As an example of Revamping existing applications, NRB explains the different steps of modernization, through an IT Roadmap, including the use of Enterprise Service Bus, a Rule Engine to externalize the rules of existing codes, advanced analytics capabilities and integration with external Packages.

1. THE NRB ZLINUX STRATEGY
DIGITAL TRANSFORMATION
POWERED BY Z
William Poos, Head of Architecture & Consulting

2. Agenda
The business challenges
Our consolidation strategy
The levers of modernization (examples)
Cases

3. Smart Things
Smart
Device
Social Media
Channel
management
(Physical/
digital)
Lesenjeux
Business/IT
User experience
Understanding of customers/prospects
Understanding of behavior-needs, gains, difficulties – emotions
Identification of strengths and weaknesses of the current user experience
Setting up new channels (mobile, social ...) – Commitment
Multiplication of contacts, increased visibility - attractiveness
Mobile - geolocation nearest agency, loyalty cards, payment
Social – sentiments, monitoring, c2c Marketing
Segmentation of customers/prospects
Integration of internal and external data (location - mobile, sentiments- social)
Segmentation – targeted campaigns, personalization per group granular
customer insight
Personalization Interactions per segment / per user
Personalization of the products/services
Personalization of the interactions at different moments

4. Smart Things
Smart
User
Device
Social Media
Our “smart”
Services /
Products
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)
Innovation of products
Evolution of business model
Evaluation of evolution scénarii
Innovation Types
Replacement of products/services
Creation of new products/services
Extension of products/services (mass customization)
Fail fast, succeed faster
Reduction of time 2 market
Customer driven innovation
Minimum viable products
Real-time tracking of the impact of innovations(Zara, …)
Partnership / B2B – loyalty & efficiency
Facilitate / improve the backoffice integration
Outsourcing of the activities to partners
(google maps, demand management outsourcing)

5. Smart Things
Smart
Device
Social Media
Our “smart”
Services /
Products
Process
automation
(client/internal/
providers)
Collaboration
(Internal,
crowd
sourcing)
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)
1. All Teams wille expose their data…
2. Teams must communicate throught interface
3. … no other form of interprocess communication allowed
4. Interface without exception must be externalizable
5. Anyone who doesn’t do this will be fired
Enjeux
Business/IT
Digitalization of processes / interfaces
Integrate personalization into production
processes
Use external accelerator when available
Adapt core systems to support dynamic
tarification, customizations of products, …
Implement business process agility
Extend business autonomy in the management of
digital communication (website, document, …),
business rules, …
Internal/external collaboration
Facilitate access to the information system
(anywhere –anytime – anyplaces)
Facilitate the internal/external collaboration
Ensuring the sharing of ideas

6. Smart Things Management of reference data
Smart
User
Device
Social Media
Our “smart”
Services /
Products
Process
automation
(client/internal/
providers)
Collaboration
(Internal,
crowd
sourcing)
Predictive Analysis
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)
Enjeux
Business/IT
Business Intelligence - analytics
Identification / integration of relevant data sources
(internal, external public, private, IoT)
Discovery in real-time by business and data scientists
Intuitive tool for graphical real-time exploration
Discovery / accurate understanding of patterns / business trends
Decision in real-time – cf. innovation test of new products/services
Learning
Automation of discovery of pattern (Watson)
Data publication (ie. Google maps) – Valorization
Sales patterns / sales data sources
Publication via API for partners/ecosystem

7. Agenda
The business challenges
Our consolidation strategy
The modernization levers (examples)
Practical cases

8. Smart Things Management of reference data
Smart
User
Device
Social Media
Our “smart”
Services /
Products
Process
automation
(client/internal/
providers)
Collaboration
(Internal,
crowd
sourcing)
Predictive Analysis
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)
ITCapabilities
System of engagement
(SoE)
Staying competitive by improving
the user experience of your
customers
Identification of the weakness
- Implementation of new channels
- Integration of channels
System of Interactions
(SoI)
Core Services API building
Packages/solutions integration
(on premise, cloud)
Using APImarkets (SFC, Twitter,
MailChimp, …)
System of records (SoR)
Improve agility of the core functions by
- Externalization of business rules (odm)
- SOA Integration
- Factorization – transversal components
- Data Model Modernization
-
System of insight (SoInsight)
Loading real-time analytical models
Autonomy business BI
Real-time synchronization between analytics and
operational datasources
IntegratedSDLC/Monitoring

9. Systems of
Engagement
Systems Of
record
End to end
Monitoring
Integration
Systems of
Insight
System of
Interactions
API/ESB
MDM
ODM
Cobol
PL/I
Data
Stage
SPSS
CDC
App
linX ESB
BPM
C.
Strea
m

