BSBHRM513 Manage workforce planningLearner Instructions 2(Impl.docx

BSBHRM513 Manage workforce planning
Learner Instructions 2
(Implement actions in support of workforce
planning)Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
The assessment task is due on the date specified by your
assessor. Any variations to this arrangement must be approved
in writing by your assessor.
Submit this document with any required evidence attached. See
specifications below for details.Performance objective
This task requires you to demonstrate skills and knowledge
necessary to implement initiatives to support workforce
planning.Assessment description
Using the workforce planning report you developed in
Assessment Task 1, you will develop a staffing action plan to
implement long-term strategies. You will then partially
implement the communication strategy developed in Assessment
Task 1 to support workforce planning objectives and facilitate
organisational change.
Workforce planning report
Communications strategy
Risk management and contingency plan
Assessment Task 1
Staffing action plan

Workforce planning presentation
Assessment Task 2
Organisational climate survey
Evaluation
report
Assessment Task 3
Procedure
1. Review the JKL simulated business documents provided by
your assessor and the scenario below.
You are an HR consultant contracted by JKL to review
workforce planning, implement activities to manage workforce
planning, and evaluate workforce planning effectiveness.
The broad recommendations proposed in your report to JKL
management have been accepted in principle. You now need to
plan the implementation of your proposed strategies over the
current financial year, 2014–15.
You will implement part of your communication plan by
presenting and explaining your implementation plan to senior
management to gain their acceptance and support.
It is now the beginning of Quarter 2 FY 2014–15. You will need
to plan and schedule activities to implement your management
strategies for workforce planning over the next six months.
2. Review the staffing information in Appendix 1 for FY 2014–
15.
3. Applying strategies developed in Assessment Task 1 (and
documented in a report, communication strategy and
contingency plan) and using the template provided in Appendix
2, prepare a staffing plan for FY 2014–15.
a. Ensure your plan includes implementation of strategies for:
i. recruitment and sourcing skilled labour
ii. retention of skilled labour
iii. promoting diversity
iv. succession planning
v. ensuring the workplace exemplifies and is promoted as an
Employer of Choice.

Note: Your staffing plan will need to be more detailed and
specific than your description of overall strategies in your
report in Assessment Task 1. For example, if your overall, long-
term retention strategies include promotion from within, you
will need to show how this will be implemented in the current
period to meet staffing needs, specify who will be responsible,
what resources may be required, dates, specific actions to
promote long-term strategies and reduce risk. To demonstrate
your ability to apply general and longer-term strategies and
objectives to current operational problems, your staffing action
plan should be broadly consistent with the strategies you
developed in Assessment Task 1.
4. Plan to deliver a presentation to senior management to
explain and gain support for your workforce planning and your
completed staffing action plan. Ensure your presentation:
a. exemplifies strategies to win support and overcome resistance
to change from managers
b. outlines approaches to overcoming resistance to change
approaches and managing change so that managers may use
these in turn among their own staff
c. explains the need for workforce planning with respect to:
i. external labour supply and characteristics
ii. specific present and future needs of the organisation for
skilled labour
d. explains staffing action plan and specific application of
broad, longer-term strategies in the current period.
5. Arrange with your assessor to deliver your presentation.
6. Deliver your presentation and:
a. use effective communication skills to build support from
senior management
b. be prepared to answer questions and defend your workforce
planning, staffing action plan and associated strategies.
7. Submit all documentation as per specifications below. Please
keep copies for your records.
Note: For Assessment Task 3, you will need to refer to work
submitted for this assessment task.Specifications

You must:
· submit your staffing action plan
· deliver your workforce planning and strategies presentation
· submit evidence of your presentation, for example,
presentation notes, slides, etc.
Your assessor will be looking for evidence of:
· communication and leadership skills to:
· explain the need for change
· gain senior management support for workforce planning
initiatives
· literacy skills to read and write reports and succinct workforce
plans
· technology skills to communicate with key stakeholders
· knowledge of current information about external labour supply
relevant to the specific industry or skill requirements of the
organisation.
Candidate: I declare that this work has been completed by me
honestly and with integrity and that I have been assessed in a
fair and flexible manner. I understand that the Institute’s
Student Assessment, Reassessment and Repeating Units of
Competency Guidelines apply to these assessment tasks.
Signature: ___________________
Date: ____/_____/_____

BSBHRM513 Learner Instructions 2
Version 1.0 Page 4 of 7
Appendix 1 – Staffing information FY 2014–15
Role
Sydney
Melbourne
Brisbane
Perth
Adelaide
Canberra
Senior manager
Current: 4
Required: 4
Exiting: 1
-
-
-
-
-
Branch manager
Current: 1
Required: 1
Exiting: 0
Current: 1
Required: 1
Exiting: 0
Current: 1
Required: 1
Exiting: 1
Current: 1
Required: 1
Exiting: 0
Current: 1
Required: 1
Exiting: 0
Current: 1

Required: 1
Exiting: 1
Line manager
(service, sales)
Current: 2
Required: 2
Exiting: 1
Current: 2
Required: 2
Exiting: 0
Current: 2
Required: 2
Exiting: 1
Current: 2
Required: 2
Exiting: 1
Current: 2
Required: 2
Exiting: 0
Current: 2
Required: 2
Exiting: 0
Salesforce
Current: 10
Required: 15
Exiting: 3
Current: 9
Required: 15
Exiting: 3
Current: 9
Required: 15
Exiting: 2
Current: 9
Required: 13
Exiting: 3
Current: 9

