New Office 365 Enterprise
Built for teams and networks
Now with Skype for Business you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing. Connect your teams with the experience they love, in the Office applications they use every day.
Personalized and organizational insights
Easy-to-use live data monitoring and in-depth analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards and compelling data visualizations.
People-centric security
Microsoft handles your security so you don’t have to. Now you have even more control with increased privacy, transparency and refined user controls - it’s easy to see why this is the most secure Office ever.
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Office 365 Enterprise E5 Licensing
1. OFFICE 365 ENTERPRISE
E5 LICENSING
David J. Rosenthal, CEO, Atidan
August 11, 2016
Microsoft Briefing Center, NYC
2. 6/1 AND 7/1 RELEASE ANNOUNCEMENTS
• SfB PSTN Calling is launching for customers in Puerto Rico on 6/1, in the United Kingdom on EA
on 7/1
• Office 365 E5 SfB PSTN Conferencing is expanding into 16 new countries: Argentina, Chile,
Colombia, Hungary, Indonesia, Israel, Malaysia, Mexico, New Zealand, Peru, Puerto Rico,
Taiwan, Thailand, Turkey, United Arab Emirates and Venezuela on 6/1.
• Skype for Business PSTN Conferencing and PSTN Calling will be available for Enterprise,
Government and Academic (Enrollment for Education Solutions) customers in these new
countries on June 1, 2016
• 6/1 Availability of Skype for Business PSTN Consumption in Office 365
• SfB PSTN Toll-Free Dial-in is launching for customers in PSTN Conferencing Sell-to markets on
7/1
3. PSTN Conferencing:
Worldwide dial-in for your online
meetings
Cloud PBX:
Business phone system in the cloud
PSTN Calling:
Cost effective cloud based dial tone
(add-on)
Power BI Pro:
Live business analytics and visualization
Delve Analytics:
Individual and team effectiveness
Advanced Threat Protection:
Zero-day threat and malware protection
Advanced Security Management:
Enhanced visibility and control
Customer Lockbox:
Enhanced customer data access controls
Advanced eDiscovery:
Identifying the relevant data quickly
SECURITY
Advanced Enterprise Protection
VOICE
Complete Cloud Communication
ANALYTICS
Insights for Everyone
4. 317 Million
New pieces of malware created in past year*
Advanced Enterprise Protection
*Symantec “Internet Security Threat Report”, 2015
Text
Help protect your organization against unknown
malware and viruses (Protect)
Gain enhanced visibility and control into Office 365
usage and security incidents (Detect)
Maintain explicit control over your data in the cloud
(Respond)
Maintain compliance while streamlining the
eDiscovery process to save time and money
“Safe Attachments in Exchange Online Advanced
Threat Protection is going to reduce zero-day
threats from malware and viruses. This will help
prevent malicious attachments from impacting our
environment.”
- Brian Ivie, Chief Security Officer, SunGard
REDUCED
RISK
5. Advanced Threat Protection
• Help protect against unknown malware and viruses
• Provide real-time, time-of-click protection against malicious URLs
• Deliver rich reporting and URL trace capabilities with Click Tracing
Advanced Security Management
• Identify high-risk and abnormal usage, security incidents, and threats
• Gain enhanced visibility and context into Office 365 usage and shadow IT
• Reduce the possibility of attacks with granular controls that monitor access
Customer Lockbox
• Control all access to data; Microsoft must be granted permission
• Grant just-in-time access to limit data access
• Maximize data security and privacy by logging access control activities
Advanced eDiscovery
• Focus on what is unique and relevant by training the system to identify emails
and documents through predictive coding
• Reduce document volume with Near Duplicates and Email Threading
Advanced Threat Protection
Advanced Security Management
Customer Lockbox
Advanced eDiscovery
6. Insights for Everyone
Focus on what matters to you, so you can make
better business strategy decisions as well as
personal and team productivity decisions.
“Office 365 has made Henkel faster and more agile.”
