• 30th November 201210th December 2012
ENGAGING WITH THE PASSIVE CROWD
Guy White, Managing Director, Catalyx
© Catalyx. The material in this document is owned by Catalyx
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28/04/2014 2
More UK males talk
about hairstyling
online than females
Image Source: http://cdn.stylisheve.com/wp-
content/uploads/2011/12/1920s-Hairstyles-for-Men.jpeg
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Traditional media
channels use the
collective content
of Twitter users
to break the news
of a 2013 London
helicopter crash
Image Source: http://live.standard.co.uk/ / http://www.theguardian.com/
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New York town planners plan more
effectively through geo-tagged Tweets
Business Weekend leisure Nightlife Residential
Image Source: ‘Characterising Urban Landscapes using geolocated Tweets’, Frias-Martinez, 2012, Telefonica Research Lab, Madrid – thanks to
http://www.cs.columbia.edu/
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28/04/2014 5
Financial industry problems with
recruiting women is a result of choices
made by those women at age 16-18.
Image source: http://www.minyanville.com/
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Passive Crowdsourcing
Creating Value from a crowd that does not
come to you.
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Versus
traditional
approaches
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Uses
Customer
Engagement
Journalism
Policy making
Innovation
Human and natural
Disaster relief
Human behaviour
mapping
Campaigning
Influencer
tracking
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Customer
Engagement
Journalism
Policy making
Innovation
Human and natural
Disaster relief
Human behaviour
mapping
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28/04/2014 10
Uses
Customer
Engagement
Innovation
Human and natural
Disaster relief
Human behaviour
mapping
Campaigning
Influencer
tracking
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28/04/2014 11
…not just
online
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28/04/2014 12
…not just
online
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28/04/2014 13
Watchouts
Data Coverage
And censorship?
Who is talking?
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28/04/2014 14
Ethics –
When does creating value become intrusion
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28/04/2014 15
Passive to Active
PASSIVE
CROWD
INTERACTIVE
CROWD
WATCHING +
LISTENING
GENERATINGCollective Intelligence
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28/04/2014 17
Larry Page’s vocal chords
info@thecatalyx.com
0041 22 345 0994
PLEASE CALL FOR
ANYMOREINFORMATION
© Catalyx. The material in this document is owned by Catalyx

Guy White - Engaging with the Passive Crowd, CSWGlobal14

  • 1.
    • 30th November201210th December 2012 ENGAGING WITH THE PASSIVE CROWD Guy White, Managing Director, Catalyx © Catalyx. The material in this document is owned by Catalyx
  • 2.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 2 More UK males talk about hairstyling online than females Image Source: http://cdn.stylisheve.com/wp- content/uploads/2011/12/1920s-Hairstyles-for-Men.jpeg
  • 3.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 3 Traditional media channels use the collective content of Twitter users to break the news of a 2013 London helicopter crash Image Source: http://live.standard.co.uk/ / http://www.theguardian.com/
  • 4.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 4 New York town planners plan more effectively through geo-tagged Tweets Business Weekend leisure Nightlife Residential Image Source: ‘Characterising Urban Landscapes using geolocated Tweets’, Frias-Martinez, 2012, Telefonica Research Lab, Madrid – thanks to http://www.cs.columbia.edu/
  • 5.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 5 Financial industry problems with recruiting women is a result of choices made by those women at age 16-18. Image source: http://www.minyanville.com/
  • 6.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 6 Passive Crowdsourcing Creating Value from a crowd that does not come to you.
  • 7.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 7 Versus traditional approaches
  • 8.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 8 Uses Customer Engagement Journalism Policy making Innovation Human and natural Disaster relief Human behaviour mapping Campaigning Influencer tracking
  • 9.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 9 Customer Engagement Journalism Policy making Innovation Human and natural Disaster relief Human behaviour mapping
  • 10.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 10 Uses Customer Engagement Innovation Human and natural Disaster relief Human behaviour mapping Campaigning Influencer tracking
  • 11.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 11 …not just online
  • 12.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 12 …not just online
  • 13.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 13 Watchouts Data Coverage And censorship? Who is talking?
  • 14.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 14 Ethics – When does creating value become intrusion
  • 15.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 15 Passive to Active PASSIVE CROWD INTERACTIVE CROWD WATCHING + LISTENING GENERATINGCollective Intelligence
  • 16.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 16
  • 17.
    Click to editMaster title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 28/04/2014 17 Larry Page’s vocal chords
  • 18.
    info@thecatalyx.com 0041 22 3450994 PLEASE CALL FOR ANYMOREINFORMATION © Catalyx. The material in this document is owned by Catalyx