Required: 13
Exiting: 3
Current: 9
Required: 13
Exiting: 3
Rental customer service (redundant)
Current: 5
Required: 0
Exiting: 1
Current: 4
Required: 0
Exiting: 1
Current: 4
Required: 0
Exiting: 1
Current: 4
Required: 0
Exiting: 2
Current: 4
Required: 0
Exiting: 1
Current: 4
Required: 0
Exiting: 2
Mechanic
Current: 7
Required: 8
Exiting: 2
Current: 5
Required: 6
Exiting: 2
Current: 5
Required: 6
Exiting: 1
Current: 5
Required: 6

Exiting: 2
Current: 5
Required: 6
Exiting: 1
Current: 5
Required: 6
Exiting: 2
Mechanic’s apprentice
0
1
1
1
0
0Appendix 2 – Staffing action plan template
Staffing objectives:
Activity:
(staffing move, promotion, new hire, etc.)
Timeline
Strategy/rationale
Resources
Person

Checklist
Position
Staffing target for FY 2014–15
Actual (as per staffing action plan)
Achieved
Senior manager
Branch manager
Line manager (service, sales)
Salesforce

Mechanic
PSYCH 105: Introductory Psychology
Due October 29th, 2018,
20 pts (10% of your course grade)
The Case Study Assignment
THE PURPOSE:
Knowledge:
After completing this assignment, you will understand:
1) How casual explanations of behavior made by the average
person compare to those made by psychologists.
2) How psychological principles can be used to explain human
behavior.
Skills:
After completing this assignment, you will be able to:
1) Adopt the mindset of a psychologist and form specific,
functional connections between the course material
(i.e., the science of human behavior) and your own
personal experience.
2) Use the information you have learned in this course
(i.e., psychological terminology, principles, concepts,

and/or theories) to explain behavior you observe in
the real world.
YOUR TASK:
You will need to recruit a friend or acquaintance to assist you
with this assignment. This individual should be a person who
has no formal training in psychology (i.e., has not taken a
psychology course or received some other form of training on
the topic). Ideally, this person will have the opportunity to
make a behavioral observation along with you. That way, you
are both witnessing the behavior in real time, under the same
conditions and circumstances. Be sure to explain this
assignment to your friend ahead of time and get permission to
use her/his input in your write-up (see below).
Over the next few days, your task is to pay attention to your
behavior and the behavior of others around you. You are
looking for situations and interactions that you and a friend can
collectively observe and then discuss, interpret, and analyze
together. Your friend will provide the perspective of the
“casual observer” (i.e., the average person). You will provide
the perspective of the “social scientist” and use the information
you have learned in this course (i.e., psychological terminology,
principles, concepts, and/or theories) to explain what you have
witnessed. For these reasons, you should focus on observations
you can link to any of the topics covered in the course thus far
in the semester.
Your behavior observation will be referred to as your “case
study.” Once you and your friend have completed the
observation, you will construct a “case study write-up” that
includes the following information:
1) Date of the behavioral observation (i.e., case study).
2) Location of the case study.

3) Brief Case Description. This description should include any
and all details needed to provide a complete
description of the event/observation for someone who did not
witness it first-hand. Avoid specific personal identifying
details, such as names, to protect the privacy of the people you
observe but be sure to provide a comprehensive description of
the event itself and the behavior of the persons involved.
4) Casual Explanation. This explanation will be provided by
your friend/acquaintance. Ask your friend to
describe what she/he observed and to provide an explanation
for, or interpretation of, the behavior. How does the “average
person” view the behavior(s) observed? What explanation does
she/he give for those behaviors?
5) Psychological Application. This application will be provided
by you (the social scientist). In doing so, you will
seek to analyze/explain/interpret the behavior(s) you observed
using what you have learned in this course. You willprovide
functional connections between your observations and relevant
course material (i.e., a specific psychological concept,
principle, or theory). Be sure to discuss your case study using
appropriate psychological terminology. You must also
incorporate information from ONE academic source into your
analysis (this CANNOT be your textbook).Be sure to cite that
source both in text and in a Reference list at the end of your
assignment using APA editorial style. You should avoid
internet sources, with the exception of electronic versions of
articles from peer-reviewed journals.
6) Compare/Contrast. Compare and contrast the explanations
provided by your friend (the casual observer) and
you (the social scientist). Were the explanations similar or
different? In what ways? Did you focus on different aspects of
behavior when trying to explain it? If you focus on different
factors/variables when trying to explain the behavior? What did

