2. • The market environment is a marketing term and
refers to factors and forces that affect a firm's ability to
build and maintain successful relationships with
customers.
• This includes:
– Micro (internal) environment
– Macro (national) environment
MARKET
ENVIRONMENT
D E F I N I T I O N :
5. 01
MICRO
ENVIRONMENTThese are the small forces within the
company that affect its ability to serve
its customers.
COMPANY
THREAT
Conflict within the workplace by the
Employees, staff, and managers that
Could affect company’s performance.
9. 03COMPETITORS
THREAT
Competitors offers similar (and sometimes
different) products to the consumer. They
may be able to take your current and
and potential customers away from your
products and company.
11. 04PRIVATE
INTERMEDIARIES
THREAT
These are the people that help the
company promote, sell, and distribute
its products to final buyers. Problems
arise when misunderstnding occurs
between the company and its resellers.
13. 05PUBLIC
THREAT
The general public can affect the company as
any change in their attitude, whether positive
or negative, can cause sales to go up or down
because the general public is often the
company’s customer base.
16. 01
MACRO
ENVIRONMENTInvolves larger societal forces that affect the
microenvironment. Factors affecting organization in Macro
environment are known as PESTEL, that is: Political,
Economical, Social, Technological, Environmental and Legal.
DEMOGRAPHIC
THREAT
Conflict within the workplace by the
Employees, staff, and managers that
Could affect company’s performance.