-Joachim Jaeckle, Senior CVP, Henkel
BETTER
DECISIONS
Leader
In Gartner’s Magic Quadrant for
Business Intelligence and Analytics Platforms
for the ninth consecutive year
and placed furthest in vision
*Gartner’s Magic Quadrant for Business Intelligence and Analytics Platforms, February 2016
Transform your company’s data into rich visuals and
analytics for better decision making
Be more effective, make better decisions, and save
hours every week with time and relationship insights
for individuals and teams
7. Power BI Pro
Delve Analytics
Power BI Pro
• Gain fast, easy access to the data you need with a simple intuitive experience
• Access a live, 360º view of your business through a single dashboard
• Discover new insights by exploring your data with rich visualizations
Delve Analytics
• Leverage personal analytics to improve individual effectiveness
• Use the Outlook add-in to understand email reach and impact
• Identify top collaborators and understand collaboration trends
8. 100 million
meetings conducted each month
using Skype services
Complete Cloud Communication
Provide one platform for meetings and voice
Reduce voice and conferencing costs
Connect to meetings and each other from virtually
anywhere, on any device
“We estimate that we will save about [US]$100,000 a
year by standardizing on Skype for Business Online.
This savings results from reducing the use of third-
party conferencing providers, long-distance and toll
calling contracts, and PBX and phone systems.”
- Niv Dolgin, Director of Enterprise Infrastructure, Ixia
COST
SAVINGS
9. PSTN Conferencing
• Use a tolled dial-in number to join meetings from any device
• Dial out to bring participants into the meeting
Cloud PBX
• Centrally manage users for communications, email, and content from Office 365
• Eliminate separate PBX systems and transition to the cloud
PSTN Calling
• Subscribe to calling plans from Office 365
• Use existing phone numbers or get new ones
Cloud PBX PSTN Calling
PSTN Conferencing
X
10. Features Office 365 Services $8 $20 $35
Business Class Email and Calendars Exchange Online 50 GB Unlimited Unlimited
Social, Video, Sites, Work Management Yammer, O365 Video, SharePoint Online, Planner
New
●
New
● ●
IM, Online Meetings, Meeting Broadcast Skype for Business
New
●
New
● ●
File Storage, Sharing, Information Discovery OneDrive for Business, Delve ● ● ●
Office Online ● ● ●
Office Client Apps Office 365 ProPlus ● ●
Archiving, Rights Management, Data Loss Prevention, Encryption
New
● ●
Advanced Security Management, Advanced eDiscovery, Secure Attachments and URLs, Access Control ●
Analytics Power BI Pro, Delve Analytics ●
Cloud PBX Skype for Business ●
PSTN Conferencing* Skype for Business ●
Enterprise Plan Add-ons
PSTN Domestic and International Calling** Skype for Business +$24
CRM Online Professional Dynamics +$50 +$50
Office 365 Enterprise Suites
10
11. E5 Helps Save Costs
E3 Step up to E5
$15 PER USER
E5 SUITE DISCOUNT
$41 PER USER
STANDALONE
Delve Analytics
Power BI
PSTN Conferencing
Cloud PBX
Office 365 Advanced eDiscovery
Advanced Threat Protection
Customer Lockbox
Advanced Security Management
PBX solution
PSTN conferencing solution
Analytics
$90+ PER USER FROM
COMPETITORS
eDiscovery solution
Advanced visibility
Data access control
Advanced security
12. NEW LICENSING MODEL - STEP UPS FOR ADD-ONS
E3 Add-on E4 Add-on
E5 Add-on
Step Up to E5 Add-on Step Up to E5 Add-on
$13 $11.30
HIGHLIGHTS
13. PATHS TO E5
E3 E4 ECS
E5
Step Up to E5 Step Up to E5 E5 Add-on to ECS
$15 $13 $15
14. PATHS TO CLOUD VOICE FOR E4
E4
$22
On-Prem PBX
E5
Cloud PBX and PSTN Conferencing
Advanced Security and Compliance
End User and Organizational Analytics
+$13
E3
Cloud PBX
+$6
Full IT & End User Value
Voice in the Cloud
15. Exchange Online Included Add-on Add-on $2
Exchange Online or
SharePoint Online
Included Add-on Add-on $2
Exchange Online Included Add-on Add-on $4
None Included Add-on Add-on $10
Exchange Online or
SharePoint Online
Included Add-on Add-on $8
Skype for Business
Online Plan 2
Included Add-on N/A $8
Skype for Business
Online Plan 2
Included Add-on Add-on $4
Skype for Business
Online Plan 2
+ Cloud PBX
Add-on Add-on
Cloud PBX Required
N/A $12/$24
Skype for Business Online PSTN Service Use Terms.
