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Supporting people who are homeless or at risk of homelessness
YEARS OF DEPAUL IN NORTHERN IRELAND
0
FOREWORD
02 03
The story of Depaul in Northern Ireland began in 2005 when the need for
a service to support people with complex needs was identified. Since
then, the journey we have been on is one that has come from 10 years of
adapting to those ever-changing needs. As part of an international group
of charities we have had the benefit of receiving support from within the
group and supporting other parts of the group as they seek to address
homelessness elsewhere in the world.
Homelessness continues to be a challenge in Northern Ireland; a problem
that afflicts the lives of many. At Depaul, we believe homelessness
has no place and we are committed to seeing an end to long-term
homelessness. We seek to work collaboratively with others in the sector. We
are committed to play our part in achieving the Northern Ireland Housing
Executives Strategy to address homelessness and we are grateful for the
funding we receive.
I would like to thank all of the staff that have been with us throughout
our 10 year journey. It is through their commitment and dedication in our
services that those accessing our support have been able to reach their
full potential in a supportive and positive environment. I would also like to
thank all of the wonderful volunteers; without their support we wouldnā€™t be
able to achieve all that we do.
Over the 10 years that we have been
in Northern Ireland, we have been
able to change the lives of many.
We have supported and accepted
those with difficult challenges. We
have believed in and empowered
many to move on from homelessness
and live healthy and positive lives
independent in our communities. It
has been our privilege to work with
and support them on this part of their
journey.
Kerry Anthony
CEO, Depaul
Depaul offers support under four main service areas:
Homelessness
and Families
Homelessness
and Addiction
Homelessness
and Prevention
Homelessness
and Criminal
Justice
In 2015, Depaul celebrates 10 years in Northern Ireland supporting people
who are homeless or at risk of homelessness. We are committed to helping
people most in need who are often multiply excluded from society.
Depaul came to Northern Ireland in 2005 to open Stella Maris, working
hard to address the needs of people identified as sleeping rough in Belfast
with long term alcohol misuse. 10 years on, we now have over 10 services
working across Northern Ireland. We offer not only residential services but a
Day Centre, Floating Support services, Housing First services and services for
vulnerable families.
What is and has been most important, is that Depaul serves people who
may otherwise be excluded and not receive the help and support they
need to fulfil their potential and change their circumstances for the better.
Having started as a small organisation in 2002 with one service in Dublin,
Depaul has grown to be a large cross border organisation, and in 2015 we
have supported over 14,000 people both in North Ireland and the Republic
of Ireland.
Depaul responds to need, and remains completely committed to helping
homeless people who need our support the most. We have learnt a lot in
10 years in Northern Ireland and will continue to do so from the people we
are here to serve, as well as our partners.
Itā€™s in celebration that we look back on the last 10 years in Northern Ireland
and celebrate the service users, staff, volunteers, supporters and partners
who are the story of Depaul.
INTRODUCTION
04 05
ā€œIn the last ten years
Depaul has worked with
thousands of people
experiencing homelessness
to build pathways and
empower them to find a
warm and safe place to
call homeā€
- Deirdre Canavan
Senior Services Manager, Depaul
10 years of Depaul
in Northern Ireland...
Stella
Maris
Mater
Dei
Cloverhill
Foyle
Haven
Volunteering
and EVS
2005
2006
2008
Castlehill
2009
2011
Family Services
Floating Support
Harm Reduction
Floating Support
Foyle Haven
Floating Support
Housing
First
Belfast
Housing
First
Derry
2013 2015
Drive
Ahead
Stella Maris was set up by Depaul in September 2005 as part of the
Northern Ireland Housing Executive (NIHE) homelessness strategy. Stella
Maris is a partnership with HELM Housing established to help people
who were street drinking and sleeping rough, who, because of a lack of
appropriate hostel accommodation, had nowhere to go.
Stella Maris offers safe accommodation for people who have issues with
alcohol addiction. There is 24-hour support and the team helps service
users within the principles of harm reduction and low threshold, meaning
we support people at a level they can manage. Stella Maris was the first
service of its kind in Northern Ireland.
There are 19 en-suite bedrooms in Stella Maris, 4 of which are shared. We
offer service users nutritional meals each day and complimentary health
services such as a podiatrist, dentist and optician via the community
nurses who work with homeless services in Belfast. There is also interesting
interactive in-house activities like arts & crafts, music, games, outings &
workshops that help service users with substance misuse, bereavement,
money management, fire safety and helps to prevent social isolation for
this vulnerable group.
Stella Maris is a place to call home for up to 23 men and women at any
one time. We provide a high standard of accommodation, help to address
mental and physical health needs, promote self-esteem, independence
and work with service users in a way that respects their decisions as
individuals.
STELLA
MARIS
Stella Maris has supported more
than 179 individual people since
its opening in 2005. Service users
remain the very core of the work of
Stella Maris and are at the forefront
of Depaulā€™s work.
Stella Maris is run by a staff team of
over 18 people and is supported
by approximately 10 volunteers
who all dedicate their time and
commitment to the service users of
Stella Maris.
The service has become part of the
fabric of the community in Belfast
and has developed and fostered
partnerships making sure that
those who live there have as much
external support as necessary.
In the 10 years since its opening,
Stella Maris has not strayed from
its original purpose and continues
to develop new initiatives in
harm minimisation around
alcohol consumption and health
improvement. Stella Maris continues
to accept, work with and care for
those with multiple and complex
support needs.
06
ā€œI like everything about
Stella Maris. The food
is very good. It is a fine
place to live and I have
been here a long time
and have seen people
come and go. I feel safe
and well looked afterā€
- Stella Maris Service User
07
ā€œStella is a true reflection of the values of Depaul.
Accepting all, empowering all to the best of their
abilities, never giving up, never judgingā€
- Ricky Rowledge
Director, CHNI
In November 2006 Depaul opened the doors of its first Family Hostel, Mater
Dei, North Belfast.
Mater Dei replaced Atlantic House, a family service hostel run by a
voluntary management committee of St Vincent de Paul in North
Belfast. Atlantic House had been in operation for over 20 years providing
accommodation and support to 11 families, at any one time, in shared
accommodation but it was identified that the service was in need of
modernisation. Depaul took over management of Atlantic House and the
staff team in 2006 in partnership with Newington Housing Association and
Mater Dei began.
Mater Dei offers 13 self-contained apartments to families. All of the Families
have a key worker to help them access the services they need so that they
get the very best support for a positive move-on out of homelessness.
During each familyā€™s stay, the staff help in finding suitable long-term
accommodation. Mater Dei provides the time and space so that families
can address the issues that led to their homelessness. Taking time to mend
broken relationships; address debts; develop and maintain a household
budget; plan and cook nutritious meals for their families and learn to run a
family home.
Depaul was successfully awarded funding from Children in Need in 2009 for
a dedicated Child Support Worker. This is an integral part of the work of our
family services.
