This is EDD830 Module 5 Discussion 1, at Aspen University. The post is written in APA format with references: What is the difference between criticism and coaching feedback?
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What is the difference between criticism and coaching feedbac…
Orlanda Haynes posted Jan 21, 2020 2:23 PM Subscribed
An analysis of an act or process that clarifies its influences define feedback, which is commonly
referred to as "criticism" (American psychological association & VandenBos, 2009; Lussier &
Achua, 2016). For example, Paul, a department head at IBM, exceeded his production forecast by
20% last quarter. His supervisor said, " great job! Paul." This statement conveys "positive"
feedback about Paul's job performance (Lussier & Achua, 2016); an opposite example could depict
ways to help Paul meet his production goal (e.g., improve his ability to delegate/trust more).
Coaching ,for instance, is similar to feedback; in that it is a process employers use to motivate and
to improve productivity among their workforces (Lussier & Achua, 2016; Thach, 2002).
However, coaching usually occurs before feedback (Lussier & Achua, 2016; Thach, 2002). Lussier
and Achua (2016) suggested leaders should coach followers about how to improve their skill sets
as well as how to use them effectively. Thach (2002) indicated feedback is most relevant when it is
use immediately and when it addresses specific acts (e.g., which behaviors work vs. which ones do
not). Criticism or feedback is information about, for example, the outcome of a behavior or a
process (Lussier & Achua, 2016; Thach, 2002). Coaching feedback is information given by one
who is charged with teaching others such as leaders, who usually perform their duties
constructively (Lussier & Achua, 2016; Thach, 2002). In that, they teach workforces effective
ways to achieve organizational objectives, in part, through modeling and training, through
2. avoiding the act of blaming others, through developing positive employee relationships, and
through giving specific feedback in a timely-manner (Lussier & Achua, 2016).
References
American psychological association & VandenBos, G. R. (2009). APA concise dictionary of
psychology. American Psychology Association.
Lussier, R. N. & Achua, C. F. (2016). Theory, application, & skill development (6th
edition.). Cengage Learning.
Thach, E. C. (2002). The impact of executive coaching and 360 feedback on leadership
effectiveness. Leadership & Organization Development Journal, 23(3), 205.
doi:http://dx.doi.org/10.1108/01437730210429070