Best Listening Skills

Best Listening Skills
It's highly unlikely, regardless of how good you are as a key account manager, that you will never
face the prospect of an unhappy customer in one of your key accounts. Issues happen. There are
always aspects that are out of your personal control, so being prepared to deal with one of your key
customer's unhappiness ahead of time is well advised. In the heat of the moment is not when you
want to strategically try to come up with a plan to diffuse your customer as quickly as possible.
When working in an environment where the select few make up your largest profit, as in key
account management relationships, one bad relationship can ruin an entire account. If you keep
some general guidelines in mind ahead of time, it is more likely that you will be able to handle the
situation when it arises with grace and dignity.
First and ... Show more content on Helpwriting.net ...
Know the difference between hearing and listening. Hearing is simply acknowledging a sound, but
listening is an active choice and requires concentration. If you are already thinking about how you
will respond to their statement, you are not listening. Paraphrase what you heard them say,
especially when it seems like a sticking point. As they are talking, write down what they are saying.
This does a couple of things. It not only shows that you are listening to what they are saying, but it
will also help you later when you are away from the meeting and analyzing what went wrong.
Listening does not only involve words; active listening is paying attention to their non–verbals to
see if you can pick up any additional clues as to the root of the problem. It's important not to
interrupt your customer; let them get everything out that they need to say. Sometimes being heard is
all they need to diffuse a heated situation. When they finish speaking, repeat back to them again
what you believe their concerns to be, ask them for validation and see if you missed anything
... Get more on HelpWriting.net ...

Listening Skills Worksheet
I used personal discipline to accomplish learning the assigned methods, techniques, and songs. I was
able to control myself to separate social time and working time by setting my mindset with daily
goals. When I get to class, the first thing I do is take out my self reflection sheet. The worksheet
helps me keep organized with the goals I achieved and certain areas where I need to improve or get
feedback from others about my music skills in playing.
To begin with, I tend to work with a partner who is playing the same instrument as me so that we
can catch each other's mistakes and redo, re–practice, and ask people around us about their opinion
on our playing. Depending on the feedback I get, I experiment with different playing techniques.
Such

Listening Is The Art Of Interpersonal Skills
Listening
Definition: Listening, in the context of interpersonal skills, is the art of actively receiving the
information and messages being offered through both verbal and non–verbal communication
(www.skillsyouneed.com). The interpersonal skill of listening means more than just hearing. It
means being purposeful in your intent to not only hear and respond, but to understand what is being
shared.
Example: An example of a well–developed skill of listening would be to practice active listening,
which means to make eye contact, offer feedback, ask relevant questions, repeat the message in a
paraphrased form and/or give the speaker nonverbal cues that you are interested and understanding.
Website: www.skillsyouneed.com/ips/listening–skills.html
Assertiveness
Definition: According to villanova.edu, (www1.villanova.edu/.../assertiveness.html, 2015)
assertiveness is " a direct and appropriate expression of ... Show more content on Helpwriting.net ...
Website:
https://www1.villanova.edu/villanova/studentlife/counselingcenter/infosheets/assertiveness.html
Negotiation
Definition: There are many different definitions for negotiation, but in the context of interpersonal
skills, negotiation can be defined as the process of sharing and receiving information with the
purpose and intention of achieving a desired outcome. The skill of listening is a prerequisite for
successful negotiating.
Example: One of the most common examples of negotiating in business is during the performance
evaluation. The employee shares and listens with the purpose and intent of gaining a raise. The
employer shares and listens with the purpose and intent of inspiring improved performance and
dedication. Both sides must be successful listeners in order to be successful negotiators.
Website: http://www.skillsyouneed.com/ips/negotiation.html

Practicum Active Listening Skills
The techniques that I used in my practicum was active listening skills , when it came to the meetings
I had to make sure I listen to all the information that was given so that I would be well prepared and
equip to be beneficial to the students. During the meetings we also discussed emergency procedures
to beware of all codes just in case a mishap happen while I was present. Also at this time I was able
to ask my director questions to make sure I understood what was ask of me and express my
concerns. Every month my placement did a practice drill so the students beware of the routine in
case of an emergency. The skills that was helpful when it came to helping the students to finish their
homework was patience, listening skills, observer, critical

Shalaine's Listening Skills
1. Shalaine W. has " true presents" by keeping eye contact, and focusing on what one is talking
about. She listens without interrupting or trying to finish ones sentences. I could use Shalaine's true
presents in my everyday communications, by focusing on my own listening skills. By learning to
develop my listening skills, I would be better prepared to deal directly with customers, and the
problems they may occur, as a mechanic in the diesel technology field. 2. A positive outcome over
the past 40+ years is the ability to discuss in the open, the sexual orientation of individuals in our
society. With more and more states legalizing gay marriage the openness to discuss one's sexual
orientation or gender identity has opened many doors, for people our country once shunned. A
negative outcome from our cultures openness about sex is seen on the television screen. I remember
40 years ago possibly the racist program on T.V. was Petticoat Junction. Today sex and sexual
content is abundant ... Show more content on Helpwriting.net ...
Carls Jr television ad"All Natural Burgers" https://m.youtube.com/watch?v=4WTA_8waxTo
involves a young lady, who walks through a market area. Half of the ad, and the way the ad was
filmed indicates the young lady to be nude, except for brief periods, where certain body parts are
replaced with different types of food such as tomatoes, melons etc... All the venders in the ad appear
to be male, focusing the ad towards the male audience. The use of sex in this ad not only brings up
the fact that the young lady is beautiful, but that is one good looking burger. 4. As stated on 10.6 of
our Wellness Workbook, a relationship between partners needs patience. Patience is important,
because the patiences that one partner shows the other is accomplished by not only knowing our
own body, but by taking the time to get to know our partners body. To find out what they like or
enjoy, what brings them pleasure. Patience is holding back on our own enjoyment and taking the
time to please our

