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DOGS TRUST REHOMING
β€’
    Rehoming Centres




    
Dogs Trust Rehoming Centre
              in West London




   Developed on the site of      Set in 16 acres of farmland    75 kennels for stray
   a disused farm                includes two Grade II listed   and abandoned dogs
                                 barns



Intake of Dogs (SOP1)
 Type of intake

 Handover
 Stray
 Transfer





Intake of dogs (SOP1)
 Handover

 Opportunity to be selective
 Right mix of dog breeds/types
 Behavioural intake assessment





Handover Questionnaire
 Owner’s details
 Description of dog; age, breed, colour, sex
 Background of dog
 Medical history; neutered, vaccinated, existing health issues
 Reaction towards– children, dogs, cats, live stock, strangers
 Behaviour when left; housetrained, barking, destructive
 Travelling
 Handling/grooming
 What dog enjoys
 Fears/phobias
 Reason for handover


Intake of dogs (SOP1)
 Stray dogs
 Directly from members of public/abandonment
 7 day dogs





Intake of dogs (SOP1)
 Transfer
 Internally
 Externally





All our dogs are….

β€’
    Vet checked
β€’
    Vaccinated
β€’
    Neutered + other medical
β€’
    Microchipped
β€’
    Wormed
β€’
    Deflead




Right frame of mind: Exercise

 Lead exercise
 Compounds
 Socialisation





Right frame of mind

 Real life room
 Training
 CEVA DAP Collars
 Home from Home





Rehoming kennels
Location of dogs in kennels
Pairing is important





Hello!

                          My name is Chewy

                          I’m a 3 yr old German Shepherd


                          I like



                                           N                          ?
                              Y                       Depends on
                                                      Experience

                          You may also like to know that:
                          Chewy is looking for an experienced owner
                          who understands the needs of his breed.
                          New owners need to have worked with or
                          trained German Shepherds before. If you
                          think you can give him a home please ask
                          about him at reception.
                          Can you give me a loving home?





Drawing attention to dogs





Oakfields
β€’
    Old Age Dogs home




    
Promotion of dogs
 Website: www.dogstrust.org.uk
 Presentation in reception
 Dog parade
 Open days
 Dog of the week in local papers
 TV
 MRU
 Walk through town (rehoming map/dog coats)






Homefinding Questionnaire
 Address
 Type/age of dog wanted
 Male/Female (females more popular and less)
 Type of home; owned, garden
 Who lives at home
 Children
 Length of time dog left
 Other animals in home; dogs, cats, etc
 Exercise




Match making: Owner to dog
 Staff
 Personality; mix of people and dog
skills
 Customer care vital
 Right approach
 Training: Rehomer training course




 
Match Making: owner to dog
 Appropriate dog for family using homefinder/dog’s details
 Family introduction
 Introduce other dogs
 Cat introduction
 Home visit
 Vet reference/registration





PRE-ADOPTION TALK


                                             January 07
WHAT IS INCLUDED?

β€’   Micro chip – permanent identification
    of dog. Details held on Petlog database
β€’   4 weeks free insurance from Petplan.
β€’   Food starter pack from Arden Grange
β€’   Collar and lead
β€’   Temporary address tag
β€’   All dogs checked by vet, wormed,
    vaccinated, de-flea’d and either
    neutered or issued with neutering
    voucher





                                              January 07
BASIC LEGAL OBLIGATIONS
                     OF KEEPER
β€’   Dogs must wear collar and tag
    when in a place to which the public
    has access (can include garden)
β€’   Dogs must be kept under control in
    public places
β€’   Muzzle if necessary – rehoming
    centre will advise
β€’   Byelaws usually prohibit fouling of
    footpaths and public spaces – pick
    up after dog






                                             January 07
ADOPTER’S EXPECTATION




 β€’ Adopting a dog requires commitment and work
   from the adopter. No dog will be perfect and all will
   need understanding and training.
 β€’ Don’t expect too much too soon – the dogs have
   sometimes had a tough start in life. Every dog will
   need time to settle into a new environment






                                                         January 07
LIVING WITH A DOG

β€’     Settling in to new home
β€’     The first night
β€’     House training
β€’     Other training
β€’     Leaving the dog alone
β€’     Natural behaviour, body language
      and games
β€’     House rules
β€’     Socialising with other humans,
      visitors and children
β€’       Socialising with other pets and
    other                               
               dogs

