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RewardPort Snapshot - The Rewards and Loyalty Specialist


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A snapshot of RewardPort - its products and services .Indias No 1 Loyalty and Rewards Manager

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RewardPort Snapshot - The Rewards and Loyalty Specialist

  1. 1. The Loyalty & Rewards Specialist Mumbai Delhi Bengaluru Dubai
  2. 2. Introduction to RewardPort RewardPort is in the business of products, services and solutions for corporate promotions, loyalty, rewards & gifting programs, which are delivered and managed offline, online and on mobile platform. Key Features  Unique products  Pioneers in some of the product ideas and concepts. Having a first mover advantage.  End to end solutions for corporate in area of loyalty, rewards, promotions & gifting.  Global fulfillment capabilities  Platform - offline, online & mobile integrated.  Ready to deploy platform for customer loyalty, employee incentive & dealer programs Mumbai Delhi Bengaluru Dubai
  3. 3. Product & Service Portfolio RewardPort B2B B2B B2C B2C © PRODUCTS Rewards & Beyond Loyalty & Solutions CORPORATE GiftCard Mumbai Delhi Bengaluru Dubai
  4. 4. Product and Services Features  Prepaid Voucher Model  First Mover or Unique in each of the categories in India.  Offline, Web and mobile enabled delivery and fulfillment platform.  Thrive on excess/ unsold /perishable /distress inventory.  Easily Scalable and global implementation  Ease of use for corporate and customers.  High perceived value – low actual cost .  Quick set up and standardized suite for loyalty and rewards Mumbai Delhi Bengaluru Dubai
  5. 5. Products Snapshot Product Description Entertainment (Movie) prepaid voucher/code that works on the high and CineRewardz repeat demand for movies. Customized as per Clients request My Choice of Gift Discover Insignia Letz Travel Esure shot EM2 Dlever CQ Applications Platform Low cost promotions, sweepstakes, rewards and gifting, Online -Mobile Brand Promotion A gift voucher/card which offers the flexibility, choice and convenience to the end users to redeem branded products online and helps the Corporate Rewarding and Gifting. to do away with Inventory/sourcing and Vendor Management. Online-Offline A lifestyle based solution using Alliance and Brand partners together providing the end user with privileges, offers and discounts with over 500 Brands, at more than 5,500 outlets, across 250 cities in India and abroad. Product promotion, partnership marketing, Customer acquisition and retention Online-Offline Mobile A travel gift voucher, which enables the user to make hotel bookings for set discounted prices across 75 destinations in India and abroad. Low cost gifting solution, Brand Promotions, Assured Rewards, Employee Motivation and Incentive, Dealer Incentives Online-Offline Mobile Assured gifts for larger target audience, selected and delivered across country, based on codes used for 'Scratch n Win' that are simple to execute and redeem via multiple platforms for end user EM2 is an employee incentive program, which is designed to be deployed f or the Employees of an organization. The program can be run on multiple platforms and is used for motivation, retention, rewarding, incentivizing the employees Brand/ Product promotions, Online-Offline sweepstakes, customer retention. Mobile Reward/Incentive/Promotion linked with Sales and Target management Online-Offline Mobile Targeting the dealers, third party agents and sales force of a company, Dlever aims at getting the best results out of a corporate support systems. Dealer and channel Incentive Incentives, Rewards and Loyalty programs all look to motivate them to program achieve higher sales and meet targets Online-Offline Mobile A incentive program devised specially to target the customers or the end users of the company which can be scaled up for larger groups Online-Offline Mobile Loyalty Mumbai Delhi Bengaluru Dubai
  7. 7. Highlights  Providing Marketing Solutions to top corporate in the Industry.  Successfully implemented more than 900 corporate programs.  Reached out to over 20 million users directly or indirectly in a year.  Handling 250 daily transactions across departments (Online & Offline)  43% repeat clients, which reflect high customer satisfaction and value for money.  Strong alliances with more than 600 leading brands with a network of 6,000 outlets across the country.  Range of more than 25 unique products and service in the Rewards and Travel domain.  150 employees in 4 offices based out of Mumbai, Bangalore and Delhi. Mumbai Delhi Bengaluru Dubai
