.5211133.25. 45.65.4233114.96.44.64.2213214.94.75.64.5213135.25.25.74.22 23134.95.24.64.2232114.96.45.53.5222115.24.75.64.5222234.9 5.45.65.4213234.95.24.64.2222125.26.45.53.5233114.95.24.64. 2211125.25.35.72.3232115.24.75.64.5213124.96.45.55.4221235 .95.24.64.2221115.74.76.96.7221115.15.46.82.1232113.16.42.2 2.5222232.34.73.43.1222212.86.46.55.5212216.95.26.95.72122 16.84.76.84.8233112.25.42.24.6223113.46.43.42.2223116.54.76 .52.5223124.85.25.52.6223123.84.72.42.8211135.24.73.52.9211 213.45.46.95.4231235.76.45.53.1221215.15.35.22.5221213.12.3 5.73.8231232.34.55.53.4222232.85.42.83.6212216.94.23.42.521 2216.84.53.96.6232232.23.12.26.8212133.43.55.46.5 Running head: BUSN311 - Quantitative Methods and Analysis 1 Unit 5 – Regression Analysis Type your Name Here American InterContinental University Abstract This is a single paragraph, no indentation is required. The next page will be an abstract; “a brief, comprehensive summary of the contents of the article; it allows the readers to survey the contents of an article quickly” (Publication Manual, 2010). The length of this abstract should be 35-50 words (2-3 sentences). NOTE: the abstract must be on page 2 and the body of the paper will begin on page 3. Introduction
  • 3. Remember to always indent the first line of a paragraph (use the tab key). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (italics or plain) are set in APA format. While you may change the names of the headings and subheadings, do not change the font or style of font. Benefits and Intrinsic Job Satisfaction Regression output from Excel Copy and paste the results of the regression analysis from Excel using Intrinsic as the dependent variable and Benefits as the independent variable here: Graph Copy and paste the graph including the trend line. Be sure that you have labeled your graph correctly. Benefits and Extrinsic Job Satisfaction Regression output from Excel Copy and paste the results of the regression analysis from Excel using Extrinsic as the dependent variable and Benefits as the independent variable here: Graph Copy and paste the graph including the trend line. Be sure that you have labeled your graph correctly. Benefits and Overall Job Satisfaction Regression output from Excel Copy and paste the results of the regression analysis from Excel using Overall Job Satisfaction as the dependent variable and Benefits as the independent variable here: Graph Copy and paste the graph including the trend line. Be sure that you have labeled your graph correctly. Key components of the regression analysis
  • 4. Complete the following chart to identify key components of each regression output. Dependent Variable Slope Y-intercept Equation Intrinsic Extrinsic Overall Similarities and Differences Identify at least one similarity and one difference from the regression outputs or graphs above. Correlation coefficients
  • 5. Identify the strongest correlation coefficient between the three outputs above and explain why that is the strongest. What does it mean to a manager? Conclusion Add some concluding remarks in about 2-3 sentences. References NOTE: The reference list starts on a new page after your conclusion. For help with formatting citations and references using rules outlined in the APA Manual’s 6th Edition, please check out the AIU APA guide located under the Interactive Learning section on the left side of the course. Examples: American Psychological Association [APA]. (2010) Publication manual of the American Psychological association (6th ed.). Washington, DC: Author. Association of Legal Writing Directors (ALWD) (2005). ALWD citation manual: A professional system of citation (3rd ed.). New York: Aspen Publishers. According to the PMBOK® Guide, "the Communications Planning process determines the information and communications needs of the stakeholders; for example, who needs what information, when they will need it, how it will be given to them, and by whom." In other words, it lists the
  • 6. general communication requirements for the project. Create a simple communication plan for the execution of your project. This plan should have the following information: contact information for all affected parties, major deliverables and how progress on the deliverables will be communicated to the affected parties (as well as who the affected parties are and when communication will take place), and any other miscellaneous information about communication on the project. Deliverables: Business memo summarizing the submission for the week Communication plan Tech-Way Omni Development Tool Management System (DTMS) Communications Plan Page 1 of 2 A. General Information Prepared by: Student Name Date: 29 November 2004 Authorized by: Student Name
  • 7. Project Description (Summary) Remote access services that provide network connectivity and security to company resources. B. Stakeholder List All Stakeholders are located in the same geographical locations Stakeholder Name / Title Project Role Architecture Support Group The customer who will use the software to support the development teams. They are the final signoffs for the requirements and delivery of the software. Ed Mann – Architecture Group Manager Customer Lead and interface point. He will receive copies of the weekly status report. He will be responsible on the sign-off and acceptance milestones. Mike Spam – Assistant Vice President Web Architecture and Project Manager Executive Management. Mike will manage the entire project from Scope to
  • 8. acceptance and final launch. Mike will be responsible for allocation of all resources and approval of time schedules for the entire project. Development Team Focus Group Responsible for providing reviews of requirements, technology direction, and beta reviews. The group will receive weekly status reports, access to all documentation for the project, and access to of issues tracking database. C. Communication Document Description Audience Expected Action Comm. Class. Input Method Output Method Frequency Responsible resource Project Status Report All project team members. Individual Status submitted every Friday
  • 9. Mandatory Status Update Form Combined Status e- mailed every Monday Weekly per the expected action. Tony Project Status Web AVP’s from each organization Update project status, escalation Mandatory Web input Update reminder sent Monthly Tony