What Is An Active Listening Skills Essay
Essay on analyzing active listening skills Introduction Active listening is listening with a purpose. It
is more than just hearing which the act of perceiving sound is. When you hear a sound or noise, you
are receiving aural stimuli. Listening goes beyond just registering that there is a sound in the
environment. It involves receiving and interpreting the aural stimuli, and creating meaning from the
sound. According to (Mind tools, 2017)Using active listening skills can help to minimize or avoid
unnecessary conflict. It can bring clarity and understanding to conversations and interactions with
other people. To work, the listener focuses on the words and the feelings of the speaker for
understanding. Active listening happens when the listener ... Show more content on Helpwriting.net
...
A broader awareness of the importance of effective listening is another weapon in your arsenal as a
public speaker. At the same time, building up your own effective listening skills can enhance your
academic, professional, and personal success. Being heard is one thing, but speakers need listeners
to complete the communication loop. Reap the rewards: Instead of saying "I hear you," try out "I'm
listening." References Doyle, A. (2017, March 10). The Balance. Retrieved from
https://www.thebalance.com/active–listening–skills–with–examples–2059684 Free Management .
(2017). Retrieved from http://www.free–management–ebooks.com/faqcm/active–06.htm G. W
Noesner & M Webster. (1997). Crisis intervention: Using active listening skills in negotiations. FBI
L. Enforcement Bull. Hutchby, I. (2005). "" Active listening": Formulations and the elicitation of
feelings–talk in child counselling." Research on Language and Social Interaction . Mind tools.
(2017, July 12). Retrieved from https://www.mindtools.com/CommSkll/ActiveListening.htm
Robertson, K. (2005). Active listening: more than just paying attention. Australian family

Active Listening Skills
1. What have you learned this semester about interviewing clients? Be specific. This semester I
learned it is my job as the practitioner to listen to the clients tell their story, rather than try to be the
person to solve their problems. 2. Describe some of the interviewing skills you have learned as a
result of this course. Some interviewing skills that I have learned as a result of this course are to
always practice active listening skills, professional language, and to be a good observer. Active
listening skills are important, so the practitioner has the ability focus and hear what the client is
stating. Professional language is something that I learned because working with children who have
experienced sexual and physical abuse, I had

Listening Skills, By John J. Caro
Abstract
This essay will explore the different of listening skill as well as compare on improving your learning
listening skills, first is a text reading from Brookfield's chapter 5 Keep Discussion Going Through
Questioning, Listening, and Responding the second is an article text from. Crown Library Database
Implementing Some Simple Strategies to Enhance Learner's Listening Skills. By John J. Caro.
Overall, in which I found were very Interesting compared to the text reading, in chapter five, Keep
Discussion Going Through Questioning, Listening and Responding. the similarly maybe the same
therefore, the listening skills, may demonstration maybe, different. From way of learning to another
way of listening but the analyses in the article have ... Show more content on Helpwriting.net ...
And Therefore, are important for the student to understand the language along with the words used
together that are spoken: in other words, if language and words are confusing. There goes the
listening in short this is, where the teacher connection comes into play: However, in the reading text
of chapter five they encourage question for the most part of having good listening skill. Maybe,
therefore the student is not engaged into the discussion. (quote) from the article learning Listening
Skills .by John J. Caro "The conversations were too difficult: they were confusing; people spoke too
quickly: some of the vocabulary in the conversations were new to us." However, my response is
from the question that are ask by the teacher? Although this may be true from, the text reading from
Brookfield's chapter five Keep Discussion going Through Question, Listening and Responding
(quote)
"The student may not be ready to explore a topic in a large group setting or has lost their enthusiasm
for the subject." the contrast are teachers needs to keep the decision open exploring more question.
Which is what the text is demonstrate. Meanwhile, the teacher need to express attention in
encouraging therefore, the students are

Analyzing Active Listening Skills. Essay
The theories of counselling, listening skills sessions, offered the opportunity to learn and exercise
the practical application of listening skills. Such skills involved actively listening to the speaker and
asking forth bringing questions. The knowledge attained throughout the theories of counselling
module, was applied in these practical sessions. Even though the students in these listening skills
sessions were supposed to work in mock therapeutic session, it was made clear that these exercises
did not provide the necessary training for the students to become professional counsellors.
Nevertheless this does not mean that these practices were not helpful. We were provided the
possibility to gain a better and newer understanding of the ... Show more content on Helpwriting.net
...
The listener has to show that they are following the speaker by sending out non–verbal signals
(Canadian Association of Student Activity Advisers, n.d.). Throughout each listening session I gave
short comforting smiles, and nodded occasionally to reassure the listener that they had my attention.
The various facial expressions that were usually in line with what the speaker was saying were clear
indicators of attention in both listening sessions. In the second listening video my facial expression
was not always corresponding to what the speaker was saying. This was also pointed out by the
Observer, who stated that I did not respond in an enthusiastic manner to the speaker's enthusiastic
speech (Ross &Short, 2011). I provided good Soler contact in both sessions, my proximity to the
speaker was upright and I was sitting at a comfortable angle and distance to the speaker, at all
moments. My posture was open, relaxed and inviting. As meaning cannot always be conveyed
effectively, the listener must participate actively in the cycle of communication (Canadian
Association of Student Activity Advisers, n.d.). In either session, I tried to offer short, reassuring
verbal comments to encourage the speakers in their speech process. During the first listening
session, I did not need to provide many encouraging, verbal comments as the speaker had a very
good speech flow. Before I made a comment, I waited for the speaker to finish talking in order

Language Skills, Listening, Speaking, Reading, And...
In real–life communication, people use a variety of language skills, listening, speaking, reading, and
writing. When people learn a foreign language, they usually want to make use of that language to
communicate with people who speak the same language. They can find themselves in the need of
understanding them and talking to them. As Raimes (1983) states, listening and speaking are,
regardless of whom the people using the language are, at least as important as the other skills to
communicate.
Thus, it is essential for students to understand the language they are exposed to and respond
appropriately so that they can become competent users of that particular language. Seferoglu and
Uzakgöre (2004) cited in Tavil (2010) indicate that listening is an interactive process. The listener
does not always just listen to, but he or she also reacts to the speaker or asks questions for
clarification. The most essential issue for the students should be to understand what they are
listening to and be able to give appropriate responses orally. This aim clarifies the integration of ...
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Every people who meet each other will speak a language to prove that they are exists in their
community. There are five components of speaking skill concerned with comprehension, grammar,
vocabulary, pronunciation, and fluency that may be assessed: (1) comprehension, for oral
communication certainly requires a subject to respond to speech as well as to initiate it; (2)
grammar, it is needed for students to arrange a correct sentence in conversation; (3) vocabulary, it
means the appropriate choice of words which is used in communication; (4) pronunciation, it is the
way for students to produce clearer language when they speak. and; (5) fluency, it can be defined as
the ability to speak fluently and accurately (Mora,2010, Syakur, 1987 cited in