you learn from this exercise about casual, everyday
explanations of behavior and those provided by the scientific
study of behavior?
7) Reference list. Provide a complete reference entry for any
source cited in your psychological application
discussion. The APA tutorial from Assignment 1 covers citation
and APA format for journal article references. You are
encouraged to use the APA resources posted in Blackboard for
help with APA format.
THE CRITERIA:
Review the grading criteria for this assignment on the attached
grading rubric (see page 3) to understand what you need to
address in your case study to earn points on this assignment.
Your Completed Assignment MUST Include:
1) ONE behavioral observation of events in your own life.
2) A 2-3 page write-up (12 point Times New Roman font,
double-spaced and 1 inch margins) in which
you summarize and then compare/contrast the two
perspectives/explanations specified in this assignment (i.e., a
causal/everyday explanation [provided by a third party] and the
explanation based on scientific investigation).
3) Full in-text and Reference list citation for the research
sources used to complete the assignment (in APA editorial
format).
4) A copy of the grading rubric (found at the end of this
assignment). Be sure to complete and sign the academic
integrity statement before submitting your assignment.
BACKGROUND INFORMATION FOR THE ASSIGNMENT:
Chances are you have made a lot of casual observations of
human behavior in your lifetime. You have probably also
speculated about the causes of many of those behaviors (i.e.,
asked yourself “why did so-and-so behave that way?”).

Psychologists are also keen observers of human behavior.
However, in contrast to the average person, psychologists are
interested in determining the causes of behavior using the
scientific method and using what they learn to explain other
instances of similar behavior. When we say psychology is an
“applied” science, we are highlighting how psychologists use
scientific inquiry to understand behavior and then apply what
they have learned to solve problems in the real world.
This assignment will teach you how to adopt the mindset of a
psychologist and form specific, functional connections between
the course material (i.e., the science of human behavior) and
your own personal experience.
REMEMBER: Your write-up should consist of complete,
understandable sentences with proper grammar, punctuation,
and spelling. Clearly label your work following the example
given above. Carefully proof-read your paper before submitting
it to avoid losing points.
PRINT THIS PAGE and staple it to your assignment for use
during grading.
The grading rubric below will be used to evaluate this
assignment. Addressing each element of the rubric well will
ensure that you have included all critical aspects of the
assignment.
Academic Integrity: Any student caught plagiarizing this
assignment will receive an F for the assignment and will be
formally reported to the Office of Student Conduct. To
reinforce academic integrity,insert your name in the statement
below and provide your signature prior to submission.
“I, ______________________________________________,
verify that this assignment is my original work.”

Your Signature:
_____________________________________________________
__________
THE GRADING RUBRIC
MECHANICS & STYLE (25% = 5 points)
1) Are there 3 or more errors in spelling, grammar, and/or
punctuation? If so, -2 pts
2) Are sentences logically related to one another? If not …
-1 pt
3) Is the paper’s overall organization consistent and logical? If
not . . . -2 pts
APA FORMAT (20% = 4 points)
1) Are the in-text citations in APA Format?
Only 1-2 errors
-1 pt
3 or more errors
-2 pts
2) Are the references on Reference page in APA
format?
Only 1-2 errors
-1 pt
3 or more errors
-2 pts
NOTE: Failure to include citations for references in your
assignment is considered plagiarism so
please be sure to cite all resources you use.
CONTENT (60% = 11 points)
1) Does the write up include a detailed description of an event
involving the behavior of
one or more individuals under “real world” conditions” Does
the description provide

sufficient details of all behaviors observed (including verbal
and nonverbal) so that
someone who has not witnessed it would still have a clear
understanding of what had
occurred?
____/3 pts
2) Does the write-up provide a critical analysis that compares
and contrasts two
potential explanations or interpretations of the behavior,
including:
a) one everyday, casual explanation provided by a third party
[i.e., a friend]
and
____/4 pts
b) another explanation that uses a psychological
principle/theory/concept to
explain the behavior(s)?
____/4 pts
Was the assignment late? _________
(2 pt deduction per/day including the due date if assignment
was submitted after class)
NOTE: Assignments submitted more than 3 days past their
deadline will not be accepted.
FINAL GRADE (Mechanics/Style + Format + Content minus
any late deductions): _______/20 points
Overall Comments:
Psychology 105: Introductory Psychology
Fall 2018 SSCI – 3 credits
Days/Time: M/W/F 9:10am-10:00am Location: Todd

Hall 230
Instructor: Julie Chrysosferidis, M.S. Email:
[email protected]
Office: Johnson Tower 307 Office Hours:
Wednesdays 1:30pm-3:30 pm
Required Materials:
Licht, D. M., Hull, M. G., and Ballantyne, C. (2014). Psych
105: Introductory Psychology. Worth Publishers. New York:
NY.
Course Overview:
Welcome to psychology! As a general introduction to
psychology, this course will provide a broad overview of the
basic terms, processes, principles, and theories related to the
scientific study of behavior and mental processes. A solid
understanding of research methodology and the biological basis
of behavior will be emphasized. Psychology is fundamentally a
science and material will be presented and evaluated from a
rigorous scientific perspective. This course is also an
opportunity to develop sensitivity to, and appreciation for, the
complexity of human behavior. You should come away with a
deeper understanding and appreciation of the diversity of
psychology and the importance of psychology in daily life.

