2. Overview
AMTRAK, also known as the National Railroad
Passengers Corporation
Created by Congress in 1970
Began Operation in 1971
More than 20,000 employees
Own 469 Locomotives/1519 passengers car
Run over 300 trains a day
Over 500 stations
21,000 Train route miles in 46 States
Own 80% of the Northeast Corridor(Boston-DC)
Over 26 Million Passengers a year
3. Service Offered
Variety of Routes
High Speed Rail
Acela Express on Northeast Corridor only
Variety of Sitting options
Operates 14 long distance routes across the
country
4. Strategic Elements
Positioning
Image
Target Markets
Differential Advantage
Compared to Cars
Compared to Airlines
Promotional/Advertising Strategy
Students Advantage Discount Card
Veterans Advantage Discount Card
International Students Identity Card
AAA Membership Card
5. Pricing Strategy
Tier Pricing
Limited Promotions
No Direct Rail Competitors= No Price Wars
Pressure from Non-Rail Competitors
6. List of Trains
Acela Express (Boston – New York City – Washington, D.C.)
Keystone Service (Harrisburg - Philadelphia - New York)
Adirondack (Montreal - Albany - New York)
Lake Shore Limited (Chicago - Cleveland - Buffalo - Boston / New
York)
Amtrak Cascades (Vancouver, BC - Seattle - Tacoma - Portland -
Salem – Eugene)
Maple Leaf (New York - Buffalo – Toronto)
Auto Train (Lorton, VA (Washington, DC) - Sanford, FL (Orlando)
Michigan Services (Chicago - Detroit - Pontiac / Chicago - Grand
Rapid)
Capitol Corridor (San Francisco - San Jose / Oakland - Sacramento /
Auburn / Reno)
Northeast Corridor 1 (New York - Philadelphia - Baltimore –
Washington) & many more……
7.
8.
9.
10. Performances
In 2018, Amtrak served 31.7 million passengers and
had $3.4 billion in revenue
While employing more than 20,000 people
83% of passengers travel on routes shorter than 400
miles(645KM)
11. Advantage
No other major rail passengers competitor
Free to Drink
Lo cost travelling across country- $200 for one way
Connected with closer Destinations