Hot tech 20170329 - IDERA - Health Check - Maintaining Enterprise B.I.

1. @dez_blanchfield
Monitoring & Maintaining B.I. Platform Health

2. @dez_blanchfield
modern B.I. platforms have
many complex moving parts

3. @dez_blanchfield
Modern Business Intelligence platforms are made up of many
complex moving parts, it’s not just about keeping the lights on.
Availability & Quality of data sources
Databases & Data Warehousing
System Admin & Management
Platform Security & Governance
User & System Access Controls
User Interfaces & Presentation
Analytics Platforms & Tools
Reporting, Monitoring & Dashboards
B.I. platforms are living breathing things

4. @dez_blanchfield
the challenge of managing
B.I. platforms at any scale

5. @dez_blanchfield
Business Intelligence is often the lifeblood of an organization,
any B.I. platform performance hits will impact the bottom line.
Loss of a B.I. platform = flying blind
Poor performance impacts adoption
Access issues impact everything
 Decision making company wide
 Accurate & Timely reporting
 Capacity to run the business
 Staff performance & moral
 Compliance & Governance
B.I. platforms require top performance

6. @dez_blanchfield
a single performance issue can
impact the entire ecosystem

7. @dez_blanchfield
As with so many things, the Rumsfeld Conundrum applies,
know knows, known unknowns, and unknown unknowns..
Core Business System Performance
 Sales, Marketing, Finance
 HR, Operations, Logistics
 Planning, Forecasting, Reporting
Back end systems & platforms
 Response times & load averages
 Workloads / Batches / Backups
 Maintenance / Updates / Patching
 Misc. manual system admin
 Manual Data Imports or Exports
Domains which impact B.I. performance

8. @dez_blanchfield
complex systems require smart
tools to manage performance.