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Performance Evaluation Summary
Overall Rating: 80 Meets ExpectationsOverall Competency Rating:
Employee Name: ID: Job Description:
Date of Review:
Facility Name:
Review Cycle:
Evaluator Name: Acuna, Richard
01/01/2014 - 03/31/2014
Saguaro Correctional Center
02/02/2014
Correctional Officer17693350Popp, Diane L
Competencies:
Problem Solving & Decision Making 1 & 80.0 BLUE Meets Expectations
Accountability 1 & 2 82.0 BLUE Meets Expectations
Managing Conflict 1 & 2 79.0 BLUE Meets Expectations
Safety & Security 1 & 2 86.0 GREEN Exceed Expectations
Job Knowledge 1 & 2 81.0 BLUE Meets Expectations
Technical Expertise (Non-Tech) 1 & 2 74.0 BLUE Meets Expectations
Self Awareness 1 & 2 78.0 BLUE Meets Expectations
Communications 1 & 2 77.0 BLUE Meets Expectations
Teamwork & Collaboration 1 & 2 79.0 BLUE Meets Expectations
Professional Goals
Competency Goals
Employee Comments
Evaluator Comments
Officer Popp has shown that she can work anywhere that she is placed and gets the job done
Signature does not indicate agreement or disagreement with the information contained in this evaluation.
4
Proprietary Information - Not For Distribution - Copyrighted
Page 1 of
Property of Corrections Corporation of America
Performance Evaluation Summary
Evaluator Signature:
Employee Signature:
Primary Approver Signature:
Richard Acuna 02/02/2014
Diane Popp 02/02/2014
Nicholas Pastella 02/04/2014
Agree to Sign Decline to SignX
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Manages conflict of differing opinions and sees opportunities to make sound decisions
- Demonstrates effective decision making and uses information to reason through root causes of problems
to solve challenges
- Drives the decision making and problem solving process
- Is able to focus attention on what is important and what is critical
- Explains solutions to those involved/affected and follows-up to ensure proper implementation
Problem Solving & Decision Making 1 & 80.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Consistently takes responsibility for failures and mistakes without blaming others or the circumstances
- Earns and maintains the trust of others by acting with integrity while holding self and/or others
accountable
- Upholds the organization's standards of quality and ethics in everyday work and interactions with others
- Completes assignments and tasks within the mandated deadline in accordance to departmental and
organizational policy and procedure
Accountability 1 & 2 82.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Presents professional, calm, non-defensive, and respectful reactions to conflict situations
- Demonstrates active listening and conflict de-escalation communication techniques
- Manages disagreements with others in ways that preserve ongoing working relationships and the
company's interests
- Responds in a way that defuses conflict, builds trust, and gets to the root of the problem
- Seeks collaboration or "win-win" outcomes
Managing Conflict 1 & 2 79.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated regularly and without any request of their supervisor or that of upper
management. They are clearly aware and intentional behaviors. The individual actively and consistently
expresses an understanding around why this aspect/factor/behavior is important and what the impact of
demonstrating or failing to demonstrate these behaviors can provide to the organization. Behavior
consistently reflects a clear and solid knowledge around this factor.
