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Moving Beyond the Hype: The Future of
                                                               the Intelligent Grid
                                                               Energy Delivery Strategies

                                                               LOOKING AHEAD                                     #EI202543
www.energy-insights.com




                                                               Rick Nicholson                         H. Christine Richards




                                                               ENERGY INSIGHTS OPINION
                                                               This Energy Insights report studies the implications of intelligent grid
                                                               technologies for utilities. First, the report covers the drivers that
F.508.988.7881




                                                               brought the intelligent grid to where it is today, the current
                                                               marketplace, factors influencing the adoption of intelligent grid
                                                               technologies, and future challenges for the intelligent grid. Then, to
                                                               help readers understand how utilities should respond to these issues,
                                                               Energy Insights provides intelligent grid actions for companies to
P.508.935.4400




                                                               consider. Although many intelligent grid technologies are still in the
                                                               testing stages, utilities can prepare themselves now to better handle
                                                               more advanced intelligent grid technologies that will likely come onto
                                                               the market soon by:
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA




                                                               ● Allowing for upgrades: Because of the long life cycle of
                                                                 transmission and distribution (T&D) assets, utilities should provide
                                                                 options for upgrading components to support intelligent grid
                                                                 technologies.

                                                               ● Focusing on interoperability: Utilities should focus on increasing
                                                                 the integration abilities of their information technology.

                                                               ● Targeting quot;quick winsquot; first, but remembering scalability: To
                                                                 minimize risk and gain more confidence in intelligent grid
                                                                 technologies, utilities should target select areas — such as a
                                                                 business process bottleneck — for initial deployment to achieve
                                                                 quick wins. In targeting these smaller areas, though, utilities should
                                                                 ensure the intelligent grid technologies offer the ability to expand.

                                                               ● Informing themselves and directing technology: With so many
                                                                 intelligent grid consortia, utilities should take the time to
                                                                 participate in such groups not only to better understand the
                                                                 direction of the intelligent grid technologies, but also to guide their
                                                                 direction.




                                                               July 2006, Energy Insights #EI202543
                                                               Energy Insights: Energy Delivery Strategies: Looking Ahead
TABLE OF CONTENTS

                                                                                                                                                          P

In This Report                                                                                                                                            1
Brief Description of the Solution ............................................................................................................... 1

S i t u a t i o n O ve r v i e w                                                                                                                          4
Introduction............................................................................................................................................... 4
A Brief History........................................................................................................................................... 5
Current Environment................................................................................................................................. 7
Factors Affecting Adoption........................................................................................................................ 10

Future Outlook                                                                                                                                            12
Remaining Challenges.............................................................................................................................. 12
Future Adoption Patterns.......................................................................................................................... 13
Potential Pitfalls ........................................................................................................................................ 15

Essential Guidance                                                                                                                                        16
Actions to Consider................................................................................................................................... 16

Learn More                                                                                                                                                17
Related Research ..................................................................................................................................... 17




#EI202543                                                                                                  ©2006 Energy Insights, an IDC Company
LIST OF TABLES

                                                                                                                                         P
   1   Current Intelligent Grid Partnerships ............................................................................................ 8




©2006 Energy Insights, an IDC Company                                                                                              #EI202543
LIST OF FIGURES

                                                                                                                                                 P
   1   Today's Electric Grid .................................................................................................................... 3
   2   How the Intelligent Grid Changes Today's Electric Grid............................................................... 4
   3   U.S. Electricity Demand, 2005–2030 ........................................................................................... 6
   4   Internal and External Pressures on a Utility When Evaluating Intelligent Grid Technologies ....... 14




#EI202543                                                                                          ©2006 Energy Insights, an IDC Company
IN THIS REPORT

Brief Description of the Solution

Defining the Intelligent Grid
Smart grid, intelligent network, Grid 2030. Many terms are floating
around today, but they all describe an electric T&D network that —
through the use of information technology — is quot;smartquot; enough to
predict and adjust to network changes. Therefore, an intelligent grid
could recognize a potential problem — such as an abnormal operating
condition — and communicate this problem to a decision maker (i.e.,
computer) that would automatically work to correct the problem. A
corrective action may include automatically dispatching the nearest
available field crew to the problem site or automatically reconfiguring
the switched state of the network.

Comp on ent s of I n te ll ige nt G r id
Several components and technologies contribute to the foundation of
the intelligent grid:

● Remote asset monitoring and measurement including sensors,
  smart meters, and intelligent electronic devices (IEDs)

● Real-time data transmission including fiber-optic networks,
  wireless networks, and broadband over power line (BPL)

● Real-time decision making including modeling, simulation,
  visualization, and analytics

● Control and execution including SCADA, distributed energy
  resources, and demand response programs

T echn o lo g ie s T h at E n ab le T h e se C o mp o n en t s
● Smart metering: This two-way communication system uses a
  meter as both the sender of time-series meter data and the receptor
  of control signals. Smart metering allows utilities to track where
  power is consumed, understand demand requirements, and enable
  real-time pricing. Another term that is used to describe this sort of
  system is automated metering infrastructure (AMI).

● Common platform/architecture: A utility's ability to integrate
  various applications and technologies across the company is
  crucial for a successful intelligent grid. A common platform allows
  for easier integration.

● IP-enabled     controls   and     standard   communication
  infrastructure: Along the same line as a common platform, by

©2006 Energy Insights, an IDC Company      #EI202543                      Page 1
using standard communication paths, utilities can better integrate
    the many intelligent grid components including applications,
    sensors, and different parts of the company. Such communication
    structures may include BPL.

● Mobile workforce management: These applications and
  technologies automate field crew management. Mobile workforce
  management can stream asset and power flow information to field
  crews, allowing the crews react quickly to problems and perform
  maintenance effectively.

● Sensors to monitor and control remote assets: Sensors on
  remote assets can report information back to the control room.
  These sensors can detect, for example, when a remote asset begins
  to fail or an atypical event takes place.

How the Intelligent Grid Changes T&D
These intelligent grid components and technologies have the potential
to transform today's grid in four key ways (see Figures 1 and 2):

● Increased visibility into the grid: Control rooms today have a
  narrow view of the grid's condition — often limited to a view of
  just the transmission system and larger distribution assets such as
  substations. As the intelligent grid increases the number of sensors
  on the grid, however, utilities will be able to track many more grid
  components, such as meters and smaller substations. More data
  points mean more information that utilities can use to increase their
  visibility into the grid's operational condition.

● More automation in decision making: Today's grid often
  depends on people taking the limited information available about
  the grid and quickly reacting to problems. This requires people to
  first recognize a problem, decide whether to take action, and then
  determine how to best react. Yet this process may not move fast
  enough — as discussed below — and has the increased potential
  for human error. Through more automated decision making, the
  intelligent grid allows for quicker, more accurate responses to grid
  events.

● Improved reaction time to events: During the August 2003
  Northeast Blackout, it took 9 seconds for the blackout to spread
  from Ohio to New York. Reactions to critical grid events such as
  this often need to take place in milliseconds, not minutes. Yet as
  discussed above, today's grid largely relies on people to make
  critical decisions about the grid based on limited information.
  Therefore, decisions will likely not be reached at the speed
  required to avoid major problems. As the intelligent grid begins to
  automate more decisions about the grid and provide more visibility



Page 2                               #EI202543             ©2006 Energy Insights, an IDC Company
into grid components, utilities will be able to react faster to grid
     events and better avoid major problems.

● Greater ability to control demand: While utilities have
  historically been able to control the grid supply, they have limited
  abilities to control grid demand or consumer use. By employing
  end-user controls — such as grid-friendly appliances (GFAs) — or
  demand response programs, the intelligent grid allows end users
  and the grid to interact with one another. Ultimately, intelligent
  grid technologies will allow grid demand to change in response to
  grid events.