NEW OFFICE 365 SERVICES PRICING
16. Current Licensing Position End State Licensing Position
What they have Current Price What they want New SKUs New Price*
E4 $22 E4
↑
E5 E5 Step up SKU +$13 E5 Step up
E3 $20 E3
↑
E5 E5 Step up SKU +$15 E5 Step up
E3 $20 E3
↑
E3 with
Cloud PBX
Cloud PBX
Add on
+$8 Cloud PBX
E3 Plus CAL
$20 E3
$2 Plus CAL
↑
E5 E5 Step up SKU +$13 E5 Step up
ECS $20 E3
↑
ECS with E5 E5 Step up SKU +$15 E5 Step up
ECS with E4
$20 E3
$2 Voice Add on
↑ ECS with E5 E5 Step up SKU +$13 E5 Step up
SCENARIO SUMMARY
17. SKYPE FOR BUSINESS
Features
$8 $4 $12 Domestic
$24 International
End-user call handling: (answer, hold, transfer, sim ring) ●
Setup and use call designation ●
Team Calling ●
Use IP Desk Phone ●
Set and enforce calling policies ●
Emergency calling ●
Skype for Business Plus CAL ●
Dial-in for Skype Meetings ●
Meeting Dial-out to PBX/PSTN users* ●
Toll Free Dial-in Conferencing* ●
Default join from PBX/PSTN phones ●
Phone number assignment ●
Inbound calling ●
Outbound calling (Domestic/int’l) ●
18. PSTN CONFERENCING: SERVICE PLAN OVERVIEW
18
Toll Free Dial-in Conferencing
International Dial-out* Conferencing
Usage billed per minute
Skype for Business Online PSTN Service Use Terms.
Inbound Conferencing
Domestic Dial-out Conferencing
Included in service plan
For geo availability of PSTN services, please refer to Slide 20
19. PSTN CONFERENCING: AUDIO SERVICES
4
5
Capability
Sell-To Countries
Dial-in Availability
Countries
Other Countries
Join Skype
Meeting*
Authenticated access available to Skype for Business users
Unauthenticated access available to external users
Tolled Dial-in Domestic number used by invitees to join audio portion of meeting
Toll-free number or low-cost int’l
number used by invitees to join
audio portion of meeting
Toll Free Toll-free dial-in number provided in select countries to invitees to join audio portion of meeting**
Domestic Dial-out Presenters can dial-out to any number within the same country as the organizer (e.g. US to US)***
Int’l Dial-out Can dial-out to any international number**
Scenario: user based in the US using Domestic Tolled Dial-
out Conferencing and International Dial-out Conferencing
1
2
3
*VoIP Audio only
**Billed on a per-minute basis
***Within select countries; see the service terms for details
VoIP Audio is available to all Skype Meeting attendees in Skype for Business clients
Licensed organizers now have Dial-in and Dial-out services in Skype meetings
For geo availability of PSTN services, please refer to Slide 20
20. PSTN CALLING: SERVICE PLAN OVERVIEW
20
Per minute charges for excessive usage*Usage billed per minute
Inbound calling
Domestic outbound calling*
International outbound calling*
Included in Domestic + International service plan
Skype for Business Online PSTN Service Use Terms.
Inbound calling
Domestic outbound calling*
Included in Domestic service plan
For geo availability of PSTN services, please refer to Slide 20
21. PSTN CONSUMPTION OVERVIEW
21
PSTN Consumption enables PSTN Conferencing international dial-out and calling beyond any minute limits included in the base PSTN Calling or PSTN Conferencing subscriptions.
Office 365 and Skype for Business will use a Pre-paid Billing Model for PSTN services.
PSTN Consumption billing can be enabled on any tenant licensed for PSTN Conferencing or PSTN Calling.
PSTN Consumption billing available in all PSTN Conferencing Sell-To countries except Brazil, Croatia, South Korea, Taiwan**
License Type Base Subscription Provides: PSTN Consumption Adds:
PSTN Conferencing Inbound conference calling
Domestic dial-out from a conference to a
number in the same country as the organizer
Dial out from a conference to PSTN numbers in
countries other than the organizer’s assigned
country* (International Dial-out Conferencing)
Toll Free Dial In
PSTN Domestic Calling Inbound calling
3000 minutes of outbound domestic calling
(United States and Puerto Rico)
1200 minutes of outbound domestic calling
(United Kingdom)
Dial out to international numbers
Ability to overrun subscription plan minutes per
month and pay per minute over the monthly
allotment
PSTN Domestic &
International Calling
Inbound calling
3000 minutes of outbound domestic calling
(United States and Puerto Rico)
1200 minutes of outbound domestic calling
(United Kingdom)
600 minutes of outbound international calling
to the 196 PSTN countries
Dial out to any international numbers beyond the 196
countries included in the base calling plan
Ability to overrun subscription plan minutes per
month and pay per minute over the monthly
allotment
22. PSTN SERVICES CONSUMPTION BILLING DETAILS
22
• Account balance will be drawn down as services are consumed
• Customer will be able to select their EA Enrollment as a payment instrument in the Office 365 Portal.