                                                                              January 07
LIVING WITH A DOG




β€’ Diet and exercise
β€’ Grooming, vaccinations etc
β€’ Car travel






                                              January 07
LASTLY

 β€’ Remember to give the dog a fair chance to settle in, but
   if the rehoming does not work out we always take the
   dog back – about 10% of rehomes do not work, so there
   should be no guilt attached to returning the dog.
 β€’ Within the first couple of days you will receive a phone
   call from a veterinary nurse, calling on our behalf, to ask
   if the dog is settling in alright or if there are any
   problems. She will give advice if necessary.
 β€’ Call us at an early stage if there is a problem or you feel
   you need advice – don’t be shy about it, it’s what we’re
   here for. Early advice and a bit of work can usually save
   the situation.
 β€’ ANY QUESTIONS?


                                                             January 07
ADOPTING FROM DOGS TRUST
                       All our adopters receive….

β€’
    A pre-adoption talk
β€’
    Free advice for life
β€’
    Free collar, lead and food sample
β€’
    4 weeks insurance
β€’
    Microchip



    
After care

 Post adoption visit
 Behavioural support / advice
 We guarantee to take back any dog
 Training classes





Review
THE ADOPTION PROCESS

We need to ask more questions
We need to be more confident in our decisions
We need to be more strict (no means no)
We need to write the names of the dogs on the questionnaire + if someone has been
told no we need to know this + initial the point
General communication about customers
Offer alternatives or suggest coming back another day
If they say they have a dog walker then we need a letter of proof
We need to stress that known of our dogs are house trained
We need to remember that the back up of the managers is always an option
Assertiveness training would be helpful
We need to be stricter about leaving hours
Think of dogs needs above customers needs (Lucky position but right approach to take)
More than one dog meet
Define β€˜had dog before and what is meant by β€˜experienced owner’ (breed specific, etc)
Explained what is involved in adoption process
Just say β€˜NO’


Review
 Why are our dogs being brought back
 Biting; people/dog aggression
 Not suitable homes e.g. Old woman wanting young hyperactive dog
 Change of circumstances
 Puppies being returned e.g. lack of house training, get bigger, need training

 Preventative measures
 Short term compulsory training classes e.g. with Dogs Trust
 Questionnaires need to be more specific
 Ask for i/d to confirm age, address
 Spot checks on all dogs rehomed – especially stressed dogs
 More indepth questions on handover form
 Need new owner to read up on breeds and breed traits
 Need more thorough long term assessments i.e. over 4 days
 More quality time spent when going through assessments i.e. Using screens, using ticket
 system
 Separate staff





Dogs Trust Foster Scheme
                    - Hooch

β€’
 Dogue de Bordeaux
with hip displaysia

 Bad start to life, in
kennels for 5 months

    Part Foster Scheme

    
DOGS TRUST Canine Care card
            - MICKEY
    A twelve-year-old

    Cocker Spaniel
β€’
    Owner had him since
    he was a 10 weeks old
β€’
    She suddenly
    passed away, and her
    daughter was unable
    look after him


