15. New Issue – Continued
• Which version issue is related to
• Assign issue to someone, if applicable
• Severity/Priority of Issue
• 1 (Highest) – 2 (Lowest)
• Status of issue
16. New Issue – Continued
• When issue will be accomplished
• Applicable checklist for issue
• Any files that can be uploaded with issue
• Any teammates included with issue
17. New Issue – Continued
• Any parent task that can be associated with issue
• Difficulty in completing task
• Start and Due date for issue
Overview covers 4 main aspects of the ICPCCS project
ICPCCS Project Overview
Goals and Capabilities of ICPCCS
Team Members
Grouped into Manager, Developer, and Reporter
Manager: have most access to DevOps
Developer: do developer type tasks
Reporter: view but not add, except in Knowledgebase and Forum
Issue Tracking
Types of Issues
Heart of System
Latest News
Updates
All updates throughout DevOps automatically reported here
Such as:
New issues
Status Changes
New documents
Recorded through team member
Selecting activity item will redirect to Issues, Knowledgebase, etc.
Selecting an article will redirect to Knowledgebase where you can view all files, comments, and history of article
Help Desk/Feature will redirect to Issues where you can view the ticket, history, and any updates
Pivot reports team members and their task count
Able to drag and drop field to rebuild reports
Choose different chart views
View either Activity or Issue
Contains all historical information about project, system, and program
Word Files can be converted into text to make searchable
Can browse by category
Areas within article:
Content can be added but not always
Any comments made
Files that are attached to each article
History within article which contains member who created article and if there are any updates, who updated it and when
Ability to:
Edit article
Delete
Add new comment
Watch article and sent updates if changed
Rate article
Built automatically from New Issue
Shows progress and due dates of upcoming and current projects
Can export from and send
Easier to report on regularly
Highlight over feature to see Issues ticket
Selecting feature will bring you to Issues page with all of ticket’s information
Browse b certain category
Contains Weekly/Monthly Progress reports
Shows all issues
Customized view all across
Each header is sortable
Continuously renewed
Link to Subtasks
Milestones automatically tracked
View by
Each Sprint
What’s in backlog
View by SEV/PRI
Track Project Tasks
Selecting takes to Issues ticket
One form to manage any part of project
Must include:
Tracker
Subject
Brief Description
Status
Priority
Email sent to team member and any assignees
Tracker – choose how to track the issue :
Feature – something new in the system that never existed
Defect – something built to work in some way and doesn’t work in intended way (elevated to tier 3 after help desk)
Change request – feature does what it’s supposed to do, but no longer want it to do that Tasks – things that need to be done inside a feature, defect, or change request
Milestone – what everything (above) leads up to
Documentation – along with development, go along with target version
Project – rest of things that support development, project calendar
Events – for calendar events
Helpdesk – for Tier III tickets
Manage tasks
Analyze
Develop
Test
Release
Done
View depending on Version
View depending on Trackers
View all team members tasks or select particular member
Drag and drop tasks
Automatically built chart of assigned tasks with start and end dates as well as progress
Select any filer
Change months to track
Highlight over project for project information, team member assigned to project, and any comments on project
View based on:
SEV/PRI
Sprints
Help Desk
Scrums
Track issues through analysis, progress, done, and closed
See all members of team
View based on varying Agile Boards and Charts
Drag and drop features
Calendar based view of project tasks
Tracks:
Sprints
Milestones
Scrum board
Project Tasks
Any team news is highlighted here
System documents are managed and stored here
Any documents/artifacts that go along with the system
Deliverables and documents should be grouped together
All documents version controlled
Sort depending on category
View PDFs in light box
Ability to upload files in bulk
Discussion forum for all parts of project
Search for specific key words
Open forum to:
Respond to
Watch
Vote
Quote from
Simple adding to forum
Can upload with an related docs
Differs from All Files
Only able to retrieve downloadable
Code
SQLDeveloper
Redmine Outlook Add-on
Etc.
Search for and download any available file
Where code is uploaded into Subversion
On different server
Improves performance
Able to look at source code and see what is given
Downside: no revision history
Import/export
SVN commit
Easy to export
Select favorite Subversion client
Create Subversion Repository
Export and create new folder
SVN Commit to Repository
Build of source code
Success/Problem/Failure
Schedule build
Workspace
Automatically builds on Sunday nights
Deploys
Tests
Scans
Sends Reports to Test Link
Commission build
Refresh test
View history of test and whether success or failure
Transport to Jenkins to see Changes, Projects, and Permalinks within build
Jenkins shows
Brief Description
Last success
Last failure
Last duration
Covers a number of areas
Version:
View
Filter issues
Edit
Delete
Add new
Issue Categories:
Add new category
Repositories:
View
Check Users
Edit Repository
Delete
Contacts:
Add contacts to Project Overview
Jenkins:
View URL
Change view
Test connection
View/Add/Edit/Delete jobs
All team member contact information is available and searchable
Filter by:
Name
Address
Company
Phone/email
Etc.
Team members can add themselves
View latest Contact notes