For those parents facing difficulty with their parenting knowledge or
skills, practical support is on hand in Mater Dei to make family life a more
positive experience for all family members.
When families move on from Mater Dei, they can now receive ongoing
support in their new homes from Depaul Family Services Floating Support
workers. This service supports the positive improvements that families have
made in Mater Dei by offering advice and guidance in the familyā€™s new
home. This work is vital to ensure sustainable tenancies and secure homes
for the future for vulnerable families who have come through homelessness.
Since 2006 199 families and 274 children have been accommodated in
Mater Dei and have moved on positively to permanent accommodation.
Depaul Mater Dei continues to play an active part in the local community,
encouraging all service users to engage in local events and activities.
MATER DEI
FAMILY SERVICE
09
ā€œI love it here, its
clean and
comfortable for me
and my wee boyā€
- Mater Dei Service User
08
CLOVERHILL
FAMILY SERVICE
10
Depaulā€™s Coverhill service was
opened in West Belfast in 2008
following on from the success of our
Mater Dei service in North Belfast.
Depaul felt well equipped to take
on a new service in an area of great
need for vulnerable families.
Cloverhill offers18 self-contained
apartments with their own
bathroom, living/dining room and
separate kitchen. There are also
communal spaces: two lounges;
large indoor and outdoor play
areas; a laundry room and art and
crafts room all available to the
families to help in their development
and move-on.
Families are referred to Cloverhill
by the Northern Ireland Housing
Executive and by Social Servicesā€™
emergency duty team. Once living
in Cloverhill, each family has a
dedicated key worker who, together
with the family, identify the areas of
need for them. A support plan can
cover many areas but the focus is
always to get the family moved to
permanent accommodation of their
choice as quickly as is possible.
There are many reasons why families
become homeless; mortgage
default; end of a private rental
tenancy; breakdown in sharing in
the family home; overcrowding;
intimidation; anti-social behaviour;
domestic violence; abuse and debt
are just some of the examples.
Cloverhill offers families the time
and space to address the issues that
lead to their homelessness. Depaulā€™s
dedicated child support worker
also works with children in Cloverhill,
setting aside one-to-one time for
those children who are struggling to
come to terms with great upheaval
in their lives.
Since opening, Cloverhill has
accommodated 190 families with
264 children having a place to
call home. Providing a warm and
welcoming culture is at the centre
of Depaulā€™s service provision and
at no time is it more important than
when welcoming small children into
strange surroundings at a difficult
and scary time in their lives.
ā€œCloverhill has really
helped me in getting
ready for living in my
own house, there is loads
of activities and trips for
the kids, it doesnā€™t feel
like a hostel because we
have our own space, but
I know that if I needed
anything the staff are
there to helpā€
- Cloverhill Service User
11
ā€œCloverhill is an integral
part of the local
community and it
provides an invaluable,
high standard serviceā€
- Valerie Fox
Senior Social Worker
South Eastern Trust
ORGANISATIONAL
IMPACT
12 13
Depaul was set up in the Republic of Ireland and Northern Ireland because
there was a need for services that would help people who were multiply
excluded and had nowhere else to turn.
The only reason Depaul exists is to help individuals and families, at risk, who
find themselves caught in the spiral of homelessness.
Our dedicated staff and volunteers approach the work with compassion
and a willingness to do whatever it takes, no matter what.
Depaul also innovates when services are needed. Many of our services
have been the first of their kind. Depaul advocates for hard-to-reach
groups and we are willing to take risks to make sure the services exist for
people who are experiencing or are at risk of homelessness.
At the forefront of Depaulā€™s work is a strong ethos and values base. The
Vision, Mission and Values guide our everyday work from how we work,
why we do the work we do, how we see the potential in people and in our
decision-making.
At the heart of what we do, Depaul aims to be inclusive and never
exclusive and our Vision, Mission and Values clearly define our ethos.
We celebrate the potential of people
Depaul believes in the potential of people. Whether this is the organisation,
staff, service users, volunteers or supporters. No matter what, Depaul
believes in developing the individual and the organisation. It is very
important to Depaul that each service user is given the opportunity to
achieve their potential whatever that may look like for them. Equally we
think it is hugely important to invest in our staff and volunteers so they can
do the best they can, to work with people who are homeless or at risk of
homelessness and deliver high-quality services. It is also important to us to
invest in our relationships with our supporters and partners to develop the
potential in those relationships too.
We put our words into action
What matters to us is what we do. We take action to improve the lives
of people who are homeless or at risk of homelessness. We respond to
urgent or crisis needs, working with those in greatest need whilst always
expressing our values. We are committed to innovation and finding new
ways to tackle the challenges we encounter. We do what we say we will
do to make long-lasting change to address homelessness. We take risks in
working with marginalised groups and people with challenging behaviour.
WHAT DOES THIS MEAN?
OUR VALUES
We aim to take a wider role in civil society
Depaul believes in partnership. We want to be open and accountable
to our staff, volunteers, service users, supporters, partners and wider
society. We believe everyone should have a stake in society and through
partnerships we believe together we can advocate for policy change and
a more positive response to homelessness in society. We are custodians of
valuable resources and we recognise our responsibility to use our resources
wisely and as effectively as possible. We strive to be a best practice
organisation. We have a global presence, perspective and potential and
we want to use this to do good.
We believe in rights and responsibilities
Depaul fully recognises that people have fundamental rights as human
beings and within the law that must be safeguarded and upheld.
Rights ā€“ Depaul recognises the right of fair and impartial treatment, to
have oneā€™s ideas and opinions listened to and to work in a positive and
supportive environment.
Responsibilities ā€“ Depaul sees these as treating others fairly and with
impartiality, to listen to and respect the ideas and opinions of others, to
work with others collaboratively and in a positive, respectful and supportive
way, to recognise the contribution of others, to facilitate and take
responsibility for effective communication.
Depaul believes with rights come responsibilities. We must take responsibility
for our actions and we have a duty to consider others.
We believe that
homelessness has
no place and we
want to work to end
homelessness and
change lives.
ā€œOver the past decade
Depaul has made a
significant contribution
to the Homeless
strategy through
the delivery of high
quality accommodation
and community-
based housing support
services.
We are delighted to
celebrate Depaulā€™s
10 year anniversary
working in Northern
Ireland and look
forward to achieving
our common goal
of preventing and
alleviating homelessness.
- Louise Clarke
Northern Ireland Housing
Executive/Supporting People
In 2005,
Depaul supported
people in Northern
Ireland
OUR APPROACH
Society in Northern Ireland faces many challenges. How we work with our
most vulnerable is one of the key issues that we face as a community.
Depaul is at the forefront of dealing head-on with these issues by assisting
and offering services to those who sometimes have nowhere to turn. From
our child support work with young families who are homeless in North and
West Belfast to our work with street drinkers in Derry, we provide innovative
and pioneering solutions to helping people move on with their lives.
