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Copyright © 2015 McGraw-Hill Education. All rights reserved.
No reproduction or distribution without the prior written
consent of McGraw-Hill Education.
Chapter 13
Support
Media
13-2
Other Terms for Support Media
Alternative media
Below-the-line media
Nonmeasured media
Nontraditional media
13-3
Outdoor Advertising
ology
-of-home media
13-4
Alternative Out-of-Home Media
pulling banners, skywriting, and blimps
advertisements and are mobile
company’s fees
13-5
In-Store Media
e they buy
-store ads
-store TV
13-6
Transit Advertising
transportation facilities
sed number of women in the work force
2
13-7
Types of Transit Advertising
public transport vehicles
taxis, trains, and subway and trolley cars
13-8
Advantages of Outdoor Advertising
Wide coverage of local markets
Frequency and Geographic flexibility
Creativity
Ability to create awareness
Efficiency and effectiveness
Production capabilities
Timeliness
13-9
Disadvantages of Outdoor Advertising
Waste coverage
Limited message capabilities
Wearout
Cost
Measurement problems
Image problems
13-10
Advantages and Disadvantages of
Transit Advertising
Advantages
• Exposure
• Frequency
• Cost
Disadvantages
• Reach
• Mood of the audience
13-11
Sources of Audience Measurement in
Out-of-Home Media
Competitive Media Reports
Simmons Market Research Bureau
Point of Purchase Advertising Institute
Outdoor Advertising Association of America
Traffic Audit Bureau
Scarborough
American Public Transportation Association
13-12
Promotional Products Marketing
the
following promotional products
3
13-13
Specialty Advertising
for:
Motivational Communication
13-14
Advantages and Disadvantages of
Promotional Products Marketing
Advantages
Disadvantages
13-15
Measurement in Promotional Products
Marketing
ongoing audience measurement system
act on
brand image
adding promotional products to integrated media
mix
13-16
Yellow Pages Advertising
directories
ed to as a directional
medium
or demand for products or services but provide the
location
13-17
Advantages and Disadvantages of
Movie Theater Advertising
Advantages
hment
Disadvantages
13-18
Branded Entertainment
television, film, music talent, and technology
Product placements: Refers to advertising within
another program
throughout the program content and/or script
4
13-19
Methods of Branded Entertainment
-visual content
to entertain users while advertising products
promote products
-supported video on demand (VOD)
13-20
Advantages and Disadvantages of
Branded Entertainment
Advantages
Disadvantages
reaction
13-21
Guerrilla Marketing
13-22
Miscellaneous Other Media
Videogame ads
Parking lot ads
Gas station pump ads
Place-based media
Others
13-23
Advantages and Disadvantages of
Miscellaneous Alternative Media
Advantages
Disadvantages
1
Copyright © 2015 McGraw-Hill Education. All rights reserved.
No reproduction or distribution without the prior written
consent of McGraw-Hill Education.
Chapter 14
Direct
Marketing
14-2
Factors that Led to the Growth of Direct
Marketing
Development and expansion of the Postal Service
Consumer credit cards
Changing structure of American society and the market
Technological advances
Changing values and lifestyles
More sophisticated marketing techniques
The industry’s improved image
14-3
Role of Direct Marketing in the IMC
Program
he program’s effectiveness
14-4
Direct-Marketing Objectives
To seek a behavioral response
To build an image
To maintain customer satisfaction
To inform and/or educate customers in an
attempt to lead to future actions
14-5
Direct-Marketing Approaches
-step approach: Medium is used directly to
obtain an order
-step approach: Uses more than one medium
- Screens potential buyers
- Generates the response
14-6
Direct-Marketing Media
Direct Mail Catalogs E-mail
Broadcast
Media
TV Spots Infomercials
Home
Shopping
Print Media Telemarketing
2
14-7
Direct Mail
generated
- The Internet
14-8
Catalogs and E-mail
-
to-business customers
-mail: Electronic version of regular mail
direct mail
14-9
Broadcast media and TV spots
- Television and radio
-response advertising: Sales response for the
offered product is solicited, through the one- or two-
step approach
advertising
-form programs, include direct-response
commercials seen on TV
14-10
Infomercial and Home Shopping
-
minute or 1-hour time slot
th due to toll-free telephone
numbers and widespread use of credit cards
14-11
Print Media and Telemarketing
se rates and profits are low
and for annoyance
14-12
Direct Selling
consumers’ homes
-to-person selling - Salesperson
visits the buyer’s location to sell frequently
purchased products
-to-person selling - Salesperson
visits the buyer’s location to sell infrequently
purchased products
- Salesperson offers products to groups
of people through parties and demonstrations
3
14-13
Sales Strategy (Methods Used to Generate Sales,
Reported as a 2012 of Sales Dollars)
14-14
Evaluating the Effectiveness of Direct
Marketing
s the relative
effectiveness of an ad based on the number of calls
generated
the dollar value associated with a long-term
relationship with a customer
Optimizes existing customers’ service levels
14-15
Advantages and Disadvantages of
Direct Marketing
Advantages
• Selective reach
• Segmentation capabilities
• Frequency
• Testing
• Timing
• Personalization
• Costs
• Measures of effectiveness
Disadvantages
• Image factors
• Accuracy
• Content support
• Rising costs
• Do Not Contact lists