Active Listening Skills Build Trust
Listening skills should be used to build trust, by indicating that we hear and understand one's
concerns and point of view shows great qualities of being an active listener and provides confidence
as we'll as openness for the speaker. Actively listening is beneficial for building healthy associations
in the workplace, with family friends and even those we encounter leisurely. There are several tips
presented in this week's article reviewed, titled Active Listening (Here What People Are Really
Saying), Paying attention and giving feedback are two of my strengths when effectively
communicating however I would like to improve on my techniques. Some of the listening strategies
in the videos are paraphrasing and reinstating the information to

Importance Of Listening Skills
Listening is more often used in communication than other skills. It plays a significant role in
communication and is considered as one of the fundamental skills in learning English. According to
Burley–Allen in Flowerdew and Miller, (2005: 22–23), the importance of listening skills for
communication can be seen from the average time people spend in daily communication. People
usually spend 35% of their time for speaking, 16% for reading, 9% for writing and 40% for
listening. Thus, listening in this matter is the highest skill to use in communication.
Listening also plays an important role in language teaching. It provides the aural input that serves
the basis of language acquisition and enables learners to interact in spoken communication. The
student with good listening skills will be able to participate more effectively in communicative
situations, because they are able to understand the message being conveyed. Listening which has
been called as the "neglected" or ignored language art for more than 50 years for it is rarely taught in
kindergarten until eighth–grade, as a result it is considered as the most difficult skill to be acquired.
Listening has an important role in communication, even though it is also an activity that is hard to
teach to the students. As Perez, (2000:1811) in Mayor, (2009:1) states that listening is a complex–
problem solving skill which is difficult to teach and until a few years ago listening has not been
accepted as the skill that should be

Integrative Skills Of Listening Skills
Every English language student is expected to master the four language skills: reading, writing,
listening and speaking. Among these, listening is a greatly integrative skill and it plays a vital role in
the process of language learning, promoting the rise of other language skills since it is the first skill
students are exposed to. It is a receptive skill which involves taking in information through the ears,
processing and understanding the message and its importance and giving feedback. Actually,
listening is the most common communicative activity in daily life, since people listen twice as much
as they speak, four times more than they read, and five times more than they write (Morley,
1991:82). In spite of its importance, teachers appear to avoid teaching the listening skill to their
students and focus only on speaking, writing and reading skills. Listening is commonly viewed as
the most challenging skill both to learn and teach, because of its temporal nature, the complexity of
the listening processes and the special features of spoken language (Ur, 1984). What is more, the
constrained class time, lack of resources at ... Show more content on Helpwriting.net ...
Hearing refers to the "physical perception of sound, while listening is a complex combination of
hearing, seeing, comprehending and interpreting communication" (Battel, 2006). In this sense,
listening goes far beyond the natural and involuntary hearing process. It involves paying attention to
the message while making an effort to understand it. The aim if this active skill is to interpret
information and act upon it. In the EFL classroom, it is widely assumed that listening leads to
learning since it is the main source of input. Besides, learners listen before learning to speak, write
or read. Though teachers and textbooks acknowledge this skill as the fundamental one in language
learning, it is usually given minimal class time or overlooked

Skill Of Mindful Listening Analysis
Hennessey, F. (2016, April 07). The Skill of Mindful Listening. Retrieved April 09, 2016, from
http://psychcentral.com/lib/the–skill–of–mindful–listening/ In the article of The Skill of Mindful
listening, Hennessey teaches us the difficulties of effective communications in today's society. His
first focus in the article was based around how we are almost disconnected from one another and the
outside world. How sometimes it can seem challenging for people to communicate with one another
because we feel that we must compete with the others phone first. Hennessey reminds us that being
mindful is not only just being open minded of what the other person is saying, but to also be giving
our full attention to them. Listening is a mind and a body skill; that listening involves all of our
senses and gives information to both parties. Hennessey also reminds us to not be judgemental when
it come to listening to another person and that you need to be patient and listen to the full story
before you engage in judging. As I read more and more from Hennessey about ... Show more
content on Helpwriting.net ...
First of all it was more of a presentation, and it was also a summary of the seven main effective
listening responses. Adia's presentation focused on the seven responses; prompting, questioning,
paraphrasing, supportive, analyzing, advising, and judging. Adia's definitions of the responses we
simply put and easy to understand. Adia also included in her presentation what the possible
outcomes of each response can be; in what ways it would be helpful to another person. When it
came to the question response, Adia went in depth with what kinds of questioning there is when you
use this as a listening response. In some of the responses, such as paraphrasing, Adia included what
seemed to be warning labels explaining how the use of the response is supposed to seem like. Adia's
presentation was helpful to me and I would recommend it for someone who has not heard of the
listening

Essay On Listening Skills
THE IMPORTANCE OF LISTENING AND SPEAKING SKILLS
English language learning Listening and speaking the very basic and important skill is consistently
interrelated with other skills reading and writing. In the language teaching listening and speaking
skills are posses significant role. The challenges towards teaching listening and speaking skills are
now better understanding because of the new strategies contributing to effective listening and
speaking moreover the widespread availability of technology supports the language learners in
enhancing their listening and speaking skills. This paper lights with the prime importance of
listening and speaking in language acquisition.
KEYWORDS: Listening, speaking, Learning, Language skills, teaching ... Show more content on
Helpwriting.net ...
Among the all skills listening is different between hearing and listening" (Sunita, Mishra &
C.Murali krishna, 2006).
"Listening is perhaps the most essential skill for second/foreign (L2) language learning, particularly
at the beginning stages. It internalises the rules of language and facilitates the emergence of other
language skills" (Stella Hurd and Tim lewis, 2008).Communication is vital part of our daily lives
.we sit in a school listen to the teachers we read the books we talk to the friends watching television
and communication over through the internet. "Communication involves at least two people: the
sender and the receiver" (Viva career skills library, 2007).
Speaking which means to an interaction between two persons. Sender and receiver it is only a two
communicators that play a fundamental role. "Conversation is the most common form of dyadic
communication. It links people together, be it in social or professional life. Conversation may be
defined as oral and usually informal or friendly exchange of views, ideas, etc. In the speaking skills
the participant has to play the role of a speaker or listeners are

