Microsoft have been pioneers in making their widely used software affordable for the not-for-profit sector, via heavily discounted pricing and close to free supply via the CTX programme. Eve Joseph Microsoft's manager of their not-for-profit programme will outline Microsoft's vision for the sector.
Athena Consultants - What is CRM and why most implementations fail!Peter Flory - Athena ConsultantsCRM (Customer Relationship Management) is more than just a computer database, and therein lies the problem. People and processes are involved. Computers don't make mistakes, people do! Peter Flory recounts stories of more 20 years worth of NfP CRM systems implementations and asks, "Why don't we seem to learn from past mistakes?"Charity Technology Trust (CTT)Richard Cooper - Charity Technology Trust - www.ctt.orgThe Charity Technology Trust are aiming to make all their services cloud-based so that they can work from anywhere in an emergency - or during the Olympics. Richard Cooper, director of CTT, will explain how they have done this and key considerations in making this switch.Infoworks - The cloud-facing organisationStuart Lunn - Infoworks - www.infoworks.co.ukHow has the world surrounding not-for-profit organisations changed? What is the cloud-facing organisation? What strategies can organisations employ to get the most out of their CRM and information systems, website/CMS and social networking?Sayer Vincent - An Adaptive Approach to Software Procurement(or why ITTs are bad for your health...)Iain Pritchard - Sayer Vincent - www.sayervincent.co.ukStatistically, an organisation's chances of successful software implementation are quite poor. Recent improvements in information technology have helped, but it is still more likely that a new system will fail than that it will succeed. In this session, Iain Pritchard, technology partner at charity specialists Sayer Vincent, argues that the root of the problem lies in the procurement process. Sayer Vincent's Adaptive approach to procurement moves the focus away from technical functionality and, using a combination of process mapping, prototyping and assessment-centre evaluation, ensures a more reliable choice of supplier and system.Dell - Backup and RecoveryChris Flett - Dell - www.dell.comNinety per cent of all stored data has been created in just the last 2 years. As data volumes continue to grow, back up and data recovery is becoming an increasing challenge for all organisations big and small. Chris Flett, Storage Manager at Dell will outline their solutions to this challengeCo-Operative Systems - Technology moves in many waysPhilip Anthony - Co-Operative Systems - www.coopsys.net
Why am I here today? Face to the sector for Microsoft Give you a whistle stop tour of what microoft envisages for the future and solutions we have which I think are relevant for this sector
3 Reasons I showed you this video – 1 – Microsoft is more than windows and office. U are all here because you are interested in technology and Microsfot is leading the way in a number of innovations. There are many areas we can help charities such as yourselves. 2 – The world of technology is changing – new concepts are just around the corner and as charities / philanthropic organisations, we need to make sure we ensure you are ready for the changes and are sustainable. These changes are not as far out as you would imagine…. 3 – Vision of where Microsoft thinks technology is going
CTX – Gave away $5million last year Pakistan – just the UK donated over £50,000 cash – managed from corporate head quarters IT flows through different agencies including UN agencies. Net hopeResponse protocol run from corporate
Cutting CostsBeing more competitiveReducing data and processing time and costsMaking IT easier to useImproving CommunicationsCompliance and Governance
Chris Harris – Sales Manager – set up pilots
Final Friday each month
Research into what Microsoft has to offer not only in the enterprise world but with consumer technologies that may be able to support your charity