- Participates as an instructor or role model in the use of security equipment
- Maintains highly effective and efficient monitoring and controls by ensuring that the safety of the inmates
Safety & Security 1 & 2 86.0 GREEN
Behavior:
Description:
Exceed Expectations
Competency Detail
4
Proprietary Information - Not For Distribution - Copyrighted
Page 2 of
Property of Corrections Corporation of America
Performance Evaluation Summary
and staff are maintained - consistently demonstrating incident prevention
- Assures order and that rules are obeyed for all activities, at all times
- Exercises intuitive judgment and appropriately acts in all safety and security situations/events
- Is a role model for creating oral and written reports about inmate conduct or inmate issues
- Has demonstrated safety in her work and is always security minded when doing her job, can consistently maintain
her composure when confronted with a conflict
Evaluator Comments:
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Consistently complies with the established operational procedures and processes
- Demonstrates a clear understanding of the concepts needed to perform job responsibilities
- Completes duties as assigned and ensures quality of work while also meeting mandated deadlines
- Maintains and controls record keeping systems
- Assures discreet handling of all sensitive business issues
- Keeps abreast of trends and best practices related to his/her job function and applies information when
performing work tasks
Job Knowledge 1 & 2 81.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Demonstrates proficiency with required job related software applications or systems
- Takes active steps to build his/her expertise
- Uses expertise to recommend improvements in processes, procedures, systems and operations
Technical Expertise (Non-Tech) 1 & 2 74.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Demonstrates the ability to evaluate the strengths and opportunities of one's own personality
- Understands and reacts professionally to others' feelings, needs and concerns in different situations
- Maintains healthy boundaries for oneself and in relationships with others
- Objectively processes and makes appropriate changes based on feedback from others related to
personality and behavior
Self Awareness 1 & 2 78.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Communicates effectively both verbally and in writing, with few or occasional errors in punctuation,
grammar or spelling
- Listens carefully and understands various viewpoints
- Presents and shares information and ideas clearly and concisely, and understands major points in
presented information
- Demonstrates the ability to articulate diverse concepts, thoughts and ideas for different audiences
Communications 1 & 2 77.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
4
Proprietary Information - Not For Distribution - Copyrighted
Page 3 of
Property of Corrections Corporation of America
Performance Evaluation Summary
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Acknowledges and reinforces peers contributions to team efforts
- Openly shares information and opportunities with team members to meet objectives or achieve the
organizational goals
- Builds cooperation, collaboration and cohesion on the team both internally and externally
- Supports leadership skills in others
- Shares responsibility for team shortcomings and gives accolades when the team is successful
- Contributes to organizational culture through striving for positive interactions and problem-solving
approaches
Teamwork & Collaboration 1 & 2 79.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
4
Proprietary Information - Not For Distribution - Copyrighted
Page 4 of
Property of Corrections Corporation of America
Performance Evaluation Summary

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Eval2014

  • 1. Performance Evaluation Summary Overall Rating: 80 Meets ExpectationsOverall Competency Rating: Employee Name: ID: Job Description: Date of Review: Facility Name: Review Cycle: Evaluator Name: Acuna, Richard 01/01/2014 - 03/31/2014 Saguaro Correctional Center 02/02/2014 Correctional Officer17693350Popp, Diane L Competencies: Problem Solving & Decision Making 1 & 80.0 BLUE Meets Expectations Accountability 1 & 2 82.0 BLUE Meets Expectations Managing Conflict 1 & 2 79.0 BLUE Meets Expectations Safety & Security 1 & 2 86.0 GREEN Exceed Expectations Job Knowledge 1 & 2 81.0 BLUE Meets Expectations Technical Expertise (Non-Tech) 1 & 2 74.0 BLUE Meets Expectations Self Awareness 1 & 2 78.0 BLUE Meets Expectations Communications 1 & 2 77.0 BLUE Meets Expectations Teamwork & Collaboration 1 & 2 79.0 BLUE Meets Expectations Professional Goals Competency Goals Employee Comments Evaluator Comments Officer Popp has shown that she can work anywhere that she is placed and gets the job done Signature does not indicate agreement or disagreement with the information contained in this evaluation. 4 Proprietary Information - Not For Distribution - Copyrighted Page 1 of Property of Corrections Corporation of America Performance Evaluation Summary