Learning Goals:
The following table outlines how the course learning goals,
content, and assessment components align both with one another
and with specific university learning goals for the baccalaureate
degree.
University Learning Goals
At the end of the course, you should:
Course Topics That Advance Learning Goals
How is this assessed?
Critical & Creative Thinking
Diversity
-Be knowledgeable of key terms, concepts, principles, and
prominent theories within psychology
-Be able to explain how biological, psychological, and social
variable interact to produce individual differences in behavior
-Understand how psychology can be used to address personal,
social, and organizational problems
1) Biology & Behavior
2) Learning
3) Memory
4) Cognition
5) Social Behavior
6) Sex, Gender, and Sexuality
7) Personality
8) Psychological Disorders
9)Treatment
Exams
Writing Assignments
In-class participations
Scientific Literacy

Information Literacy
The understanding and ethical application of the statistical
analyses and research methods used in psychology
Exams
Writing Assignments
Expectations:
As a student, there are a number of actions that can both
increase your learning in the course and enable you to do well.
These are my expectations for you:
· Come to class prepared by reading the textbook, any assigned
outside reading, or preparing for any class activities
· Always be present in class, both physically and mentally.
Sitting idly by in class will not help either of us, neither is
playing on your phone/laptop
· Be an active participant in the course. This means asking and
answering questions in class and sending emails when questions
arise outside of class time
· Be respectful to both your classmates and me. Psychology is a
discipline where we discuss differing viewpoints and being
respectful of others and their views is necessary. Students who
are disrespectful will be asked to leave.
· Do your own work.
Specific Course Policies
· Technology: Research shows writing notes by hand (as
opposed to laptops) actually leads to better performance
(Mueller & Oppenheimer, 2014). Based on this, I do not allow a
laptop in my classroom. I also ask that cell phones be put away
and on silent during class time. If I see you on your cell phone I
will ask you to leave the classroom.
· Emails: Emailing is a form of professional communication. As
such, I have expectations for your email to me. When emailing

me, please include an appropriate greeting, a closing, and use
proper spelling/punctuation. Additionally, please check the
syllabus before sending an email.
· Lecture Notes: I will not post lecture notes on Blackboard. I
understand that, sometimes, you won’t be able to attend lecture
– life happens. If you are sick, please stay home. If you would
like to look over Power Point slides from a lecture, I welcome
that during office hours.
· Classroom Environment: There may be times when class
members share personal experiences and beliefs. Because we all
benefit from hearing each other’s perspectives, we must be
respectful of those who feel comfortable in sharing this personal
information. Therefore, we will have an understood policy that
nothing shared in class can be divulged outside of the class.
While you may discuss general issues with others, you cannot
share any information that may identify another member of the
class.
Course Format:
Exams:
This course consists of 4 exams, each worth 50 points for a total
of 200 points. These will take place on 9/10, 10/5, 10/29, and
12/12. Note that the last exam takes place during finals week
but is non-cumulative and structured the same as every other
exam. The exam during finals week will take place in our
regular class room from to 8am – 10am. The date and time of
the final exam is set in stone and will not change. All other
dates will be kept the same to the extent possible, though I
reserve the right to change them if something requires it. Exams
will consist of a combination of multiple choice and short
answer questions from the book that may not have been covered
during lecture.
Absences/Make-ups: Make-up exams will be allowed only if
your absence is deemed excusable. There are three general
reasons where an absence may be considered excusable: 1)
participation in a school sanctioned event; 2) an extended or

short-term illness that is severe enough to prevent you from
attending class; and 3) a death in the family. Note that make-up
exams must be taken within 1 week of the scheduled exam. If
you let me know at least 48 hours prior to the beginning of the
exam and it is an excused absence, no penalty will be applied. If
you let me know within 24 hours after the exam, there will be a
5 point deduction, but you will be allowed to take the exam. All
notification must be in written form (via email). Notifications
made after 24 hours of an exam will not be considered and will
result in a 0 on the exam. There will be no make-ups for make-
up exams. That is, if you have an approved reason to make-up
an exam and then miss that scheduled time, you will receive a 0
for that exam.
Writing Assignments: There will be 4 short writing assignments
throughout the semester, each worth 20 points for a total of 80
points. These writing assignments will be completed in the form
of case-based, journal writing assignments designed to help you
relate the course material to your experiences outside of the
course. The due dates for these assignments are included in the
schedule. Writing assignments need to be turned in *two
different ways*. You must turn in a hard copy in at the
beginning of class on the day indicated on the syllabus. It also
must be turned in by 9:10 am on the due date to the dropbox in
Blackboard. An assignment will only be graded if it is turned
into both locations. Assignments are considered late if they are
turned in past 9:10 am on the day that they are due, either in-
person or to the Dropbox. For every 24 hours past the due date,
an assignment will lose 2 points, up to 3 days past the due date
when they will no longer be accepted. Specific requirements for
these assignments will be conveyed when we discuss them in
class and are in Blackboard. In accordance with the expectation
of being respectful, I ask you to adhere to the following
recommendations for inclusive language in your assignments, as
well as in general interactions with me and your classmates.
http://www.apastyle.org/manual/related/nonhandicapping-

