1. January 05, 2016
To Whom It May Concern:
I, Rajal Joshi, Manager, Sales and Scheduling at the Young Drivers of Canada National
Customer Service Centre, am writing this letter as a reference for Mr. David Cho.
David worked with Young Drivers for 6 months in 2015. He was responsible for dealing
with customers over the phone, responding to their queries and making sales. He also
would make outbound calls responding to online queries posted by potential customers.
He successfully performed all his responsibilities while maintaining a courteous and
enthusiastic manner. As a salesperson, David had a competitive spirit, but never
stooped to "low blows" to get a client. He came up with many ideas to improve sales
and get better customer retention.
During his employment with us, David received recognition for his outstanding
performance in an email campaign. For this campaign he emailed over 1500 customers
in a period of less than a month to upsell them on our services. Customers responded
well to his efforts and he got many additional sales through this campaign.
If you wish to know anything else or need any other information, feel free to contact me.
Thanking you,
Yours sincerely,
Rajal
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Rajal Joshi
Manager, Sales and Scheduling
National Customer Service Centre
Young Drivers of Canada
Tel: 416-322-7000
Email: rajal@ydcsc.com