FIGURE 1

Today's Electric Grid


                                                                                                  Control room
                                                                                                technology only
                                                                                                     displays
                                                                                                   information
                                                              End-users and portions of
          Generation/transmission                             distribution system not visible
          systems visible

                                                                                                     Personnel
                                                                                                     determine
                                                                                                    and respond
                                                           Only critical distribution               to problems
                                                           assets visible




                         Slower reactions to grid events


                                                                         Crews manually
                                                                           scheduled




Source: Energy Insights, 2006




©2006 Energy Insights, an IDC Company            #EI202543                                             Page 3
FIGURE 2

How the Intelligent Grid Changes Today's Electric Grid

                                                                Increased visibility into grid

                                                                                                   Automated
                                                                                                    decision-
                                                                                                     making
                                                           Smart meters connect end-
                                                           users and control room

                                                                                                     Personnel
                                                                                                      input as
                                                                  Ability to                           needed
                                More sensors                      control
                                along the grid                    demand




                        Faster reactions to grid events                                             Mobile workforce
                                                                                                    management for
                                                                                                    better connections
                                                                        Crews
                                                                     automatically
                                                                      scheduled




Source: Energy Insights, 2006




SITUATION OVERVIEW

Introduction

With the recent flood of consortia, research, and pilot projects, the
intelligent grid is finally beginning to move beyond its initial hype and
into the marketplace. Many in the utility industry are greeting the
concept of the intelligent grid with optimism, but there are still many
uncertainties about the ultimate direction and feasibility of intelligent
grid technologies.

First, to help readers better understand the direction of the intelligent
grid, this report covers the drivers that brought the intelligent grid to
where it is today, the current marketplace, factors influencing the
adoption of intelligent grid technologies, and future challenges for the
intelligent grid. Then, to demonstrate how utilities and technology
vendors should respond to these issues, Energy Insights provides
intelligent grid actions for companies to consider. This report focuses
largely on North American utilities but highlights efforts from other
regions as well.


Page 4                                             #EI202543                   ©2006 Energy Insights, an IDC Company
A Brief History

Underlying Drivers of the Intelligent Grid
No single driver pushed the intelligent grid to where it is today. The
culmination of many different issues has influenced its development,
including:

● Aging assets: With much of today's T&D infrastructure installed
  in the 1950s, 1960s, and 1970s, many grid components have
  reached the limits of their useful life. Utilities have long deferred
  T&D upgrades in favor of investments that provide a better ROI —
  such as generation development — but many utilities cannot
  further postpone T&D investments. However, utilities cannot
  afford to replace all of their T&D infrastructure. Using intelligent
  grid concepts, however, utilities could potentially better leverage
  their T&D investments by using technology to compensate for the
  shortfalls of aging infrastructure and determine which assets truly
  need replacement.

● The inability to meet demand for more and higher-quality
  electricity: Today's grid is unprepared to meet not only increasing
  electricity demands (see Figure 3), but also the needs of an
  information economy. Although the grid is reliable — more than
  99% reliable — any outage can be detrimental to today's energy-
  dependent economy. For example, according to some sources, the
  2003 Northeast Blackout cost the U.S. economy $6 billion to $10
  billion. As the U.S. economy depends more and more on utilities to
  quot;keep the lights on,quot; the intelligent grid allows utilities to increase
  the grid's reliability through innovative, cost-effective technologies.

● The need to understand the grid at a national level: On a
  national scale, the grid is a collection of regional, relatively
  independent grids with a few strategic connections. Furthermore,
  operators of each grid — which may rely on shared transmission
  lines and power sources — cannot readily communicate with one
  another. This reality not only threatens reliability when operators
  cannot easily communicate problems, but creates security issues as
  well. By using intelligent grid technologies, local grids could
  readily communicate with one another and the federal government
  could track all grids at a national level.

● Increasing interest in alternative and distributed energy
  technologies: Currently, most utilities transmit electricity from
  large central power plants to load centers. Yet this approach has
  many disadvantages, such as significant energy losses from voltage
  changes and transporting electricity over long distances and
  potentially widespread reliability problems from transmission
  system shortcomings. Public interest in alternative energies is
  increasing, and some utilities are paying more attention to

©2006 Energy Insights, an IDC Company   #EI202543                           Page 5
distributed energy. Yet most utilities do not have the technology to
                          track many smaller, distributed power sources. Intelligent grid
                          technologies would allow utilities to cost-effectively track and
                          communicate with widely distributed plants. In addition, wind —
                          the fastest-growing alternative energy — provides intermittent
                          energy, which can create problems with ramp rates. As wind speed
                          increases, the ramp rate can rise quickly and may put the
                          transmission system out of balance if the grid does not react
                          quickly enough to this change. Through greater automation,
                          intelligent grid technologies could potentially allow the grid to
                          more quickly react to fluctuations in wind power.

● Lost revenue from theft: Currently, utilities cannot track where
  energy is leaving their system. As a result, electricity theft is a
  problem — particularly in India and China — that means lost
  revenue for utilities. Intelligent grid technologies would allow
  utilities to obtain feedback on where energy leaves the system and
  better track down energy thieves.

● The availability of appropriate technology: Technology has
  developed enough to allow utilities to practically address the above
  problems through intelligent grid technologies. Such technologies
  include the ability to integrate devices from a variety of vendors,
  IP ubiquity and enterprisewide communication, service oriented
  architecture (SOA), adequate sensor technology, and smart meters.


FIGURE 3

U.S. Electricity Demand, 2005–2030

                                 2,500
  (Billions of kilowatt-hours)




                                 2,000

                                 1,500

                                 1,000

                                  500

                                    0
                                         2005   2008   2011   2014     2017      2020   2023    2026     2029
                                            Residential
                                            Commercial
                                            Industrial

Source: Energy Information Administration, 2006




Page 6                                                               #EI202543                 ©2006 Energy Insights, an IDC Company
Current Environment

These drivers brought the intelligent grid to where it is today and
continue to drive its development. Even with all of this motivation,
however, most of today's intelligent grid work — particularly in North
America — is still in the testing and piloting stage. This section covers
recent intelligent grid activity, including regulatory actions,
developing consortia, and projects under way.

Regulators Are Becoming More Involved
Today, regulators are beginning to take action and promote the use of
intelligent grid technologies, particularly smart metering. Regulatory
actions include:

● U.S. Energy Policy Act of 2005 (EPAct): The EPAct established
  mandatory reliability standards, which will ultimately push utilities
  to better monitor their T&D assets. Fines for failing to meet
  reliability standards could cost utilities $1 million a day for each
  violation. Also, the EPAct encourages investment in transmission
  capacity — such as transmission system monitoring, sophisticated
  transmission technologies, and advanced power system technology
  incentive programs.

● Ontario, Canada: Ontario will require smart metering throughout
  the province by 2010.

● Texas: The State of Texas recently passed legislation to help
  create a market for advanced meters. The state is requiring the
  Public Utility Commission of Texas (PUCT) to establish a
  surcharge for recovering reasonable and necessary costs incurred
  in deploying advanced meter networks to residential customers and
  smaller commercial customers.

● Victoria, Australia: In 2004, the Victorian government issued a
  mandate for utilities to deploy interval metering to all large
  commercial and industry customers by 2008, small commercial
  and large residential customers by 2011, and remaining residential
  customers by 2013. More recently, however, the Victorian
  government abandoned the previous interval metering rollout
  program and instead is drafting legislation to mandate the
  deployment of smart metering. The government commissioned a
  cost-benefit study to look at the incremental operational and
  customer service benefits of smart metering and is pushing
  distribution companies to begin smart metering trials later this
  year. Full deployment to 2.35 million customers is expected to run
  from 2008 to 2012.




©2006 Energy Insights, an IDC Company   #EI202543                           Page 7
More Partnerships to Develop Cost-Effective Technologies
The number of partnerships among utilities, vendors, universities, and
the government to research and develop intelligent grid technologies
has grown substantially over the last few years. Many of these groups
are working to make technologies practical and cost-effective for
utilities to implement. Some of these partnerships are listed in Table 1.



 TABLE 1

 Current Intelligent Grid Partnerships

 Partnership                      Description

 Center for the                   This electricity and university consortium was formed in September 2005. Through bringing
 Commercialization of             together a diverse group of existing companies and organizations, CCET is working to
 Electric Technologies            advance technologies in transmission, distribution, and end-use areas.
 (CCET)

 Consortium for Electric          CERTS is working to research, develop, and disseminate new methods, tools, and
 Reliability Technology           technologies to protect and enhance the reliability of the U.S. electric power system and
 Solutions (CERTS)                efficiency of competitive electricity markets.