Interpersonal Skills: Listening
Report for the following interpersonal skills: listening, assertiveness, negotiation, feedback,
persuasion, interviewing and coaching. interpersonal skills are abilities, qualities, skills that we use
on a daily basis to interact with other people around at work or where ever.
Listening
By definition, listening is the ability to accurately receive and interpret messages in the
communication process ; its the act of paying attention when someone else is talking to you .
In the business field this skill is very useful and necessary for example it can lead to success,
customer satisfaction, it favors productivity In the work force and allows you to avoid minor and big
mistakes and also misunderstandings.
There are many ways that someone can develop this skill, among them are to keep an open mind,
make efforts to pay attention , a website that offers instructions on how to do so is : forbes.com ...
In business, being assertive can be useful because it allows everyone to respect each others thoughts
feelings or beliefs and it favor a genuine work place where everyone is honest.
A website that provides instructions on how to develop assertiveness is : mindtools.com (
https://www.mindtools.com/pages/article/Assertiveness.htm ).
Negotiation
By definition, according to skillyouneed.com negotiation is "a method by which people settle
differences, it is a process by which compromise or agreement is reached while avoiding argument
and disputes.
In business negotiation can be useful in a way that it can prevent misunderstanding among
employees or corporation from causing bigger issues that will have bigger impacts and it can help
resolve differences between

The Importance Of Listening Skills
English is an international language that students need to learn. There are four language skills
students need to master, one of which is listening skill. Listening skill is one of the four language
skills which plays important roles in language acquisition. It plays an important role in a way that it
gives inputs and presents the model of a language (Nation & Newton, 2009). Through listening,
students are unconsciously trained to differ sounds, accents, stresses, and intonations. Additionally,
listening also plays a crucial part in communication. According to Mendelsohn (1994, as cited in
Hamouda, 2013), language users use 40–50% of the time in listening; 25–30% in speaking; 11–16%
in reading; and in writing is about 9%. Consequently, listening is one of the English language skills
students need to master due to its importance in language communication and acquisition. For that
matter, it is an obligation for teachers to help students develop listening skill.
In contrast, achieving the goal of having a good listening skill for junior high school level seems to
be a challenging process. It takes time as it needs practices more than theories. As mentioned by an
English teacher of a junior high school in Malang, conducting listening practice requires a lot of
preparation and it takes time and energy. Most of the time, the teacher skipped the listening practices
because there is not enough time to give students listening practices since the time allocated for
English subject at

Significance Of Listening Skills
2.1. 2 Significance of listening skills It is safe to say that those who can communicate excellently in
English tend to possess good listening skills. Therefore, it is no doubt that the importance of
listening skills is undeniable in foreign languages learning. There are a wide range of studies
considering the importance of listening in language learning and in other aspects of life as well. It is
obvious that listening skills has been considered as frequently used skills during classroom and in
life. Salisonline contends that listening is used more frequently than the other three language skills
in our life. Listening skills doubles speaking one, quadruple reading one, and is used five times
more than writing one ( Salissonline,2015) . At ... Show more content on Helpwriting.net ...
Importantly, with the aim of investigating previous studies– rooted factors affecting listening skills
of a specific group of students who are of the IPE program, HUST, the study will focus only on the
main population "the first year IPE students" in the age of 19 who have been learning the course
books "LCS 1" and "LCS 2" which involves in listening skills teaching and mixed methods are
employed in order to effectively collect data which may differ from the thesis and ideas mentioned
above. The students are suggested to encounter a wide range of obstacles in listening skills learning
because it is widely known that almost all of the students were not equip with background
knowledge and skills for listening as well. Though the research was done so far by the author, the
IPE students suggest a number of factors affecting their listening skills in classes which will be
analyzed and categorized in the next

Listening Skills In PTE
How to improve Listening skills in PTE
Effective listening is important because it prevents miscommunication and makes a message clearly
understood. Listening is a skill which is required for all types of communication. The process of
listening involves five stages– receiving, understanding, evaluating, remembering and responding.
An effective listener hear the speech sounds directed towards him, understand the message, critically
evaluate the message, remember what is said and respond. Good listening skills help you understand
what is being asked, build rapport with the speaker, work in a team–based environment, resolve
problems and uncover the meaning of what others are saying.
Listening section is one of the crucial sections of the PTE test. It assesses the ability of the test taker
how well he/she can respond clearly after listening to a set of instructions. The listening ... Show
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It is encouraging for the listener to look at the speaker. It will leave you with no choice but to pay
attention to the speaker.
Nod head: – Nodding head, when you are listening is an indication that you are taking in the
information which is being conveyed by the speaker. It also shows that you understand the speaker's
feelings. You can show your understanding just by nodding the head or through appropriate facial
expressions.
Ask questions: – Asking appropriate questions is another indication that you were attentive
throughout the process. Once the speaker has finished talking, you can ask questions or repeat his or
her instructions to confirm that you understand them.
Listening is not something that just happens, but it is an active process, in which conscious decision
is made to listen and understand what is being said. When you do not understand something, you
can ask the speaker to explain it to you. But rather than interrupting the speaker, you should wait
until the speaker