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Dogs Trust Rehoming Guide

  • 1. DOGS TRUST REHOMING β€’ Rehoming Centres 
  • 2. Dogs Trust Rehoming Centre in West London Developed on the site of Set in 16 acres of farmland 75 kennels for stray a disused farm includes two Grade II listed and abandoned dogs barns 
  • 3. Intake of Dogs (SOP1) Type of intake Handover Stray Transfer 
  • 4. Intake of dogs (SOP1) Handover Opportunity to be selective Right mix of dog breeds/types Behavioural intake assessment 
  • 5. Handover Questionnaire Owner’s details Description of dog; age, breed, colour, sex Background of dog Medical history; neutered, vaccinated, existing health issues Reaction towards– children, dogs, cats, live stock, strangers Behaviour when left; housetrained, barking, destructive Travelling Handling/grooming What dog enjoys Fears/phobias Reason for handover 
  • 6. Intake of dogs (SOP1) Stray dogs Directly from members of public/abandonment 7 day dogs 
  • 7. Intake of dogs (SOP1) Transfer Internally Externally 
  • 8. All our dogs are…. β€’ Vet checked β€’ Vaccinated β€’ Neutered + other medical β€’ Microchipped β€’ Wormed β€’ Deflead 
  • 9. Right frame of mind: Exercise Lead exercise Compounds Socialisation 
  • 10. Right frame of mind Real life room Training CEVA DAP Collars Home from Home 
  • 11. Rehoming kennels Location of dogs in kennels Pairing is important 
  • 12. Hello! My name is Chewy I’m a 3 yr old German Shepherd I like N ? Y Depends on Experience You may also like to know that: Chewy is looking for an experienced owner who understands the needs of his breed. New owners need to have worked with or trained German Shepherds before. If you think you can give him a home please ask about him at reception. Can you give me a loving home? 
  • 13. Drawing attention to dogs 
  • 14. Oakfields β€’ Old Age Dogs home 
  • 15. Promotion of dogs Website: www.dogstrust.org.uk Presentation in reception Dog parade Open days Dog of the week in local papers TV MRU Walk through town (rehoming map/dog coats) 
  • 17. Homefinding Questionnaire Address Type/age of dog wanted Male/Female (females more popular and less) Type of home; owned, garden Who lives at home Children Length of time dog left Other animals in home; dogs, cats, etc Exercise 
  • 18. Match making: Owner to dog Staff Personality; mix of people and dog skills Customer care vital Right approach Training: Rehomer training course 
  • 19. Match Making: owner to dog Appropriate dog for family using homefinder/dog’s details Family introduction Introduce other dogs Cat introduction Home visit Vet reference/registration 
  • 21. WHAT IS INCLUDED? β€’ Micro chip – permanent identification of dog. Details held on Petlog database β€’ 4 weeks free insurance from Petplan. β€’ Food starter pack from Arden Grange β€’ Collar and lead β€’ Temporary address tag β€’ All dogs checked by vet, wormed, vaccinated, de-flea’d and either neutered or issued with neutering voucher  January 07
  • 22. BASIC LEGAL OBLIGATIONS OF KEEPER β€’ Dogs must wear collar and tag when in a place to which the public has access (can include garden) β€’ Dogs must be kept under control in public places β€’ Muzzle if necessary – rehoming centre will advise β€’ Byelaws usually prohibit fouling of footpaths and public spaces – pick up after dog  January 07
  • 23. ADOPTER’S EXPECTATION β€’ Adopting a dog requires commitment and work from the adopter. No dog will be perfect and all will need understanding and training. β€’ Don’t expect too much too soon – the dogs have sometimes had a tough start in life. Every dog will need time to settle into a new environment  January 07
  • 24. LIVING WITH A DOG β€’ Settling in to new home β€’ The first night β€’ House training β€’ Other training β€’ Leaving the dog alone β€’ Natural behaviour, body language and games β€’ House rules β€’ Socialising with other humans, visitors and children β€’ Socialising with other pets and     other                                       dogs January 07
  • 25. LIVING WITH A DOG β€’ Diet and exercise β€’ Grooming, vaccinations etc β€’ Car travel  January 07
  • 26. LASTLY β€’ Remember to give the dog a fair chance to settle in, but if the rehoming does not work out we always take the dog back – about 10% of rehomes do not work, so there should be no guilt attached to returning the dog. β€’ Within the first couple of days you will receive a phone call from a veterinary nurse, calling on our behalf, to ask if the dog is settling in alright or if there are any problems. She will give advice if necessary. β€’ Call us at an early stage if there is a problem or you feel you need advice – don’t be shy about it, it’s what we’re here for. Early advice and a bit of work can usually save the situation. β€’ ANY QUESTIONS?  January 07
  • 27. ADOPTING FROM DOGS TRUST All our adopters receive…. β€’ A pre-adoption talk β€’ Free advice for life β€’ Free collar, lead and food sample β€’ 4 weeks insurance β€’ Microchip 
  • 28. After care Post adoption visit Behavioural support / advice We guarantee to take back any dog Training classes 
  • 29. Review THE ADOPTION PROCESS We need to ask more questions We need to be more confident in our decisions We need to be more strict (no means no) We need to write the names of the dogs on the questionnaire + if someone has been told no we need to know this + initial the point General communication about customers Offer alternatives or suggest coming back another day If they say they have a dog walker then we need a letter of proof We need to stress that known of our dogs are house trained We need to remember that the back up of the managers is always an option Assertiveness training would be helpful We need to be stricter about leaving hours Think of dogs needs above customers needs (Lucky position but right approach to take) More than one dog meet Define β€˜had dog before and what is meant by β€˜experienced owner’ (breed specific, etc) Explained what is involved in adoption process Just say β€˜NO’ 
  • 30. Review Why are our dogs being brought back Biting; people/dog aggression Not suitable homes e.g. Old woman wanting young hyperactive dog Change of circumstances Puppies being returned e.g. lack of house training, get bigger, need training Preventative measures Short term compulsory training classes e.g. with Dogs Trust Questionnaires need to be more specific Ask for i/d to confirm age, address Spot checks on all dogs rehomed – especially stressed dogs More indepth questions on handover form Need new owner to read up on breeds and breed traits Need more thorough long term assessments i.e. over 4 days More quality time spent when going through assessments i.e. Using screens, using ticket system Separate staff 
  • 31. Dogs Trust Foster Scheme - Hooch β€’ Dogue de Bordeaux with hip displaysia Bad start to life, in kennels for 5 months Part Foster Scheme 
  • 32. DOGS TRUST Canine Care card - MICKEY A twelve-year-old Cocker Spaniel β€’ Owner had him since he was a 10 weeks old β€’ She suddenly passed away, and her daughter was unable look after him 