We are committed to all aspects of our society as demonstrated by our
outreach work to rural communities to those who have drug and alcohol
difficulties in the Newry, Mourne and Dungannon areas. There is still much
work to done but we are dedicated to reaching out with our partners to
truly reaching those most in need
LOW THRESHOLD AND HARM REDUCTION APPROACHES AND ETHOS
Depaul works from low threshold principles - this means we support
people who are often excluded from other services because they have
very complex support needs. This can range from behavioural issues to
addiction issues. Depaulā€™s services work in a way that as few people as
possible are denied access, because often the people who are the most
difficult to work with are the ones that need our help the most.
We try to keep our services open to those who need them most and
create an environment of mutual respect, and work with people at risk or
experiencing homelessness despite difficult behaviour. We can then help
people to stabilise their lives and make positive change.
We operate harm reduction principles in all services ā€“ this means we
support people to reduce the harm caused by their lifestyle choice
whether this is drug addiction, alcohol use, or other risky behaviours.
For people with addiction issues, abstinence is considered preferable as it
is a healthier lifestyle. However, at Depaul we recognise that some people
are either unable or unwilling to achieve or maintain complete abstinence.
It is possible to minimise the harm caused to an individual as a result of
risky behaviour and at Depaul we promote harm reduction practices that
maintain or improve a personā€™s health and wellbeing and give accurate
information on available treatment.
ā€œSometimes it is easy to feel there
is no hope, but Depaul had a vision
that looked beyond the addictions
and saw real people among lifeā€™s
chaos. They have provided not just
a home, but a family that seeks
to restore respect, preserved dignity
and have used advocacy as a
means to empower residentsā€
- Susan Semple
Belfast Health and Social Care Trust
In 2014,
Depaul supported
people in Northern
Ireland
14
17
Depaulā€™s volunteer programme has been part of Depaulā€™s Vision, Mission
and Values since its inception in Northern Ireland, and this ethos permeates
throughout the organisation today.
The need for volunteer involvement is integral to our work, as we are
accountable to the people we serve to offer a wide range of holistic
support and opportunities. To do this, we must involve the wider community
in our work at many levels. Volunteers add so much value to our existing
work and enable us to share a wider range of skills, experience and
diversity of outlook with our service users, other volunteers, staff and the
wider community.
Those in our services feel that a volunteer coming to chat to them
and encourage them to participate in activities means that the local
community cares about them. It is in the small things, like playing a game
of pool, that can boost the mood of someone who may feel isolated
or burdened with their problems. The children in our family services love
nothing more than the games and art activities provided by volunteers.
Depaulā€™s European Voluntary Service (EVS) has been established since
2005 when the first volunteers arrived from Poland to be hosted in Stella
Maris. To date, Depaul has hosted 34 EVS volunteers in Northern Ireland
who provide full-time volunteer work in our services for a 6-9 month period.
Depaul is dedicated to maintaining a quality volunteer programme where
volunteers and people using our services working in collaboration with
staff, can unlock their potential and learn from each other in a supportive
environment.
In 2015 Depaul was awarded Investors in Volunteers for good practice in
volunteering - the first cross-border organisation to receive the prestigious
award.
Volunteers have
dedicated nearly
hours to date
in our services in
Northern Ireland!
IMPORTANCE OF
VOLUNTEERING
ā€œItā€™s important to
remember our roots
from volunteering.
Volunteers add value
- they do things
that are simple but
extremely important
in our servicesā€
- Kerry Anthony,
CEO, Depaul
16
ā€œThis is the first time I feel Iā€™ve been treated
with respect. No one looks down their nose at
me and I am treated like a human being. Other
places were quick to judge me. This is the first
time I feel like I am getting help and I am not on
my own. I want to stay sober because I know
they are helping me and if I fall they will help
me get up again. I would have been put out of
other places if I had fallen off the wagon, but
not here. I know when I leave here I will be able
to have my own wee house againā€
- Castlehill Service User
CASTLEHILL
1918
Castlehill opened its doors in June
2009 becoming Depaulā€™s first service
outside a major city.
Castlehillā€™s opening was in
response to the Northern Ireland
Housing Executive identifying the
Dungannon area as needing an
accommodation-based service to
address the highest homelessness
figures outside of Belfast.
In partnership with Helm Housing
Association, Depaul developed
Castlehill as a purpose-built
service providing high-quality
accommodation and support to
people who are homelessness within
the area. We established the service
as a mixed gender, low threshold
residential service, providing
accommodation for homeless
individuals and couples for up to
2 years so they could get the help
they needed to move through and
out of homelessness.
The service sets out to provide
the people living there with the
opportunity to develop their
independent living skills with the
support of staff, volunteers and
relevant external support services,
before moving on into permanent
accommodation.
Unlike other Depaul services,
Castlehill do not specialise in one
particular support area. In meeting
the needs in the area, Castlehill
have adapted and learned to
provide support to people who
have alcohol and/or substance
addiction, mental ill-health, physical
ill-health, criminal history, risk-taking
behaviours, experience of the care
system, relationship breakdown,
discrimination and harassment,
parental responsibilities, limited
independent living skills and more.
Castlehill has grown over the
past 6 years, adding to the
number of project workers on site
and establishing a dedicated
resettlement support worker. The
resettlement worker role has proved
invaluable in ensuring a consistent
approach to re-housing and
improving servicer usersā€™ transition
into independent accommodation.
Since opening, Castlehill has
successfully secured funding to
improve on-site facilities that
now include an art & craft room,
gardening activities and an on-site
gym with staff qualified to induct
service users in the use of the
equipment.
The knowledge and experience
gained in developing Castlehill has
enabled Depaul to establish our
Harm Reduction Floating Support
Service. This service operates within
the Southern Trust area in partnership
with Southern Health & Social Care
Trust and is funded by Big Lottery.
Initially there were some reservations
about the need for Castlehill as a
substantial service in a relatively
small town. The intervening years
have demonstrated the need for the
service with an occupancy rate of
99.5%.
Since opening in June 2009,
Castlehill have worked with over 30
agencies to accommodate, assess,
support and successfully resettle 166
individuals.
FOYLE
HAVEN
Foyle Haven was originally opened in December 2001 in direct response
to the large number of street drinkers congregating in the Londonderry/
Derry City Centre. There were a number of reasons that this was an issue:
people were out in all weathers, sleeping rough and exposed to various
personal well-being and health risks, but there was also the impact on local
emergency and law enforcement agencies as well as the negative image
that was presented to tourists and shoppers.
In 2011, the original management committee decided the requirements of
running the centre was growing beyond their capacity and a decision was
made to merge Foyle Haven with Depaul.
The day centre provides practical assistance including hot meals, access
to shower and laundry facilities, and a programme of regular social
activities for adults with a dependence on alcohol.