1Copyright © 2015 McGraw-Hill Education. All rights reserv

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1Copyright © 2015 McGraw-Hill Education. All rights reserv

  • 1. 1 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 13 Support Media 13-2 Other Terms for Support Media Alternative media Below-the-line media Nonmeasured media Nontraditional media 13-3 Outdoor Advertising
  • 2. ology -of-home media 13-4 Alternative Out-of-Home Media pulling banners, skywriting, and blimps advertisements and are mobile company’s fees 13-5 In-Store Media
  • 3. e they buy -store ads -store TV 13-6 Transit Advertising transportation facilities sed number of women in the work force 2 13-7
  • 4. Types of Transit Advertising public transport vehicles taxis, trains, and subway and trolley cars 13-8 Advantages of Outdoor Advertising Wide coverage of local markets Frequency and Geographic flexibility Creativity Ability to create awareness Efficiency and effectiveness Production capabilities Timeliness 13-9
  • 5. Disadvantages of Outdoor Advertising Waste coverage Limited message capabilities Wearout Cost Measurement problems Image problems 13-10 Advantages and Disadvantages of Transit Advertising Advantages • Exposure • Frequency • Cost Disadvantages • Reach • Mood of the audience 13-11
  • 6. Sources of Audience Measurement in Out-of-Home Media Competitive Media Reports Simmons Market Research Bureau Point of Purchase Advertising Institute Outdoor Advertising Association of America Traffic Audit Bureau Scarborough American Public Transportation Association 13-12 Promotional Products Marketing the following promotional products
  • 7. 3 13-13 Specialty Advertising for: Motivational Communication 13-14 Advantages and Disadvantages of Promotional Products Marketing Advantages
  • 8. Disadvantages 13-15 Measurement in Promotional Products Marketing ongoing audience measurement system act on brand image adding promotional products to integrated media
  • 9. mix 13-16 Yellow Pages Advertising directories ed to as a directional medium or demand for products or services but provide the location 13-17 Advantages and Disadvantages of Movie Theater Advertising Advantages hment
  • 10. Disadvantages 13-18 Branded Entertainment television, film, music talent, and technology Product placements: Refers to advertising within another program throughout the program content and/or script 4
  • 11. 13-19 Methods of Branded Entertainment -visual content to entertain users while advertising products promote products -supported video on demand (VOD) 13-20 Advantages and Disadvantages of Branded Entertainment Advantages
  • 13. 13-22 Miscellaneous Other Media Videogame ads Parking lot ads Gas station pump ads Place-based media Others 13-23 Advantages and Disadvantages of Miscellaneous Alternative Media Advantages Disadvantages
  • 14. 1 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 14 Direct Marketing 14-2 Factors that Led to the Growth of Direct Marketing Development and expansion of the Postal Service Consumer credit cards Changing structure of American society and the market Technological advances Changing values and lifestyles More sophisticated marketing techniques
  • 15. The industry’s improved image 14-3 Role of Direct Marketing in the IMC Program he program’s effectiveness 14-4 Direct-Marketing Objectives To seek a behavioral response To build an image To maintain customer satisfaction To inform and/or educate customers in an attempt to lead to future actions
  • 16. 14-5 Direct-Marketing Approaches -step approach: Medium is used directly to obtain an order -step approach: Uses more than one medium - Screens potential buyers - Generates the response 14-6 Direct-Marketing Media Direct Mail Catalogs E-mail Broadcast Media TV Spots Infomercials Home Shopping Print Media Telemarketing 2 14-7
  • 17. Direct Mail generated - The Internet 14-8 Catalogs and E-mail - to-business customers -mail: Electronic version of regular mail direct mail
  • 18. 14-9 Broadcast media and TV spots - Television and radio -response advertising: Sales response for the offered product is solicited, through the one- or two- step approach advertising -form programs, include direct-response commercials seen on TV 14-10 Infomercial and Home Shopping - minute or 1-hour time slot th due to toll-free telephone
  • 19. numbers and widespread use of credit cards 14-11 Print Media and Telemarketing se rates and profits are low and for annoyance 14-12 Direct Selling consumers’ homes -to-person selling - Salesperson visits the buyer’s location to sell frequently purchased products -to-person selling - Salesperson visits the buyer’s location to sell infrequently
  • 20. purchased products - Salesperson offers products to groups of people through parties and demonstrations 3 14-13 Sales Strategy (Methods Used to Generate Sales, Reported as a 2012 of Sales Dollars) 14-14 Evaluating the Effectiveness of Direct Marketing s the relative effectiveness of an ad based on the number of calls generated the dollar value associated with a long-term relationship with a customer Optimizes existing customers’ service levels
  • 21. 14-15 Advantages and Disadvantages of Direct Marketing Advantages • Selective reach • Segmentation capabilities • Frequency • Testing • Timing • Personalization • Costs • Measures of effectiveness Disadvantages • Image factors • Accuracy • Content support • Rising costs • Do Not Contact lists