 Demand Response and              This group consists of public interest groups, demand response technology companies, and
 Advanced Metering                utilities that focus on demand response education and outreach.
 Coalition (DRAM)

 Distribution Vision 2010         This group of utilities is working together to develop new distribution network designs,
 (DV2010)                         methods, and devices to increase energy delivery reliability at the distribution level.

 Galvin Electricity Initiative    By working to combine traditional electricity infrastructure with advanced technologies, this
                                  group seeks to define a systemic solution for reliable and robust electric services that best
                                  meet 21st-century consumer needs.

 The GridWise Alliance            This group of public and private stakeholders is working together to provide real-world
                                  technology solutions that support the U.S. Department of Energy's vision of the future grid.
                                  Their efforts also include the GridWise Expo, which builds upon their original quot;Constitutional
                                  Convention.quot;

 Advanced Grid                    This group of utilities is working to modernize the U.S. electrical grid by transitioning the best
 Applications Consortium          technologies and practices into broader use through member utilities.
 (GridApp)

 IntelliGrid Consortium           Formed by the Energy Policy Research Institute (EPRI) to support its IntelliGrid transmission
                                  architecture, this international alliance of utilities, manufacturers, researchers, and
                                  government agencies is working to transform today's grid into a sophisticated delivery
                                  system.

 Office of Electricity Delivery   In 2005, the Office of Electric Transmission and Distribution and the Office of Energy
 and Energy Reliability (OE)      Assurance joined together to form the OE. The OE seeks to modernize the electric grid,
                                  enhance security and reliability of transmission infrastructure, and expedite recovery from
                                  supply disruptions.




Page 8                                               #EI202543                       ©2006 Energy Insights, an IDC Company
TABLE 1

 Current Intelligent Grid Partnerships

 Partnership                     Description

 Smart Energy Alliance           This group of six technology companies — Capgemini, Cisco Systems, GE, HP, Intel, and
                                 Oracle — is working together to develop intelligent solutions for power distribution
                                 businesses.

 SmartGrids — Electricity        This group is working to develop a single European grid. Specific actions include increasing
 Networks of the Future          the network's compatibility with new energy resources and carriers, using innovative
                                 techniques to increase the overall system's efficiency, and implementing widespread
                                 information and communication technologies to develop new services and innovative
                                 markets.

 Source: Energy Insights, 2006




Pilot Projects Still Dominant in North America
Despite the efforts of these groups, in North America, intelligent grid
technologies are still in the early implementation stages. Although
intelligent grid initiatives are not widespread, there are still many pilot
projects and substantial research investments. Recent examples
include:

● Alabama Power Company (APC) and Advanced Metering
  Data Systems (AMDS): AMDS recently delivered 50,000 Sensus
  iCon meters to APC and is under contract to provide advanced
  metering infrastructure and monitoring for APC.

● CCET: CCET recently approved a $1.3 million study of how to
  precisely and accurately monitor grid performance and power flow
  through global positioning systems.

● CenterPoint Energy Houston Electric and IBM: As a follow-up
  to its BPL pilot project, CenterPoint is deploying intelligent grid
  technologies — including smart meters, remote connection and
  disconnection of electric service, and automated outage detection
  and restoration. CenterPoint will test these technologies on 44,500
  electric and 22,500 gas customers.

● Eastern Interconnect Phasor Project (EIPP): In response to the
  2003 Northeast Blackout, EIPP is working to develop more real-
  time uses of information and resolve the inability of operators to
  visualize an event that impacts the entire system.

● Georgia Power Company (GPC): For more than 10 years, GPC
  has been running the world's largest real-time pricing program with
  1,700 volunteer commercial and industrial customers.


©2006 Energy Insights, an IDC Company              #EI202543                                                        Page 9
● Michigan Electric Transmission Company (METC): To
  enhance its grid, METC is working with IBM to develop business
  intelligence analytics that would turn critical operations into real-
  time information. For example, METC could monitor substation
  activity and respond more quickly to power outages.

Other Regions Outpace North America
Internationally, utilities are not only implementing pilot projects, as
seen in North America, but also undertaking large-scale deployments
of intelligent grid technology. Recent examples include:

● China: In March 2006, OSIsoft announced a seven-year, $300
  million contract to provide its real-time performance products to
  FibrLINK Communications — a State Grid Corporation of China
  company. China will implement real-time grid performance
  monitoring at a national level.

● Italy: Enel, Italy's major utility, has installed 23 million PLC
  Smart Meters since 2003 — a rate of 40,000 per day. By the end of
  the project, Enel will have installed a total of 30 million smart
  meters.

● Poland: PSE-Operator SA initiated the world's first IntelliGrid
  transmission architecture demonstration project. This effort will
  assist EPRI with refining its framework for an intelligent, self-
  healing network.

Factors Affecting Adoption

With the flurry of research and development of intelligent grid
technologies, why are North American utilities not gobbling up these
technologies right now? Although intelligent grid technologies offer
exciting opportunities, the nature of the energy industry makes utilities
reluctant to adopt new technologies. However, some regulators are
stepping in to push utilities to adopt more intelligent grid technologies.

Utilities Are Risk Aware
Negative public perceptions — from issues such as blackouts and their
cost to the economy — can damage a utility's reputation, but public
pressure alone cannot force a utility to adopt intelligent grid
technologies. For example, FirstEnergy suffered from its role in the
2003 Northeast Blackout, but the company quickly recovered.

There are also more tangible pressures directly impacting utilities —
such as aging infrastructure, concerns about meeting future energy
demands, lost revenue from theft — that push them to more seriously
consider intelligent grid technologies as a cost-effective way to
address these pressures. Yet regardless of all these pressures, utilities


Page 10                               #EI202543              ©2006 Energy Insights, an IDC Company
remain a risk-aware industry as they deal with volatile energy prices,
regulator demands to keep consumer prices low, and limited options
for improving profits. Specific risks intelligent grid technologies pose
to utilities include:

● Are intelligent grid technology investments prudent? That is the
  question regulators — which are interested in keeping prices low
  — will ask utilities. Utilities have to determine whether intelligent
  grid technologies will provide an adequate return on their
  investment. Regulators need to provide a way for utilities to
  recover their costs for investing in intelligent grid technologies.

● Many intelligent grid technologies still have not received enough
  testing for most utilities to feel confident in making large-scale
  implementations. With the long lifetime of grid assets, utilities
  want to know they are making the right investment.

● These technologies often require upgrading and changing legacy
  systems and business processes. Utilities often have trouble
  overcoming the embedded inertia of existing systems and
  practices.

Regulations Can Force Utilities to Adopt Technologies
Since many utilities have not implemented intelligent grid
technologies on their own, government can step in and has done so to
represent the public's interest. As earlier examples such as Victoria,
Australia, and Ontario, Canada, demonstrate, many governments are
requiring utilities to step up the implementation of these technologies,
particularly for smart metering.

Differences Between the North American Market and Other
Regional Markets
The rate of intelligent grid technology adoption varies across regions
because of different environments that utilities operate within:

● Asia/Pacific and Latin America: With many developing
  countries in these regions, utilities are building new infrastructure.
  Therefore, if utilities have to install something anyway, it would
  make sense to install the latest technology. Also, the structure of
  some governments allows for a more widespread implementation
  of intelligent grid technologies. For example, China's strong
  central government controls the entire grid at a national level and
  can easily standardize the network.

● Europe: European countries are generally more interested in and
  better able to implement small-scale, distributed alternative
  energies and renewable energy technologies, particularly wind
  energy systems that produce intermittent power. The need to


©2006 Energy Insights, an IDC Company   #EI202543                          Page 11
integrate these technologies into the existing grid is driving these
    countries to focus more on intelligent grid technologies.