Listening Skills For TOEFL IBT
How to Develop Listening Skills for TOEFL iBT? Communication is not about talking and sharing
your thoughts and stories with others. Effective communication involves active listening skills that
help you understand what others say with an open mind. In order to become a better speaker, you
first need to become a better listener. Good listening skills help you understand what others say,
increase others trust in you and build a pleasing personality. TOEFL iBT test has four modules–
Listening, Reading, Writing and Speaking. TOEFL listening require candidates to have active
listening skills to listen, comprehend and understand what is being said in the audio recordings. If
you are preparing for TOEFL iBT, then this article is for you. Here we will discuss several useful
tips that can help you develop active ... Show more content on Helpwriting.net ...
Listen without distraction: – Distractions can take away your distraction. When you are practicing
listening for TOEFL iBT test, put off your mobile phone, TV or other gadget that can distract you
from listening. 2. Be Relaxed: – Stay attentive but relaxed. If you take too much stress, you may
miss out essential details or information being discussed in the audio recording. The golden rule to
listen actively is to stay attentive but relaxed. Even if you miss out something, don't worry and focus
what is coming next. 3. Take notes: – Note taking is essential in TOEFL listening section. You can
write down important information or details being discussed in the audio recording. This will help
you not to go back while referring something. The notes you take will serve as a guide and help you
relate essential information. 4. Keep your mind open: – Listen without jumping to conclusions. Do
not apply your previous or background knowledge about the passage or topic, but always listen with
an open–mind. During the listening, you will get to know what the author or speaker is trying to
convey in the passage and answer questions based on what you

Analysis of Interviewing Skills, Listening Skills and...
Introduction
Communication is the most important tool to being a good health provider. This assignment
analyses an interview between a student from Perth Institute of Business and Technology, who acts
as a health care professional and another student who takes up the role of a patient. The areas of
communication focused in this analysis are interviewing skills, listening skills and questioning
skills. There are examples provided for each aspect followed by suggestions and recommendations
for future practices. However, the information in this assignment is fictitious.
Analysis of interview
Interviewing is a procedure which recounts to a controlled situation in which one person asks a
chain of questions to another person, relating to a ... Show more content on Helpwriting.net ...
160–164). As per Sommers–Flanagan and Sommers–Flanagan (2008, p. 164–171), a brief summary
of the concerns, a closing statement, and reassurance of the support are the few components of
closing and termination. Throughout the interview a range of open, closed, and reflective questions
are used (Yeung, 2008, p.19–23). Whereas the use of leading, multiple, hypothetical, and double
barrelled questions should be minimised (Yeung, 2008, p.42–58).
An interview was conducted between a nurse and a job applicant on 13th April 2011, to explore the
applicant's past medical history and activities of daily living. The nurse commenced by sharing his
role and purpose of the meeting, but few aspects were not touched like confidentiality and
information handling. Immediately after explain her role, the nurse started exploring. The nurse said,
"......then I will ask you some personal questions about you and your health ........ So let's start with
your name?" (7:70 mins)
The basic structure of the interviewing was used throughout, except in the initiations phase. Rather
than being informative, initiation was very prompt and short. Nurse hadn't asked for the applicant's
comfort, a confidentiality statement was not delivered in this phase, though nurse talked about it
after the personal information section was already passed. Also, nurse hadn't said anything regarding
the information like whom she will be submitting the information and what will be the outcome?
The

Speaking And Listening Skills Essay
Speaking and listening skills are very important for a number of reasons:
–Spoken language is at the heart of human interaction, at home, at work and in society. –Speaking
and listening skills are important in all contexts in which learning takes place, whether it be literacy,
language or numeracy, etc. –Good speaking and listening skills are a key aspect of employability:
getting a job, maintaining employment and progressing at work. –Good oral communication skills
are important in other aspects of lives, for example in family and peer relationships. –Purposeful use
of speaking and listening is central to effective teaching and learning. –Speaking and listening are
important in all types of provision, be it discrete literacy and numeracy ... Show more content on
Helpwriting.net ...
Shaking these loudly, softly, when marching, skipping or stomping. Playing 'guess what's inside the
instrument'.
–Singing known songs loudly and then softly, stretching words in known songs and adding new
words or sounds.
–Listening to a range of music with the children from rap to classical. Encourage the children to
move in response to the variety of musical styles and moods.
–Learning some action rhymes such as 'wind the bobbin up'.
–Playing some commercially produced tapes and CDs. Clapping along with familiar rhymes and
learning new ones.
–Listening to the sounds the feet make when walking/running/skipping: slowly, softly, fast,
stomping hard, in flip flops, boots, and high heels.
–Trying different types of claps: clapping hands softly, fast and making a pattern for the children to
follow. Stomping feet. Tapping fingers. Clicking tongue.
–Inventing a special clap routine for when someone does something really well.
–Reading or saying poems, songs, nursery songs and rhyming stories, trying to use gestures, tapping
regular beats and pauses to emphasise the rhythm of the piece.
–Adding percussion to mark the beats using hands, feet or

Improving Active Listening Skills
with each child, because they will all have different personalities and each will have their own issues
they may be dealing with.
Nonetheless, after volunteering at Bremen Head start, I believe this experience has helped me
improve my skills in many ways. Such as, I am now familiar with working with younger children
and how they tend to interact and express their selves. Second, I used some open and closed
questions with Abby to get her to open up more and sometimes just get right to the point. Third, I
improved being empathetic, it's not always easy trying to help someone else and acknowledge their
feelings. However, I was able to let Abby know I was understanding and sorry about hearing that her
mother had passed away. Lastly, I was able to improve my engagement as a social worker, by
allowing Abby to have a good relationship and be able to trust me before we began to interact more.
... Show more content on Helpwriting.net ...
While interviewing a client, I need to make sure the interview environment is comfortable and there
are no disruptions. My client should feel safe and aware that only the client and I will hear whatever
he/she has to say. Next, I should focus on my questioning skills. I should know what the right
questions to ask are and what are not. I do not want to ask my client irrelevant questions, when it's
not important. However, good questioning can allow me as a social worker to better understand the
issue that is going on with my client. Lastly, I need to focus on active listening during an interview.
More so, this is a combination of talking and listening. Active listening helps clients feel heard and
understood. Mostly, it's used for the social worker to reflect back to the client what he/she just said,
in order for the client to know the social worker is listening and is understanding the