Editor's Notes

  1. DOGS TRUST CURRENTLY HAS SEVENTEEN CENTRES ACROSS THE UK AND WE ARE IN THE PROCESS OF COMPLETING OUR EIGHTEENTH CENTRE IN LOUGHBOROUGH. WE ALSO HAVE A CENTRE IN DUBLIN, SOUTHERN IRELAND.
  2. DOGS TRUST HAREFIELD OPENED TO THE PUBLIC IN MARCH 2006. THE CENTRE HAS 75 KENNELS AND CARES FOR MORE THAN 150 DOGS AT ANY TIME. WE REHOME AROUND 1000 DOGS FROM THE CENTRE EACH YEAR ALTHOUGH AROUND 10% OF DOGS REHOMED ARE RETURNED TO THE CENTRE. WE AGREE TO TAKE BACK ANY DOG REHOMED IF IT DOES NOT WORK OUT.
  3. THERE ARE THREE WAYS IN WHICH DOGS ARE BROUGHT IN TO DOGS TRUST CENTRES: HANDOVER: DIRECTLY FROM MEMBERS OF THE PUBLIC. MOST LIKELY REASONS THAT DOGS ARE HANDED TO US – CHANGE OF JOB, OWNER MOVED HOUSE/EMIGRATING, NEW BABY/OWNER PREGNANT, CHILD ALLERGIC, CAN’T AFFORD VET BILLS, DOG SHOWING UNPREDICATABLE BEHAVIOUR. STRAY: HANDED TO US BY FINDER OR SIGNED OVER FROM LOCAL COUNCIL ONCE DOG HAS COMPLETED THEIR SEVEN DAY HOLDING PERIOD (IN CASE OWNER COMES FORWARD TO CLAIM DOG). TRANSFER: FROM OTHER DOGS TRUST CENTRES (DOGS ARE GENERALLY CONSIDERED FOR TRANSFER ONCE THEY HAVE BEEN AT THE CENTRE FOR 6 MONTHS) OR FROM OTHER ORGANISATIONS.
  4. WHEN TAKING DOGS FROM THE GENERAL PUBLIC WE CAN ASK QUESTIONS ABOUT THE BEHAVIOUR OF THE DOG AND CAN DETERMINE WHETHER THE DOG WOULD BE β€˜REHOMABLE’ AND WOULD COPE IN A KENNEL ENVIRONMENT. WE HAVE TO CONSIDER THE BALANCE OF BREEDS/TYPES OF DOGS IN OUR KENNELS. TOO MANY OF ONE PARTICULAR BREED OF DOG COULD REDUCE THE LIKELIHOOD OF THAT BREED FINDING A HOME. WE CARRY OUT A BEHAVIOURAL INTAKE ASSESSMENT OF EACH DOG THAT IS HANDED TO US: Behaviour when handled Behaviour when taken to kennel Introduction to other dogs Handling around toys/food?
  5. THE HANDOVER QUESTIONNAIRE ALLOWS US TO GATHER INFORMATION ABOUT A DOG’S BEHAVIOUR IN THEIR PREVIOUS HOME AND WILL HELP US TO DECIDE ON THE TYPE OF NEW HOME THAT WOULD BE SUITABLE FOR THEM. THE HANDOVER PROCESS ALLOWS US TO IDENTIFY AND ACCEPT DOGS THAT WE KNOW WILL FIND HOMES QUICKLY AND THAT WILL BE LIKELY TO FIND APPROAPRIATE HOMES CONSIDERING THE LOCATION OF THE CENTRE i.e. WORKING BREEDS COPE BETTER IN THE COUNTRYSIDE / SMALLER DOGS CAN MANAGE WELL IN CITIES, BUILT UP AREAS. THE HANDOVER PROCESS ALSO GIVES US THE OPPORTUNITY TO BRING IN DOGS TYPES/BREEDS THAT NEW ADOPTERS HAVE ASKED FOR.