FUTURE OUTLOOK
As for the intelligent grid's future, it is not a question of whether
companies will implement these new technologies, but rather when the
grid's information technology revolution will take place. Because
many challenges still surround the intelligent grid, the quot;revolutionquot;
will likely be more of a slow quot;evolution.quot; Many utilities will still be
hesitant to adopt new technologies in the near future. The current
intelligent grid environment focuses on the testing and development of
practical technologies, and as they are proven, utilities are likely to
adopt more of them. However, some utilities will begin to prepare for
the intelligent grid today by adopting some technologies —
particularly communication capabilities — now so they have the
necessary backbone to quickly implement more uncertain technologies
once they are accepted.

Remaining Challenges

Although the intelligent grid appears to be taking off, many challenges
still lie ahead. Key challenges in North America include regulators that
are reluctant to allow utilities to experiment with these new
technologies, the reality that utilities will not likely change their risk-
aware behavior soon, intelligent grid technologies that will continue to
rapidly evolve, and the practicality of alternative and renewable
energy.

Double-Edged Sword of Regulators
Regulators can push utilities to invest in intelligent grid technologies,
but they still want to keep consumer prices as low as possible.
Therefore, regulators hesitate in allowing utilities to accept the risk of
experimenting with new technologies. Furthermore, the complexity of
these regulatory bodies can inhibit the implementation of intelligent
grid technologies. Several regulatory bodies may have overlapping
jurisdiction over one area and conflict with one another on the
sensibility of a utility's investment.

Utilities Will Always Be Utilities
The environment that North American utilities operate within is not
likely to change dramatically in the near future; therefore, utilities will
remain risk aware. Most utilities will still consider investing in new
intelligent grid technologies to be risky and avoid these technologies
until they are better proven. Furthermore, economic costs to the public
will most likely not become a factor in a utility's equation for
determining the value of an intelligent grid investment.


Page 12                                #EI202543              ©2006 Energy Insights, an IDC Company
Technology May Expire Quickly
When utilities invest in T&D assets, they are often making 40-year
investments. Therefore, it is risky for utilities to make long-term
investments in technologies that are unproven or may rapidly change
as intelligent grid research and development moves forward. Utilities
will likely not know for a while if today's intelligent grid technologies
will be useful for the life of an asset. Furthermore, utilities face
challenges when deciding what communication method — cellular
technology, existing phone lines, or BPL, for example — should link
intelligent grid technologies. As integration across business segments
and companies becomes more important, a utility wants to ensure it
does not choose the quot;wrongquot; technology or method of communication.

Realities of Renewable and Distributed Energy
Some forms of distributed energy — particularly natural gas–powered
microturbines — face significant challenges in today's market. High
natural gas prices make such power sources costly, especially when
compared with low-priced coal. Furthermore, end users are typically
uninterested in these more complicated power sources and electric
utilities adamantly oppose them. While distributed energy will
potentially become more competitive in a future carbon-constrained
marketplace, today these power sources are likely to remain limited in
their use.

On the other hand, renewable energy is rapidly growing, with wind
leading the way. Yet these distributed alternative energies may not be
as practical in North America as in other regions because the best
places for alternative energies — solar from the desert and wind from
offshore and the Great Plains — tend to be located far from load
centers. Development in these remote areas will necessitate
considerable investment in grid expansion and upgrades and, in the
near term, likely crowd already strained transmission capacity. Finally,
alternative energies are still more expensive than retail electric
throughout much of the United States.

Future Adoption Patterns

Despite the promise of the intelligent grid, challenges such as those
listed above will mean a slow but increasing adoption rate in North
America as intelligent grid technologies are proven. However, some
utilities will actively prepare for the intelligent grid by adopting some
technologies now so they are ready to quickly implement today's more
uncertain technologies once they are accepted.

Slow But Increasing Adoption Rates in North America
With increasing internal pressures — such as aging assets — and
external pressures — such as the need to understand the grid at a


©2006 Energy Insights, an IDC Company   #EI202543                           Page 13
national level — utilities will begin to seriously consider more
intelligent grid technologies (see Figure 4). Even as utilities' interest in
these technologies grows, however, most utilities will want to be the
third utility to use the technology, not the first. Therefore, sales cycles
will likely take years as utilities conduct one pilot project, then
conduct another, undertake a limited rollout, and so on. Yet as
intelligent grid technologies are tested and proven, adoption among
utilities will increase at a greater rate.



FIGURE 4

Internal and External Pressures on a Utility W hen Evaluating
Intelligent Grid Technologies

                                             External pressures

                                             Internal pressures
           Need to understand
           grid at national level
                                         Uncertain about                                 Regulator desire
                                       intelligent grid ROI                             to keep prices low
          Regulator demand for                       Costs to replace
           increased reliability                      aging assets
                                     Concern about selecting                         Many technologies not
                                       “wrong” technology                               tested enough
            Negative public                        Lost revenue from
          perception of outages                      electricity theft
                                          Long life cycle                                 Lack of strong
                                            of assets                                    central authority
           Increasing demand
                                                       Electricity theft
           for quality electricity
                                        Embedded inertia                            Challenges of alternative,
                                        of legacy systems                              distributed energy
          Interest in alternative,
            distributed energy
                                              Utility company

      Use existing                                                                             Adopt intelligent
                                                       or
      technologies                                                                            grid technologies

Source: Energy Insights, 2006




Page 14                                    #EI202543                       ©2006 Energy Insights, an IDC Company
Many Leading Utilities Will Adopt Technologies to Prepare
for the Intelligent Grid
While many utilities will wait for proven technologies, some utilities
will take steps today to prepare for rapidly deploying intelligent grid
technologies that are still currently under testing. The most common
preparations utilities will make for the intelligent grid are establishing
adequate communication infrastructure and installing assets that allow
for easy upgrades to adapt to future technology needs.

TXU Electric Delivery — a subsidiary of TXU Corp. — demonstrates
that such preparations are already under way for some utilities. This
delivery company recently signed a contract with CURRENT
Communications Group LLC to install the nation's first broadband-
enabled intelligent grid. The $150 million project will provide BPL to
approximately 2 million customers. The company's reasons for
undertaking this substantial investment include:

● The intelligent grid will require utilities to push around not only
  kilowatts, but megabytes as well. Therefore, TXU Delivery sought
  to develop an effective method for handling both electricity and
  data.

● While some intelligent grid technologies have not yet been
  invented and the company cannot know what specific applications
  may be used in the future, installing BPL allows TXU Delivery the
  flexibility to adapt to changing technologies.

● BPL will help TXU Delivery in achieving its intelligent grid
  targets, such as 100% automatic meter reading by 2010–2011 —
  approximately 3 million meters.

● BPL will allow TXU Delivery to rapidly install intelligent grid
  technologies the company is currently developing.

Potential Pitfalls

While more and more utilities will invest in technologies to prepare for
the intelligent grid, forging ahead too quickly and on too large of a
scale may create problems. Since many intelligent grid technologies
are still rapidly developing and not yet established, adopting unproven
technologies may be risky since these technologies may rapidly
change. Also, utilities may face problems if their preparation does not
focus on developing better integration techniques. For example, if
applications cannot readily communicate with one another, their
effectiveness in real-time interactions will be inhibited.




©2006 Energy Insights, an IDC Company   #EI202543                            Page 15
ESSENTIAL GUIDANCE

Actions to Consider

For Utilities
Although many intelligent grid technologies are still in the testing
stages, utilities can prepare themselves now to better handle more
advanced intelligent grid technologies that are likely come onto the
market soon by:

● Allowing for upgrades: Because of the long life cycle of T&D
  assets, utilities should provide options for upgrading components
  to support intelligent grid technologies.

● Focusing on interoperability: Utilities should focus on increasing
  the integration abilities of their information technology.

● Targeting quot;quick winsquot; first, but remembering scalability: To
  minimize risk and gain more confidence in intelligent grid
  technologies, utilities should target select areas — such as a
  business process bottleneck — for initial deployment to achieve
  quick wins. In targeting these smaller areas, though, utilities should
  ensure the intelligent grid technologies offer the ability to expand.

● Informing themselves and directing technology: With so many
  intelligent grid consortia, utilities should take the time to
  participate in such groups not only to better understand the
  direction of the intelligent grid technologies, but also to guide their
  direction.