In 2011, Foyle Haven was awarded the GlaxoSmithKline award for
Community Health Development and an award for achievements in
Community Arts; day centre service users and staff attended an award
ceremony in Glasgow in 2013.
Since its merge in 2011, the service has expanded further to include 2
new floating support workers and a new project called Housing First with
3 staff that provide support to people who are homeless in securing and
maintaining a private tenancy in the community.
20
ā€œIt has made me more outgoing and helped
me to mix with people. I used to live in the day
and now I look forward to the future. The staff
of Foyle Haven have a down to earth friendly
approach and thereā€™s no prejudgementā€
- Foyle Haven Service User
21
The team has steadily grown to over
20 full time staff and 12 volunteers.
Foyle Haven continues to grow
with developments in funding in
recent years. However, despite
service growth, the focus remains
on providing a person-centered
approach appropriate to the needs
of those who use the day centre.
From these humble beginnings, Foyle
Haven has become an integral and
vital part of the front-line community
addiction services in the North West.
FLOATING SUPPORT SERVICES
Depaulā€™s Family Floating Support
service started because families
moving on from Depaulā€™s services,
into independent accommodation,
needed help to maintain their new
homes.
The service is integral in supporting
families around tenancy sustainment
issues, working to prevent them from
becoming homeless or returning to
homelessness.
The team link in with families on a
regular basis to advocate on their
behalf, provide ongoing support
and identify other needs the families
may have.
The work of the Family Services
Floating Support team cements
the work in Depaulā€™s family
accommodation services and
provides a continuum of care, long
after families have left our services.
23
In 2013, Depaulā€™s southern area
Harm Reduction Floating Support
(HRFS) service was established
as a result of an increase in the
number of people losing their homes
because of alcohol addiction issues.
Funded through the Big Lottery, the
team provides direct support to
people at risk of becoming homeless
in the local community.
Depaul offers one-to-one help in
peopleā€™s homes, at the office, or
in a convenient public location.
The team work on building strong
professional relationships with each
person and identify support needs,
with a particular emphasis on
alcohol consumption and its impact
upon health and wellbeing.
As of June 2015, the team has
provided 112 individuals with 2667
one-to-one support sessions.
The Foyle Haven Day Centre offers
a range of services to those with
addiction issues in the Londonderry/
Derry City area. In 2013 it was
identified that there was a need for
a similar service which could provide
support to people living in the
community and unable to attend
the day centre but who were at risk
of homelessness.
Foyle Haven Floating Support
service was established and offers
one-to-one professional support,
practical and holistic assistance,
harm reduction addiction
support, referral, advocacy, case
management, independent living
skills, development and tenancy
sustainment to those living in the
community.
The floating support staff work with
40 people at any one time and
demand for the service is high,
meaning we continue to run at full
capacity.
The team provides vital support
to those in the community who
otherwise may not have the
opportunity to access mainstream
supports.
FAMILY SERVICES
FLOATING SUPPORT
HARM REDUCTION
FLOATING SUPPORT
FOYLE HAVEN
FLOATING SUPPORT
22
Drive Ahead, established in 2005, was a ten-week training programme that
specifically targets unemployed young people who have left school early
and lack the skills needed to find employment. Participants typically come
from disadvantaged backgrounds where generational unemployment
and low levels of educational attainment are the norm.
Drive Ahead opened up new opportunities for young people at a
time when there was huge competition in the job market and the new
generation coming through needed to ensure they were doing all they
could to gain new skills to increase their potential.
The programme had a philosophy of instilling confidence and improving
self-esteem, which it believed was central to creating positive change.
During the lifetime of the Drive Ahead programme, Depaul supported
many young people to develop their skills, to increase their self-confidence
and to move positively in a direction of change. The programme was the
first stepping stone for many onto the path of employment with many of
the participants going on to open their own businesses and be short-listed
for awards.
The programme ended in 2010 due to funding cuts, but many of the
principles of empowerment are still used in our services to ensure young
people are engaging with the appropriate external services to help them
in their employment journey.
DRIVE AHEAD
PREVENTING HOMELESSNESS
ā€œI think floating support are brilliant. When they visit you at home they are
wonderful company, they have a chat with you and give their help when
needed. I just think they are amazing peopleā€
- Floating support Service User
ā€œDepaul recognises that
there can often be
a variety of reasons
why people experience
homelessness. We
provide additional
support services to
make sure that we help
our service users in all
aspects of their lives.
We want to encourage,
empower and help
service users to create
an environment where
they are equipped with
the tools they need
to live healthy and
independent livesā€
- David Carroll,
Director of Services, Depaul
Housing First was established in April 2013 as a support service, when
it was identified that there were huge difficulties in finding move-on
accommodation for the people ready to leave Stella Maris and move into
the community to their own home, often needing additional supports in
order to live independently.
Housing First promotes the idea of moving people directly into homes and
providing a stable environment with ā€˜wrap aroundā€™ supports to ensure that
the individual gets all the help they need, no matter what it is, to sustain
their new home in the community. Adopting the Housing First principles
in Northern Ireland has resulted in Depaulā€™s Housing First Initiative making
strides in securing and maintaining housing first, not housing secondary to
treatment.
The Housing First team work hard to identify, assess, place and help
individuals into permanent housing from a range of accommodation
sources, and co-ordinate support around each individualā€™s needs.
The service promotes independence to the most marginalised people
experiencing homelessness in Northern Ireland.
After a successful 18-month pilot period in Belfast, Housing First was
adopted into Depaulā€™s mainstream work in November 2014. The service is
now led by a team of 6 people in Belfast and has worked with a total of 68
cases to date.
In early 2015, the need for a further Housing First service was identified and
Depaul opened its second Housing First initiative in Londonderry/Derry to
support people who are homeless with independent living.
HOUSING FIRST
24
25
ā€œOur collaboration
on the Housing First
initiative reinforces
the importance
of innovation and
creativity as we work
to break the cycle
of homelessness and
dependencyā€
- Michael McDonnell
Chief Executive, Helm Housing
ā€œWithout Housing First, I donā€™t think I would
have maintained this home that I have
been in for almost 2 years nowā€
- Depaul Housing First Service User
27
The names Stella Maris, Foyle Haven, Cloverhill, Floating Support and the
many other Depaul projects in Northern Ireland are like place names for
the homes of relatives in an extended family. Just one or two words bring
to mind a rich narrative of celebration and occasional sadness, all bound
together in a commitment by Depaul to support our neighbours who are at
risk of homelessness.
The tenth anniversary is a good time to reflect on the vision of the people
who recognised that Depaulā€™s approach to helping homeless people,
rooted in the Vincentian tradition, was needed in Northern Ireland.
Todayā€™s trustees and leadership team appreciate the extraordinary
dedication of staff and volunteers who embraced that vision and made it
real for people who used our services.