  6. STRAY DOGS MUST BE HELD FOR A MINIMUM OF 7 DAYS IN CASE THEY ARE CLAIMED BY THEIR PREVIOUS OWNER. ONLY THE DOG WARDEN/LOCAL AUTHORITY CAN CLAIM OWNERSHIP OF THE DOG ONCE THEY HAVE SERVED THIS TIME PERIOD. THESE DOGS ARE REFERED TO AS β€˜7 DAY DOGS’. A DOG THAT IS HANDED TO US AND IS NOT REGISTERED WITH THE DOG WARDEN CAN BE REHOMED AFTER 28 DAYS BUT COULD STILL BE RECLAIMED IF A PREVIOUS OWNER CAME FORWARD. (PLEASE REFER TO SOP1).
  7. WE HAVE FOUR MERCEDES SPRINTERS WITH 22 HOLDING KENNELS THAT CAN TRANSFER DOGS FROM OTHER DOGS TRUST CENTRES AND FROM OTHER ANIMAL CHARITIES. IF A DOG IS NOT ABLE TO FIND A HOME AFTER A PERIOD IN ONE REHOMING CENTRE IT IS WORTH MOVING THEM TO ANOTHER CENTRE TO FIND A HOME.
  8. ALL DOGS ARE HELD IN THE ADMISSIONS / ISOLATION AREA FOR A MINIMUM OF SEVEN DAYS BEFORE THEY ARE MADE AVAILABLE TO BE REHOMED. ALL DOGS ARE GIVEN A HEALTH ASSESSMENT. WE ALSO CARRY OUT FULL BEHAVIOURAL ASSESSMENTS OF THE DOGS TO DETERMINE THE TYPE OF HOME THAT WOULD BE SUITABLE FOR THEM.
  9. IT IS VERY IMPORTANT THAT OUR DOGS HAVE A GOOD QUALITY OF LIFE WHILST THEY ARE WITH US. ALL DOGS ARE EXERCISED ON AND OFF LEAD EACH DAY AND SOCIALISED WITH OTHER DOGS WHEN EVER POSSIBLE. WE ENCOURAGE STAFF TO INTRODUCE THEMSELVES TO NEW DOGS THAT THEY MAY NOT GET OPPORTUNITY TO WORK WITH AND SOME STAFF WILL WORK IN KENNELS WITHOUT UNIFORM.
  10. THE REAL LIFE ROOM GIVES US AN EXCELLENT OPPORTUNITY TO OBSERVE EACH DOGS BEHAVIOUR IN A HOME ENVIRONMENT. WE TRY TO GIVE BASIC TRAINING TO OUR DOGS WHEN TIME ALLOWS. A WELL BEHAVED DOG IS MORE LIKELY TO FIND A HOME EASILY. CEVA DAP COLLARS HAVE BEEN PROVEN TO HELP SOME OF THE DOGS ADJUST TO THE KENNEL ENVIRONEMENT. WE WILL ALSO REHOME DOGS WITH THESE COLLARS WHEN NECESSARY. DAP DIFFUSERS ARE NOT SO EFFECTIVE IN A KENNEL ENVIRONMENT. THE HOME FROM HOME SCHEME OFFERS DOGS THE OPPORTUNITY TO BE FOSTERED AWAY FROM THE KENNEL ENVIRONMENT WHILST WE LOOK TO FIND THEM A NEW HOME. THE FOSTERERS ARE GIVEN FINANCIAL SUPPORT
  11. A DOGS LOCATION IN THE PUBLIC VIEWING AREA CAN HELP THEM TO FIND A HOME. MOST PEOPLE WILL SHOW LESS INTEREST IN THE FIRST TWELVE KENNELS BECAUSE THEY ARE EAGER TO SEE WHAT OTHER DOGS ARE AVAILABLE. THEY WILL USUALLY SHOW MORE INTEREST IN THE FINAL KENNEL THAT THEY VISIT. BY LOCATING THE MORE β€˜DIFFICULT’ DOGS IN THE RIGHT KENNELS WE HAVE DISCOVERED THAT THEIR CHANCES OF BEING REHOMED ARE GREATLY INCREASED. PAIRING DOGS CAN HELP THEM TO FIND A HOME. SIMPLE TECHNIQUES LIKE PAIRING A LARGE DOG WITH A SMALL DOG OR AN ADULT DOG WITH A PUPPY GIVES A POSITIVE IMPRESSION OF THE β€˜HARDER TO REHOME’ DOG.