For Vendors
Vendors should not only become more involved in developing
intelligent grid technologies, but also — depending on their size —
focus on ways to better integrate their technologies:

● Larger vendors: Since the intelligent grid emphasizes integration,
  larger vendors should begin to rethink any proprietary mindsets.
  As intelligent grid technologies spread, those vendors that are best
  able to integrate technology from many sources will likely
  succeed.

● Smaller vendors: Again, with this emphasis on integration,
  smaller vendors should work to develop partnerships and
  complementary technologies with larger vendors. Another option
  for smaller vendors is to become an expert at integrating devices
  from many vendors and adding their own products to the mix.




Page 16                               #EI202543             ©2006 Energy Insights, an IDC Company
LEARN MORE

Related Research

● Smart Metering: Impact on Distribution Companies (Energy
  Insights #EI201167, April 2006)

● Top 10 Predictions for the Energy Industry in 2006 (Energy
  Insights #EI10084, January 2006)

● Metering Gets Smart – Managing Smart Metering Data to Serve
  the Customer (Energy Insights #EI10058, September 2005)

● Broadband over Power Line: Impact for Utility Companies
  (Energy Insights #EI10050, July 2005)

● U.S. Energy Delivery Market Overview (Energy Insights
  #EI10044, June 2005)




Copyright Notice

Copyright 2006 Energy Insights, an IDC company. Reproduction
without written permission is completely forbidden. External
Publication of Energy Insights Information and Data: Any Energy
Insights information that is to be used in advertising, press releases, or
promotional materials requires prior written approval from the
appropriate Energy Insights Vice President. A draft of the proposed
document should accompany any such request. Energy Insights
reserves the right to deny approval of external usage for any reason.




©2006 Energy Insights, an IDC Company   #EI202543                            Page 17

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Future Of Intelligent Energy Grids - Energy Insights