  8. 8. Case Studies I Objective – Loyalty Solution and Rewards for Travel Agents to use Hyderabad Airport as transit location. Location – Pan India Reach – 600 Travel Agents Solution – Creating online website to check and redeem points for a variety of products. Result – Travel agents enrolled for the program and have resulted in increase of transit passengers via Hyderabad airport. Objective - Customer Acquisition and Rewards Location – Mumbai & Delhi Reach – 25,000 (Phase I) Solution - Gift Kit containing a bouquet of products – CR | MCOG | DI | Savings Vouchers Result - Turning suitors into members of Club Mahindra Holiday Program. Increasing member and Loyalty base over a long run. Objective –Sales Promotion Location – Pan India Reach – 15 million Solution – Beauty services offered in form of vouchers in leading salons in India. Result – Helped facilitate higher sales and repeat purchases of Henko Detergent. Objective – Customer Acquisition and Up gradation Location – Pan India Reach – 1.2L credit card customers in a span of 3 years Solution – Premium holiday vouchers Result – Repeat purchase for past 3 years and ongoing. Mumbai Delhi Objective – Sales Promotion for Blackberry Handsets at all outlets. Location – Pan India Reach – 1L customer purchase Solution – CineRewardz Movie card valid for 6 months. Result – Increase in demand of the product. Bengaluru Dubai
  9. 9. Case Studies II Objective – Customer Retention Location - Mumbai Reach – 3.25L post paid and 12000 premium customers Solution – Exclusive Privileges were offered across various categories to customers Result – Continuous annual engagement results in repeat orders. Objective – Facilitate the launch of the Magazine along with a Privilege card as a direct benefit Location – Pan India Reach – Every increasing subscriber base in India Solution – Partner alliances with some of the finest dining places in India, in which privileges and offers are exclusively available to the BGFG members only. Result – Ongoing Project. Objective - Employee Incentive and Motivation Location – Pan India Reach – 300 Sales Employees of the division Solution – A holistic Online reward and incentive program was devised involving Travel and White goods as Mega Prizes. Continuous tracking and motivating lesser performed individuals. Result – Increased sale via achievement of target per individual. Also resulted in high employee retention Objective – Customer acquisition Location – Pan India Reach – More than 60000 customers in 3 months. Solution – VacPac vouchers were given as incentive with the purchase slab. Result – The season saw higher sales for the company. Mumbai Delhi Objective – Incentivising Achievers Location – Pan India Reach – 1800 employees and advisors Solution –Travel gift vouchers for all. Result - Target sale of insurances increased Bengaluru Dubai
  10. 10. Objective – Loyalty Solution & Rewards for DDF customers to facilitate repeat purchase. Location – Delhi Reach – 30000 and growing Solution – – Loyalty program with multi tier benefits along with online interface for point accruals & redemption. Analytical Dashboard & an battery of reward options. Result – Notable spike in sales and repeat figures. Objective – Loyalty Solution & Rewards for customers who have completed over 10 years at Vodafone Chennai. Location – Chennai Reach – 75000 and growing Solution – – Loyalty program with multi tier benefits along with online interface for point accruals & redemption. Analytical Dashboard & an battery of reward options. Result – Notable spike in billing and service utilizations. Objective – Loyalty Solution and rewards for the customers continual association. Location – Delhi Reach – NA Solution – A first of its kind double benefit programme, that combines and delivers the benefits of loyalty and customer relation programme into one. Result – Increased engagement and improved customer relations. 10 Mumbai Objective – Fan-club for the supporters of Kolkata Knight Riders Location – Pan-India Reach – 3 million fans Solution – A first of it’s kind club for the fans of KKR with an online interface for point accruals & redemption. Analytical Dashboard & an battery of reward options. Result – Increased engagement, notable brand awareness and online sale of merchandise. Delhi Bengaluru Dubai
  11. 11. Clients More than 250 customers and counting. Mumbai Delhi Bengaluru Dubai
  12. 12. Alliance Partners More than 3000+ alliances and counting. Mumbai Delhi Bengaluru Dubai
  13. 13. Thank You 316 Woodrow Building, Veera Desai Road, Andheri W, Mumbai 400053 | T: 022 40270000 Mumbai Delhi Bengaluru Dubai