  • 10. Tech-Way Omni Development Tool Management System (DTMS) Communications Plan Page 2 of 2 of all risk issues through e-mail Project Status Meeting All project team members. Interaction Mandatory In person Meeting Notes in Word format Weekly per the expected action. Bob Executive Status Update Senior Management
  • 11. of all departments Update project status, escalation of all risk issues Mandatory Formal Status Report Template Executive Summary Monthly Ed Issue Management Database All project team members. Submit Issues as they occur Optional Issues Database Issues Report Template available during weekly
  • 12. meeting Weekly per the expected action. Tom Phase Review Signoff All project lead members. Review deliverables for the phase Mandatory Phase Review Checklist Phase Review Report Four phases Joe D. Method for Updating the Communication Plan The communications plan will be updated as needed and
  • 13. reviewed during the Executive Status Meeting monthly. Any changes to the communication will be approved by the Architecture Group manager. Any changes to the plan will by disseminated during the weekly project team meetings and updated on the Project Status Web E. Existing Systems There is a weekly organizational release meeting that is held by the Architecture group. We have been invited to attend the meeting to review changes and major events to the organization. The information gathered here will be used in the project status meeting and included as appropriate. The meeting will also address items and other systems that have an impact on us. F. Escalation Process The initial review of the issue or risk will occur during the project status meeting as gathered by the Issue Management Database report. The Project Status Web will be used to escalate any issues or risks not resolved during the weekly meetings. When the issue or risk is identified in the Status Web, we will conduct a review and provide a contingency plan to the Executive Status meeting. If the issue or risk is still not
  • 14. resolved, it will be assigned to an executive committee for action. V 2.0 Project Name Coffee Shop in a Small town with no existing coffee shop and a population of 40,000 people Project Number 1 Project Manager Robert C Williams III Prioritization 1 Owner(s) Robert C Williams III Start Date: 1/18/2014 Scheduled Completion Date: 2/18/2014 Mission/ Purpose The mission of the project is to provide the customers with coffee with the best quality and taste so that they not only keep coming to the shop but also bring their friends hence capturing large market share in town. The project is therefore inclined to achieving the objectives of the company by making the ambience of the shop comfortable for customers and always
  • 15. ensuring that the customers get quality coffee. This idea of a coffee shop is a project of its own. SOW The project is going to create coffee of great taste and great quality. Therefore, the main product of the project is coffee. At a high level, some of the things I plan to do are opening of new branches, diversification by offering different kind of pastries, installation of Wi-Fi internet access where clients can access internet through their laptops and tablets and adoption of a coffee culture where I will incorporate the Italian coffee culture and the Starbucks model where clients can relax as they take their coffee. Therefore, the high level deliverables are opening of other branches, provision of different pastries, and installation of Wi-Fi internet access and incorporation of Italian coffee culture. Objectives Among the objectives of the company are: To provide different kinds of coffee pastries with great taste and pocket friendly prices. To extend the business into the neighboring towns within the first year of operation. To attract people of different cultures by incorporating their cultures in the shops and striving for high quality coffee all the time. Business NeedThere is a very good business reason for executing this project. In terms of competition, the project has a green light to start. This is because there are no other coffee shops to compete with in the town. Therefore, the market entry can be less demanding and less costly for the project. In terms of availability of market, the business will be situated in a town
  • 16. with a big population of 40000 people. Therefore, there is sufficient market for the shop. Project Manager and Stakeholders I, Robert Williams being the founder of the coffee shop will assume the leadership role. I will work with a number of stakeholders. Among these stakeholders are the public health officers, who will be responsible for checking the health-related conditions for producing the coffee; the farmers, who will be producing the coffee in their farms; the suppliers who will be delivering the coffee from the farms to the shop and the investors who will contribute in the implementation of capital intensive activities in the project. Milestones Some of the key milestones dates in this project are the time the coffee shop is opened, the time the coffee shop extends to another town, and the time Wi-Fi internet is installed in the shop. Budget Because the market entry is going to be less costly for the project, the order-of-magnitude of the budget is going to be small. This is because much of the budget will go into implementing only the basic requirements like rent, electricity, water, seats, tables, raw coffee, sugar, and cutlery. User Acceptance Criteria/Quality Among the minimum success criteria are meeting the best quality standards in terms of production and taste and ensuring that the customers fill the shop to the capacity all the times. High level of hygiene and cleanliness has to be met in the shop by maintaining outstanding cleanliness all the times. High-Level Project Assumptions
  • 17. The high-level project assumptions is that the people from shopping malls, restaurants, workplaces and offices find the coffee shop as the most preferred place for relaxation. High-Level Project Constraints The major limiting factor to effect the high-level project goal of making the shop the most preferred place for relaxation is the high capital needed to install such facilities as TV screens, internet access and state-of-art music system. Exclusions and Boundaries The boundaries of the project cover the provision of all varieties and tastes of coffee, and all the facilities that make the shop comfortable and worth going to. The other things like snacks, which go a long with coffee, will also be included. The rest of the hard foodstuff will be excluded. Major Risks One of the main risks affecting the project is the financial risk. Because of the financial demands for starting it, and the need to bring more customers, it may encounter some losses first before making profits. KEY STAKEHOLDERS Project Manager Authority Level The owner and the chief executive officer of the company Robert C Williams III Project Core Team Project manager, cashier, kitchen chef, and servers Robert C Williams III Subject Matter Experts (SMEs) (include company and channel designations if applicable) Public Health Officers and nutritionists. N/A