  • 1. Moving Beyond the Hype: The Future of the Intelligent Grid Energy Delivery Strategies LOOKING AHEAD #EI202543 www.energy-insights.com Rick Nicholson H. Christine Richards ENERGY INSIGHTS OPINION This Energy Insights report studies the implications of intelligent grid technologies for utilities. First, the report covers the drivers that F.508.988.7881 brought the intelligent grid to where it is today, the current marketplace, factors influencing the adoption of intelligent grid technologies, and future challenges for the intelligent grid. Then, to help readers understand how utilities should respond to these issues, Energy Insights provides intelligent grid actions for companies to P.508.935.4400 consider. Although many intelligent grid technologies are still in the testing stages, utilities can prepare themselves now to better handle more advanced intelligent grid technologies that will likely come onto the market soon by: Global Headquarters: 5 Speen Street Framingham, MA 01701 USA ● Allowing for upgrades: Because of the long life cycle of transmission and distribution (T&D) assets, utilities should provide options for upgrading components to support intelligent grid technologies. ● Focusing on interoperability: Utilities should focus on increasing the integration abilities of their information technology. ● Targeting quot;quick winsquot; first, but remembering scalability: To minimize risk and gain more confidence in intelligent grid technologies, utilities should target select areas — such as a business process bottleneck — for initial deployment to achieve quick wins. In targeting these smaller areas, though, utilities should ensure the intelligent grid technologies offer the ability to expand. ● Informing themselves and directing technology: With so many intelligent grid consortia, utilities should take the time to participate in such groups not only to better understand the direction of the intelligent grid technologies, but also to guide their direction. July 2006, Energy Insights #EI202543 Energy Insights: Energy Delivery Strategies: Looking Ahead
  • 2. TABLE OF CONTENTS P In This Report 1 Brief Description of the Solution ............................................................................................................... 1 S i t u a t i o n O ve r v i e w 4 Introduction............................................................................................................................................... 4 A Brief History........................................................................................................................................... 5 Current Environment................................................................................................................................. 7 Factors Affecting Adoption........................................................................................................................ 10 Future Outlook 12 Remaining Challenges.............................................................................................................................. 12 Future Adoption Patterns.......................................................................................................................... 13 Potential Pitfalls ........................................................................................................................................ 15 Essential Guidance 16 Actions to Consider................................................................................................................................... 16 Learn More 17 Related Research ..................................................................................................................................... 17 #EI202543 ©2006 Energy Insights, an IDC Company
  • 3. LIST OF TABLES P 1 Current Intelligent Grid Partnerships ............................................................................................ 8 ©2006 Energy Insights, an IDC Company #EI202543
  • 4. LIST OF FIGURES P 1 Today's Electric Grid .................................................................................................................... 3 2 How the Intelligent Grid Changes Today's Electric Grid............................................................... 4 3 U.S. Electricity Demand, 2005–2030 ........................................................................................... 6 4 Internal and External Pressures on a Utility When Evaluating Intelligent Grid Technologies ....... 14 #EI202543 ©2006 Energy Insights, an IDC Company
  • 5. IN THIS REPORT Brief Description of the Solution Defining the Intelligent Grid Smart grid, intelligent network, Grid 2030. Many terms are floating around today, but they all describe an electric T&D network that — through the use of information technology — is quot;smartquot; enough to predict and adjust to network changes. Therefore, an intelligent grid could recognize a potential problem — such as an abnormal operating condition — and communicate this problem to a decision maker (i.e., computer) that would automatically work to correct the problem. A corrective action may include automatically dispatching the nearest available field crew to the problem site or automatically reconfiguring the switched state of the network. Comp on ent s of I n te ll ige nt G r id Several components and technologies contribute to the foundation of the intelligent grid: ● Remote asset monitoring and measurement including sensors, smart meters, and intelligent electronic devices (IEDs) ● Real-time data transmission including fiber-optic networks, wireless networks, and broadband over power line (BPL) ● Real-time decision making including modeling, simulation, visualization, and analytics ● Control and execution including SCADA, distributed energy resources, and demand response programs T echn o lo g ie s T h at E n ab le T h e se C o mp o n en t s ● Smart metering: This two-way communication system uses a meter as both the sender of time-series meter data and the receptor of control signals. Smart metering allows utilities to track where power is consumed, understand demand requirements, and enable real-time pricing. Another term that is used to describe this sort of system is automated metering infrastructure (AMI). ● Common platform/architecture: A utility's ability to integrate various applications and technologies across the company is crucial for a successful intelligent grid. A common platform allows for easier integration. ● IP-enabled controls and standard communication infrastructure: Along the same line as a common platform, by ©2006 Energy Insights, an IDC Company #EI202543 Page 1
  • 6. using standard communication paths, utilities can better integrate the many intelligent grid components including applications, sensors, and different parts of the company. Such communication structures may include BPL. ● Mobile workforce management: These applications and technologies automate field crew management. Mobile workforce management can stream asset and power flow information to field crews, allowing the crews react quickly to problems and perform maintenance effectively. ● Sensors to monitor and control remote assets: Sensors on remote assets can report information back to the control room. These sensors can detect, for example, when a remote asset begins to fail or an atypical event takes place. How the Intelligent Grid Changes T&D These intelligent grid components and technologies have the potential to transform today's grid in four key ways (see Figures 1 and 2): ● Increased visibility into the grid: Control rooms today have a narrow view of the grid's condition — often limited to a view of just the transmission system and larger distribution assets such as substations. As the intelligent grid increases the number of sensors on the grid, however, utilities will be able to track many more grid components, such as meters and smaller substations. More data points mean more information that utilities can use to increase their visibility into the grid's operational condition. ● More automation in decision making: Today's grid often depends on people taking the limited information available about the grid and quickly reacting to problems. This requires people to first recognize a problem, decide whether to take action, and then determine how to best react. Yet this process may not move fast enough — as discussed below — and has the increased potential for human error. Through more automated decision making, the intelligent grid allows for quicker, more accurate responses to grid events. ● Improved reaction time to events: During the August 2003 Northeast Blackout, it took 9 seconds for the blackout to spread from Ohio to New York. Reactions to critical grid events such as this often need to take place in milliseconds, not minutes. Yet as discussed above, today's grid largely relies on people to make critical decisions about the grid based on limited information. Therefore, decisions will likely not be reached at the speed required to avoid major problems. As the intelligent grid begins to automate more decisions about the grid and provide more visibility Page 2 #EI202543 ©2006 Energy Insights, an IDC Company
  • 7. into grid components, utilities will be able to react faster to grid events and better avoid major problems. ● Greater ability to control demand: While utilities have historically been able to control the grid supply, they have limited abilities to control grid demand or consumer use. By employing end-user controls — such as grid-friendly appliances (GFAs) — or demand response programs, the intelligent grid allows end users and the grid to interact with one another. Ultimately, intelligent grid technologies will allow grid demand to change in response to grid events. FIGURE 1 Today's Electric Grid Control room technology only displays information End-users and portions of Generation/transmission distribution system not visible systems visible Personnel determine and respond Only critical distribution to problems assets visible Slower reactions to grid events Crews manually scheduled Source: Energy Insights, 2006 ©2006 Energy Insights, an IDC Company #EI202543 Page 3
  • 8. FIGURE 2 How the Intelligent Grid Changes Today's Electric Grid Increased visibility into grid Automated decision- making Smart meters connect end- users and control room Personnel input as Ability to needed More sensors control along the grid demand Faster reactions to grid events Mobile workforce management for better connections Crews automatically scheduled Source: Energy Insights, 2006 SITUATION OVERVIEW Introduction With the recent flood of consortia, research, and pilot projects, the intelligent grid is finally beginning to move beyond its initial hype and into the marketplace. Many in the utility industry are greeting the concept of the intelligent grid with optimism, but there are still many uncertainties about the ultimate direction and feasibility of intelligent grid technologies. First, to help readers better understand the direction of the intelligent grid, this report covers the drivers that brought the intelligent grid to where it is today, the current marketplace, factors influencing the adoption of intelligent grid technologies, and future challenges for the intelligent grid. Then, to demonstrate how utilities and technology vendors should respond to these issues, Energy Insights provides intelligent grid actions for companies to consider. This report focuses largely on North American utilities but highlights efforts from other regions as well. Page 4 #EI202543 ©2006 Energy Insights, an IDC Company
  • 9. A Brief History Underlying Drivers of the Intelligent Grid No single driver pushed the intelligent grid to where it is today. The culmination of many different issues has influenced its development, including: ● Aging assets: With much of today's T&D infrastructure installed in the 1950s, 1960s, and 1970s, many grid components have reached the limits of their useful life. Utilities have long deferred T&D upgrades in favor of investments that provide a better ROI — such as generation development — but many utilities cannot further postpone T&D investments. However, utilities cannot afford to replace all of their T&D infrastructure. Using intelligent grid concepts, however, utilities could potentially better leverage their T&D investments by using technology to compensate for the shortfalls of aging infrastructure and determine which assets truly need replacement. ● The inability to meet demand for more and higher-quality electricity: Today's grid is unprepared to meet not only increasing electricity demands (see Figure 3), but also the needs of an information economy. Although the grid is reliable — more than 99% reliable — any outage can be detrimental to today's energy- dependent economy. For example, according to some sources, the 2003 Northeast Blackout cost the U.S. economy $6 billion to $10 billion. As the U.S. economy depends more and more on utilities to quot;keep the lights on,quot; the intelligent grid allows utilities to increase the grid's reliability through innovative, cost-effective technologies. ● The need to understand the grid at a national level: On a national scale, the grid is a collection of regional, relatively independent grids with a few strategic connections. Furthermore, operators of each grid — which may rely on shared transmission lines and power sources — cannot readily communicate with one another. This reality not only threatens reliability when operators cannot easily communicate problems, but creates security issues as well. By using intelligent grid technologies, local grids could readily communicate with one another and the federal government could track all grids at a national level. ● Increasing interest in alternative and distributed energy technologies: Currently, most utilities transmit electricity from large central power plants to load centers. Yet this approach has many disadvantages, such as significant energy losses from voltage changes and transporting electricity over long distances and potentially widespread reliability problems from transmission system shortcomings. Public interest in alternative energies is increasing, and some utilities are paying more attention to ©2006 Energy Insights, an IDC Company #EI202543 Page 5
