Award winning article published in the IBM Systems Journal

1. IBM Systems Journal, Vol. 33, No. 1, 1994. IN-PROCESS IMPROVEMENT THROUGH DEFECT DATA INTERPRETATION Inderpal Bhandari, Michael Halliday, Jarir Chaar, Ram Chillarege, Kevin Jones, Janette Atkinson, Cleo Lepori- Costello , Pamela Jasper, Eric Tarver, Cecilia Carranza Lewis, Masato Yonezawa Abstract: An approach that involves both automatic and human interpretation to correct the software production process during development is becoming important in IBM as a means to improve quality and productivity. A key step of the approach is the interpretation of defect data by the project team. This paper uses examples of such correction to evaluate and evolve the approach, and to inform and teach those who will use the approach in software development. The methodology is shown to benefit different kinds of products beyond what can be achieved by current practices, and the collection of examples discussed represents the experiences of using a model of correction. To order full article, go to: http://domino.research.ibm.com/tchjr/journalindex.nsf/600cc5649e2871db852568150060213c/82998bce378566fc85256bfa00685cc9?OpenDocument