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Where is
  your
 cloud?

            What’s
           happening
            on your
             cloud?
Where is
  your
 cloud?
What’s
happening on
 your cloud?
Out with the old CRM habits….


 CRM                            In with the
                                NEW….




                            IT’S
                           ALIVE!
IT’S
ALIVE!
Review in SF:

TO report
No manual reporting, so what’s in SF is what will be on report
Details, details, details – the only time to generalize comments is in the TO field
Use the iPad & SF ap

New coments field
TO ckbox gone, color only
All fields
Must enter info as it happens

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Team meeting prezo 06 29 11

  • 1.
  • 2.
  • 3. Where is your cloud? What’s happening on your cloud?
  • 4. Where is your cloud?
  • 5.
  • 6.
  • 7.
  • 9. Out with the old CRM habits…. CRM In with the NEW…. IT’S ALIVE!
  • 11.
  • 12. Review in SF: TO report No manual reporting, so what’s in SF is what will be on report Details, details, details – the only time to generalize comments is in the TO field Use the iPad & SF ap New coments field TO ckbox gone, color only All fields Must enter info as it happens

Editor's Notes

  1. The old fashioned typewriter. No way to correct a typo, so user developed a way around this deficiency.The electric typewriter. Now there is a correction key – it backspaces & types the letter again on white-out tape, essentially erasing the mistake. The old habit changed – you backspace to erase something, letter by letter.The word processor. Now we have the ability to highlight as much text as we need and delete it all at once – we don’t tap the backspace key a hundred times. The machine has become more efficient, and we have changed our habit accordingly.
  2. We are a virtual team…each of us busily working away on our own cloud, developing our own habits.
  3. Since our team is part of a larger machine, we need to maximize our efficiency. We can be more efficient as a groupif we each utilize two (user-friendly!) resources.
  4. To communicate where your cloud is each day,
  5. Our Outlook calendars are powerful tools – but only when we utilize them. This example is not useful (only appts are recurring and there are no details) Ex) “presentation”
  6. This calendar shows many things – when I’m busy, when I’m traveling, when I’m free – all at a glance.
  7. If your calendar is kept up with details, I can pull the “important” appointments onto the BizDev & Karen’s calendars, allowing Karen, Mark, and all of us to be more informed.
  8. To communicate & record what’s happening on your cloud, your best friend & mine,
  9. SF is a living, breathing, thing. It needs to be touched. Often. Not just once a week.
  10. We will no longer have manually generated reports. Top Opps report will be generated directly from SF – it will look basically like this…Change from PP to SF to review new TO report with TO Note field.