1. Cell: (419) 674-3522
Email: D_Cosart@Yahoo.com
David Anthony Cosart
4376 Cambry Lane - Dublin, OH 43016
Education:
Ohio University, Athens, OH June 2007
Master of Science - Recreation Studies
Ohio Northern University, Ada, OH May 2005
Bachelor of Arts – Sport Management
Professional Experience:
Dublin Recreation Center – Dublin, OH November 2015- Present
Open Gym Supervisor
♦ Setting up programs in gym.
♦ Supervising open gym time.
BMW Financial Services – Hilliard, OH 2012- 2015
Canada Customer Interaction Specialist
♦ Primary e-mailer for Canada CIC department
♦ Primary trainer for Canada CIC department
♦ Primary trainer for Canada CIC department
♦ Supporting U.S. Customer Relations Tier One as back-up
♦ Making outbound calls for U.S. Initial Quality and Satisfaction Team
♦ Canada Sales Funnel Management Team member
o Helping generate leads for Canadian dealerships by contacting potential customers via telephone
o Obtaining feedback from BMW Canada events
o Making welcome calls to new customers to answer questions and get dealer feedback
♦ Supporting ParkNow by taking inbound calls and following up with customers
♦ Attending bi-weekly conference call with head office to provide update on Sales Funnel team
♦ Supporting Canada Customer Interaction Centre (CIC) as inbound representative
♦ Leading new vehicle training for Canada CIC associates
♦ Testing to develop Adeptra automatic dialing system for Canada Sales Funnel team
♦ Member of department social committee
Ohio Northern University - Ada, OH 2005-2012
Shuttle Driver
♦ Provided shuttle service to students to and from various Ohio and Michigan airports
♦ Helped new students find their rooms on campus
Kenton Times – Kenton, OH 2008-2011
Sports Correspondent
♦ Covered local basketball and football games
♦ Wrote season preview stories for fall and winter sports
Union County Family YMCA – Marysville, OH 2009
Sports Director
♦ Developed and managed campaigns to increase public participation in summer activities
♦ Responsible for maintaining budget within youth sports leagues and sports camps
♦ Organized and assisted with community events and fundraisers
Lake County East End YMCA – Madison, OH 2007-2008
Youth and Family Program Director
♦ Director of summer youth programs and activities
♦ Supervisor for day camp counselors youth sports instructors
♦ Managed programming for pre-school and youth sports
♦ Determined department annual budget and monthly evaluation of budget numbers
2. Hardin County YMCA – Kenton, OH 2002-2007
Front Desk/Day Camp Assistant
♦ General customer service duties, sold memberships and gave facility tours