The "Secret" to High-Performance Collaboration Is Practice
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Most of us recognize the critical importance of collaboration in our everyday lives, whether with family, friends, colleagues, or community. Sadly, most of us also have had more bad experiences working with others than good, much less great. Why is this? How can we shift it? What’s the “secret” to high-performance collaboration? The answer is simple, but not easy: Practice. We can look at other high-performance collaborative fields — from sports to music — to understand how best to structure and support practice that will lead to better collaboration. These slides are from a keynote I gave at The Collaboratory 5 on March 22, 2017 in Atlanta, Georgia.
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The "Secret" to High-Performance Collaboration Is Practice
- 1. http://fasterthan20.com/ The “Secret” to High-Performance Collaboration Is PRACTICE Eugene Eric Kim eekim@fasterthan20.com The Collaboratory March 22, 2017 Atlanta, Georgia
- 2. What is the best collaborative experience you’ve ever had?
- 4. What would your life be like if all of your collaborative experiences were at least as good as your best?
- 5. What would the world be like if everyone’s collaborative experiences were at least as good as their best?
- 6. What’s the secret to high-performance collaboration? How do you scale this?
- 7. (I was dissatisfied with my impact. Wanted to rethink my approach.)
- 8. Everyone is capable of getting good at collaboration. It just takes practice.
- 9. Most mediocre (or worse) collaboration experiences are a result of not practicing enough.
- 10. How much practice do we need to get really good at collaboration?
- 11. 82 games x 48 minutes / game = 65.6 total hours Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct 11 hours / month of performance. The rest (93%) is practice. NBA Regular Season
- 12. 9:1practice : performance What’s your practice-to- performance ratio?
- 14. How might we create structures that encourage effective practice?
- 15. Ecosystem of Practice (Fitness) Cost Supply Books, articles, videos, websites Personal trainers Bootcamps, gyms, club sports, classes What it is right now Coverage across the spectrum, with more lower cost options + practice-centric paradigm
- 16. Ecosystem of Practice (Collaboration) Cost Supply Books, articles, videos, websites Consultants Business schools One-off trainings What it is right now Gap in options + guru-centric paradigm
- 17. Ecosystem of Practice (Collaboration) Cost Supply Books, articles, videos, websites Consultants Business schools One-off trainings What it should be Bootcamps, gyms, jam sessions Shift to practice-centric paradigm
- 18. How might we improve the ecosystem for supporting collaborative practice?
- 19. Pausing Asking generative questions Listening actively Navigating power Acting strategically Group information hygiene Working inclusively Working iteratively Synthesizing / validating Facilitating alignment Thinking systemically Self-awareness Asking for help Giving / receiving feedback Challenging conversations Weaving High-Performance Collaboration Muscles
- 20. Exercise Assess Target Repeat Cycle Over and Over Again
- 21. Ecosystem of Practice (Collaboration) Cost Supply Books, articles, videos, websites Consultants Business schools One-off trainings What it should be Bootcamps, gyms, jam sessions Shift to practice-centric paradigm
- 22. Shifting culture starts with you. How might you better integrate practice into your work?
- 23. Early results are promising. Learning a lot, especially how hard the journey is.
- 25. Thank you! We’ll do a workout together next. In the meantime, any questions?
- 26. For More Information Thanks to Anya Kandel, H. Jessica Kim, and Amy Wu for their feedback on this talk. Amy also drew the delightful doodles. Photo credits: • “Lots of wild bow action.” Juhan Sonin. CC BY. https://www.flickr.com/photos/juhansonin/4446978255/ Eugene Eric Kim eekim@fasterthan20.com @eekim on Twitter http://fasterthan20.com/
Editor's Notes
- Harmonizing Twinkle, Twinkle, Little Star We all have an intuition about what great collaboration feels like, even if we have low expectations about getting to experience it
- My mission over the past 15 years has been to create this world where everyone’s baseline experience is at least as good as that little girl’s was with the harmony How do you create this world?
- Scale is the goal. If only certain people can be good at collaboration, then high-performance collaboration is not scaleable, and this vision is not achievable. Convinced this isn’t true. Think about what it takes to do something very hard. Solution: Time and lots of practice.
- Hollow success, like a ringer playing basketball Wanted success to stick, so needed to rethink how I was doing the work
- You either put in the time or you don’t
- If you don’t, your experiences will be bad Jives with my 15 years of working with groups — for myself personally and for others I’ve seen
- When you’re performing, results count. Higher cost of failure than when practicing. Don’t know what the right ratio is, but know that our current ratios are wrong
- Predominant paradigm: Being good requires special knowledge or talent All of our learning mechanisms are oriented this way None of that works well. Shift paradigm so focus is on practice — how we practice, improving our practice-to-performance ratios
- If we had better structures that supported practice, people would practice more The more people practice, the better people would get at collaboration Culture paradigm would start to shift, which would encourage people to create more structures for supporting practice
- Collaboration is aggregation of several skills, some of which are context-dependent You can read more about http://fasterthan20.com/collaboration-muscles-and-mindsets/ Workouts start to become clear. Aggregated and public domain at http://fasterthan20.com/workout/
- Repetition, repetition, repetition Can start developing programs that support these workouts Lead to the ecosystem shift we want
- Hope you’ll walk away from this talk thinking about how you can integrate practice more in your own work and lives Hope you’ll try to convince others to do this as well
- Learning Korean at the same time Benjamin was learning English We’re going to trip and fall and suck for probably a long time, but we can still celebrate the little victories along the way. Given enough time, we will eventually get so good at it that we won’t even think about it. Imagine that. What would our world look like if we all became that fluent at collaboration?