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Operation: Dude

{

Dana Anger, Priyan Rajdev,
Jennifer Schlossberg, Nilofer Timol
Began his work in Los
Angeles
 1994 – created his own
label, selling exclusively
to Charles Gallay
 Early 2000s – gains
global recognition
 2001 – began
international
distribution, moved
production to Italy



In a market of high-end
goods with excessive
logos embellishments, his
understated luxury stands
out



Industry go-to for leather
jackets, flowing drapery
and fierce footwear



Best described as
“glamour meets grunge”
Holt Renfrew

Rick Owens

Age

20-60

20-60

Socioeconomic
Status

Middle-Higher

Middle-Higher

Lifestyle

Classic, fashion
conscious,
conservative

Trendsetter, fashion
forward, risk-taker

VALS Category

Innovator, Achiever

Innovator,
Experiencer

Brand Loyalty

Brand loyal

Very brand loyal
Product:




Price:

Men’s Apparel –
Jackets, Pants, Shorts,
Shirts
High-quality, high-price

$52,925




$2,910

High-end, luxury goods
Range: approximately
$80 - $3,500 CDN

$410

$830
Promotion:



Place:


Canadian Market – Holt
Renfrew as the top luxury
brand retailer in Canada is
comparable with:




US Market – Saks Fifth
Avenue, Nordstrom,
Bloomingdales
UK Market – Selfridges,
Harvey Nichols



Word-of-mouth
Exclusivity
Celebrity Promotions
Demographic:
• Gen X and Gen Y - instant gratification
• “We see, we want, we get” mantra
Socio-Cultural
• Competitive job market - spending to stand out
• Desire to “look the part”
• Consumers think they deserve instant
gratification
Economic:
• Economic health of Canada
explains the recent frenzy of
foreign interest
• Ex. Nordstrom, Saks Fifth
Avenue
• The Canadian male clothing
market rose by 3% in 2011
• Grew by 4% from 2011 to 2012
Technological
• E-Commerce and social media are large
players when it comes to marketing today
Competitive

• Direct Competitors: Harry Rosen, Top Man
• Indirect Competitors: The Bay, Nordstrom,
Barney’s, Bloomingdales
• Derbyshire’s bold strategy paid off, and the
company banked record profits in 2010
• Spending will hit an all-time high, Holts
needs to do is stand out- this capsule
collection will do that
Menswear

Prestige
Price

Mass
Market

Exclusivity

Affordability
“Glunge”

Attitude

Signature

• Equal parts
glamour and
grunge

• Wearable luxury
with a rock-n-roll
feel
• Dark basics of the
Rick Owens brand
Rick Owens signature leather revamped


The signature capsule collection that would be sold
exclusively at Holt Renfrew will involve no other than
Rick’s signature leather jacket



With inspiration
from Holt’s
signature colour, a
hot pink lining will
be added to the
inside of Owen’s
signature jackets
The return Of Punk:
“What makes punk so modern now is democracy, what was
once a rebellious anti-fashion look is now a popular trend
that can be worn by all ages from work to weekend.”
– Lisa Tant, vice-president and fashion editor for Holt
Renfrew

“You always thought it would go on sale, and it wouldn’t,
because people would buy it at full price.”
– “Elegant Monsters,” by John Colapinto. The New Yorker,
Customer Value:





Adding a world-renowned
designer option to
assortment
One-stop shopping
Convenience

Satisfaction:




Reached when an experience meets or
exceeds a customers’ expectations.
The Rick Owens offering will meet Holt
Renfrew’s customer expectations

Loyalty:




Align Rick Owens with Holt Renfrew in
preparation for new to market stores
CRM collaboration with the exclusive
Holt Renfrew American Express credit
card
Market Segments:




Holt Renfrew: high-end luxury niche market
Rick Owens: high-end luxury niche market
Consumer: Innovative, Achiever and
Experiencer

Target Customer:




In-line with Holt Renfrew’s target market
A fashion-forward, innovative risk taker
DRKSHDW by Rick Owens offered at a lower price point
“The Rick Owens customer would definitely be
at home here at Holt Renfrew. Our Yorkdale
location alone has seen a tremendous spike in
sales in recent years with brands closely aligned
with Rick Owens. Without giving actual sales
figures in my department, the spike in sales seen
in brands such as Dries Van Noten, Maison
Martin Margiela, Alexander Wang, Alexander
McQueen, Givenchy and Balenciaga, would
indicate to me that Rick Owens mainline and
DRKSHDW would do amazing here!”
-Daniel Sinniah, Director of Group Sales, Holt
Renfrew
The unique style, design and attitude Rick Owens
will bring to Holt Renfrew will give Operation:
Dude the fresh and different take on men’s
fashion it is looking for

