DWP SME conference (11 March 2014) - Brian Gannon (kainos)

1. DEPARTMENT FOR WORK AND PENSIONS
SME CONFERENCE
BRIAN GANNON

2. 26YEARS
EXPERIENCE
150+
GLOBAL
CUSTOMERS
500+
EXPERIENCED
STAFF
We’re one of the longest
standing independent digital
technology companies
in the UK – 26 successful
years in business
Our customers include
five UK government
departments – serviced from
offices in Ireland, UK, Poland
We use Agile and Open
Source technologies and
provide Integration/ WebOps/
Mobile digital solutions
KAINOS – Ancient Greek, meaning ‘new’ or ‘fresh’WHO WE ARE

3. OUR JOURNEY
1 March 2012
Register to Vote
(Exemplar)
15 May 2012
Innovations
26 September 2012
Aid information
Platform
11 November 2012
Rural Payments (CAP)
(Exemplar)
6 January 2013
Integrated Enquiries Platform
Phase1 (Exemplar)
1 August 2013
MOT
Modernisation
16 September 2013
Registered
Traveler (Exemplar)
Sprint IIKEY G Cloud Digital Services Framework
1 March 2014
Integrated Enquiries Platform
Phase 2 (Exemplar)

4. PROJECT
Individual Electoral Registration (ERTP)
CLIENT
Cabinet Office
START
1 March 2012
STATUS
Beta
EXEMPLARS

5. PROJECT
Rural Support (Common Agricultural Policy)
CLIENT
Defra (Rural Payments Agency)
START
11 November 2012
STATUS
Alpha
EXEMPLARS

6. EXEMPLARS
PROJECT
Integrated Enquiries Platform
CLIENT
DVLA
START
17 May 2012
STATUS
Beta (Live end of March 2014)

7. EXEMPLARS
PROJECT
DevTracker application
CLIENT
Department for International Development
(DFID)
START
26 May 2012
STATUS
Live

8. BREAKING DOWN BARRIERS What works?
• Digital message works!
• Engagement model works!
(agile, joint teams, GDS support)
• Incremental approach works!
• Frameworks… mostly work!
• C-level ownership works!

9. • Some departmental resistance
• Incumbent resistance
• One size does not fit all
• Traditional commercial models don’t fit
• Jury’s still out for some
BREAKING DOWN BARRIERS What doesn’t work?

10. • Quicker response
• No flannel
• Right Skills
• Capacity
• Language of public service
BREAKING DOWN BARRIERS How we’ve had to change?

11. • More informed procurement
• Faith – you don’t need to know everything!
• Closer customer engagement
• Pace
• Skills
BREAKING DOWN BARRIERS How departments have had to change?

12. • Frameworks – which and how to use?
• Market – skills and capacity?
• Methodology – what and when?
• Costs – sustained value?
• Scale – future heavy lifting?
BREAKING DOWN BARRIERS Challenges

13. QUESTIONS
BRIAN GANNON
E. b.gannon@kainos.com
M.07870 153855
www.kainos.com
@bjgann @KainosSoftware