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Edenred - India
Who is Leader in Rewards & Loyalty
Solutions for your
Customers
Employees
Channel Partners
€15.2bn #1
worldwide
10,000 45+
in market
capitalization
in employee
benefits
employees countries
Enrich Connections
Make every transaction an enhanced experience
For Good
Our long-term promise to build and nurture valuable
connections
100%
Digital Solutions
25+years
Experience
400+
Programs Across
Channel, Customer &
Employee Rewards
Our purpose
10,000
SKUs
Our clients include…
Incentivize Channel Partners
Ensure your channel partners achieve their targets
Motivate your Employees
Engage your employees and give them the recognition they deserve
A rewards & loyalty program helps you achieve
your objectives
Build Customer Loyalty
Engage & retain your most loyal customers
We Ensure you have the right
rewards for each Target Group
and Campaign
We find the best channels to
communicate your
promotions
We measure & optimize the
efficiency of your program
We manage logistics
Edenred partners with you to
help your program succeed
Our Solution TicketXpress
helps you with
Mobile-first, secure, platform
agnostic, Digital Rewards Platform
with a user friendly interface
Simplified generation, distribution and
authorization of digital vouchers
Choosing the right rewards for your
Target Group with 10,000+ rewards
300+ National and Regional Brands
Promotional Communication through
Email & SMS
Tracking your digital vouchers in real
time
Super Voucher
Choose from Multiple Brands
Easy digital redemption process
An innovative variety of vouchers to
meet your needs
Product Voucher
Digital voucher for the exact brand & product reward you need
Zero Physical Merchandise hassles
Value Voucher
Easy Digital Redemption Process
Flexibility to choose the denomination you need
Promotional Voucher - Promo+
Low cost high perceived value incentive
Constant engagement tool to gauge customer choices
Our large & international brand partner ecosystem
300+
National & Regional
Brands
10,000+
Reward Options
300+
Product Vouchers
23,900,000+
# of E-Vouchers issued in 2022
Electronics
Food & Beverage
Health& Beauty
E-commerce
Apparel & Accessories
& many more…
Our Technology Platforms
Our Tech enabled Platforms help you scale your
Partner and Employee Rewards & Loyalty
Programs easily & quickly while building it for your
specific needs
Build & automate your channel rewards program
with our highly scalable platform
Channel Rewards Platform
For Mobile App, Web
Omni Channel Rewards
Points Rules Engine
Smarter Business Data
Earn & Burn your points in a single platform
Build & Automate your Employee Rewards
Program with Employease
Employease - Employee Engagement Platform
for R&R Programs
Recognize Employee Achievements &
Build Engagement
Launch & Automate Contests
Rewards from 300+ Brands
Analyze & Improve with real time data
Why choose
Edenred
Managed 400+ Customer, Employee and
Channel Rewards programs across Industries
for over 25 years
Innovative vouchers that provide flexibility and
are designed with your stakeholders in mind
Multi country experience in developing reward
catalog solutions with International, National &
Regional Merchants
Multilingual customer support
to manage all customer queries
High Security Standards Follow
GDPR and ISO certifications
Our Ready to consume APIs can integrate
with your current platforms easily and
quickly.
Easy to integrate
We understand that the security of your
data is of utmost importance.
We follow European Security Standards
We are GDPR compliant & ISO Certified.
Safe & secure
ISO 27001 Certified
We follow European
Security Standards and
are GDPR compliant.
Success story in the channel space
Client Brief
To launch a program for retailers across India that
Improves brand market share
Enables retailers to grow in the value chain
Promotes brand advocacy and increased engagement
Edenred’s Strategy
QR based tracking mechanism
Points based redemption and access to exclusive brand offers
Inbound & Outbound dialing for boosting redemption
∼300% increase in database
Year on Year sales contribution ∼30%
Contribution by Platinum & Gold members have grown ∼15% YoY
Over 50,000 members enrolled
RESULT
Success story in the employee R&R space
Client Brief
Recognition for employees that exemplify organizational values & star performers
Enhance employee engagement across a base of 3500 employees
Create a culture of appreciation across all levels of employees
Edenred’s Strategy
Built multiple reward categories for monthly, quarterly and annual awards
Instant Awards –created to recognize deserving employees and their efforts
Peer to Peer (Non-monetary) created to recognize employees across all levels
Curated a Rewards catalog with around 500+ reward options
87% Employee engagement
∼95% Budget Utilization
80%+ points redemption with curated catalog across E Commerce,
Health, Beauty, Electronics, Apparel, Dining and more
RESULT
Success story in the customer rewards space
Client Brief
To establish a connect with the specifiers & enhance engagement levels
To reward & incentivize architects and designers for incremental sales of
Philips lighting products
Edenred’s Strategy
Created a best in class, structured and easy to use Program for specifiers
Created an incentive program including engagement for architects with rewards
for purchase value and frequency of purchase to maximize engagement
Used a segmented, multi slab structure to encourage higher value purchases
3900Members Registered ~3500+engaged members
Enhanced participation & redemptions MoM across all regions.