language.aspx
http://www.apaonline.org/?page=nonsexist
There are 10 points in this course allocated to revision of your
writing assignments. These are not extra credit points, and
count just the same as any other assignment. Think of each
revision as its own assignment: Assignment 1 and 2 revisions
are worth 3 points each, Assignment 3 and 4 revisions are worth
2 points each, for a total of 10 points. If you earn an 18/20 or
higher for your assignment, you need not complete a revision
and will automatically earn the associated points. If you receive
a 17/20 or lower, you need to submit a revision, based on
assignment feedback. In your revision, please highlight the
areas of concern that you have addressed. Assignment revisions
need to be submitted one week after your assignment is
returned, by the beginning of class, in hard-copy only. When
turning in your revision, you must also turn in the original
assignment with feedback – your revision will not be accepted
without the original assignment. Late revisions will not be
accepted.
Attendance: Attendance is not mandatory. You are all adults. If
you come to class, you will learn something and be better
prepared for exams. If you choose to not come to class then that
is your choice, but keep in mind I do not post my lectures, so
make your decision wisely.
Out-of-class Activities: 30 points in the course are devoted to
activities completed outside of the classroom. You need to
complete three to earn full credit. Submit via BB dropbox.
· Send me a question you think would be a good short-answer
choice for an exam
· Attend a meeting of Psi Chi or Psych Club (then tell me what
you learned via the dropbox in BlackBoard)
· Send me an interesting new research article related to class
discussions
· Find the answer to a question posed by a classmate in class
· Submit 5 questions for “Review Day”

Research Requirement: One objective of Psych 105 is to provide
students with a better understanding of the science of
psychology. To accomplish this objective, you are required to
complete 3 hours of engagement in a research‐related activity
for a total of 40 points.
The 3-hour requirement can be met in a number of different
ways: completing Option 1, Option 2, or a combination of
Options 1 and 2. You must complete all 3 hours (3 credits) of
research, research papers, or a combination of research and
research papers to complete this requirement. No partial credit
will be granted ‐ this is an “all or none” assignment.
**If you complete less than 3 credits, you receive 0 pts**
Option 1 ‐ Research Participation: You may serve as a research
participant in studies conducted by the Department of
Psychology. Research Study sign‐ups occur via the SONA
System: www.wsu.edu/psychology (click on the “Experiment
Sign‐Ups” link located under the “Undergraduate Studies” tab
of the Psychology Homepage).
-If you opt to complete the research credit by participating in
research (i.e., not writing any research paper, see Option 2
below), you must complete 3 research credits with at least one
credit coming from a live/in‐ person study (i.e., all credits
cannot be earned for participating in online studies).
-To cancel a session, you must notify the experimenters no later
than 24 hours before the appointment. You can cancel a session
online by clicking on the “Drop Registered Experiments”
option. Failure to do so will result in a “NO SHOW”. Two “no
shows” locks you out of the SONA system and eliminates you
from being able to participate in research to complete this
requirement.
-Please note that the SONA system closes on Friday, 12/9 at
5pm, so be sure to complete your research credits before that
time. That means that you must be signed up for studies 24
hours prior to that deadline. Also, you must specify to which
course the credits will be applied within your SONA

profile/account – failure to assign your research credits will
prevent me from knowing that you participated in research and
will result in a zero for the research participation requirement
(i.e., a loss of all 40 points).
Option 2 – Research Papers: If, for any reason, you do not wish
to serve as a research participant, you may write 3 critical
summaries of research articles selected from an approved list
(posted on Blackboard) to earn research credits.
-Each written assignment should take about 1 hour and is worth
1 research credit.
-Research assignments should be turned in using the same
protocol as outlined for the writing assignments (that is, turned
in both hard copy and via the Blackboard dropbox). Note that
there is only one dropbox in Blackboard, so you should turn all
of your assignments in using one file.
-Assignments must be two pages, double spaced, Times New
Roman, 12 point font, 1 inch margins. Failure to adhere to these
guidelines (trust me, I can tell) will result in your research
assignments not being graded.
-Assignments must address: (1) the question(s) the researchers
were attempting to answer (the hypotheses) (i.e., the purpose of
the study) (2) a description of the participants or subjects in the
study (3) the independent and dependent variables of the study
(what is being measured) (4) the important findings and if the
researchers’ hypothesis was supported (5) the implications of
the findings (what the results mean).
-Remember to use your own words to write these summaries and
avoid plagiarizing. No credit will be given if the summary is
inaccurate, unclear, or plagiarized.
-A list of approved articles that can be written about is posted
on Blackboard. Research papers must be submitted by 12/7 via
Blackboard in order to earn credit.
*Late submissions will NOT be accepted*
You are responsible for making sure that your submission(s)
was(were) successfully uploaded
Grades:

Exams (4) 50 x 4 = 200
points
Writing assignments (4) 20 x 4 = 80
points
Writing assignments revisions (4) 10
points
Out-of-class activities 30
points
Research 40 points
360 total points
Grades will be calculated using the following scale:
A (93-110%) B- (80-82.9%) D+ (67-69.9%)
A –(90-92.9%) C+ (77-79.9%) D (60-66.9%)
B+ (87-89.9%) C (73-76.9%). F (59.9% & lower)
B (83-86%) C- (70-72.9%)
Grade Disputes: If you have a concern regarding a grade that
has been posted, you have 72 hours after the grade is posted on
Blackboard to contact me. You may email me a written rationale
for the dispute, stop in during office hours, or make an
appointment to discuss the dispute.
Midterm grades will be posted on Wednesday of the 8th week of
the semester. These grades are merely advisory. They will give
you a sense of how you are doing in the course at that point in
the semester. Midterm grades do not appear on your official
university transcript
Tentative Course Schedule:
Date
Topic
Readings
Assignment Due