My Listening Skills : An Average Listener
This writer considers herself an average listener, though she has been complimented on her listening
skills (most recently by a psychologist colleague who earns a living in part due to her own listening
skills, who needed a sounding board in making a difficult career decision). An honest self–rating
using the questions in Figure 11–5 would not be a "good" rating. As a remote worker who conducts
at least 80% of her work interface via email, phone, instant messaging, texting and conference calls,
this writer agrees with Schloss (2012) when he proclaims that distraction is the biggest threat to
active listening. It is not uncommon on a typical work day to be forehead deep in a spreadsheet
analysis in order to meet an impending deadline while also on a conference call and with three or
four instant messaging conversations going on at the same time (and the cell phone ringing or
pinging in the background as well). Even one who has superior listening skills and who is in a
closed office with no one around can be challenged with interruptions created by technology where
multiple individuals are all knocking on the virtual door at the same time. Even as one attempts to
ignore the noise and pop–ups (they can't be completely turned off all the time because the boss
might need something), it is still an interference in focusing on what is most important at that
moment, and if the conference call conversation seems irrelevant at times it just makes it more
justifiable to lean one's

Healthcare Listening Skills
Introduction
This essay was researched and written by a first trimester diploma student and it will discuss the
importance of listening skills in health professional and the barriers that exist. As health care
professionals, whichever field of healthcare one belongs, one is required to have effective listening
skills. These skills are important when interacting with co–workers, residents and the management.
This essay aims at looking at the importance of listening skills to a health professional and the
patients. Listening skills are also important in becoming a creative problem solver. It will look at the
benefits of listening that exist for both the patient and the health professional.
The perception of patients of quality healthcare that ... Show more content on Helpwriting.net ...
This helps the healthcare professionals understand the effect of their decisions on the experience of
the patients and can offer assurance that the experience of patients is being determined and
improved. At the frontline it is possible for the healthcare professionals to ensure that that they
deliver the most appropriate healthcare services in the best manner to individual patients (Gantz &
Sigma Theta Tau International. 2010).
Barriers to effective listening.
There are many that may get in the way of listening of healthcare professionals, and one should be
aware of such barriers. Trying to listen to more than one source of information at a time is one thing
that can delay communication. For example, attempting to listen to a patient while the radio and the
television are on or being distracted by some noise in the immediate environment. Noise lowers the
concentration of the listener hindering effective listening.
When healthcare professionals pay attention to the appearance of the patient or how they feel about
the patient and not what the patient is saying may hinder effective listening. Perhaps the healthcare
professional may not like the patient and he may mentally argue with the patient and be fast to
criticize in his head or verbally (Barach,

Why Is Listening Is A Lost Skill
Listening – A lost skill
Sudheesh Singanamalla, 127257, CSE, III/IV Section B
Listening is one of the key skills that a person should be possessing. It's a beautiful combination of
hearing what the other person has to say while at the same time being able to involve oneself into
their thought. Listening is considered as a language skill but moreover overlaps itself into the space
of a soft skill.
The most important skills that any person should possess are reading, writing, speaking and listening
but I personally believe the most importance has to be given to listening. In this digital age, through
all this noise many people take refuge in their headphones rather than listening to the sound out
there, the unique frequency bands and the beautiful amalgamation of how disturbance carries so
much information that we can't just comprehend. When we hear closely, we can clearly distinguish
the sounds, a street hawker selling his fruits ad vegetables, the noisy traffic, the beautiful
synchronous music that the tea vendors made by rattling the glasses with the spoon, the birds
chirping, dogs barking and so many more. All these ... Show more content on Helpwriting.net ...
Though listening can be classified into many different categories appreciative, critical, empathetic
and evaluative listening are the skills that are required in order to manage people in an efficient
manner while at the same time maintaining progress within an organization. At the school level,
listening is one of the most important skills a student has to learn, this process involves hearing,
thinking, learning, recalling and judging the content that he/she has listened to. I believe that schools
have to teach children this art so that the children have the flexibility and courage to question what
they've heard, increase their memory capability while at the same time, learn to accept others view
point

An effective listening skill is a technique where millions...
An effective listening skill is a technique where millions of people use in counseling, conflict
resolution, and even for training purposes. It actively absorbs information given by the speaker, and
also shows that you are interested and paying attention to what the speaker is saying. You also give
the listener feedback on what they have heard from the presenter by paraphrasing or even restating
in their own words. You also give back verbal communication such as writing notes that would
include trying to choose the correct words, and the moments where you should not speak while the
presenter is speaking to you. Having effective listening will show the person speaking that you have
received the information that was just provided to you ... Show more content on Helpwriting.net ...
There are certain ways to become a great listener and be cautious of your barriers at the same time.
You can have prejudice towards the speaker, the inability to understand what the speaker is telling
you, you're unable to hear because of the loud noises or the background areas, and the lack of
attention you show to your speaker. Try the best you can to overcome those types of barriers in
active listening. (McKay, 2014) If you were to have someone talking to you in person or even over
the phone, and you can't understand them cause of their accent or just because of the background
noises. There will be times when you are talking to someone, but then you see someone you know
and you want to ease drop in their conversation. It can even include a television or even a radio, if
your favorite show is on or your favorite song. You want to listen what is going on in the television
screen or on the radio than a human being that is standing right in front of you. Also talking to
someone on the phone and at the same time talking with another person in front of you is a barrier of
distraction that can make the person that is speaking to you in person feel very uncomfortable. There
will be certain times where people drag you into conversations that you do not want to be a part of.
An unwillingness to listen can sometimes be obvious to some people when you do not want to listen
or even talk about whatever they are talking about. In some cases if you

Describe The Importance Of Active Listening Skills
Most of my experience in trying to quickly establish a helping relationship of mutual trust and
respect is with people in the middle of a traumatic event. I always remain calm and keep a level
voice, I want them to feel like they are being treated in a warm and friendly manner. I normally use
active listening skills in order to convey respect for the individual and make them feel like their
problem is important and a priority. Especially when helping someone in a panic state, using
repetitive persistence has been very beneficial. In that, I will repeat as many times as needed, "I
need you to tell me what you need so we can help you (or a family/friend that may be in distress),"
to get the person to focus on the situation and let them know

Listening Skills For Developing Listening Skill Essay
Listening –Definition: "the ability to accurately receive and interpret messages in the
communication process" (http://www.skillsyouneed.com/interpersonal–skills.html) –Example: With
listening skill, you can obtain more information because your subordinates will talk with you
honestly. Sometimes staffs don't want to let their boss know information, especially about bad
information, but active listening skill help you to get those information also. It enable you to make a
decision based on less biased information. –Web site: 実は知らない傾聴の本質・効果・スキル
UP法 http://conlabo.jp/active–listening–857#certification03 This web site introduces 3 methods for
developing listening skill. First, we have to adjust our mind to the speaker's mind. It is called
Pacing. Second, we repeat what the speaker said so that make him/her comfortable. It is called
Repeating. Third, we summarize what the speaker said so that we can assure that we understand
what he/she meant. It is called Para–phrasing. Assertiveness –Definition: "being able to stand up for
your own or other people's rights in a calm and positive way, without being either aggressive, or
passively accepting 'wrong'." (http://www.skillsyouneed.com/ps/assertiveness.html) –Example: In
team meeting, you can let members know your opinion without making anyone uncomfortable or
upset, even if the member have other opinions. –Web site: Assertiveness – Tips & Techniques.