  12. KENNEL FRONTS ARE PLACED ON EACH KENNEL TO GIVE A BASIC DESCRIPTION OF THE DOG. PEOPLE VIEWING THE DOGS CAN EASILY IDENTIFY WHETHER EACH DOG MIGHT BE SUITABLE FOR THEIR LIFESTYLE AND HELPS TO REDUCE THEIR LIST OF POSSIBLE DOGS TO REHOME.
  13. A DECORATED KENNEL CAN HELP TO DRAW ATTENTION TO A DOG THAT IS FINDING IT DIFFICULT TO BE REHOMED. THEMED KENNELS CAN WORK VERY WELL BUT YOU SHOULD LIMIT THE NUMBER OF KENNELS THAT ARE DECORATED FOR MAXIMUM IMPACT.
  14. OAKFIELDS IS BASED AT OUR SHREWSBURY CENTRE, SHROPSHIRE AND WAS ORIGINALLY CREATED TO GIVE OLDER RESCUE DOGS A COMFORTABLE PLACE TO LIVE. IT HAS NOW BECOME A VERY SUCCESSFUL FACILITY FOR REHOMING OLDER DOGS.
  15. YOU CAN USE A COMPUTER IN YOUR RECEPTION AREA TO PLAY FOOTAGE OF THE DOGS PLAYING, EXERCISING , USING AGILITY EQUIPMENT. DOGS ARE MORE EXPRESSIVE IN THESE SITUATIONS AND IT SHOWS POTENTIAL NEW OWNERS HOW ACTIVE OUR DOGS CAN BE. BY SHOWING A DOG OUT OF THE KENNEL ENVIRONMENT IT CAN HELP TO FIND THEM A HOME. OPEN DAYS ARE AN EXCELLENT SOURCE OF REVENUE AND PUBLICITY BUT CAN BE VERY TIME CONSUMING. IF THE MEDIA IS USED CORRECTLY IT CAN BE A GREAT SOURCE OF FREE ADVERTISING. OUR MRU’s (MOBILE REHOMING UNITS) ALLOW US TO TAKE DOGS TO POPULAR LOCATIONS; TOWN CENTRES, RETAIL PARKS, SUPERMARKETS.
  16. THIS MAP ALLOWS US TO SEE THE AREAS THAT WE ARE REHOMING DOGS TO. THE MAJORITY OF OUR DOGS ARE REHOMED WITHIN A 10 MILE RADIUS OF THE CENTRE. THIS MAP IS USEFUL TO IDENTIFY AREAS THAT WE ARE NOT REHOMING TO. WE CAN THEN TARGET THESE AREAS USING ADVERTISING, MRU’S, PROMOTIONAL EVENTS SUCH AS DOG PARADES, COLLECTIONS, ETC.
  17. THE HOMEFINDING QUESTIONNAIRE ALLOWS US TO IDENTIFY THE TYPE OF HOME THAT THE MEMBER OF PUBLIC CAN PROVIDE FOR A RESCUE DOG.
  18. IT IS IMPORTANT TO IDENTIFY AT INTERVIEW A WELL BALANCED PERSON WHO HAS CUSTOMER CARE SKILLS AS WELL AS DOG EXPERIENCE. OUR STAFF ARE GIVEN REHOMER TRAINING TO HELP THEM TO MATCH THE RIGHT DOG TO THE RIGHT HOME. IT IS IMPORTANT THAT STAFF HAVE AN UNDERSTANDING OF BREED TYPES AND DOG BEHAVIOUR.
  19. IN ORDER TO CONFIRM THAT THE NEW HOME IS SUITABLE WE ASK ALL FAMILY MEMBERS TO MEET THE DOG AND EXISTING FAMILY DOGS MUST VISIT ON AT LEAST TWO OCCASIONS. CAT INTRODUCTIONS MAY BE CARRIED OUT TO HELP US DETERMINE WHETHER THE DOG WOULD BE ABLE TO LIVE WITH CATS. HOME VISITS TAKE PLACE BEFORE THE DOG GOES HOME. IN SOME EXCEPTIONS WE WILL ACCEPT A VETERINARY REFERENCE INSTEAD. IT USUALLY TAKES ONE WEEK TO COMPLETE THE ADOPTION PROCESS. THE AVERAGE LENGTH OF TIME THAT A DOG WILL STAY IN A DOGS TRUST REHOMING CENTRE IS 35 DAYS.
