Contains selected professional experiences in leading Change Management work efforts

1. Drew Johnson- Change Management and Organizational
Transformation leader
Background Selected Client Experience
• Drew is an accomplished • Change Architect for Global SAP implementation - Led the team responsible for
professional based in San designing and implementing the Change Management Strategy for a major home
Francisco. Specializing in large- improvement retailer’s SAP IS Retail implementation. Scope of effort encompassed
scale business change and communications, leadership, organization alignment, training & performance support
and business readiness. The effort also included the identification of program risks and
workforce transformations, he has the development of mitigating actions for each risk. In addition, acted as the client's
helped multiple organizations Director of Human Resources for a six-month period until a permanent resource could
execute change management be recruited.
approaches with high stakeholder • Change Readiness & Leadership Alignment for Global ERP implementation - Led
impacts. He has experience in a team responsible for developing the Change Readiness strategy for an Electronics
architecting and delivering change Retailer’s multi-country, multi-deployment, multi-system ERP implementation.
programs of all sizes and types and Developed the framework for managing, reporting and executing the change program.
has worked internationally as well. Managed the multi-vendor, multi-location training & performance support effort.
He also has deep knowledge in Coached client resources during the transition of ownership.
ERP implementations (SAP & • Training & Performance Support Lead, Merchandise Financial Planning– Led
Oracle). team responsible for designing, developing and delivering the Training & Performance
• Drew has a BS in Finance from The Support to accompany Oracle Retek Merchandise Planning Implementation. Utilized a
process-driven, role-based approach to deliver contextually relevant end user training.
Florida State University. Transitioned to the business upon completion.
• Prior to consulting, Drew was a • Change Diagnostic and Organization Assessment - Led a team that undertook a
merchandising executive in the robust assessment of a Credit Card Service Management Model and made
grocery, convenience and retail drug recommendations for improvement. Key highlights of the effort: performed baseline
classes of trade. He has held a capability review; conducted in-depth client interviews within the
number of positions in retail store Operations, Applications Development and Project Management organizations; and
operations, field and corporate made recommendations to bring the organization up to uniform industry standards.
merchandising organizations. • Transformational Change Lead- led the design of the change and training that
accompanied a planned upgrade to the advanced control process instrumentation for
Industry Experience eight large refineries across the globe. Developed the approach used to estimate the
• Retail Grocery & C-Stores impacted headcounts, drove out a series of role-based curricula based on updated
business process designs, and develop high level estimates for effort based on toolsets
• Consumer Products & Goods and process changes. Defined the optimal approach to training team structure and
• Financial Services labor mix. Developed the training strategy and plan, stakeholder engagement
• High Tech & ecommerce requirements for training and detailed work plan.
• Energy (Petroleum & Gas)