The work that we do would not be possible without the support of our
funders including: The Northern Ireland Housing Executive, The Public
Health Agency, Big Lottery, Western Drugs and Alcohol Co-ordination
Team and Belfast Regeneration Office.
Above all, we think of the many hundreds of service users who came to
Depaul at a vulnerable stage in their lives and we hope that our response
restored some hope to them.
Frank Allen
Chairman, Depaul
ACKNOWLEDGEMENTS
depaulireland.org
	 Belfast Office
	 Ravara House
1 Fitzwilliam Avenue
	 Ormeau Road
	 Belfast, BT7 2HJ
	 00 44 2890 647 755 /t
depaulni@depaulireland.org /e
				
Dublin Head Office
18 Nicholas Street
Dublin 8
00 353 1 4537111 /t
depaul@depaulireland.org /e

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10 Years of Depaul in Northern Ireland

  • 1. Supporting people who are homeless or at risk of homelessness YEARS OF DEPAUL IN NORTHERN IRELAND 0
  • 2. FOREWORD 02 03 The story of Depaul in Northern Ireland began in 2005 when the need for a service to support people with complex needs was identified. Since then, the journey we have been on is one that has come from 10 years of adapting to those ever-changing needs. As part of an international group of charities we have had the benefit of receiving support from within the group and supporting other parts of the group as they seek to address homelessness elsewhere in the world. Homelessness continues to be a challenge in Northern Ireland; a problem that afflicts the lives of many. At Depaul, we believe homelessness has no place and we are committed to seeing an end to long-term homelessness. We seek to work collaboratively with others in the sector. We are committed to play our part in achieving the Northern Ireland Housing Executives Strategy to address homelessness and we are grateful for the funding we receive. I would like to thank all of the staff that have been with us throughout our 10 year journey. It is through their commitment and dedication in our services that those accessing our support have been able to reach their full potential in a supportive and positive environment. I would also like to thank all of the wonderful volunteers; without their support we wouldnā€™t be able to achieve all that we do. Over the 10 years that we have been in Northern Ireland, we have been able to change the lives of many. We have supported and accepted those with difficult challenges. We have believed in and empowered many to move on from homelessness and live healthy and positive lives independent in our communities. It has been our privilege to work with and support them on this part of their journey. Kerry Anthony CEO, Depaul Depaul offers support under four main service areas: Homelessness and Families Homelessness and Addiction Homelessness and Prevention Homelessness and Criminal Justice
  • 3. In 2015, Depaul celebrates 10 years in Northern Ireland supporting people who are homeless or at risk of homelessness. We are committed to helping people most in need who are often multiply excluded from society. Depaul came to Northern Ireland in 2005 to open Stella Maris, working hard to address the needs of people identified as sleeping rough in Belfast with long term alcohol misuse. 10 years on, we now have over 10 services working across Northern Ireland. We offer not only residential services but a Day Centre, Floating Support services, Housing First services and services for vulnerable families. What is and has been most important, is that Depaul serves people who may otherwise be excluded and not receive the help and support they need to fulfil their potential and change their circumstances for the better. Having started as a small organisation in 2002 with one service in Dublin, Depaul has grown to be a large cross border organisation, and in 2015 we have supported over 14,000 people both in North Ireland and the Republic of Ireland. Depaul responds to need, and remains completely committed to helping homeless people who need our support the most. We have learnt a lot in 10 years in Northern Ireland and will continue to do so from the people we are here to serve, as well as our partners. Itā€™s in celebration that we look back on the last 10 years in Northern Ireland and celebrate the service users, staff, volunteers, supporters and partners who are the story of Depaul. INTRODUCTION 04 05 ā€œIn the last ten years Depaul has worked with thousands of people experiencing homelessness to build pathways and empower them to find a warm and safe place to call homeā€ - Deirdre Canavan Senior Services Manager, Depaul 10 years of Depaul in Northern Ireland... Stella Maris Mater Dei Cloverhill Foyle Haven Volunteering and EVS 2005 2006 2008 Castlehill 2009 2011 Family Services Floating Support Harm Reduction Floating Support Foyle Haven Floating Support Housing First Belfast Housing First Derry 2013 2015 Drive Ahead
  • 4. Stella Maris was set up by Depaul in September 2005 as part of the Northern Ireland Housing Executive (NIHE) homelessness strategy. Stella Maris is a partnership with HELM Housing established to help people who were street drinking and sleeping rough, who, because of a lack of appropriate hostel accommodation, had nowhere to go. Stella Maris offers safe accommodation for people who have issues with alcohol addiction. There is 24-hour support and the team helps service users within the principles of harm reduction and low threshold, meaning we support people at a level they can manage. Stella Maris was the first service of its kind in Northern Ireland. There are 19 en-suite bedrooms in Stella Maris, 4 of which are shared. We offer service users nutritional meals each day and complimentary health services such as a podiatrist, dentist and optician via the community nurses who work with homeless services in Belfast. There is also interesting interactive in-house activities like arts & crafts, music, games, outings & workshops that help service users with substance misuse, bereavement, money management, fire safety and helps to prevent social isolation for this vulnerable group. Stella Maris is a place to call home for up to 23 men and women at any one time. We provide a high standard of accommodation, help to address mental and physical health needs, promote self-esteem, independence and work with service users in a way that respects their decisions as individuals. STELLA MARIS Stella Maris has supported more than 179 individual people since its opening in 2005. Service users remain the very core of the work of Stella Maris and are at the forefront of Depaulā€™s work. Stella Maris is run by a staff team of over 18 people and is supported by approximately 10 volunteers who all dedicate their time and commitment to the service users of Stella Maris. The service has become part of the fabric of the community in Belfast and has developed and fostered partnerships making sure that those who live there have as much external support as necessary. In the 10 years since its opening, Stella Maris has not strayed from its original purpose and continues to develop new initiatives in harm minimisation around alcohol consumption and health improvement. Stella Maris continues to accept, work with and care for those with multiple and complex support needs. 06 ā€œI like everything about Stella Maris. The food is very good. It is a fine place to live and I have been here a long time and have seen people come and go. I feel safe and well looked afterā€ - Stella Maris Service User 07 ā€œStella is a true reflection of the values of Depaul. Accepting all, empowering all to the best of their abilities, never giving up, never judgingā€ - Ricky Rowledge Director, CHNI
  • 5. In November 2006 Depaul opened the doors of its first Family Hostel, Mater Dei, North Belfast. Mater Dei replaced Atlantic House, a family service hostel run by a voluntary management committee of St Vincent de Paul in North Belfast. Atlantic House had been in operation for over 20 years providing accommodation and support to 11 families, at any one time, in shared accommodation but it was identified that the service was in need of modernisation. Depaul took over management of Atlantic House and the staff team in 2006 in partnership with Newington Housing Association and Mater Dei began. Mater Dei offers 13 self-contained apartments to families. All of the Families have a key worker to help them access the services they need so that they get the very best support for a positive move-on out of homelessness. During each familyā€™s stay, the staff help in finding suitable long-term accommodation. Mater Dei provides the time and space so that families can address the issues that led to their homelessness. Taking time to mend broken relationships; address debts; develop and maintain a household budget; plan and cook nutritious meals for their families and learn to run a family home. Depaul was successfully awarded funding from Children in Need in 2009 for a dedicated Child Support Worker. This is an integral part of the work of our family services. For those parents facing difficulty with their parenting knowledge or skills, practical support is on hand in Mater Dei to make family life a more positive experience for all family members. When families move on from Mater Dei, they can now receive ongoing support in their new homes from Depaul Family Services Floating Support workers. This service supports the positive improvements that families have made in Mater Dei by offering advice and guidance in the familyā€™s new home. This work is vital to ensure sustainable tenancies and secure homes for the future for vulnerable families who have come through homelessness. Since 2006 199 families and 274 children have been accommodated in Mater Dei and have moved on positively to permanent accommodation. Depaul Mater Dei continues to play an active part in the local community, encouraging all service users to engage in local events and activities. MATER DEI FAMILY SERVICE 09 ā€œI love it here, its clean and comfortable for me and my wee boyā€ - Mater Dei Service User 08
