1. Performance Evaluation Summary
Overall Rating: 78 Meets ExpectationsOverall Competency Rating:
Employee Name: ID: Job Description:
Date of Review:
Facility Name:
Review Cycle:
Evaluator Name: Acuna, Richard
01/01/2013 - 03/31/2013
Saguaro Correctional Center
03/02/2013
Correctional Officer17693350Popp, Diane L
Competencies:
Problem Solving & Decision Making 1 & 80.0 BLUE Meets Expectations
Accountability 1 & 2 77.0 BLUE Meets Expectations
Managing Conflict 1 & 2 80.0 BLUE Meets Expectations
Safety & Security 1 & 2 80.0 BLUE Meets Expectations
Job Knowledge 1 & 2 79.0 BLUE Meets Expectations
Technical Expertise (Non-Tech) 1 & 2 76.0 BLUE Meets Expectations
Self Awareness 1 & 2 77.0 BLUE Meets Expectations
Communications 1 & 2 78.0 BLUE Meets Expectations
Teamwork & Collaboration 1 & 2 77.0 BLUE Meets Expectations
Professional Goals
Competency Goals
Employee Comments
okay......
Evaluator Comments
Officer Popp is good officer and helps out whenever needed to get the job done
Signature does not indicate agreement or disagreement with the information contained in this evaluation.
4
Proprietary Information - Not For Distribution - Copyrighted
Page 1 of
Property of Corrections Corporation of America
Performance Evaluation Summary
2. Evaluator Signature:
Employee Signature:
Primary Approver Signature:
Richard Acuna 03/05/2013
Diane Popp 03/05/2013
Nicholas Pastella 03/05/2013
Agree to Sign Decline to SignX
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Manages conflict of differing opinions and sees opportunities to make sound decisions
- Demonstrates effective decision making and uses information to reason through root causes of problems
to solve challenges
- Drives the decision making and problem solving process
- Is able to focus attention on what is important and what is critical
- Explains solutions to those involved/affected and follows-up to ensure proper implementation
- works Hotel unit and is a good officer to make decisions and solves problems with little help
Problem Solving & Decision Making 1 & 80.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Consistently takes responsibility for failures and mistakes without blaming others or the circumstances
- Earns and maintains the trust of others by acting with integrity while holding self and/or others
accountable
- Upholds the organization's standards of quality and ethics in everyday work and interactions with others
- Completes assignments and tasks within the mandated deadline in accordance to departmental and
organizational policy and procedure
- is accountable for her actions and completes tasks given to her in a timely manner
Accountability 1 & 2 77.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Presents professional, calm, non-defensive, and respectful reactions to conflict situations
- Demonstrates active listening and conflict de-escalation communication techniques
- Manages disagreements with others in ways that preserve ongoing working relationships and the
company's interests
- Responds in a way that defuses conflict, builds trust, and gets to the root of the problem
- Seeks collaboration or "win-win" outcomes
- Manages conflict well and is professional at all times when confronted with situations when they arise
Managing Conflict 1 & 2 80.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Competency Detail
4
Proprietary Information - Not For Distribution - Copyrighted
Page 2 of
Property of Corrections Corporation of America
Performance Evaluation Summary
3. Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Ensures that standards and policies are consistently met and adhered to by self, staff and inmates
- Uses appropriate security equipment based on the security need or violation
- Applies the correct safety and security policy and regulations when any inmate movement, change,
incident or emergency occurs
- Exercises good judgment and the ability to think and act quickly while observing all safety and security
measures
- Accurately and consistently reports, orally and in writing, inmate conduct or inmate issues
- is safety and security minded, is always checking doors for being locked
Safety & Security 1 & 2 80.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Consistently complies with the established operational procedures and processes
- Demonstrates a clear understanding of the concepts needed to perform job responsibilities
- Completes duties as assigned and ensures quality of work while also meeting mandated deadlines
- Maintains and controls record keeping systems
- Assures discreet handling of all sensitive business issues
- Keeps abreast of trends and best practices related to his/her job function and applies information when
performing work tasks
- has a good grasp on her job knowledge and lets supervisors know when she needs help
Job Knowledge 1 & 2 79.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Demonstrates proficiency with required job related software applications or systems
- Takes active steps to build his/her expertise
- Uses expertise to recommend improvements in processes, procedures, systems and operations
- has a good knowledge of technical expertise has worked Central Control
Technical Expertise (Non-Tech) 1 & 2 76.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Demonstrates the ability to evaluate the strengths and opportunities of one's own personality
- Understands and reacts professionally to others' feelings, needs and concerns in different situations
- Maintains healthy boundaries for oneself and in relationships with others
- Objectively processes and makes appropriate changes based on feedback from others related to
personality and behavior
- is aware of surroundings and is always professional when dealing with others to provide a positive outcome for
situations that arise
Self Awareness 1 & 2 77.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
4
Proprietary Information - Not For Distribution - Copyrighted
Page 3 of
Property of Corrections Corporation of America
Performance Evaluation Summary
4. Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Communicates effectively both verbally and in writing, with few or occasional errors in punctuation,
grammar or spelling
- Listens carefully and understands various viewpoints
- Presents and shares information and ideas clearly and concisely, and understands major points in
presented information
- Demonstrates the ability to articulate diverse concepts, thoughts and ideas for different audiences
- communicates with others well and let them know what she needs to get the job done
Communications 1 & 2 78.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
Behaviors are demonstrated without the direct request of their supervisor or that of upper management but
are not necessarily inherent. The individual expresses a basic understanding around why this
aspect/factor/behavior is important or what the impact of demonstrating these behaviors provides to the
organization. The person meets basic expectations for this behavior.
- Acknowledges and reinforces peers contributions to team efforts
- Openly shares information and opportunities with team members to meet objectives or achieve the
organizational goals
- Builds cooperation, collaboration and cohesion on the team both internally and externally
- Supports leadership skills in others
- Shares responsibility for team shortcomings and gives accolades when the team is successful
- Contributes to organizational culture through striving for positive interactions and problem-solving
approaches
- works well with others and is very quick to help out when needed
Teamwork & Collaboration 1 & 2 77.0 BLUE
Evaluator Comments:
Behavior:
Description:
Meets Expectations
4
Proprietary Information - Not For Distribution - Copyrighted
Page 4 of
Property of Corrections Corporation of America
Performance Evaluation Summary
