1. WorkSpace gives small businesses easy, affordable access to big-business communication tools. It
unifies all of your communications into a single, user-friendly service that’s delivered to each
employee’s desktop as a per-user subscription. There is no capital outlay and no ongoing support or
maintenance costs.
With Workspace, you not only get all the PBX voice services you need, but also many other
communications services you already depend on, like e-mail, calendar, instant messaging,
conferencing and desktop sharing. And wrapped around all of it is a tool called Presence. A quick
glance at your desktop tells you where your colleagues are at the moment, and one touch connects
you instantly via phone, IM or even a spontaneous conference call with desk sharing.
With WorkSpace, everywhere you go, your office goes. Your entire organization stays connected and
productive, regardless of whether they’re in the office, working from home or on the road. And
WorkSpace is built on the Microsoft platform, so the user interface is familiar and easy to use.
Why Businesses
Need WorkSpace
You’re paying multiple providers big monthly fees for office communication tools
WorkSpace integrates your phones, e-mail, instant messaging, conferencing and more into one
unified communications solution with one low bill to pay.
You have a mobile workforce
Because WorkSpace delivers its services online, it’s completely portable and available wherever you
have Internet access. WorkSpace also delivers voicemail to email and essential features like call
forwarding and simultaneous ring, so you are constantly connected no matter where you go
throughout the day. This is especially advantageous for employees who travel a lot or spend a lot of
time out of the office.
workspace@atidan.com 215-825-5045 x5001 | 1www.workspacecommunications.com

2. You want your business to project a professional, polished image
With WorkSpace, smaller businesses have all the advantages of a big-company communication tool,
including professional-grade call handling services with auto-attendant, voicemail, call-forwarding, call
conferencing, call routing and call center functions – even professional greetings and music on hold.
Small companies and home-based businesses can project a professional and sophisticated image to
customers and clients.
You want big-business technology without the investment – and without the hassle
WorkSpace gives you big-business benefits without the need for costly equipment or maintenance.
Instead of incurring the heavy upfront costs of buying, installing and running in-house
communications systems, small businesses can benefit from a more flexible Software-as-a-Service
(SaaS) model that lets you buy communication services the same way you pay for utilities. Gone is
the complexity of multiple platforms from different services providers.
Local and long-distance voice Audio/Video Conferencing
services Collaborate from wherever you are. With a
A Voice-over-Internet Protocol (VoIP) solution single, easy-to-use interface, users can switch
allows WorkSpace users to place, receive, forward, seamlessly between audio, video and Web
or delegate local and long-distance calls right from conferencing and desktop sharing.
their PC, desk phone or mobile phone.
Email & Calendar Web Conferencing
Create messages, add contacts and share Web Conferencing allows users to connect
calendars with colleagues and clients. with colleagues and engage clients through
real-time meetings, training sessions and
events.
Instant messaging and Presence SharePoint
Contact people wherever they are at the moment. Microsoft SharePoint Services allow you to
With WorkSpace “Presence”, you’ll have up-to-date create Web sites for information sharing and
availability information based on a colleague’s document collaboration to increase individual
status on the network calendar, or personal and team productivity.
preference.
Call Center
ACD (Automated Call Distributor) processes many
simultaneous incoming telephone calls and evenly
distributes callers among multiple call center
agents.
workspace@atidan.com 215-825-5045 x5001 | 2www.workspacecommunications.com

3. workspace@atidan.com | 3www.workspacecommunications.com

4. Contact Atidan to find out more about our Unified Communications solutions including WorkSpace Hosted
Lync and Microsoft Office 365 solutions!
workspace@atidan.com | 4www.workspacecommunications.com