Successfully reported this slideshow.
Your SlideShare is downloading. ×

Cultural differences - why is so important to understand to resolve dysfunctions of a team

Ad

Cultural differences
Why it is so important to understand to resolve dysfunctions of a team
Netherlands, January 2020Danie...

Ad

Who’s engaged at work?

Ad

3 Full research available here: https://www.gallup.de/183833/state-the-global-workplace.aspx

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Ad

Upcoming SlideShare
Rush DOZ Case Study
Rush DOZ Case Study
Loading in …3
×

Check these out next

1 of 22 Ad
1 of 22 Ad

Cultural differences - why is so important to understand to resolve dysfunctions of a team

Download to read offline

One of the main challenges we find nowadays are collective understanding of the company culture and what is expected from each of the employees. More and more companies believe that they have a heterogeneous culture, with people from different cultures and geography, working in different time zones, and the flexibility to work remotely. However, when the expectations of what needs to be done are not clear, cultural and language barriers can increase communication problems, cause a lack of trust and/or transparency, and decrease the team effectiveness. What do we have to do?

One of the main challenges we find nowadays are collective understanding of the company culture and what is expected from each of the employees. More and more companies believe that they have a heterogeneous culture, with people from different cultures and geography, working in different time zones, and the flexibility to work remotely. However, when the expectations of what needs to be done are not clear, cultural and language barriers can increase communication problems, cause a lack of trust and/or transparency, and decrease the team effectiveness. What do we have to do?

Advertisement
Advertisement

More Related Content

Advertisement

Cultural differences - why is so important to understand to resolve dysfunctions of a team

  1. 1. Cultural differences Why it is so important to understand to resolve dysfunctions of a team Netherlands, January 2020Daniele Fontainha and Guilherme Santos
  2. 2. Who’s engaged at work?
  3. 3. 3 Full research available here: https://www.gallup.de/183833/state-the-global-workplace.aspx
  4. 4. This sounds familiar to you? “I’ve done my part” “It was already like this when I arrived” “We delivered nothing, and that’s ok…” “This is not my business” “I am going to stay quiet” “I don’t want any trouble pointing out suggestions”
  5. 5. What happen with dysfunctional teams
  6. 6. … and it can be worst than that
  7. 7. The Five Dysfunctions of a Team
  8. 8. The Five Dysfunctions of a Team Lack of Commitment Fear of Conflict Absense of Trust Avoidance of Accountability Innatention to Results
  9. 9. What is culture? https://www.merriam-webster.com/dictionary/culture Beliefs Social forms Race Religion Attitude Values Goals Conventions “characteristic features of everyday existence (such as diversions or a way of life) shared by people in a place or time”
  10. 10. How culture can impact these layers?
  11. 11. Most people can be trusted? https://ourworldindata.org/trust
  12. 12. Cultural Types: The Lewis Model https://www.semanticscholar.org/paper/When-cultures-collide-%3A-leading-across-cultures-Lewis/ab4c2c7c8b6406da118afb34352d527d789fa065
  13. 13. The Culture Map
  14. 14. Low Context x High Context societies http://www.tcworld.info/e-magazine/business-culture/article/enabling-smooth-translations-from-japanese-into-english/
  15. 15. Source: https://www.semanticscholar.org/paper/When-cultures-collide-%3A-leading-across-cultures-Lewis/ab4c2c7c8b6406da118afb34352d527d789fa065
  16. 16. https://hbr.org/2014/09/predict-cultural-conflicts-on-your-team
  17. 17. Emotional x Confrontational https://hbr.org/2015/12/getting-to-si-ja-oui-hai -and-da
  18. 18. How to balance this? What about feedback? Source: Culture map book
  19. 19. Some examples... Source: Culture map book
  20. 20. Source: https://www.hofstede-insights.com/country-comparison/brazil,india,the-netherlands,the-uk/
  21. 21. So... ● Understand cultures around you/team/department/company ● Spend time to understand preferred communication style a. set explicit communication guidelines for the team ● Ask those on the extreme ends of the Direct—Indirect continuum to adapt their style as needed. https://davidlivermore.com/2014/08/18/a-culturally-intelligent-way-of-handling-the-elephant-in-the-room/
  22. 22. References 16 personalities test (free) Management Drives Feedback wrap

×