Listening Skills Essay
Listening is one of the important skills among three other English skills; reading, writing and
speaking. Listening play significant role in language development. Listening is the ability to hear
and understand what other people say. It is also the basic skill that we have in learning language
because we listen before we speak. Just take the example of the babies. Before they can talk with
their parents, they only give signs when they want to communicate with them by crying. They only
listen to the speech or sounds that close to them. By the time, they gain all of knowledge and
information from the people near them. Then, they start to imitate and try to speak. Of course, this
takes time, the babies cannot talk directly when they listen to the language. So, this is the same as
the learners who try to learn English as a second language. Especially in listening ability. Listening
is a receptive skill because the learners do not need to produce the language. They only receive and
try to understand the language. Receptive ... Show more content on Helpwriting.net ...
It looks one way and then it sounds completely different. However, using subtitle when watch a
movie video can help the learners to activates two part of the learner's brain; listening and reading
skills. Because the learners listen the movie video while read the subtitle. Beside subtitle can
improve learner listening ability. It can also help the learners unconsciously remember a new
vocabulary (Vanderplank, 1988). Sometimes, the learners miss the hearing of the vocabulary
because they are not sure what is the vocabulary that spoken in the movie video, but with the help of
subtitle the learner can read the subtitle and they will keep that in their mind much better. Although,
the use of subtitle sometimes can distract and disturb the learner when they watch the movie video
because they tend to read the subtitle rather than listen to English spoken language in the movie

Listening Skills Self Assessment
Overall after completing the Listening Skills Self Assessment, I think that I am a pretty active
listener. One of the strategies that I found out after taking the self–assessment, was that I stay open–
minded when a speaker is speaking despite what he or she may say that to offend me or about a
matter I do not agree upon. Also, I do not isolate the content of the message that is being presented,
but I listen to every aspect and detail of what is being said. Two of my weaknesses, were that when
the speaker is speaking in a way that is very complex I tend to loose focus. Along with that, when I
lose focus and I will not to respond until I can make an assumption of what the information or
context they are trying to present is about. In the textbook,

Listening Skills Case Study
CHAPTER THREE
LSRW SKILLS
3.1 LISTENING SKILLS
Listening is the first skill in communication. Listening is a process. A child first listens to its parents,
brothers and sisters. Then it listens to its– age group istening is the ability to understand what others
speak. Pronunciation, vocabulary, voice and body language of the speaker either enhances or
reduces the other person's listening". Brindha Prabhakar,(1991) listening is stage one of responding
act of a communicating event. Listening is a sustained effort to receive sound and make meaning It
opens up possibilities for continuing interaction. Listening is generally considered the most
important skill of all. The basis for the other three of the four skills, particularly the listening ...
Look for common ground and common concerns.
Give a quick factual overview of the situation.
Explain the need or the problem. Why is it important? How does it affect them, their families, their
staff or customers?
Try to dramatize r presentation.
Give r solution for meeting the need or overcoming the problem.
Explain why it is the best solution.
Show how r idea will work. Prove it with a demonstration convincing visual aids.
Tell them again how they will benefit.
Explain what action they need to take. Make it easy for them.
Conclude with a simple memorable summary .
3.2.2.3 DO'S AND DON'TS
Analyse r audience – their wants, desires and needs.
Set rself a clear message.
Focus on a simple, clear message.
Familiarise rself with the environment will be using.
Plan r publicity early.
Keep visual aids simple. Use good visuals that make an impact that sticks.
Rehearse r presentation well– preferably with a critical audience.
Dress for the occasion – try to mirror the dress of r audience.
Arrive early at the venue to inspect

What Is Listening Skills?
Listening
You have to pay attention to the contents of conversation to have a meaningful conversation; simply
hearing is different from listening courteously. Hearing is a passive; listening has a proactive
meaning; listening can be defined as the ability to accurately receive and interpret messages in the
communication process that requires sustained effort and full attention to the other party.
(SkillsYouNeed, 2016)[1] The basis of communication is listening in the business; listening is
important to maintain relationships among employees and customers to develop trust between each
other. For example, if you do not listen to employees, you cannot develop trust due to
misunderstanding. It is important to be an attentive listener so that employee knows you are
sincerely interested in what they have to say. (Tingum, 2016)[2]. In order to develop listening skill,
'Free Management Library' ... Show more content on Helpwriting.net ...
This means it is a process of changing other's behavior or attitude through the interaction between
people. Persuasion skill is to understand other's mind rather than having a good speaking skill. For
instance, if you are forming a new relationship with business, you have to learn other's need to
persuade them effectively. You can develop your persuasion skills from
https://www.entrepreneur.com/article/242681
Interviewing
Interview is the sense of discussion and figure out the information or issue opinions of others by
asking questions. This skill is required when you are hiring new staff in the business. For example,
when you have to hire new staffs; you do not know any information from them. The first thing you
will do is to interview them to hear some opinions from them in order to find the suitable person for
the position. If you are preparing for an interview this website will help you to develop the skills.
http://www.skillsyouneed.com/ips/interviewing–skills.html