  20. ALL NEW ADOPTERS MUST ATTEND A PRE ADOPTION TALK BEFORE THEY TAKE A DOG HOME.
  21. MICRO CHIP – EXPLAIN 24 HOUR DATABASE OPERATED BY PETLOG PETPLAN INSURANCE – MUST COVER FSA REQUIREMENTS. ENCOURAGE TO TAKE PERMANENT INSURANCE AT END OF 4 WEEKS. PETPLAN A GOOD PRODUCT, BUT THERE IS STRONG COMPETITION. KEEPSAFE TAG – EXPLAIN IT HAS A UNIQUE REGISTRATION NUMBER FOR THE DOG AND PROVIDES A FREEPHONE NUMBER TO A 24/7 DATABASE THAT KEEPS A RECORD OF ALL ADOPTER’S CONTACT NUMBERS AND WILL KEEP RINGING THEM ALL UNTIL CONTACT IS MADE. MEMBERSHIP IS FOR ONE YEAR. KEEPSAFE WILL CALL THEM TO INVITE THEM TO UPGRADE TO MEMBERSHIP FOR THE LIFETIME OF THE DOG. DETAILS OF THE KEEPSAFE SERVICE ARE CONTAINED IN THE PLASTIC ENVELOPE THAT THEY RECEIVE. FOOD PACK – THIS IS TO TIDE THEM OVER FOR A COUPLE OF DAYS. IT IS PROVIDED BY ARDEN GRANGE AND IS THE FOOD THE DOG HAS BEEN EATING IN THE CENTRE. ARDEN GRANGE CAN EASILY BE BOUGHT FOR HOME DELIVERY – A FORM IS INCLUDED. THIS IS A FAST AND EFFICIENT SERVICE. COLLAR AND LEAD – PROVIDED FREE TEMPORARY ADDRESS TAG – TO TIDE THEM OVER UNTIL THEY CAN GET A PERMANENT ONE
  22. N.B: THESE ARE ONLY THE BASIC REQUIREMENTS. N.B. ALSO: IF THE DOG IS IN A GARDEN TO WHICH THE POSTMAN, MILKMAN OR OTHER MEMBERS OF THE PUBLIC HAVE ACCESS, A COLLAR AND TAG ARE REQUIRED TO BE WORN.
  23. YOU DO NEED TO STRESS THAT COMMITMENT AND EFFORT IS REQUIRED ON THE PART OF THE ADOPTER. HOWEVER, ALSO EXPLAIN THAT ALL DOGS ARE DIFFERENT AND THAT SOME WILL SETTLE FASTER THAN OTHERS
  24. KEEP THESE TOPICS BRIEF AND TO THE POINT. STRESS THAT HOUSE TRAINING NEEDS PATIENCE AND TOLERANCE OF MISTAKES. NO POINT IN PUNISHING THE DOG STRESS THAT ALL TRAINING MUST BE REWARD BASED. IT TAKES TIME, PATIENCE AND COMMITMENT FROM THE ADOPTERS. ENCOURAGE THEM TO ATTEND CLASSES, PARTICULARLY OURS WHERE WE RUN THEM. HOW TO LEAVE DOG ALONE IN HOUSE GIVE ADVICE ON RECOGNISING WHAT THE DOG IS β€œSAYING” WITH HIS BODY. ADVISE ALSO ON GAMES THAT MAY BE SUITABLE OR UNSUITABLE FOR VARIOUS TYPES – WHO SHOULD INITIATE AND END THE GAME AND WHO SHOULD WIN HOUSE RULES. MAKE HOUSE RULES AND STICK TO THEM. DOGS ON FURNITURE AND BEDS – THE DIFFICULTIES THIS CAN CAUSE SOCIALISING – GIVE SIMPLE ADVICE ON DEALING WITH OTHER HUMANS, VISITORS TO HOUSE AND CHILDREN SOCIALISING WITH OTHER ANIMALS AND DOGS – SIMPLE ADVICE AGAIN. ANOTHER OPPORTUNITY TO MENTION TRAINING CLASSES. REMEMBER THAT THERE MAY BE PEOPLE IN THE AUDIENCE WHO WILL BENEFIT FROM AN INDIVIDUAL CHAT ABOUT THE PARTICULAR DOG THEY ARE ADOPTING. YOU SHOULD TAKE THEM TO ONE SIDE AFTERWARDS OR BEFOREHAND.