10. Our consolidation strategy
IBM provides a number of
modernization options for
mainframe application
workloads. The
maturation of IBM's Java
offerings and Linux for
System z provides
companies with viable on-
platform modernization
options.
The CICS and IMS
development labs continue
to invest in these
mainframe runtime
environments, proving a
number of SOA and batch
modernization options.
• Business Continuity
• Scalability and Performance
• Flexibility
• Manageability
• Quality of Service
• Security
IBM
Continuous
Improvements

11. Agenda
The business challenges
Our consolidation strategy
The modernization levers (examples)
Practical cases

12. The modernization levers
Systems of records – Operational Data Manager

13. The modernization levers
Systems of records - Master Data Management

14. The modernization levers
Systems of Interactions - Publication of services in SOA infra
WebServices
PL/I Service
XML /
JSON
XML/
JSON
Contexte
Business
Signature
Contexte
Business
Signature
Error
Handling
SOAP
Gateway
Security Enforcement
z/OS
Connect
JAVA Service
Native
Attention points :
Design Principles
 Compensation Operations
 Lightening existing
framework (security, IO,…)
 JSON = IMS v13 & PL/I 4.5
 Java zOS => ZiiP

15. Systems of monitoring
The modernization levers

16. Agenda
The business challenges
Our consolidation strategy
The modernization levers (examples)
Practical cases

17. 17
Products data,
finance, …
A1
Customer / Private
people and
collectivities
Integration of internal & external data
Transactional Connector back
office
Intégration fonctionnelle
Code kernel Kernels
A1 Sinistre Auto
A2 Production Auto
AC Accidents Corporels
AT Accident du travail
AV Actuariat vie
BL Lutte contre le blanchiment d'argent
CA Comptabilité analytique
CB Commissions Dexia
CC Nouvelle application courtier (CCR)
CD Comptabilité générale
CM Applications communes
CO Comptabilité (> 5/02/09)
CP CoaRea
CR SMAP Crédit
CV Collectivité vie (CV + ASCV)
D1 Droits communs sinistres
D2 Droits-Communs particuliers
D5 Droits communs production collectivité
DC Droit-Commun
DO Clients douteux (> 5/03)
DP Dépenses et paiements
F2 Branche 23
F3 Produits mixtes (BR21-23)
FI Assurance First
FP Fonds de pensions
FT Connection F.A.T.
GA Gestion du personnel
I1 Incendie sinistres
I5 Incendie collectivités
IB Incendie
IE Incendie (ancienne applic. V2)
MD Dossiers médicaux
MS Soins de santé
NK Nouvelle application Caisse
PC Assurance prêt à tempérament
PH Prêts hypothécaire
PR Perte de revenus
PS Pointages Ethias
RH Ressource humaine
RO Auto RO (12)
RS Restaurant
RV Rentes Vie des Particuliers
S1 Signalétique des particuliers
S5 Signalétique des collectivités
SA Ethias assistance
SM Ethias Applicatif commun
SO Solicote
T1 Accidents travail sinistres
T2 Accidents du travail
T5 Accidents travail production
TB Tableau de bord
V1 Multisecurity
V2 Bons d'assurance
VI Assurance Vie
WF Wait for input
XP Modulo
ZK Zorgkas
EU Euro
RD Restaurant direction
DW Data WareHouse
TE Téléphonie
ES Sécurité Applicative
PK Package Incendie - droit commun
?? Infocentre
D3 Droits Communs Chasseurs
D9 Droits-Communs particuliers Autres (D2 et D3)
Data Integration and internal and external functionalities (ESB)
A2
AC
AT
CC
CD
CM
CO
D1
D5
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AV
BL
CO
CM
CR
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AV CM
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70 % DL1 30 % DB2
Business Process
Business Rules
Prod. Management
B2B
Parameterization"clientandProducts"Hardcodedbyproduct–as-is
EDM – Desk top publishing
BI
Core Business / Support
eHR
Social Media
- Reputation monitoring
- Promotion of products and services
- Supply services
- Animate the community
Customer Experience
- Permeability of channels
- Personalization of user experience
- Self Service, Automated
- MY ETHIAS v2
- EXTRANET V2
Mobile Channel
- Promotion of products and services
- Sell product and services
- Geolocalized Service
- MOBILE V1
Process
Customer data / products
Business rules
Document Templates
Web Content Management(CQ5) – Development model
Illustration

18. Customer SOA
HTML5 HTML5
Private
Payroll(new)
Internal API - Services
LifeRay B2B private API
ExternalNonexposedExposed
Private portals Smart Devices
....
Core Functions
Applications B2B
…
Percée
Intranet
Customers applications BO
API partner
Talent
Soft
…
…
Spéifiques
…
Public payroll
engine
Open
Public API
Third parties Apps
Third party automatics accessThird party interactive access
Family
Allowances
Analytic services
HR Optimizer
Simul
Budget
DWH
Evolution vs revolution

19. Agenda
The business challenges
Our consolidation strategy
The modernization levers (examples)
Practical cases
Questions

20. www.nrb.be