20%+new users enrolled in 2022
RESULT
Awards
Edenred Credentials PPT.pptx

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Edenred Credentials PPT.pptx

  • 2. Who is Leader in Rewards & Loyalty Solutions for your Customers Employees Channel Partners €15.2bn #1 worldwide 10,000 45+ in market capitalization in employee benefits employees countries
  • 3. Enrich Connections Make every transaction an enhanced experience For Good Our long-term promise to build and nurture valuable connections 100% Digital Solutions 25+years Experience 400+ Programs Across Channel, Customer & Employee Rewards Our purpose 10,000 SKUs
  • 5. Incentivize Channel Partners Ensure your channel partners achieve their targets Motivate your Employees Engage your employees and give them the recognition they deserve A rewards & loyalty program helps you achieve your objectives Build Customer Loyalty Engage & retain your most loyal customers
  • 6. We Ensure you have the right rewards for each Target Group and Campaign We find the best channels to communicate your promotions We measure & optimize the efficiency of your program We manage logistics Edenred partners with you to help your program succeed
  • 7. Our Solution TicketXpress helps you with Mobile-first, secure, platform agnostic, Digital Rewards Platform with a user friendly interface Simplified generation, distribution and authorization of digital vouchers Choosing the right rewards for your Target Group with 10,000+ rewards 300+ National and Regional Brands Promotional Communication through Email & SMS Tracking your digital vouchers in real time
  • 8. Super Voucher Choose from Multiple Brands Easy digital redemption process An innovative variety of vouchers to meet your needs Product Voucher Digital voucher for the exact brand & product reward you need Zero Physical Merchandise hassles Value Voucher Easy Digital Redemption Process Flexibility to choose the denomination you need Promotional Voucher - Promo+ Low cost high perceived value incentive Constant engagement tool to gauge customer choices
  • 9. Our large & international brand partner ecosystem 300+ National & Regional Brands 10,000+ Reward Options 300+ Product Vouchers 23,900,000+ # of E-Vouchers issued in 2022 Electronics Food & Beverage Health& Beauty E-commerce Apparel & Accessories & many more…
  • 10. Our Technology Platforms Our Tech enabled Platforms help you scale your Partner and Employee Rewards & Loyalty Programs easily & quickly while building it for your specific needs
  • 11. Build & automate your channel rewards program with our highly scalable platform Channel Rewards Platform For Mobile App, Web Omni Channel Rewards Points Rules Engine Smarter Business Data Earn & Burn your points in a single platform
  • 12. Build & Automate your Employee Rewards Program with Employease Employease - Employee Engagement Platform for R&R Programs Recognize Employee Achievements & Build Engagement Launch & Automate Contests Rewards from 300+ Brands Analyze & Improve with real time data
  • 13. Why choose Edenred Managed 400+ Customer, Employee and Channel Rewards programs across Industries for over 25 years Innovative vouchers that provide flexibility and are designed with your stakeholders in mind Multi country experience in developing reward catalog solutions with International, National & Regional Merchants Multilingual customer support to manage all customer queries High Security Standards Follow GDPR and ISO certifications
  • 14. Our Ready to consume APIs can integrate with your current platforms easily and quickly. Easy to integrate
  • 15. We understand that the security of your data is of utmost importance. We follow European Security Standards We are GDPR compliant & ISO Certified. Safe & secure ISO 27001 Certified We follow European Security Standards and are GDPR compliant.
  • 16. Success story in the channel space Client Brief To launch a program for retailers across India that Improves brand market share Enables retailers to grow in the value chain Promotes brand advocacy and increased engagement Edenred’s Strategy QR based tracking mechanism Points based redemption and access to exclusive brand offers Inbound & Outbound dialing for boosting redemption ∼300% increase in database Year on Year sales contribution ∼30% Contribution by Platinum & Gold members have grown ∼15% YoY Over 50,000 members enrolled RESULT
  • 17. Success story in the employee R&R space Client Brief Recognition for employees that exemplify organizational values & star performers Enhance employee engagement across a base of 3500 employees Create a culture of appreciation across all levels of employees Edenred’s Strategy Built multiple reward categories for monthly, quarterly and annual awards Instant Awards –created to recognize deserving employees and their efforts Peer to Peer (Non-monetary) created to recognize employees across all levels Curated a Rewards catalog with around 500+ reward options 87% Employee engagement ∼95% Budget Utilization 80%+ points redemption with curated catalog across E Commerce, Health, Beauty, Electronics, Apparel, Dining and more RESULT
  • 18. Success story in the customer rewards space Client Brief To establish a connect with the specifiers & enhance engagement levels To reward & incentivize architects and designers for incremental sales of Philips lighting products Edenred’s Strategy Created a best in class, structured and easy to use Program for specifiers Created an incentive program including engagement for architects with rewards for purchase value and frequency of purchase to maximize engagement Used a segmented, multi slab structure to encourage higher value purchases 3900Members Registered ~3500+engaged members Enhanced participation & redemptions MoM across all regions. 20%+new users enrolled in 2022 RESULT