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Cultural differences - why is so important to understand to resolve dysfunctions of a team

Daniele Fontainha
Daniele Fontainha
Daniele FontainhaProject Manager- Agile Coach and Strategist at IBM

One of the main challenges we find nowadays are collective understanding of the company culture and what is expected from each of the employees. More and more companies believe that they have a heterogeneous culture, with people from different cultures and geography, working in different time zones, and the flexibility to work remotely. However, when the expectations of what needs to be done are not clear, cultural and language barriers can increase communication problems, cause a lack of trust and/or transparency, and decrease the team effectiveness. What do we have to do?

Cultural differences - why is so important to understand to resolve dysfunctions of a team

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Cultural differences
Why it is so important to understand to resolve dysfunctions of a team
Netherlands, January 2020Daniele Fontainha and Guilherme Santos
Who’s engaged at work?
3 Full research available here: https://www.gallup.de/183833/state-the-global-workplace.aspx
This sounds familiar to you?
“I’ve done my part”
“It was already like this when I arrived”
“We delivered nothing, and that’s ok…”
“This is not my business” “I am going to stay quiet”
“I don’t want any trouble pointing out suggestions”
What happen with dysfunctional teams
… and it can be worst than that

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Cultural differences - why is so important to understand to resolve dysfunctions of a team