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1. Design Thinking, Tim Brown
• “Coasting” came up and aim to make riding a more simple, straight
forward and fun activity.
Design, Business and Innovation Yiduo Qian

2. Design Thinking, Tim Brown
• The team develops the more “in-stored retailing strategies” and take
more care of consumers
Design, Business and Innovation Yiduo Qian

3. Design Thinking, Tim Brown
• Besides the strategies in stores, there are more things out of stores
that the team did for consumers.
Design, Business and Innovation Yiduo Qian

4. Design Thinking, Critical Question 1
• Is “Coasting” really a good way to drive a bike?
• Chris Chambers DSA ADI Owner / Proprietor | Chris Chambers School of Motoring
Design, Business and Innovation Yiduo Qian

5. Design Thinking, Critical Question 2
• Why you should apply design thinking to your life?
• Co.design website
Design, Business and Innovation Yiduo Qian

6. Going Deeper, Seeing Further Jane Fulton Suri
• Ethnography becomes a more important term for people to get deeper insights
Design, Business & Innovation Yiduo Qian(Diana)

7. Going Deeper, Seeing Further Jane Fulton Suri
• 10 Ways that going deeper and have more valuable insights
• Linear connection between observation and impact eg: ATM&mirror
• Zooming out to have a larger and complete view of context
• Standing on others’ angles and overlapping people’s views
Design, Business & Innovation Yiduo Qian(Diana)

8. Going Deeper, Seeing Further Jane Fulton Suri
• Considering extreme people and similar cases
• Understanding the culture force that might influence individuals
• Mixing multiple sources to have a nuanced understanding
Design, Business & Innovation Yiduo Qian(Diana)

9. Going Deeper, Seeing Further Jane Fulton Suri
• Make the process available to peer
• Open up the process to the public
• Take a look on our own
• Widen the business range or “target”
Design, Business & Innovation Yiduo Qian(Diana)

10. Going Deeper, Seeing Further Jane Fulton Suri
• These efforts should go deeper and further and become important in business
field
Design, Business & Innovation Yiduo Qian(Diana)

11. Ethnographic Research Observations, Brooklyn Bridge Park
Design, Business and Innovation Yiduo Qian (Diana)
Like pose and mystique
but shy while posing

12. Design, Business and Innovation Yiduo Qian (Diana)
Ethnographic Research Observations, Brooklyn Bridge Park
Tall enough to catch the basketry without
much leap and want to dunk like a
basketball player

13. Design, Business and Innovation Yiduo Qian (Diana)
Ethnographic Research Observations, Brooklyn Bridge Park
Playtime when we done shooting photos

14. Design, Business and Innovation Yiduo Qian (Diana)
Ethnographic Research Observations, Brooklyn Bridge Park
Trying to have a typical JUMP shooting
and compare the height they jump after
shooting photos

15. Design, Business and Innovation Yiduo Qian (Diana)
Ethnographic Research Observations, Brooklyn Bridge Park
Find out they all wear
black shirt, want to pose
like prelude of a fight

16. Ethnographic Research Observations, Brooklyn Bridge Park
• The picture is lack of authenticity
• The light of the picture needs to be improved
• The photo do not need to added filters
Design, Business and Innovation Yiduo Qian (Diana)

17. • Strict to the place we shoot photos
• Boys prefer dark shirts
• like treason style photos
• In some points, boys like posing and taking phots more than girls
• Beautiful views can inspire people taking photos and pose differently
Design, Business and Innovation Yiduo Qian (Diana)
Ethnographic Research Findings
LikeLike

18. Interviewing Humans
•Prepare for the interview
- brief description and goal
-have a expect response
-Small talk
-questions
Design, Business and innovation Yiduo Qian (Diana)
Breif
Have
Questions
Breif
Have
Questions

19. Interviewing Humans
• Structure of the interview
– introduction (warm up)
– Body (doing deeper ; open-ended Q)
– Conclusion
Design, Business and innovation Yiduo Qian (Diana)
IntroductionIntroduction

20. Interviewing Humans
• Host the interview
– Breathe
– Focus on the interview
– Attention vague answers
– Not information about yourself
Design, Business and innovation Yiduo Qian (Diana)
During

21. Interviewing Humans
• Before interview
– Make a checklist
– List questions
Design, Business and innovation Yiduo Qian (Diana)

22. Interviewing Humans
• Post-production the data
– Find themes
– Specific language
– Point out problems
Design, Business and innovation Yiduo Qian (Diana)

23. Design, Business and Innovation Yiduo Qian
Interview Guide Open Questions
• How’s your class going
(cancelled) feeling?
• Which class? Why?
• What you do during the
spare time?( directing)
The go deep
• Why you want to do?
• Who inspire you?
• What’s your oppinon of…(someone
related) ?

24. Edited Interview
https://www.youtube.com/watch?v=x1-WylWPrJg
Design, Business and Innovation Yiduo Qian

25. Interview Findings
• Hans likes playing basketball and guitar during his spare time.
• Hans wants to be a director in the future due to his high school
experience.
Design, Business and Innovation Yiduo Qian

26. Interview Findings
• The warming part of the interview should be improved
• Questions are not smoothly connected
• Little nervous during the interview (both me and Hans)
• Many blank spaces between questions and responses although been edited
Design, Business and Innovation Yiduo Qian

27. Desk Research, Business Sites
“For millennials, adulthood now defined by financial freedom”
• Millennials are no longer means adults starting a family but rather having a job and stop
asking money from parents.
• Millennials are lack of good money habit and do not geu it from attending college
• College students graduate with student debt in order to get money from parents
http://www.reuters.com/article/us-column-money-adulthood-idUSKCN12A27L
Design, Business and Innovation Yiduo Qian

28. Desk Research, Business Sites
“EBay Makes Bid for Younger Shoppers With Revamped Image”
• EBay is trying to redefine itself to attract new, younger consumers who shop on phones
and don’t spend time to go through many subjects.
• EBay competes with Amazons and cooperate with Target and Wal-Mart
• The site adds personalized recommendation based on the previous purchases
http://www.wsj.com/articles/ebay-makes-bid-for-younger-shoppers-with-revamped-image-1476869406
Design, Business and Innovation Yiduo Qian

29. Desk Research, Business Sites
“Look Who’s Driving the U.S. Housing Market”
• First-timer homebuyers have a large share of home purchases, and their median age
has hovered around 33.
• The Millennials skip the old fashion that start with a small house, they buy their first
home as large and as expensive as the old generation of homebuyers
http://www.bloomberg.com/news/articles/2016-10-19/look-who-s-driving-the-u-s-housing-market
Design, Business and Innovation Yiduo Qian

30. Desk Research, Business Sites
“Young Adults Can Do Without Democracy”
• Don’t have faith because the democracy system isn’t good enough for the
Facebook generation
• Philippine President Rodrigo Duterte announced that Philippine is separate
from U.S
• Personal investors aren’t invest money into India anymore
https://www.bloomberg.com/view/articles/2016-10-24/young-adults-can-do-without-democracy
Design, Business and Innovation Yiduo Qian

31. Desk Research, Business Sites
“ Millennial Media prices at high end of range”
• Place an leading role in the area of mobile advertising
• Analysts are looking forwards strong demand for Millennial Media
http://www.reuters.com/article/us-millennial-ipo-idUSBRE82R1HK20120328
Design, Business and Innovation Yiduo Qian

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