3. Licensing and Maintenance Agreement
Licensing and Maintenance Agreement
View and print the Cymphonix Disclaimer, and Licensing and Maintenance Agreement online at
http://help.cymphonix.com.
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4. Table of Contents
Table of Contents
Notice 2
Licensing and Maintenance Agreement 3
Table of Contents 4
Active/Passive High Availability 5
How does Failover Work? 6
Setting up Network Composer for Active/Passive High Availability 6
Customer Support 9
Cymphonix Premium Support Services 9
Send Feedback 9
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5. Active/Passive High Availability
Active/Passive High Availability
Active/Passive High Availability is a fully redundant instance of the Network Composer
appliance, with the secondary Network Composer coming inline only when the primary appliance
fails. This ensures that you have continued access to the Internet, depending on how you set up the
bypass feature.
Scenario - Two Firewalls
If you have two firewalls, and one is used for primary traffic, while the other circuit is used for backup
purposes, you can install two Network Composer appliances to manage traffic as it passes through
to the Internet. When you have a primary and secondary appliance, you can set up Active / Passive
High Availability to ensure you always have traffic passing through a Network Composer. This is
especially helpful in environments, such as schools or law firms where organizations could be
required to always have filtered traffic to access the Internet.
When you set up Active/Passive High Availability the primary and secondary Network Composers
are physically connected together through a port pair that is not in use for the Internet. Depending on
the Network Composer model, there are extra ports specifically designed for Active/Passive High
Availability.
After you link the two appliances together (straight-through cable), log in to each Network Composer,
configuring one appliance as primary and the other as secondary. Set the ports used to connect the
two appliances together, and then assign both devices a passcode so that configuration data
between the two appliances can be synchronized. Both of the Network Composer's User Interfaces
provide status information for Active/Passive High Availability settings, such as which appliance is
primary and secondary, the HA Interface port used to connect the appliances,the IP address of the
HA Interface (port), and so on.
Scenario - Active/Passive Setup
The following graphic illustrates an environment setup for Active/Passive High Availability.
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6. How does Failover Work?
1. The primary circuit or the primary Network Composer has a incurred a failure, but traffic auto-
matically switches over to the secondary Network Composer so that traffic to the Internet is
seamless.
2. The configuration data is always synchronized between the two appliances, so any Internet
Usage Rules or Shaping policies you have created apply to all traffic. However, telemetry data
does not transfer from the primary to the secondary appliance. Rather, the secondary appli-
ance starts collecting telemetry data after the network traffic starts passing through it.
3. After the primary circuit or Network Composer is restored to full functionality and resumes
passing network traffic, telemetry data resumes collecting on the primary appliance. When
your environment is restored, and you want to view or print report data, you must log in to the
secondary Network Composer and run reports to view activity for the time period it was acting
as primary. If you want to aggregate data from both Network Composers into one reporting sys-
tem, you can install Cymphonix Network Conductor, which manages multiple Network Com-
poser's and compiles all data passing through it.
How does Failover Work?
One of the options in the Network Composer User Interface is to enable bypass mode. This feature
enables the primary appliance to switch over to the secondary appliance in the event of a failure. If
either, the circuit to the Internet or the Network Composer fails, then all traffic passes through the sec-
ondary appliance on the backup circuit. Depending on how you set up the bypass feature determines
whether or not you have access to the Internet. The Internet traffic is unfiltered until the failure is
resolved.
Fail to wire is when you have an open unfiltered connection to the Internet when bypass is enabled.
This allows users to still have access to the Internet, but Network Composer will not filter any of its
traffic. Fail to closed is when the circuit to the Internet is broken and Network Composer cannot pass
any traffic to the Internet until the failure is resolved.
See also:
Network Composer Startup Guide: Test Failover and What is Bypass.
Network Conductor Quick Start Guide
Setting up Network Composer for Active/Passive High
Availability
You can set up Network Composer for Active/Passive High Availability through the User Interface.
You must configure both a primary and secondary Network Composer to use this feature. The fol-
lowing table describes the fields on the User Interface page that you must set for both the primary and
secondary Active/Passive High Availability Field Definitions.
Field Description
HA Interface The port you use to connect the primary Network Composer to the sec-
ondary Network Composer. You can select any pair of ports that are not
currently used to connect to the Internet.
Options:
l P1-LAN
l P1-WAN
l P2-LAN
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7. Setting up Network Composer for Active/Passive High Availability
Field Description
l P2-WAN
Standard: No Active/Passive High Availability configured.
Primary: Network Composer is set as primary.
Operation Mode Secondary: Network Composer is set as secondary (backup).
Note: The primary and secondary Network Composers are physically
connected, but only one appliance can be set as primary.
Passcode User defined. This passcode is used to synchronize the encrypted con-
figuration data between the primary and secondary Network Composer.
You must enter the same Passcode on both devices to they can com-
municate correctly.
Note: Telemetry data is not synchronized between the primary and sec-
ondary Network Composers.
All the status fields help you quick view at-a-glance, the configuration
Status you entered for the Primary or Secondary appliance. If this field is con-
figured, then the Active/Passive High Availability feature is set up.
HA Mode Network Composer's High Availability assignment: primary or sec-
ondary.
The port selected to connect the primary to the secondary Network Com-
HA Interface
poser.
HA IP The system auto-detects the IP address of the port used to connect the
primary and secondary appliances.
Enabled or disabled. Do you want the secondary Network Composer to
Bypass Mode
pass network traffic in the event the primary circuit or appliance fails?
Last Config Download The date of the last configuration download between the primary and sec-
ondary appliances.
Last Config Update The date of the last configuration update on the appliance.
Last Communication Time stamp of the last time the primary communicated with the sec-
ondary appliance.
Transfer Stats Byte transfer data.
To set up Active/Passive High Availability
1. Log in to Network Composer.
2. Select Admin > Configuration > System Options > Active - Passive.
3. Select the HA Interface from the drop-down list.
4. Enter a passcode for synchronizing the primary and secondary Network Composer.
Note: The passcode must match on both appliances.
5. Click Apply.
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9. Customer Support
Customer Support
For additional help, do the following:
1. Search the Cymphonix Knowledge Base.
2. Contact your Authorized CymphonixReseller for support.
Cymphonix Premium Support Services
Cymphonix Premium Support Services provide additional technical support to help customers do the
following:
1. Configuration and Installation .
2. Product Training.
3. Technical Support Services.
For more information about purchasing Cymphonix Premium Support Service contact us at:
l E-mail: support@cymphonix.com
l Phone:(801) 938-1500 #2 between the hours of 8:00 AM and 7:00 PM Eastern Time.
To better serve your needs, gather the following information before contacting Cymphonix.
l Product Model number
l Serial number
l License count
Send Feedback
Your feedback and suggestions help us to better serve you as our valued customer. We want to hear
from you!
Send feedback and comments about our products to support@cymphonix.com. If you want us to con-
tact you directly, include your product's model number and contact information. We will make every
attempt to help you resolve your questions or issues.
Cymphonix
8871 S. Sandy Parkway, Suite 150
Salt Lake City, UT 84070-6408
Phone: (866) 511-1155
www.cymphonix.com
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