2. Customer Wishes
● Limitations: to have enough to produce calls, texts and
data uploads.
● Networks: to include all cellphones ranging from 021,027
and 022 company’s.
● Loss to gain: to have the ability to transfer the amount of
data their for creating a loss for the user in credit.
● Protection: to have security that prevents users abusing
this app or new product.
● Contracts: to have a new contract that this can happen.
● Features: to allow best mate and other family clients to
benefit from this new app.