• When a customer’s balance reaches the minimum threshold, funds are replenished and customer is invoiced
• Customer selects an initial pre-paid balance amount, minimum balance threshold, and balance replenishment amounts
• Customer funds their pre-paid balance directly in the Office 365 Portal as opposed to buying on CPS – SKU on PL
• Critical to establish replenishment amounts as all payments made to fund prepaid balance will be valid for one year
• If no pre-paid balance is established and the monthly limit is reached then PSTN services will be suspended for that month
• Consumption billing charges will appear as a line item on the EA Invoice
• Usage reports will be available in the Admin Center at any time
23. P S TN CO NS UMPTION RATES P ER MINUTE
23
To
From
• Due to market fluctuation, PSTN Consumption rates are subject to change. The complete list of PSTN Consumption rates can be found in the Skype for Business
Online PSTN Service Use Terms.
• Rates for tenants provisioned in the United States are tax-inclusive. Therefore, tenants paying these rates would not pay any additional telecom-related tax fees. For
this reason, invoices produced for US tenants will list PSTN Services separately from the Office E5 services purchased. Inversely, rates for tenants provisioned outside
of the United States are tax-exclusive. Therefore, on top of PSTN rates, tenants would still be required to pay any applicable telecom-related tax fees.
• International dial-in rates are subject to change on a monthly basis and individual customer rates are not locked during the term of their agreement. Changes will be
minimized where possible to avoid disruption to customers, while ensuring rates remain competitive with local market rates and conditions. Updated rates will be
shared a month prior to the change, consistent with other pricing changes.
• Additionally, rates vary depending on the phone line used: Landline, Mobile or Special
• “Landline” calls are calls made from fixed lines connected to tangible wires, connected to the local telephone network, and grounded to a certain physical location
• “Mobile” calls are calls made from cellular lines, transmitted through radio waves, and not grounded to a certain physical location.
• “Special Numbers” are calls made from premium or private numbers with rates that fall outside the typical landline or mobile rates of the country in which they are located
24. 1 No toll free dial-in access numbers in Venezuela, Indonesia & UAE
2 Brazil and Croatia not available in EA Direct
3 South Africa not available in CSP
4 E5 will not be available for GCC (Government Community Cloud – affects G SKUs in the US only)
5 Puerto Rico launching in VL EA/EES Direct/Indirect only
6 Open includes OLP, OV and OVS
United States
United Kingdom
Puerto Rico5
EA Direct
EA Indirect
MOSP
CSP
MPSA
Open6
Available in all PSTN Conferencing Sell-To countries as of 9/1 except: Brazil, Croatia, Russia,
South Korea, Taiwan
EA Direct
EA Indirect
MOSP
CSP
MPSA
EA Direct
EA Indirect
MOSP
New on 9/1
Argentina
Austria
Belgium
Brazil2
Bulgaria
Canada
Chile
Colombia
Croatia2
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Ireland
Italy
Hungary
Indonesia1
Israel
Japan
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Peru
Poland
Portugal
Puerto Rico
Romania
Singapore
Slovak Republic
Slovenia
South Africa3
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
UAE1
United Kingdom
United States
Venezuela1
Australia
Bosnia & Herzegovina
Costa Rica
Latvia
Lithuania
Malta
Monaco
Philippines
Russia
Serbia
Ukraine
Uruguay
Qatar
Dominican Republic
Sri Lanka
Vietnam
Egypt
PSTN SERVICES AVAILABILITY STARTING 9/1
New on 9/1
New on 9/1
25. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Usage
Outbound PSTN international minutes included in plan 600 600 600 600 600 600 600 600 600 600 600 600
Outbound PSTN international minutes used 520 690 700 200 1,100 900 661 550 400 620 655 100
Overage Minutes per Month - 90 100 - 500 300 61 - - 20 55 -
Charges
Initial Monthly Balance $50 $50 $47.12 $43.92 $43.92 $27.92 $68.32 $66.37 $66.37 $66.37 $65.73 $63.97
Overage Charges per Month - $2.88 $3.20 - $16.00 $9.60 $1.95 - - $0.64 $1.76 -
Net Balance $50 $47.12 $43.92 $43.92 $27.92 $18.32 $66.37 $66.37 $66.37 $65.73 $63.97 $63.97
Invoices
Monthly Consumption Invoice Amount
An invoice, in the amount of the pre-set recurring replenishment amount, is
triggered each time the amount remaining in a customer’s balance reaches
the balance minimum threshold.