  • 6. CLOVERHILL FAMILY SERVICE 10 Depaulā€™s Coverhill service was opened in West Belfast in 2008 following on from the success of our Mater Dei service in North Belfast. Depaul felt well equipped to take on a new service in an area of great need for vulnerable families. Cloverhill offers18 self-contained apartments with their own bathroom, living/dining room and separate kitchen. There are also communal spaces: two lounges; large indoor and outdoor play areas; a laundry room and art and crafts room all available to the families to help in their development and move-on. Families are referred to Cloverhill by the Northern Ireland Housing Executive and by Social Servicesā€™ emergency duty team. Once living in Cloverhill, each family has a dedicated key worker who, together with the family, identify the areas of need for them. A support plan can cover many areas but the focus is always to get the family moved to permanent accommodation of their choice as quickly as is possible. There are many reasons why families become homeless; mortgage default; end of a private rental tenancy; breakdown in sharing in the family home; overcrowding; intimidation; anti-social behaviour; domestic violence; abuse and debt are just some of the examples. Cloverhill offers families the time and space to address the issues that lead to their homelessness. Depaulā€™s dedicated child support worker also works with children in Cloverhill, setting aside one-to-one time for those children who are struggling to come to terms with great upheaval in their lives. Since opening, Cloverhill has accommodated 190 families with 264 children having a place to call home. Providing a warm and welcoming culture is at the centre of Depaulā€™s service provision and at no time is it more important than when welcoming small children into strange surroundings at a difficult and scary time in their lives. ā€œCloverhill has really helped me in getting ready for living in my own house, there is loads of activities and trips for the kids, it doesnā€™t feel like a hostel because we have our own space, but I know that if I needed anything the staff are there to helpā€ - Cloverhill Service User 11 ā€œCloverhill is an integral part of the local community and it provides an invaluable, high standard serviceā€ - Valerie Fox Senior Social Worker South Eastern Trust
  • 7. ORGANISATIONAL IMPACT 12 13 Depaul was set up in the Republic of Ireland and Northern Ireland because there was a need for services that would help people who were multiply excluded and had nowhere else to turn. The only reason Depaul exists is to help individuals and families, at risk, who find themselves caught in the spiral of homelessness. Our dedicated staff and volunteers approach the work with compassion and a willingness to do whatever it takes, no matter what. Depaul also innovates when services are needed. Many of our services have been the first of their kind. Depaul advocates for hard-to-reach groups and we are willing to take risks to make sure the services exist for people who are experiencing or are at risk of homelessness. At the forefront of Depaulā€™s work is a strong ethos and values base. The Vision, Mission and Values guide our everyday work from how we work, why we do the work we do, how we see the potential in people and in our decision-making. At the heart of what we do, Depaul aims to be inclusive and never exclusive and our Vision, Mission and Values clearly define our ethos. We celebrate the potential of people Depaul believes in the potential of people. Whether this is the organisation, staff, service users, volunteers or supporters. No matter what, Depaul believes in developing the individual and the organisation. It is very important to Depaul that each service user is given the opportunity to achieve their potential whatever that may look like for them. Equally we think it is hugely important to invest in our staff and volunteers so they can do the best they can, to work with people who are homeless or at risk of homelessness and deliver high-quality services. It is also important to us to invest in our relationships with our supporters and partners to develop the potential in those relationships too. We put our words into action What matters to us is what we do. We take action to improve the lives of people who are homeless or at risk of homelessness. We respond to urgent or crisis needs, working with those in greatest need whilst always expressing our values. We are committed to innovation and finding new ways to tackle the challenges we encounter. We do what we say we will do to make long-lasting change to address homelessness. We take risks in working with marginalised groups and people with challenging behaviour. WHAT DOES THIS MEAN? OUR VALUES We aim to take a wider role in civil society Depaul believes in partnership. We want to be open and accountable to our staff, volunteers, service users, supporters, partners and wider society. We believe everyone should have a stake in society and through partnerships we believe together we can advocate for policy change and a more positive response to homelessness in society. We are custodians of valuable resources and we recognise our responsibility to use our resources wisely and as effectively as possible. We strive to be a best practice organisation. We have a global presence, perspective and potential and we want to use this to do good. We believe in rights and responsibilities Depaul fully recognises that people have fundamental rights as human beings and within the law that must be safeguarded and upheld. Rights ā€“ Depaul recognises the right of fair and impartial treatment, to have oneā€™s ideas and opinions listened to and to work in a positive and supportive environment. Responsibilities ā€“ Depaul sees these as treating others fairly and with impartiality, to listen to and respect the ideas and opinions of others, to work with others collaboratively and in a positive, respectful and supportive way, to recognise the contribution of others, to facilitate and take responsibility for effective communication. Depaul believes with rights come responsibilities. We must take responsibility for our actions and we have a duty to consider others. We believe that homelessness has no place and we want to work to end homelessness and change lives. ā€œOver the past decade Depaul has made a significant contribution to the Homeless strategy through the delivery of high quality accommodation and community- based housing support services. We are delighted to celebrate Depaulā€™s 10 year anniversary working in Northern Ireland and look forward to achieving our common goal of preventing and alleviating homelessness. - Louise Clarke Northern Ireland Housing Executive/Supporting People