8/20
8/22
8/24
Syllabus/Intro
Methods/Scientific Writing
Methods
pp. 16-27
pp. 28 - 33
8/27
8/29
8/31
Methods
Biology & Behavior
Biology & Behavior
pp. 34 – 44
pp. 49 – 67
pp. 68 - 78
9/3

9/5
9/7
NO CLASS
Biology & Behavior
REVIEW DAY
pp. 79 - 97
9/10
9/12
9/14
EXAM 1
Guest Speaker
Learning
pp. 185 - 199
9/17
9/19
9/21
Operant Conditioning
Observational Learning

Memory
pp. 200 – 218
pp. 219 – 225
pp. 231 - 253
Plagiarism Assignment
9/24
9/26
9/28
Memory
Memory
Cognition
pp. 254 - 266
pp. 267 - 272
Plagiarism revision
10/1
10/3
10/5
Language Development
REVIEW DAY
EXAM 2

10/8
10/10
10/12
Social Cognition
Social Influence
Social Influence
pp. 623 - 634
pp. 635 - 646
Media assignment
10/15
10/17
10/19
Groups & Relationships
Discrimination/Criminal Justice
Sexuality
pp. 647 - 664
pp. 425 - 438

Media revision
10/22
10/24
10/26
Sex & Gender
Sex & Gender
REVIEW DAY
10/29
10/31
11/2
EXAM 3
Personality Theory
Personality Theory
pp. 465 - 484
pp. 484 - 493
Case study assignment

11/5
11/7
11/9
Personality Assessment
Psychological Disorders
pp. 494 - 500
pp. 541 - 552
pp. 553 - 559
Case study revision
11/12- NO CLASS- VETERANS DAY
11/14
11/16

pp. 560 – 567
pp. 568 – 578
11/19 -
11/23 NO CLASSES THANKSGIVING BREAK
11/26
11/28
11/30
Review Disorders/Treatment
Treatment
Treatment
pp. 583 – 595
pp. 596 – 606
pp. 597 - 618
Integration
assignment
12/3
12/5
12/7
Careers in Psychology
REVIEW DAY
Integration Revision
12/12 – FINAL EXAM

8:00AM – 10:00AM
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» ORDER INFORMATION
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Academic_Level
Subject
Type of Paper
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Paper Format
#1000481
Undergraduate
Other
Case study
2
APA
Type of Work
Deadline
Pages
Spacing
Order Date
Writer Type
Writing from Scratch
2018-10-29 16:29:39
2
Double Spacing
2018-10-29 04:29:39
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Topic
Case study
English
USA

(Research workforce requirements and develop workforce
planning)Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
necessary to research workforce requirements within an
organisational context and to develop workforce
planning.Assessment description
In response to a simulated business, you will research
workforce requirements, review organisational strategic plans
and develop a report outlining your proposed workforce plan to
meet organisational strategic objectives.
Assessment Task 1

Assessment Task 2
Evaluation
report
Assessment Task 3
Procedure
JKL Industries is an Australian-owned company selling
forklifts, small trucks and spare parts to industry, with a rental
division leasing forklifts and small trucks.
The company’s head office is in Sydney and JKL has branches
in Brisbane, Melbourne, Perth, Adelaide and Canberra.
After 12 years in business, focusing on forklifts and small
trucks, JKL has been offered the sales rights to a range of
medium and large trucks from an overseas supplier. This
opportunity will provide JKL with an advantage in range over
its competitors.
Sales results over the past five years have indicated strong
growth in forklift and truck sales, which have averaged 10%
sales growth per annum. The rental market has been in decline
for the past three years due to the reduced costs of these
vehicles and some taxation benefits for purchases of these
vehicles.
Taking the sales opportunity will, however, entail some
significant changes, including significant changes to company
structure and operations. The company will reposition itself to
focus solely on retail sales and service and exit the rentals
market, in which forces such as competition and consumer
choice reduce potential profitability.
The changes will necessarily impact workforce planning. The
company will need to ensure it has the right people with the
right skills at the right time to achieve objectives. JKL will
need to closely monitor turnover and recruitment and implement
strategies to retain skilled people and ensure critical roles are

filled. In accordance with the organisation’s values, JKL
intends (to the extent feasible) to recruit from within the
company and upskill or reskill existing rentals employees who
wish to remain with the company.
As an HR consultant, you have been contracted by JKL to
review workforce requirements and develop workforce
objectives and strategies. To complete this task, you will need
to assess factors that may affect workforce supply, such as
internal labour resources and the external labour market.
2. Using the information provided in Appendix 1, review:
a. current data on staff turnover and demographics
b. projections for future workforce needs.
3. Using appropriate sources, investigate the external
environment:
a. external factors that may affect workforce supply
b. relevant industrial relations information, such as modern
awards, conditions, rights and responsibilities of workers and
management
c. relevant government policy.
4. Using the results of your review of internal and external data
and simulated business documentation, such as strategic or
operational plans, develop a workforce planning report
containing:
a. An executive summary: a short summary of the contents of
the report.
b. A discussion of organisational need. including current and
future situation with respect to workforce capability:
i. a description of the organisation’s requirements for a skilled
and diverse workforce
ii. a discussion of the data you have considered and analysis of
the impact on organisational objectives, including:
(1) internal and external labour supply predictions
(2) external conditions, for example, government policy
(3) organisational future demand and predictive techniques
used.
c. Recommended actions:

i. Your proposed objectives for the modification of the
workforce and retention of the workforce in line with strategic
objectives through FY 2016–17. Ensure you develop objectives
for sourcing skilled labour and promoting from within by:
(1) developing skills and organisational capability
(2) retaining skilled labour
(3) promoting workforce diversity.
ii. Your proposed strategies for realising each of the objectives
above.
iii. Your proposed process for developing detailed targets
consistent with objectives in consultation with managers.
5. Develop a communication strategy using the template
provided in Appendix 2:
a. Plan communication and consultation activities to be
undertaken to communicate, and seek approval and endorsement
for, proposed workforce planning measures from stakeholders,
including:
i. senior management
ii. line management
iii. workers.
b. Include in your communication strategy a broad plan to
communicate implementation of the workforce plan to senior
management.
Note: This communication activity will be planned in detail and
undertaken in Assessment Task 2.
6. Develop a risk management and contingency plan using the
template provided in Appendix 3. Assess risk and develop
contingency planning for the three workforce objectives and
strategies discussed in your report.
7. Submit all documentation as per specifications below. Please
keep copies for your records.
Note: For Assessment Tasks 2 and 3, you will need to refer to
work submitted for this assessment task.Specifications
You must provide:
· a workforce planning report
· a communication strategy

· a risk management and contingency plan.
initiatives
plans
· numeracy skills to work with data and predictions about
labour supply information
· analytical skills to review data according to the needs of the
organisation
· technology skills to:
· communicate with key stakeholders
· support HR functions, including data collection and managing
information according to legislation and organisational policies
organisation
· labour force analysis and forecasting techniques.
Signature: ___________________
Date: ____/_____/_____
Appendix 1 – Workforce data
The following staff turnover and demographics data was
gathered from the JKL accounting and payroll system and HR
management system.

Current HR workforce turnover and demographic dataTurnover
FY 2013–14 (29%)
Position
Number exits
Number staff
Reasons for leaving
Senior manager
1
4
1. Retirement
2. Other opportunities
Branch manager
2
6
1. Retirement
Line manager
3
18
1. Lack of opportunity
2. Unhealthy work culture
3. Retirement
Salesforce and customer service
25
80
2. Lack of recognition
Mechanic
10
32
1. Better opportunities elsewhere
3. Unhealthy work cultureDemographics FY 2013–14
Position

Number
Number women
Number Aboriginal or Torres Strait Islander
Senior manager
4
0
0
Branch manager
6
0
0
Line manager
12
2
0
80
70
0
Mechanic
32
3
0
Future needs FY 2014–15
Position
Number
Probability of successful filling of position
Senior manager
4
0.9
Branch manager
6
0.9
Line manager
12

0.9
Salesforce
84
0.8
Mechanic
34
0.7FY 2015–16
Position
Number
Senior manager
4
0.8
Branch manager
6
0.8
Line manager
12
0.8
Salesforce
90
0.7
Mechanic
36
0.6FY 2016–17
Position
Number
Senior manager
4
0.8
Branch manager
6
0.8
Line manager
12

0.8
Salesforce
102
0.7
Mechanic
38
0.5
Workforce requirements (historical data and projected
data)Salesforce
The salesforce is critical for achieving revenue targets. Revenue
is closely correlated with average staff levels at each location
(R2= 0.9782). Future staff requirements (x) have been
calculated by substitution into the regression equation
(y=0.3717x +0.2175)
Financial year
Numbers of sales/customer service personnel
Revenue
($ millions)
FY 2009–10
80 (5 locations)
32
FY 2010–11
85 (5 locations)
34
FY 2011–12
80 (5 locations)
32
FY 2012–13
80
36
FY 2013–14
78
29

FY 2014–15
84 required to support projected revenue across 6 locations
32*
FY 2015–16
90 required
35*
FY 2016–17
102 required
40*
*Projected sales Mechanics
As the business expands, more mechanics will be needed to
satisfy demand.
Financial year
Numbers mechanics required
FY 2009–10
25
FY 2010–11
30
FY 2011–12
30
FY 2012–13
30
FY 2013–14
32
FY 2014–15
38*
FY 2015–16
42*
FY 2016–17
45*
*Projected requirements

The business has red-flagged sourcing skilled mechanics with
advanced IT and technical skills as a potential risk area for the
business.
Appendix 2 – Communication strategy
Communication objectives:
(aligned to workforce objectives and organisational strategic
goals)
Audience: (characteristics/receptivity to message)
Message:
Strategy: media, approach, rationale:
(why it will communicate message and meet objectives)
Resources/budget: (if applicable, estimate)
Person:

Appendix 3 – Risk management and contingency plan
Workforce objectives:
Risk likelihood:
Risk consequence:
Workforce objective:
Risk mitigation strategy or contingency plan:

4.0 5.0 6.0 7.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0
17.0 2.0 2.4 2.4 2.8 3.3 3.7 4.0 4.4 4.9 5.4
6.0 6.4 6.8
Number of staff at location

Sales ($M)
(Monitor and evaluate workforce planning)Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
required to monitor and evaluate the implementation of
workforce planning.Assessment description
Using the workforce planning you developed in Assessment
Task 1, you will monitor and evaluate the effectiveness of your
workforce planning against your objectives. To perform this
task, you will develop an internal survey, and review and
analyse performance data.