$50 $50
CONSUMPTION BILLING SCENARIO
*Rate is directional. Final prices will be announced prior to the launch of Consumption Billing
Scenario: Customer with 1 seats’ PSTN International Calling plan ($24) service is established in January. US-based users make international calls to suppliers in France. Each
month that monthly tenant pooled limits are exceeded, consumption billing is triggered on the minutes in excess of the customer’s limit.
Initial Prepaid Balance Amount: $50 (created in January)
Balance Threshold Minimum: $20
Recurring Replenishment Amount: $50 (invoiced throughout the year as usage exceeds tenant pooled limits)
Int’l Calling Rate*: $0.032
26. CONSUMPTION BILLING SCENARIO
*Rate is directional. Final prices will be announced prior to the launch of Consumption Billing
Scenario: Customer with 1 seats’ PSTN International Calling plan ($24) service is established in January. US-based users make international calls to suppliers in France. Each
month that monthly tenant pooled limits are exceeded, consumption billing is triggered on the minutes in excess of the customer’s limit.
Initial Prepaid Balance Amount: $50 (created in January)
Balance Threshold Minimum: $20
Recurring Replenishment Amount: $50 (invoiced throughout the year as usage exceeds tenant pooled limits)
Int’l Calling Rate*: $0.032
0
$50.00 $47.12
$43.92 $43.92
$27.92
$18.32
$66.37 $66.37 $66.37 $65.73 $63.97
0
10
20
30
40
50
60
70
Start Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Net Balance
Hitting balance threshold
minimum triggers
replenishment
27. PSTN CONFERENCING: MULTI-NATIONAL SCENARIO
29
Contoso Inc., a US-based company has significant operations in the US, Chile, and Vietnam.
Contoso purchases E5 to cover its full IW base in all 3 countries, and provisions it for all its users,
because it understands that PSTN Conferencing in E5 has value for its users in all three countries.
• Schedule Skype Meetings that include dial-in conferencing numbers for participants
• Use tolled US dial-in numbers to join meetings from their PSTN phone (landline or mobile)
• Dial-out from meetings to add users with US Local numbers to the meeting audio
• Schedule Skype Meetings that include dial-in conferencing numbers for participants
• Use tolled Chilean dial-in numbers to join meetings from their PSTN phone (landline or mobile)
• Dial-out from meetings to add users with US Local numbers to the meeting audio
• Schedule Skype Meetings that include dial-in conferencing numbers for participants
• Use tolled Thai (or other low cost international geo) dial-in numbers to join meetings from their
PSTN phone (landline or mobile) when required
• Dial-out from meetings to add users with US Local numbers to the meeting audio
Enrollment: US
DC Location: US
Deployment Guidance for Skype for Business Online
28. PSTN CONFERENCING: MULTI-NATIONAL SCENARIO
30
Contoso Inc., a France-based company has significant operations in the France, Hungary, and
Vietnam. Contoso purchases E5 to cover its IW base in all 3 countries, and provisions for all users,
because it understands that PSTN Conferencing in E5 has value for its users in all three countries.
• Schedule Skype Meetings that include dial-in conferencing numbers for participants
• Use tolled France dial-in numbers to join meetings from their PSTN phone (landline or mobile)
• Dial-out from meetings to add users with French Local numbers to the meeting audio
• Schedule Skype Meetings that include dial-in conferencing numbers for participants
• Use tolled Hungarian dial-in numbers to join meetings from their PSTN phone (landline or mobile)
• Dial-out from meetings to add users with French Local numbers to the meeting audio
• Schedule Skype Meetings that include dial-in conferencing numbers for participants
• Use tolled Thai (or other low cost international geo) dial-in numbers to join meetings from their
PSTN phone (landline or mobile) when required
• Dial-out from meetings to add users with French Local numbers to the meeting audio
Enrollment: France
DC Location: Dublin
Deployment Guidance for Skype for Business Online