  • 8. In 2005, Depaul supported people in Northern Ireland OUR APPROACH Society in Northern Ireland faces many challenges. How we work with our most vulnerable is one of the key issues that we face as a community. Depaul is at the forefront of dealing head-on with these issues by assisting and offering services to those who sometimes have nowhere to turn. From our child support work with young families who are homeless in North and West Belfast to our work with street drinkers in Derry, we provide innovative and pioneering solutions to helping people move on with their lives. We are committed to all aspects of our society as demonstrated by our outreach work to rural communities to those who have drug and alcohol difficulties in the Newry, Mourne and Dungannon areas. There is still much work to done but we are dedicated to reaching out with our partners to truly reaching those most in need LOW THRESHOLD AND HARM REDUCTION APPROACHES AND ETHOS Depaul works from low threshold principles - this means we support people who are often excluded from other services because they have very complex support needs. This can range from behavioural issues to addiction issues. Depaulā€™s services work in a way that as few people as possible are denied access, because often the people who are the most difficult to work with are the ones that need our help the most. We try to keep our services open to those who need them most and create an environment of mutual respect, and work with people at risk or experiencing homelessness despite difficult behaviour. We can then help people to stabilise their lives and make positive change. We operate harm reduction principles in all services ā€“ this means we support people to reduce the harm caused by their lifestyle choice whether this is drug addiction, alcohol use, or other risky behaviours. For people with addiction issues, abstinence is considered preferable as it is a healthier lifestyle. However, at Depaul we recognise that some people are either unable or unwilling to achieve or maintain complete abstinence. It is possible to minimise the harm caused to an individual as a result of risky behaviour and at Depaul we promote harm reduction practices that maintain or improve a personā€™s health and wellbeing and give accurate information on available treatment. ā€œSometimes it is easy to feel there is no hope, but Depaul had a vision that looked beyond the addictions and saw real people among lifeā€™s chaos. They have provided not just a home, but a family that seeks to restore respect, preserved dignity and have used advocacy as a means to empower residentsā€ - Susan Semple Belfast Health and Social Care Trust In 2014, Depaul supported people in Northern Ireland 14
  • 9. 17 Depaulā€™s volunteer programme has been part of Depaulā€™s Vision, Mission and Values since its inception in Northern Ireland, and this ethos permeates throughout the organisation today. The need for volunteer involvement is integral to our work, as we are accountable to the people we serve to offer a wide range of holistic support and opportunities. To do this, we must involve the wider community in our work at many levels. Volunteers add so much value to our existing work and enable us to share a wider range of skills, experience and diversity of outlook with our service users, other volunteers, staff and the wider community. Those in our services feel that a volunteer coming to chat to them and encourage them to participate in activities means that the local community cares about them. It is in the small things, like playing a game of pool, that can boost the mood of someone who may feel isolated or burdened with their problems. The children in our family services love nothing more than the games and art activities provided by volunteers. Depaulā€™s European Voluntary Service (EVS) has been established since 2005 when the first volunteers arrived from Poland to be hosted in Stella Maris. To date, Depaul has hosted 34 EVS volunteers in Northern Ireland who provide full-time volunteer work in our services for a 6-9 month period. Depaul is dedicated to maintaining a quality volunteer programme where volunteers and people using our services working in collaboration with staff, can unlock their potential and learn from each other in a supportive environment. In 2015 Depaul was awarded Investors in Volunteers for good practice in volunteering - the first cross-border organisation to receive the prestigious award. Volunteers have dedicated nearly hours to date in our services in Northern Ireland! IMPORTANCE OF VOLUNTEERING ā€œItā€™s important to remember our roots from volunteering. Volunteers add value - they do things that are simple but extremely important in our servicesā€ - Kerry Anthony, CEO, Depaul 16
  • 10. ā€œThis is the first time I feel Iā€™ve been treated with respect. No one looks down their nose at me and I am treated like a human being. Other places were quick to judge me. This is the first time I feel like I am getting help and I am not on my own. I want to stay sober because I know they are helping me and if I fall they will help me get up again. I would have been put out of other places if I had fallen off the wagon, but not here. I know when I leave here I will be able to have my own wee house againā€ - Castlehill Service User CASTLEHILL 1918 Castlehill opened its doors in June 2009 becoming Depaulā€™s first service outside a major city. Castlehillā€™s opening was in response to the Northern Ireland Housing Executive identifying the Dungannon area as needing an accommodation-based service to address the highest homelessness figures outside of Belfast. In partnership with Helm Housing Association, Depaul developed Castlehill as a purpose-built service providing high-quality accommodation and support to people who are homelessness within the area. We established the service as a mixed gender, low threshold residential service, providing accommodation for homeless individuals and couples for up to 2 years so they could get the help they needed to move through and out of homelessness. The service sets out to provide the people living there with the opportunity to develop their independent living skills with the support of staff, volunteers and relevant external support services, before moving on into permanent accommodation. Unlike other Depaul services, Castlehill do not specialise in one particular support area. In meeting the needs in the area, Castlehill have adapted and learned to provide support to people who have alcohol and/or substance addiction, mental ill-health, physical ill-health, criminal history, risk-taking behaviours, experience of the care system, relationship breakdown, discrimination and harassment, parental responsibilities, limited independent living skills and more. Castlehill has grown over the past 6 years, adding to the number of project workers on site and establishing a dedicated resettlement support worker. The resettlement worker role has proved invaluable in ensuring a consistent approach to re-housing and improving servicer usersā€™ transition into independent accommodation. Since opening, Castlehill has successfully secured funding to improve on-site facilities that now include an art & craft room, gardening activities and an on-site gym with staff qualified to induct service users in the use of the equipment. The knowledge and experience gained in developing Castlehill has enabled Depaul to establish our Harm Reduction Floating Support Service. This service operates within the Southern Trust area in partnership with Southern Health & Social Care Trust and is funded by Big Lottery. Initially there were some reservations about the need for Castlehill as a substantial service in a relatively small town. The intervening years have demonstrated the need for the service with an occupancy rate of 99.5%. Since opening in June 2009, Castlehill have worked with over 30 agencies to accommodate, assess, support and successfully resettle 166 individuals.
  • 11. FOYLE HAVEN Foyle Haven was originally opened in December 2001 in direct response to the large number of street drinkers congregating in the Londonderry/ Derry City Centre. There were a number of reasons that this was an issue: people were out in all weathers, sleeping rough and exposed to various personal well-being and health risks, but there was also the impact on local emergency and law enforcement agencies as well as the negative image that was presented to tourists and shoppers. In 2011, the original management committee decided the requirements of running the centre was growing beyond their capacity and a decision was made to merge Foyle Haven with Depaul. The day centre provides practical assistance including hot meals, access to shower and laundry facilities, and a programme of regular social activities for adults with a dependence on alcohol. In 2011, Foyle Haven was awarded the GlaxoSmithKline award for Community Health Development and an award for achievements in Community Arts; day centre service users and staff attended an award ceremony in Glasgow in 2013. Since its merge in 2011, the service has expanded further to include 2 new floating support workers and a new project called Housing First with 3 staff that provide support to people who are homeless in securing and maintaining a private tenancy in the community. 20 ā€œIt has made me more outgoing and helped me to mix with people. I used to live in the day and now I look forward to the future. The staff of Foyle Haven have a down to earth friendly approach and thereā€™s no prejudgementā€ - Foyle Haven Service User 21 The team has steadily grown to over 20 full time staff and 12 volunteers. Foyle Haven continues to grow with developments in funding in recent years. However, despite service growth, the focus remains on providing a person-centered approach appropriate to the needs of those who use the day centre. From these humble beginnings, Foyle Haven has become an integral and vital part of the front-line community addiction services in the North West.