Assessment Task 1
Assessment Task 2
Evaluation
report
Assessment Task 3
Procedure
You are an external consultant contracted to develop, implement
and review workforce planning at JKL.
You now need to evaluate the implementation of your workforce
planning. You will need to review the effects of actual trends in
the JKL workforce, review the external environment, survey the
workforce and develop an evaluation report for senior
management.
2. Using the information provided in Appendix 1, review
workforce trends at JKL with regard to exiting employees.
3. Review the external environment for:
a. trends in labour supply that may affect demand
b. review relevant government policy
c. industrial relations and industrial relations legislation,
including identification of relevant modern awards, conditions,
and rights and responsibilities of workers and management.
4. Develop a survey to gauge organisational climate:
a. worker satisfaction and reasons for satisfaction levels
b. worker intentions to retire, exit, pursue internal and external
opportunities and reasons
Note: Design your survey to gather necessary data while
protecting privacy and fair treatment of individual employees
under relevant company policy and legislation. Include a short

statement on the intention of the survey, how the data will be
used and how it will be stored.
5. Submit your survey to your assessor. Your assessor will
supply organisational climate data.
6. Using information gathered from steps 2 through 5 and your
workforce plan strategies and objectives developed in
Assessment Task 1 and implemented in Assessment Task 2,
review and revise your objectives and strategies.
7. Prepare a report for senior management to:
a. evaluate the internal and external workforce trends and their
effect on organisational objectives
b. build support for your recommendations.
Include in your report:
a. An executive summary.
b. A discussion of internal and external data, including:
i. internal labour trends
ii. external supply
iii. government policy
iv. IR and modern awards
v. climate survey results.
c. Evaluation of the effectiveness of workforce planning and
change processes against objectives and targets. Use
information from Appendix 1 and refer to the objectives and
targets you developed and implemented in Assessment Tasks 1
and 2.
d. Recommendations for changes to objectives and strategies to
achieve organisational objectives or, if achieved, contribute to
continuous improvement. Ensure your recommendations are
supported by your discussion of internal and external data.
2. Submit documentation as per specifications below. Please
keep copies for your records.Specifications
You must provide:
· an organisational climate survey
· an evaluation report.

initiatives
plans
· numeracy skills to work with data and predictions about
labour supply information
· analytical skills to review data according to the needs of the
organisation
· technology skills to:
· communicate with key stakeholders
· support HR functions, including data collection and managing
information according to legislation and organisational policies
organisation.
Signature: ___________________
Date: ____/_____/_____
Appendix 1 – Workforce data
Current HR workforce trends Turnover FY 2013–14 (29%)
Position
Number exits
Number staff
Reasons for leaving
Senior manager
1

4
1. Retirement
Branch manager
2
6
1. Retirement
Line manager
3
18
3. Retirement
25
80
Mechanic
10
32
3. Unhealthy work cultureDemographics FY 2013–14
Position
Number
Number women
Senior manager
4
0
0
Branch manager
6

0
0
Line manager
18
2
0
Salesforce
80
70
0
Mechanic
32
3
0Turnover FY 2014–15 (20%)
Position
Number exits
Number staff
Reasons for leaving
Senior manager
1
4
1. Retirement
Branch manager
2
6
1. Retirement
Line manager
3
12
2. Retirement
Salesforce
15
84

1. Better opportunities
2. Pay
Mechanic
8
38
2. Personal reasonsDemographics FY 2014–15
Position
Number
Number women
Senior manager
4
1
0
Branch manager
6
1
0
Line manager
12
2
0
Salesforce
84
73
1
Mechanic
38
5
0
Mechanic’s apprentice
8
3
1

Workforce planning scorecard FY 2014–15
Objective
Targets
Result
Provide required training to meet workforce needs
Deliver training to upskill rental employees
See Assessment Task 2 staffing action plan
Recruit
Conduct workforce planning thru FY 2016–17
See Assessment Task 1 report
Complete implementation of staff planning for
FY 2014–15
See Assessment Task 2
Conduct skills audits and needs analysis for all roles to be filled
by recruitment strategy
Completed
Ensure all critical roles are filled to meet revenue targets
Become an Employer of Choice
Provide personal development plans for all employees
60% completed
Retain managerial talent through rewards, promotion and
training
Manage performance and adherence to organisational values
Complete twice-yearly performance reviews
75% managers compliant
Communicate organisational values and code of conduct
80% employees and managers state they are aware of values and
code

Build culture of excellence: eliminate discrimination and
promote diversity in workforce
Hiring practices reviewed
Manager training completed
Promote levels of diversity in workplace proportional to
percentage of population
Aboriginal representation in salesforce and mechanics
apprenticeships increased from 0 to 1 in each category;
3 of 8 mechanics apprenticeships are women

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