  • 10. distributed energy. Yet most utilities do not have the technology to track many smaller, distributed power sources. Intelligent grid technologies would allow utilities to cost-effectively track and communicate with widely distributed plants. In addition, wind — the fastest-growing alternative energy — provides intermittent energy, which can create problems with ramp rates. As wind speed increases, the ramp rate can rise quickly and may put the transmission system out of balance if the grid does not react quickly enough to this change. Through greater automation, intelligent grid technologies could potentially allow the grid to more quickly react to fluctuations in wind power. ● Lost revenue from theft: Currently, utilities cannot track where energy is leaving their system. As a result, electricity theft is a problem — particularly in India and China — that means lost revenue for utilities. Intelligent grid technologies would allow utilities to obtain feedback on where energy leaves the system and better track down energy thieves. ● The availability of appropriate technology: Technology has developed enough to allow utilities to practically address the above problems through intelligent grid technologies. Such technologies include the ability to integrate devices from a variety of vendors, IP ubiquity and enterprisewide communication, service oriented architecture (SOA), adequate sensor technology, and smart meters. FIGURE 3 U.S. Electricity Demand, 2005–2030 2,500 (Billions of kilowatt-hours) 2,000 1,500 1,000 500 0 2005 2008 2011 2014 2017 2020 2023 2026 2029 Residential Commercial Industrial Source: Energy Information Administration, 2006 Page 6 #EI202543 ©2006 Energy Insights, an IDC Company
  • 11. Current Environment These drivers brought the intelligent grid to where it is today and continue to drive its development. Even with all of this motivation, however, most of today's intelligent grid work — particularly in North America — is still in the testing and piloting stage. This section covers recent intelligent grid activity, including regulatory actions, developing consortia, and projects under way. Regulators Are Becoming More Involved Today, regulators are beginning to take action and promote the use of intelligent grid technologies, particularly smart metering. Regulatory actions include: ● U.S. Energy Policy Act of 2005 (EPAct): The EPAct established mandatory reliability standards, which will ultimately push utilities to better monitor their T&D assets. Fines for failing to meet reliability standards could cost utilities $1 million a day for each violation. Also, the EPAct encourages investment in transmission capacity — such as transmission system monitoring, sophisticated transmission technologies, and advanced power system technology incentive programs. ● Ontario, Canada: Ontario will require smart metering throughout the province by 2010. ● Texas: The State of Texas recently passed legislation to help create a market for advanced meters. The state is requiring the Public Utility Commission of Texas (PUCT) to establish a surcharge for recovering reasonable and necessary costs incurred in deploying advanced meter networks to residential customers and smaller commercial customers. ● Victoria, Australia: In 2004, the Victorian government issued a mandate for utilities to deploy interval metering to all large commercial and industry customers by 2008, small commercial and large residential customers by 2011, and remaining residential customers by 2013. More recently, however, the Victorian government abandoned the previous interval metering rollout program and instead is drafting legislation to mandate the deployment of smart metering. The government commissioned a cost-benefit study to look at the incremental operational and customer service benefits of smart metering and is pushing distribution companies to begin smart metering trials later this year. Full deployment to 2.35 million customers is expected to run from 2008 to 2012. ©2006 Energy Insights, an IDC Company #EI202543 Page 7
  • 12. More Partnerships to Develop Cost-Effective Technologies The number of partnerships among utilities, vendors, universities, and the government to research and develop intelligent grid technologies has grown substantially over the last few years. Many of these groups are working to make technologies practical and cost-effective for utilities to implement. Some of these partnerships are listed in Table 1. TABLE 1 Current Intelligent Grid Partnerships Partnership Description Center for the This electricity and university consortium was formed in September 2005. Through bringing Commercialization of together a diverse group of existing companies and organizations, CCET is working to Electric Technologies advance technologies in transmission, distribution, and end-use areas. (CCET) Consortium for Electric CERTS is working to research, develop, and disseminate new methods, tools, and Reliability Technology technologies to protect and enhance the reliability of the U.S. electric power system and Solutions (CERTS) efficiency of competitive electricity markets. Demand Response and This group consists of public interest groups, demand response technology companies, and Advanced Metering utilities that focus on demand response education and outreach. Coalition (DRAM) Distribution Vision 2010 This group of utilities is working together to develop new distribution network designs, (DV2010) methods, and devices to increase energy delivery reliability at the distribution level. Galvin Electricity Initiative By working to combine traditional electricity infrastructure with advanced technologies, this group seeks to define a systemic solution for reliable and robust electric services that best meet 21st-century consumer needs. The GridWise Alliance This group of public and private stakeholders is working together to provide real-world technology solutions that support the U.S. Department of Energy's vision of the future grid. Their efforts also include the GridWise Expo, which builds upon their original quot;Constitutional Convention.quot; Advanced Grid This group of utilities is working to modernize the U.S. electrical grid by transitioning the best Applications Consortium technologies and practices into broader use through member utilities. (GridApp) IntelliGrid Consortium Formed by the Energy Policy Research Institute (EPRI) to support its IntelliGrid transmission architecture, this international alliance of utilities, manufacturers, researchers, and government agencies is working to transform today's grid into a sophisticated delivery system. Office of Electricity Delivery In 2005, the Office of Electric Transmission and Distribution and the Office of Energy and Energy Reliability (OE) Assurance joined together to form the OE. The OE seeks to modernize the electric grid, enhance security and reliability of transmission infrastructure, and expedite recovery from supply disruptions. Page 8 #EI202543 ©2006 Energy Insights, an IDC Company
  • 13. TABLE 1 Current Intelligent Grid Partnerships Partnership Description Smart Energy Alliance This group of six technology companies — Capgemini, Cisco Systems, GE, HP, Intel, and Oracle — is working together to develop intelligent solutions for power distribution businesses. SmartGrids — Electricity This group is working to develop a single European grid. Specific actions include increasing Networks of the Future the network's compatibility with new energy resources and carriers, using innovative techniques to increase the overall system's efficiency, and implementing widespread information and communication technologies to develop new services and innovative markets. Source: Energy Insights, 2006 Pilot Projects Still Dominant in North America Despite the efforts of these groups, in North America, intelligent grid technologies are still in the early implementation stages. Although intelligent grid initiatives are not widespread, there are still many pilot projects and substantial research investments. Recent examples include: ● Alabama Power Company (APC) and Advanced Metering Data Systems (AMDS): AMDS recently delivered 50,000 Sensus iCon meters to APC and is under contract to provide advanced metering infrastructure and monitoring for APC. ● CCET: CCET recently approved a $1.3 million study of how to precisely and accurately monitor grid performance and power flow through global positioning systems. ● CenterPoint Energy Houston Electric and IBM: As a follow-up to its BPL pilot project, CenterPoint is deploying intelligent grid technologies — including smart meters, remote connection and disconnection of electric service, and automated outage detection and restoration. CenterPoint will test these technologies on 44,500 electric and 22,500 gas customers. ● Eastern Interconnect Phasor Project (EIPP): In response to the 2003 Northeast Blackout, EIPP is working to develop more real- time uses of information and resolve the inability of operators to visualize an event that impacts the entire system. ● Georgia Power Company (GPC): For more than 10 years, GPC has been running the world's largest real-time pricing program with 1,700 volunteer commercial and industrial customers. ©2006 Energy Insights, an IDC Company #EI202543 Page 9
  • 14. ● Michigan Electric Transmission Company (METC): To enhance its grid, METC is working with IBM to develop business intelligence analytics that would turn critical operations into real- time information. For example, METC could monitor substation activity and respond more quickly to power outages. Other Regions Outpace North America Internationally, utilities are not only implementing pilot projects, as seen in North America, but also undertaking large-scale deployments of intelligent grid technology. Recent examples include: ● China: In March 2006, OSIsoft announced a seven-year, $300 million contract to provide its real-time performance products to FibrLINK Communications — a State Grid Corporation of China company. China will implement real-time grid performance monitoring at a national level. ● Italy: Enel, Italy's major utility, has installed 23 million PLC Smart Meters since 2003 — a rate of 40,000 per day. By the end of the project, Enel will have installed a total of 30 million smart meters. ● Poland: PSE-Operator SA initiated the world's first IntelliGrid transmission architecture demonstration project. This effort will assist EPRI with refining its framework for an intelligent, self- healing network. Factors Affecting Adoption With the flurry of research and development of intelligent grid technologies, why are North American utilities not gobbling up these technologies right now? Although intelligent grid technologies offer exciting opportunities, the nature of the energy industry makes utilities reluctant to adopt new technologies. However, some regulators are stepping in to push utilities to adopt more intelligent grid technologies. Utilities Are Risk Aware Negative public perceptions — from issues such as blackouts and their cost to the economy — can damage a utility's reputation, but public pressure alone cannot force a utility to adopt intelligent grid technologies. For example, FirstEnergy suffered from its role in the 2003 Northeast Blackout, but the company quickly recovered. There are also more tangible pressures directly impacting utilities — such as aging infrastructure, concerns about meeting future energy demands, lost revenue from theft — that push them to more seriously consider intelligent grid technologies as a cost-effective way to address these pressures. Yet regardless of all these pressures, utilities Page 10 #EI202543 ©2006 Energy Insights, an IDC Company
