NRB is one of the major ICT services and solutions provider in Belgium and disposes of its own state-of-the-art geographic redundant datacenters. We are dedicated to the financial sector, the public & social sector, the utilities and the industry.

1. ICT QUALITY, INNOVATION & EXPERTISE
AT THE SERVICE OF YOUR BUSINESS!

2. 2
WE COMMIT TO SUPPORT OUR CUSTOMERS
IN THE EVOLUTION OF THEIR
ORGANIZATION. WE HELP THEM TO
ACHIEVE THEIR OBJECTIVES, TO INCREASE
THEIR PERFORMANCES, TO BECOME MORE
PRODUCTIVE AND MORE EFFICIENT. WE
BUILD GENUINE PARTNERSHIPS WITH THEM
SO THAT THEY MEET THE EXPECTATIONS OF
THEIR OWN CUSTOMERS.
ULRICH PENZKOFER
CEO, The NRB Group

3. 3
WHO ARE WE?

4. 4
544
€146,7 M
149
€23,4 M
188
€26,6 M
179
€30,0 M
17
€1,7 M€4,9 M
448
€74 M
44
€3,5 M
25
€2,5 M
FINANCE & INSURANCE
PUBLIC & SOCIAL
UTILITIES
INDUSTRY
INT. ORGANISATIONS
HEALTH CARE PUBLIC & SOCIAL LOCAL MOBILE & WEB
+ 2,000 collaborators (FTE+Freelance)
Total turnover: + €300 M
21

5. 5
A LOCAL PRESENCE

6. 6
Member of the
Board of Directors
NRB’S
MANAGEMENT

7. 7
TO SUPPLY RELIABLE, INNOVATIVE AND HIGH-
QUALITY IT SOLUTIONS TO OUR CUSTOMERS
EVERYWHERE IN BELGIUM
MISSION
• TRUST: COMMITMENT, QUALITY,
ADDED VALUE …
• RESPECT: ETHIC, INTEGRITY, PERSONALIZED
SERVICE ...
• TEAM SPIRIT: COLLABORATION, CREATIVITY,
SOLIDARITY …
VALUES
WE WANT TO BE A ROLE MODEL FOR THE BELGIAN ECONOMY. WE
WANT TO BE #1 WHEN IT COMES TO QUALITY AND INNOVATION
IN THE FIELDS OF IT.
VISION

8. 8
The NRB Group has
an unique
infrastructure,
including mainframe
and distributed
environments,
located in its own
geographically
redundant data
centers in Belgium.
Being a local player,
we can still offer our
clients the necessary
attention and
flexibility they may
not be able to find at
global providers.
One stop shop! We
take care of all the
elements of a
complete IT solution
and its entire life
cycle.
You benefit from our
extensive functional
knowledge due to
almost 30 years of
experience in the
public and private
sectors.
The NRB Group has
the critical size and
capacity to
guarantee a
competitive price
for high-quality
services.
5 REASONS TO CHOOSE THE NRB GROUP

9. 9

10. 10
IN US THEY TRUST

11. FINANCE & INSURANCE PUBLIC & SOCIAL UTILITIES INDUSTRY INT. ORGANISATIONS

12. HEALTH CARE LOCAL GOV (SOUTH) LOCAL GOV (NORTH) MOBILE & WEB

13. 62%
63%
66%
70%
70%
70%
71%
72%
73%
73%
73%
75%
75%
76%
76%
77%
78%
78%
78%
79%
79%
80%
80%
81%
82%
85%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
BT
Verizon
CSC
Xerox
T-Systems
Orange Business Services
IBM
Belgacom
CGI
Cognizant
Capgemini
HP
Atos
Infosys
Dimension Data
Accenture
Cegeka
Steria
Fujitsu
NRB
Getronics
RealDolmen
Telenet
TCS
Econocom
Computacenter
13
Key to scores
Very unsatisfied 0%
Unsatisfied 20%
Somewhat unsatisfied 40%
Somewhat satisfied 60%
Satisfied 80%
Very satisfied 100%
NRB
Average = 75%
THE SATISFACTION OF OUR CUSTOMERS IS THE BASIS OF OUR SUCCESS
A CUSTOMER SATISFACTION SCORE OF 79%
Source: Whitelane Research IT Outsourcing Study BeLux 2015