  25. KEEP THESE TOPICS ALSO BRIEF AND TO THE POINT. FEED THE DOG THE CORRECT AMOUNT OF GOOD QUALITY FOOD. KEEP AN EYE ON WEIGHT AND ADJUST FOOD ACCORDINGLY. DO NOT CHOP AND CHANGE BETWEEN DIFFERENT FOODS – IT ENCOURAGES FUSSY EATING. ALLOWING THE DOG TO BECOME OVERWEIGHT PUTS EXTRA STRESS ON BODY AND IS UNHEALTHY. CONTROL THROUGH DIET AND EXERCISE DOGS NEED EXERCISE WHATEVER THE WEATHER! IT IS IMPORTANT IN KEEPING THEM AND THE ADOPTER FIT AND GIVES THEM MENTAL AS WELL AS PHYSICAL STIMULATION. SOME TYPES OF DOGS NATURALLY MORE ENERGETIC THAN OTHERS AND HAVE GREATER EXERCISE REQUIREMENTS CAR TRAVEL – TOUCH BRIEFLY ON HOW TO GET THE DOG USED TO TRAVELLING. RESTRAINT WHEN IN CAR ETC.
  26. . THE FIRST OF THESE POINTS NEED STRESSING – THEY DO NEED TO GIVE THE DOG A FAIR CHANCE. THE SECOND POINT, VETFONE, JUST NEEDS EXPLAINING TO SAY THAT THE VET NURSE WILL ADVISE ON SIMPLE ISSUES, BUT WILL ASK US TO CONTACT THE ADOPTER TO HELP THEM WITH MORE SERIOUS ISSUES THE THIRD POINT AGAIN NEEDS STRESSING AND OFFERS A CHANCE TO PLUG THE VALUE OF DOG TRAINING CLASSES.
  27. WE WILL CONTINUE TO OFFER AS MUCH SUPPORT AS POSSIBLE ONCE THE DOG HAS BEEN REHOMED. THIS INCLUDES BEHAVIOURAL SUPPORT AND ADVICE FOR THE LIFE TIME OF THE DOG.
  28. TRAINING CLASSES ARE OFFERED TO ALL NEW OWNERS. WE PROVIDE A 6 WEEK COURSE THAT TEACHES BASIC TRAINING TECHNIQUES AND GOOD BEHAVIOUR USING REWARD BASED THEORY.
  29. IT IS IMPROTANT TO REVIEW THE REHOMING PROCEDURE. HERE ARE SOME EXAMPLES OF FEED BACK FROM PREVIOUS STAFF MEETINGS HELD AT DOGS TRUST HAREFIELD.
  30. THE FOSTER SCHEME PROVIDES A GREATER OPORTUNITY FOR OLDER DOGS OR THOSE WITH HEALTH PROBLEMS TO FIND A HOME. PART FOSTER : DOGS TRUST WILL PAY THE COSTS OF ANY VETERINARY TREATMENT RELATED TO A SPECIFIC MEDICAL CONDITION i.e. EPILEPSY, ARTHRITIS, SKIN CONDITION. FULL FOSTER: DOGS TRUST WILL PAY FOR ANY NON ROUTINE VETERINARY TREATMENT. WE WOULD PREFER TO PAY THE VETERINARY COSTS FOR A DOG THAT IS HAPPILY SETTLED IN A HOME RATHER THAN THE DOG CONTINUING TO LIVE IN A KENNEL BECAUSE NO ONE IS WILLING TO TAKE THEM ON.
  31. THE CANINE CARE CARD GIVES OWNERS THE PEACE OF MIND THAT THEIR DOG WILL BE CARED FOR SHOULD THEY DIE.