  • 15. remain a risk-aware industry as they deal with volatile energy prices, regulator demands to keep consumer prices low, and limited options for improving profits. Specific risks intelligent grid technologies pose to utilities include: ● Are intelligent grid technology investments prudent? That is the question regulators — which are interested in keeping prices low — will ask utilities. Utilities have to determine whether intelligent grid technologies will provide an adequate return on their investment. Regulators need to provide a way for utilities to recover their costs for investing in intelligent grid technologies. ● Many intelligent grid technologies still have not received enough testing for most utilities to feel confident in making large-scale implementations. With the long lifetime of grid assets, utilities want to know they are making the right investment. ● These technologies often require upgrading and changing legacy systems and business processes. Utilities often have trouble overcoming the embedded inertia of existing systems and practices. Regulations Can Force Utilities to Adopt Technologies Since many utilities have not implemented intelligent grid technologies on their own, government can step in and has done so to represent the public's interest. As earlier examples such as Victoria, Australia, and Ontario, Canada, demonstrate, many governments are requiring utilities to step up the implementation of these technologies, particularly for smart metering. Differences Between the North American Market and Other Regional Markets The rate of intelligent grid technology adoption varies across regions because of different environments that utilities operate within: ● Asia/Pacific and Latin America: With many developing countries in these regions, utilities are building new infrastructure. Therefore, if utilities have to install something anyway, it would make sense to install the latest technology. Also, the structure of some governments allows for a more widespread implementation of intelligent grid technologies. For example, China's strong central government controls the entire grid at a national level and can easily standardize the network. ● Europe: European countries are generally more interested in and better able to implement small-scale, distributed alternative energies and renewable energy technologies, particularly wind energy systems that produce intermittent power. The need to ©2006 Energy Insights, an IDC Company #EI202543 Page 11
  • 16. integrate these technologies into the existing grid is driving these countries to focus more on intelligent grid technologies. FUTURE OUTLOOK As for the intelligent grid's future, it is not a question of whether companies will implement these new technologies, but rather when the grid's information technology revolution will take place. Because many challenges still surround the intelligent grid, the quot;revolutionquot; will likely be more of a slow quot;evolution.quot; Many utilities will still be hesitant to adopt new technologies in the near future. The current intelligent grid environment focuses on the testing and development of practical technologies, and as they are proven, utilities are likely to adopt more of them. However, some utilities will begin to prepare for the intelligent grid today by adopting some technologies — particularly communication capabilities — now so they have the necessary backbone to quickly implement more uncertain technologies once they are accepted. Remaining Challenges Although the intelligent grid appears to be taking off, many challenges still lie ahead. Key challenges in North America include regulators that are reluctant to allow utilities to experiment with these new technologies, the reality that utilities will not likely change their risk- aware behavior soon, intelligent grid technologies that will continue to rapidly evolve, and the practicality of alternative and renewable energy. Double-Edged Sword of Regulators Regulators can push utilities to invest in intelligent grid technologies, but they still want to keep consumer prices as low as possible. Therefore, regulators hesitate in allowing utilities to accept the risk of experimenting with new technologies. Furthermore, the complexity of these regulatory bodies can inhibit the implementation of intelligent grid technologies. Several regulatory bodies may have overlapping jurisdiction over one area and conflict with one another on the sensibility of a utility's investment. Utilities Will Always Be Utilities The environment that North American utilities operate within is not likely to change dramatically in the near future; therefore, utilities will remain risk aware. Most utilities will still consider investing in new intelligent grid technologies to be risky and avoid these technologies until they are better proven. Furthermore, economic costs to the public will most likely not become a factor in a utility's equation for determining the value of an intelligent grid investment. Page 12 #EI202543 ©2006 Energy Insights, an IDC Company
  • 17. Technology May Expire Quickly When utilities invest in T&D assets, they are often making 40-year investments. Therefore, it is risky for utilities to make long-term investments in technologies that are unproven or may rapidly change as intelligent grid research and development moves forward. Utilities will likely not know for a while if today's intelligent grid technologies will be useful for the life of an asset. Furthermore, utilities face challenges when deciding what communication method — cellular technology, existing phone lines, or BPL, for example — should link intelligent grid technologies. As integration across business segments and companies becomes more important, a utility wants to ensure it does not choose the quot;wrongquot; technology or method of communication. Realities of Renewable and Distributed Energy Some forms of distributed energy — particularly natural gas–powered microturbines — face significant challenges in today's market. High natural gas prices make such power sources costly, especially when compared with low-priced coal. Furthermore, end users are typically uninterested in these more complicated power sources and electric utilities adamantly oppose them. While distributed energy will potentially become more competitive in a future carbon-constrained marketplace, today these power sources are likely to remain limited in their use. On the other hand, renewable energy is rapidly growing, with wind leading the way. Yet these distributed alternative energies may not be as practical in North America as in other regions because the best places for alternative energies — solar from the desert and wind from offshore and the Great Plains — tend to be located far from load centers. Development in these remote areas will necessitate considerable investment in grid expansion and upgrades and, in the near term, likely crowd already strained transmission capacity. Finally, alternative energies are still more expensive than retail electric throughout much of the United States. Future Adoption Patterns Despite the promise of the intelligent grid, challenges such as those listed above will mean a slow but increasing adoption rate in North America as intelligent grid technologies are proven. However, some utilities will actively prepare for the intelligent grid by adopting some technologies now so they are ready to quickly implement today's more uncertain technologies once they are accepted. Slow But Increasing Adoption Rates in North America With increasing internal pressures — such as aging assets — and external pressures — such as the need to understand the grid at a ©2006 Energy Insights, an IDC Company #EI202543 Page 13
  • 18. national level — utilities will begin to seriously consider more intelligent grid technologies (see Figure 4). Even as utilities' interest in these technologies grows, however, most utilities will want to be the third utility to use the technology, not the first. Therefore, sales cycles will likely take years as utilities conduct one pilot project, then conduct another, undertake a limited rollout, and so on. Yet as intelligent grid technologies are tested and proven, adoption among utilities will increase at a greater rate. FIGURE 4 Internal and External Pressures on a Utility W hen Evaluating Intelligent Grid Technologies External pressures Internal pressures Need to understand grid at national level Uncertain about Regulator desire intelligent grid ROI to keep prices low Regulator demand for Costs to replace increased reliability aging assets Concern about selecting Many technologies not “wrong” technology tested enough Negative public Lost revenue from perception of outages electricity theft Long life cycle Lack of strong of assets central authority Increasing demand Electricity theft for quality electricity Embedded inertia Challenges of alternative, of legacy systems distributed energy Interest in alternative, distributed energy Utility company Use existing Adopt intelligent or technologies grid technologies Source: Energy Insights, 2006 Page 14 #EI202543 ©2006 Energy Insights, an IDC Company
  • 19. Many Leading Utilities Will Adopt Technologies to Prepare for the Intelligent Grid While many utilities will wait for proven technologies, some utilities will take steps today to prepare for rapidly deploying intelligent grid technologies that are still currently under testing. The most common preparations utilities will make for the intelligent grid are establishing adequate communication infrastructure and installing assets that allow for easy upgrades to adapt to future technology needs. TXU Electric Delivery — a subsidiary of TXU Corp. — demonstrates that such preparations are already under way for some utilities. This delivery company recently signed a contract with CURRENT Communications Group LLC to install the nation's first broadband- enabled intelligent grid. The $150 million project will provide BPL to approximately 2 million customers. The company's reasons for undertaking this substantial investment include: ● The intelligent grid will require utilities to push around not only kilowatts, but megabytes as well. Therefore, TXU Delivery sought to develop an effective method for handling both electricity and data. ● While some intelligent grid technologies have not yet been invented and the company cannot know what specific applications may be used in the future, installing BPL allows TXU Delivery the flexibility to adapt to changing technologies. ● BPL will help TXU Delivery in achieving its intelligent grid targets, such as 100% automatic meter reading by 2010–2011 — approximately 3 million meters. ● BPL will allow TXU Delivery to rapidly install intelligent grid technologies the company is currently developing. Potential Pitfalls While more and more utilities will invest in technologies to prepare for the intelligent grid, forging ahead too quickly and on too large of a scale may create problems. Since many intelligent grid technologies are still rapidly developing and not yet established, adopting unproven technologies may be risky since these technologies may rapidly change. Also, utilities may face problems if their preparation does not focus on developing better integration techniques. For example, if applications cannot readily communicate with one another, their effectiveness in real-time interactions will be inhibited. ©2006 Energy Insights, an IDC Company #EI202543 Page 15
  • 20. ESSENTIAL GUIDANCE Actions to Consider For Utilities Although many intelligent grid technologies are still in the testing stages, utilities can prepare themselves now to better handle more advanced intelligent grid technologies that are likely come onto the market soon by: ● Allowing for upgrades: Because of the long life cycle of T&D assets, utilities should provide options for upgrading components to support intelligent grid technologies. ● Focusing on interoperability: Utilities should focus on increasing the integration abilities of their information technology. ● Targeting quot;quick winsquot; first, but remembering scalability: To minimize risk and gain more confidence in intelligent grid technologies, utilities should target select areas — such as a business process bottleneck — for initial deployment to achieve quick wins. In targeting these smaller areas, though, utilities should ensure the intelligent grid technologies offer the ability to expand. ● Informing themselves and directing technology: With so many intelligent grid consortia, utilities should take the time to participate in such groups not only to better understand the direction of the intelligent grid technologies, but also to guide their direction. For Vendors Vendors should not only become more involved in developing intelligent grid technologies, but also — depending on their size — focus on ways to better integrate their technologies: ● Larger vendors: Since the intelligent grid emphasizes integration, larger vendors should begin to rethink any proprietary mindsets. As intelligent grid technologies spread, those vendors that are best able to integrate technology from many sources will likely succeed. ● Smaller vendors: Again, with this emphasis on integration, smaller vendors should work to develop partnerships and complementary technologies with larger vendors. Another option for smaller vendors is to become an expert at integrating devices from many vendors and adding their own products to the mix. Page 16 #EI202543 ©2006 Energy Insights, an IDC Company
  • 21. LEARN MORE Related Research ● Smart Metering: Impact on Distribution Companies (Energy Insights #EI201167, April 2006) ● Top 10 Predictions for the Energy Industry in 2006 (Energy Insights #EI10084, January 2006) ● Metering Gets Smart – Managing Smart Metering Data to Serve the Customer (Energy Insights #EI10058, September 2005) ● Broadband over Power Line: Impact for Utility Companies (Energy Insights #EI10050, July 2005) ● U.S. Energy Delivery Market Overview (Energy Insights #EI10044, June 2005) Copyright Notice Copyright 2006 Energy Insights, an IDC company. Reproduction without written permission is completely forbidden. External Publication of Energy Insights Information and Data: Any Energy Insights information that is to be used in advertising, press releases, or promotional materials requires prior written approval from the appropriate Energy Insights Vice President. A draft of the proposed document should accompany any such request. Energy Insights reserves the right to deny approval of external usage for any reason. ©2006 Energy Insights, an IDC Company #EI202543 Page 17