  • 2. Evaluator Signature: Employee Signature: Primary Approver Signature: Richard Acuna 02/02/2014 Diane Popp 02/02/2014 Nicholas Pastella 02/04/2014 Agree to Sign Decline to SignX Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Manages conflict of differing opinions and sees opportunities to make sound decisions - Demonstrates effective decision making and uses information to reason through root causes of problems to solve challenges - Drives the decision making and problem solving process - Is able to focus attention on what is important and what is critical - Explains solutions to those involved/affected and follows-up to ensure proper implementation Problem Solving & Decision Making 1 & 80.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Consistently takes responsibility for failures and mistakes without blaming others or the circumstances - Earns and maintains the trust of others by acting with integrity while holding self and/or others accountable - Upholds the organization's standards of quality and ethics in everyday work and interactions with others - Completes assignments and tasks within the mandated deadline in accordance to departmental and organizational policy and procedure Accountability 1 & 2 82.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Presents professional, calm, non-defensive, and respectful reactions to conflict situations - Demonstrates active listening and conflict de-escalation communication techniques - Manages disagreements with others in ways that preserve ongoing working relationships and the company's interests - Responds in a way that defuses conflict, builds trust, and gets to the root of the problem - Seeks collaboration or "win-win" outcomes Managing Conflict 1 & 2 79.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations Behaviors are demonstrated regularly and without any request of their supervisor or that of upper management. They are clearly aware and intentional behaviors. The individual actively and consistently expresses an understanding around why this aspect/factor/behavior is important and what the impact of demonstrating or failing to demonstrate these behaviors can provide to the organization. Behavior consistently reflects a clear and solid knowledge around this factor. - Participates as an instructor or role model in the use of security equipment - Maintains highly effective and efficient monitoring and controls by ensuring that the safety of the inmates Safety & Security 1 & 2 86.0 GREEN Behavior: Description: Exceed Expectations Competency Detail 4 Proprietary Information - Not For Distribution - Copyrighted Page 2 of Property of Corrections Corporation of America Performance Evaluation Summary
  • 3. and staff are maintained - consistently demonstrating incident prevention - Assures order and that rules are obeyed for all activities, at all times - Exercises intuitive judgment and appropriately acts in all safety and security situations/events - Is a role model for creating oral and written reports about inmate conduct or inmate issues - Has demonstrated safety in her work and is always security minded when doing her job, can consistently maintain her composure when confronted with a conflict Evaluator Comments: Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Consistently complies with the established operational procedures and processes - Demonstrates a clear understanding of the concepts needed to perform job responsibilities - Completes duties as assigned and ensures quality of work while also meeting mandated deadlines - Maintains and controls record keeping systems - Assures discreet handling of all sensitive business issues - Keeps abreast of trends and best practices related to his/her job function and applies information when performing work tasks Job Knowledge 1 & 2 81.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Demonstrates proficiency with required job related software applications or systems - Takes active steps to build his/her expertise - Uses expertise to recommend improvements in processes, procedures, systems and operations Technical Expertise (Non-Tech) 1 & 2 74.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Demonstrates the ability to evaluate the strengths and opportunities of one's own personality - Understands and reacts professionally to others' feelings, needs and concerns in different situations - Maintains healthy boundaries for oneself and in relationships with others - Objectively processes and makes appropriate changes based on feedback from others related to personality and behavior Self Awareness 1 & 2 78.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Communicates effectively both verbally and in writing, with few or occasional errors in punctuation, grammar or spelling - Listens carefully and understands various viewpoints - Presents and shares information and ideas clearly and concisely, and understands major points in presented information - Demonstrates the ability to articulate diverse concepts, thoughts and ideas for different audiences Communications 1 & 2 77.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations 4 Proprietary Information - Not For Distribution - Copyrighted Page 3 of Property of Corrections Corporation of America Performance Evaluation Summary
  • 4. Behaviors are demonstrated without the direct request of their supervisor or that of upper management but are not necessarily inherent. The individual expresses a basic understanding around why this aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the organization. The person meets basic expectations for this behavior. - Acknowledges and reinforces peers contributions to team efforts - Openly shares information and opportunities with team members to meet objectives or achieve the organizational goals - Builds cooperation, collaboration and cohesion on the team both internally and externally - Supports leadership skills in others - Shares responsibility for team shortcomings and gives accolades when the team is successful - Contributes to organizational culture through striving for positive interactions and problem-solving approaches Teamwork & Collaboration 1 & 2 79.0 BLUE Evaluator Comments: Behavior: Description: Meets Expectations 4 Proprietary Information - Not For Distribution - Copyrighted Page 4 of Property of Corrections Corporation of America Performance Evaluation Summary