14. 14
OUR INFRASTRUCTURE

15. 15
2 SITES
HERSTAL
+ 30KM Dark Fiber
+10 TELECOM PROVIDERS
SELF-SUFFICIENT IN ENERGY
3 DATA CENTERS
1 DATA CENTER
VILLERS-LE-BOUILLET
A GEO-REDUNDANT ICT INFRASTRUCTURE

16. 16
MAINFRAME
IBM Z/OS:
+ 11.000 MIPS
+ 1 BILLION TRANSACTIONS PER YEAR
BULL GCOS8
DATA CENTERS

17. 17
DISTRIBUTED SYSTEMS
WINDOWS, LINUX, UNIX & AS/400
STORAGE & BACK UP
SAN (STORAGE AREA NETWORK) + 2,1 PB (PETABYTE)
CONVERGED: V-BLOCK
PURPOSE BUILT: EXADATA
DATA CENTERS

18. 18
TOTAL CAPACITY: OVER 1.500 PAGES PER MINUTE
70 MILLION+ PAGES PRINTED PER YEAR
MORE THAN 35 MILLION DELIVERIES PER YEAR
MORE THAN 300.000 LETTERS PER DAY
PRINT SHOP

19. 19
VIDEO MONITORING SYSTEMS IN REAL TIME
ESCALATION PROCEDURES SHORTENED
QUICK AND EFFECTIVE MANAGEMENT OF INCIDENTS AND
PRIORITIES
OPTIMIZED COLLABORATION IN CRISIS
SERVICE CONTROL CENTER

20. 20
FULLY FENCED DOMAIN
INTRUSION DETECTION SYSTEM
ABOUT A HUNDRED OF SURVEILLANCE VIDEO CAMERAS
SPECIFIC ACCESS AREAS
FIRE PREVENTION SYSTEM WITH AUTOMATIC EXTINGUISHERS
ONSITE SECURITY TEAM
DE-DUPLICATED POWER SUPPLY FROM GRID UP TO COMPUTERS
REDUNDANT UPS PROTECTION
REDUNDANT GENERATOR UNITS THAT AUTOMATICALLY START FUNCTIONING DURING A
POWER FAILURE
DE-DUPLICATED AIR-CONDITIONING SYSTEMS
DE-DUPLICATED NETWORK INFRASTRUCTURE
SPECIAL AREAS FOR THE STORAGE OF PAPER AND ACCESSORIES
THE BUILDINGS’ SECURITY

21. 21
OUR OFFERING

22. SOFTWARECONSULTING INFRASTRUCTURE
22
NRB-TRASYS SERVICES
MANAGED STAFFING PRINTING
Business & IT Consulting
Digital/IT Roadmap
Cyber-Security
Solution Architecture
Business Continuity &
Disaster Recovery
Application Solutions
Implementation
Custom Development
Integration
Maintenance
Mainframe Hosting
Distributed Systems
Hosting
Housing
Managed ExaData (Oracle
Databases)
Workstation Management
Transactional Documents
Digital Printing
Book Printing
Technical Assistance
Times & Means Mode
Staffing
Staff Augmentation based
on SLAs

23. 23
COMBINE YOUR OWN IT ENVIRONMENT WITH NRB’S PRIVATE
CLOUD AND PUBLIC CLOUD SERVICES!
NRB ASSUMES THE ROLE OF CLOUD SERVICE INTEGRATOR.
…
NRB’S HYBRID CLOUD

24. 24
CLOUD COMPUTING
YOU CHOOSE THE COMPONENTS THAT
YOU WANT TO MANAGE ON YOUR
OWN AND THOSE YOU WANT TO
OUTSOURCE
SERVICES THAT ADAPT TO YOUR
NEEDS
A MONTHLY BILLING BASED ON THE
ACTUAL USE

25. 25
NRB-TRASYS APPLICATION SOLUTIONS
ENTERPRISE
CONTENT
MANAGEMENT
COMMUNICATION
& COLLABORATION
ADVANCED
ANALYTICS
(BIG DATA)
BUSINESS
APPLICATIONS
(SAP ERP…)
DIGITAL
PUBLISHING
ENTERPRISE
MOBILITY
INTEGRATION
PLATFORMS
ECOMMERCE &
DIGITAL
MARKETING

26. 26
OUR PARTNERS

27. 27

28. 28
OUR ADDED VALUE

29. 29
SECURITY COSTS
EFFICIENCYINNOVATION COLLABORATION
SPEED EXPERTISE

30. WANT TO LEARN MORE?
WWW.NRB.BE