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Assignment - Holt Renfrew's Operation Dude: Rick Owens

  • 1. Operation: Dude { Dana Anger, Priyan Rajdev, Jennifer Schlossberg, Nilofer Timol
  • 2. Began his work in Los Angeles  1994 – created his own label, selling exclusively to Charles Gallay  Early 2000s – gains global recognition  2001 – began international distribution, moved production to Italy 
  • 3.  In a market of high-end goods with excessive logos embellishments, his understated luxury stands out  Industry go-to for leather jackets, flowing drapery and fierce footwear  Best described as “glamour meets grunge”
  • 4. Holt Renfrew Rick Owens Age 20-60 20-60 Socioeconomic Status Middle-Higher Middle-Higher Lifestyle Classic, fashion conscious, conservative Trendsetter, fashion forward, risk-taker VALS Category Innovator, Achiever Innovator, Experiencer Brand Loyalty Brand loyal Very brand loyal
  • 5. Product:   Price: Men’s Apparel – Jackets, Pants, Shorts, Shirts High-quality, high-price $52,925   $2,910 High-end, luxury goods Range: approximately $80 - $3,500 CDN $410 $830
  • 6. Promotion:   Place:  Canadian Market – Holt Renfrew as the top luxury brand retailer in Canada is comparable with:   US Market – Saks Fifth Avenue, Nordstrom, Bloomingdales UK Market – Selfridges, Harvey Nichols  Word-of-mouth Exclusivity Celebrity Promotions
  • 7. Demographic: • Gen X and Gen Y - instant gratification • “We see, we want, we get” mantra Socio-Cultural • Competitive job market - spending to stand out • Desire to “look the part” • Consumers think they deserve instant gratification
  • 8. Economic: • Economic health of Canada explains the recent frenzy of foreign interest • Ex. Nordstrom, Saks Fifth Avenue • The Canadian male clothing market rose by 3% in 2011 • Grew by 4% from 2011 to 2012
  • 9. Technological • E-Commerce and social media are large players when it comes to marketing today Competitive • Direct Competitors: Harry Rosen, Top Man • Indirect Competitors: The Bay, Nordstrom, Barney’s, Bloomingdales • Derbyshire’s bold strategy paid off, and the company banked record profits in 2010 • Spending will hit an all-time high, Holts needs to do is stand out- this capsule collection will do that
  • 11. “Glunge” Attitude Signature • Equal parts glamour and grunge • Wearable luxury with a rock-n-roll feel • Dark basics of the Rick Owens brand
  • 12. Rick Owens signature leather revamped  The signature capsule collection that would be sold exclusively at Holt Renfrew will involve no other than Rick’s signature leather jacket  With inspiration from Holt’s signature colour, a hot pink lining will be added to the inside of Owen’s signature jackets
  • 13. The return Of Punk: “What makes punk so modern now is democracy, what was once a rebellious anti-fashion look is now a popular trend that can be worn by all ages from work to weekend.” – Lisa Tant, vice-president and fashion editor for Holt Renfrew “You always thought it would go on sale, and it wouldn’t, because people would buy it at full price.” – “Elegant Monsters,” by John Colapinto. The New Yorker,
  • 14. Customer Value:    Adding a world-renowned designer option to assortment One-stop shopping Convenience Satisfaction:   Reached when an experience meets or exceeds a customers’ expectations. The Rick Owens offering will meet Holt Renfrew’s customer expectations Loyalty:   Align Rick Owens with Holt Renfrew in preparation for new to market stores CRM collaboration with the exclusive Holt Renfrew American Express credit card
  • 15. Market Segments:    Holt Renfrew: high-end luxury niche market Rick Owens: high-end luxury niche market Consumer: Innovative, Achiever and Experiencer Target Customer:    In-line with Holt Renfrew’s target market A fashion-forward, innovative risk taker DRKSHDW by Rick Owens offered at a lower price point
  • 16. “The Rick Owens customer would definitely be at home here at Holt Renfrew. Our Yorkdale location alone has seen a tremendous spike in sales in recent years with brands closely aligned with Rick Owens. Without giving actual sales figures in my department, the spike in sales seen in brands such as Dries Van Noten, Maison Martin Margiela, Alexander Wang, Alexander McQueen, Givenchy and Balenciaga, would indicate to me that Rick Owens mainline and DRKSHDW would do amazing here!” -Daniel Sinniah, Director of Group Sales, Holt Renfrew
  • 17. The unique style, design and attitude Rick Owens will bring to Holt Renfrew will give Operation: Dude the fresh and different take on men’s fashion it is looking for

Editor's Notes

  1. www.ssense.com