  • 12. FLOATING SUPPORT SERVICES Depaulā€™s Family Floating Support service started because families moving on from Depaulā€™s services, into independent accommodation, needed help to maintain their new homes. The service is integral in supporting families around tenancy sustainment issues, working to prevent them from becoming homeless or returning to homelessness. The team link in with families on a regular basis to advocate on their behalf, provide ongoing support and identify other needs the families may have. The work of the Family Services Floating Support team cements the work in Depaulā€™s family accommodation services and provides a continuum of care, long after families have left our services. 23 In 2013, Depaulā€™s southern area Harm Reduction Floating Support (HRFS) service was established as a result of an increase in the number of people losing their homes because of alcohol addiction issues. Funded through the Big Lottery, the team provides direct support to people at risk of becoming homeless in the local community. Depaul offers one-to-one help in peopleā€™s homes, at the office, or in a convenient public location. The team work on building strong professional relationships with each person and identify support needs, with a particular emphasis on alcohol consumption and its impact upon health and wellbeing. As of June 2015, the team has provided 112 individuals with 2667 one-to-one support sessions. The Foyle Haven Day Centre offers a range of services to those with addiction issues in the Londonderry/ Derry City area. In 2013 it was identified that there was a need for a similar service which could provide support to people living in the community and unable to attend the day centre but who were at risk of homelessness. Foyle Haven Floating Support service was established and offers one-to-one professional support, practical and holistic assistance, harm reduction addiction support, referral, advocacy, case management, independent living skills, development and tenancy sustainment to those living in the community. The floating support staff work with 40 people at any one time and demand for the service is high, meaning we continue to run at full capacity. The team provides vital support to those in the community who otherwise may not have the opportunity to access mainstream supports. FAMILY SERVICES FLOATING SUPPORT HARM REDUCTION FLOATING SUPPORT FOYLE HAVEN FLOATING SUPPORT 22 Drive Ahead, established in 2005, was a ten-week training programme that specifically targets unemployed young people who have left school early and lack the skills needed to find employment. Participants typically come from disadvantaged backgrounds where generational unemployment and low levels of educational attainment are the norm. Drive Ahead opened up new opportunities for young people at a time when there was huge competition in the job market and the new generation coming through needed to ensure they were doing all they could to gain new skills to increase their potential. The programme had a philosophy of instilling confidence and improving self-esteem, which it believed was central to creating positive change. During the lifetime of the Drive Ahead programme, Depaul supported many young people to develop their skills, to increase their self-confidence and to move positively in a direction of change. The programme was the first stepping stone for many onto the path of employment with many of the participants going on to open their own businesses and be short-listed for awards. The programme ended in 2010 due to funding cuts, but many of the principles of empowerment are still used in our services to ensure young people are engaging with the appropriate external services to help them in their employment journey. DRIVE AHEAD PREVENTING HOMELESSNESS ā€œI think floating support are brilliant. When they visit you at home they are wonderful company, they have a chat with you and give their help when needed. I just think they are amazing peopleā€ - Floating support Service User ā€œDepaul recognises that there can often be a variety of reasons why people experience homelessness. We provide additional support services to make sure that we help our service users in all aspects of their lives. We want to encourage, empower and help service users to create an environment where they are equipped with the tools they need to live healthy and independent livesā€ - David Carroll, Director of Services, Depaul
  • 13. Housing First was established in April 2013 as a support service, when it was identified that there were huge difficulties in finding move-on accommodation for the people ready to leave Stella Maris and move into the community to their own home, often needing additional supports in order to live independently. Housing First promotes the idea of moving people directly into homes and providing a stable environment with ā€˜wrap aroundā€™ supports to ensure that the individual gets all the help they need, no matter what it is, to sustain their new home in the community. Adopting the Housing First principles in Northern Ireland has resulted in Depaulā€™s Housing First Initiative making strides in securing and maintaining housing first, not housing secondary to treatment. The Housing First team work hard to identify, assess, place and help individuals into permanent housing from a range of accommodation sources, and co-ordinate support around each individualā€™s needs. The service promotes independence to the most marginalised people experiencing homelessness in Northern Ireland. After a successful 18-month pilot period in Belfast, Housing First was adopted into Depaulā€™s mainstream work in November 2014. The service is now led by a team of 6 people in Belfast and has worked with a total of 68 cases to date. In early 2015, the need for a further Housing First service was identified and Depaul opened its second Housing First initiative in Londonderry/Derry to support people who are homeless with independent living. HOUSING FIRST 24 25 ā€œOur collaboration on the Housing First initiative reinforces the importance of innovation and creativity as we work to break the cycle of homelessness and dependencyā€ - Michael McDonnell Chief Executive, Helm Housing ā€œWithout Housing First, I donā€™t think I would have maintained this home that I have been in for almost 2 years nowā€ - Depaul Housing First Service User
  • 14. 27 The names Stella Maris, Foyle Haven, Cloverhill, Floating Support and the many other Depaul projects in Northern Ireland are like place names for the homes of relatives in an extended family. Just one or two words bring to mind a rich narrative of celebration and occasional sadness, all bound together in a commitment by Depaul to support our neighbours who are at risk of homelessness. The tenth anniversary is a good time to reflect on the vision of the people who recognised that Depaulā€™s approach to helping homeless people, rooted in the Vincentian tradition, was needed in Northern Ireland. Todayā€™s trustees and leadership team appreciate the extraordinary dedication of staff and volunteers who embraced that vision and made it real for people who used our services. The work that we do would not be possible without the support of our funders including: The Northern Ireland Housing Executive, The Public Health Agency, Big Lottery, Western Drugs and Alcohol Co-ordination Team and Belfast Regeneration Office. Above all, we think of the many hundreds of service users who came to Depaul at a vulnerable stage in their lives and we hope that our response restored some hope to them. Frank Allen Chairman, Depaul ACKNOWLEDGEMENTS
  • 15. depaulireland.org Belfast Office Ravara House 1 Fitzwilliam Avenue Ormeau Road Belfast, BT7 2HJ 00 44 2890 647 755 /t depaulni@depaulireland.org /e Dublin Head Office 18 Nicholas Street Dublin 8 00 353 1 4537111 /t depaul@depaulireland.org /e