  • 18. APPROVALSType NameSignatureDate Project Manager Approval: Robert C Williams III 1/19/2014 Customer/Sponsor Approval: _1451687918.doc V 2.0 Project Scope Statement Project Name Coffee Shop & More… Project Number Project Manager Robert C Williams III Prioritization Owner(s) Robert C Williams III Statement of Work—Project Description and Project Product The mission of the project is to provide the customers with
  • 19. coffee with the best quality and taste so that they not only keep coming to the shop but also bring their friends hence capturing large market share in town. The project is therefore inclined to achieving the objectives of the company by making the ambience of the shop comfortable for customers and always ensuring that the customers get quality coffee. This idea of a coffee shop is a project of its own. The project is going to create coffee of great taste and great quality. Therefore, the main product of the project is coffee. At a high level, some of the things I plan to do are opening of new branches, diversification by offering different kind of pastries, installation of Wi-Fi internet access where clients can access internet through their laptops and tablets and adoption of a coffee culture where she incorporated the Italian coffee culture and the Starbucks model where clients can relax as they take their coffee. Therefore, the high level deliverables are opening of other branches, provision of different pastries, and installation of Wi-Fi internet access and incorporation of Italian coffee culture. Project DeliverablesAmong the project deliverables are opening of new branches, diversification by offering different kind of pastries, installation of Wi-Fi internet access where clients can access internet through their laptops and tablets and adoption of a coffee culture where I will incorporate the Italian coffee culture and the Starbucks model where clients can relax as they take their coffee Project Objectives To provide different kinds of coffee pastries with great taste and pocket friendly prices. To extend the business into the neighboring towns within the first year of operation. To attract people of different cultures by incorporating their
  • 20. cultures in the shops and striving for high quality coffee all the time. Project Assumptions The high-level project assumptions is that the people from shopping malls, restaurants, workplaces and offices find the coffee shop as the most preferred place for relaxation. Project ConstraintsThe major limiting factor to effect the high- level project goal of making the shop the most preferred place for relaxation is the high capital needed to install such facilities as TV screens, internet access and state-of-art music system. Exclusions The boundaries of the project cover the provision of all varieties and tastes of coffee, and all the facilities that make the shop comfortable and worth going to. The other things like snacks, which go a long with coffee, will also be included. The rest of the hard foodstuff will be excluded. Acceptance Criteria Among the minimum success criteria are meeting the best quality standards in terms of production and taste and ensuring that the customers fill the shop to the capacity all the times. High level of hygiene and cleanliness has to be met in the shop by maintaining outstanding cleanliness all the times. Technical Requirements Among the features of the product is high taste. The product should also be natural, meaning that there should be no other additives apart from sugar that is used for sweetening. It must be served in very clean mugs all the time. APPROVALSType NameSignatureDate Project Manager Approval: Robert C Williams III
  • 21. Customer/Sponsor Approval: _1451687880.doc A project plan cannot be considered complete until the resources have been assigned (including the bottom-up cost estimate) and leveled, ensuring that the resources are available to complete the work. Tasks: Assign resources to tasks. Print out the resource sheet. Identify resources that are over-allocated. Print the Gantt chart and entry table. Print reports (or tables) showing the costs of the resources and the cost by work package. Is this an acceptable cost for your project? That is, is it within the budget proposed in the scope statement? Level the project within available slack. Print the new entry table (do not include the Gantt chart). Identify resources that remain over-allocated. If resources are still over allocated, clear leveling and then re- level without the slack constraint. Identify how this has affected the project duration (the number of days and the new completion date). Assume that no other resources are available. What will your team do to complete the project on time? Instead of assigning overtime, add a new resource for a cost 1.5 times the normal labor cost. What is the cost for the additional resource and the total project? Is this revised cost within the amount developed in the scope statement? If you choose not to add a resource,
  • 22. your project completion may be delayed. Is a delay in the project due date acceptable? Why or why not? Submit supporting documentation from MS Project as needed. Deliverables: A journal of project activity. Describe what you did on each step, and the results of your actions. MS Project printouts (as above). Please indicate on the printouts which step they support. Final time and cost results. Describe how these meet the needs as defined in the scope statement. If your team believes that the original scope statement needs to change, describe the changes, why the changes were necessary, and include the modified scope statement in the deliverables. Include a copy of your original (and revised, if necessary) scope statement with the deliverables.