Listening Skills In Lectures
Listening skills are a number of skills that enhance one's ability to receive and interpret messages
effectively whilst communicating. There are many hints that one can use in order to improve their
listening skills in lectures. The skills include; preparing beforehand, sitting where there are no
distractions, focusing on the message–not how it is being delivered, and making eye contact, taking
notes, and asking questions.
In this essay, the listening skills hints will be explored. It will also be discussed how these hints have
affected my listening skills in lectures.
The first skill that will be explored is asking questions in lectures. Asking questions in lectures helps
you to actively engage in the entire lecture. For example; I applied this listening skills hint in a
Biology lecture. I asked a question about ... Show more content on Helpwriting.net ...
But I focused on the message that she was delivering and not how it was delivered. I actually
realised that I like histology after all because it is quite interesting. Had I not applied this hint, I
would've have not even studied for histology and that would've brought down my mark in the test.
The last listening hint that I applied was preparing for a lecture, the day before. When you prepare
for a lecture, during the lecture you know exactly what is going on and you absorb any extra
information very fast. All you do is ask questions about any work that you didn't make sense to you
before. I applied this hint during a molecular biology lecture. During the lecture therefore it felt like
revision. I left the lecture hall and I still remembered the work...which doesn't happen very often.
Thus it can be concluded that without listening skills in lectures, messages can be easily missed or
misunderstood therefor listening skills have to be developed. With the aid of listening skills, it is
inevitable that one will do well academically and

Listening And Speaking Skills
Communication is an essential part of our daily lives. We communicate on a daily basis for a
number of reasons however many people are unaware of the vast complexity of the communication
process (Haynes, Moran & Pindzola, 2005). Listening and speaking skills are essential in the
educational sector. Students need to listen to their educators, as well as peers in order to create
meaning of texts. In this way they can give intelligent answers and demonstrate critical thought.
Speaking is also essential because students need to be able to associate with others and develop
effective strategies for communication. There are certain issues that educators face when it comes to
listening and speaking skills. In this essay I would critically discuss factors such as; Hearing
impairment, Auditory Processing Disorder (APD), Boredom, Emotional barriers, Language,
stuttering and phonological ... Show more content on Helpwriting.net ...
According to Haynes, Moran and Pindzola (2005), students with phonological disorders do not have
the ability to master the rules used to manage sounds. A child with a phonological disorder would
interpret the following sentence: 'My Kitty cat likes climbing trees, and my dog does too,' as ' My
Kikky cak likes climbing trees, and my gog does too'. From the above example, it can be deciphered
that the t in trees and too was correctly pronounced however the t in kitty or cat was incorrectly
pronounced. The d was correctly pronounced in does however it was incorrectly pronounced in dog.
It is clearly evident from the above that a phonological disorder involves more than just the correct
production of the sound. There seems to be a rule formulated with the correct production of the t and
d in some words but not in others. A significant amount of parents may find the above speech cute
and have the assumption that those children would grow out of it however this is not always the

Listening And Listening Skills
Listening skills are crucial for developing effective communication skills. It greatly influences the
way one speaks. This means we tend to speak what we listen. This is also true of our mother tongue.
All of us, as children, learnt our mother tongue the same way. A child learns to speak its mother
tongue by listening to its mother's language; observes gestures and formulates vocabulary in a social
context from those who live around it.Littlewood (1984) states that: "The child imitates the sounds
and patterns which he hears around him." As it is a natural phenomenon or approach to Language
learning, there is a strong relationship between listening (a receptive skill) and speaking (a
productive skill). It is this co–relation which produces verbal expression. Listening is one of the four
basic skills through which a language is taught. It is one of the two skills that we use when
communicating orally. According to Rost (1991).However, he feels that in recent times listening is
assuming greater importance ... Show more content on Helpwriting.net ...
Commenting on the existing coursebooks, Hill and Tomlinson(2003) suggest a list of listening
activities that have potential for achieving rich intake of language, such as listening to short
stories,extracts from novels, anecdotes, plays, news, documentaries and commentaries and poems
and then engaging in discussions with peers on various topics. Such task–oriented activities provide
learners with a reason to speak. While facilitating intake, interactive listening activities also provide
opportunities to process the information in multidimensional ways. This process includes mental
repetition of what is heard, connecting what is heard to life experiences and knowledge of the world
and responding effectively. This helps in rich and relevant intake as well as retention of silent
features of the

The Art Of Listening And Communication And Listen Skills
What I've Learned
What stood out to me when I read The Art of Listening and Communication & Listen Skills is that I
have to take other people's feelings into consideration. Being able to understand others is essential to
my learning. The reason for mentioning this I need to be open to what people have to say because I
don't know where they are coming from. In the Art of Listening, it stated that a person should us I
when are taking charge, we do so to form unity. The only "you" should ever be used to address
someone in a group who is not contributing. Effective Listening skills states that people react to "55
percent facial expression, 38 percent tone of voice and 7 percent words." I will take this into
consideration when applying these skills and by keeping a low voice a straight face. These listening
skills can be used in a classroom when speaking to a professor or student by keeping full eye contact
with an attentive facial expression. This indicates you are listening to what they are saying and are
serious about learning. Furthermore, I need to writing down everything the professor says because it
can be essential for the exam. If I feel uncomfortable because of something the professor said I
should address it after class in a respectful manner. Some of many benefits I can learn from
improving my communication skill is empathy. This is because I need to be sensitive with the way I
speak to someone because my words can be hurtful. This can also lead

P1 Listening Skills
Listening Skills Listening is the ability to accurately receive and interpret messages in the
communication process. It is also key in all effective communication, without the ability to listen
effectively, messages are easily misunderstood. The importance of listening skills to top employers,
the provide training for employees. This is not surprising when you consider that good listening
skills can lead to better customer satisfaction, greater productivity with fewer mistakes, increased
sharing of information that in turn can lead to more creative and innovative work. Many successful
leaders and entrepreneurs credit their success to effective learning skills. Richard Branson frequently
quotes listening as one of the main factors behind success ... Show more content on Helpwriting.net
...
A good coach doesn't see themselves as an expert able to fix all problems and having all the
answers. Instead, they see themselves as supporting the process of learning. There are two main
types of coaching relationship. The first is with an external coach who is not part of the organization
or line management structure in any way. The second is an internal coaching relationship, where a
manager or leader acts as a coach for their team. The two require different ways of working as
coach, although they share some similarities.

What Is Listening Skills
Opted skill: Listening skill(s)
Before we start off with the activities, we need to know what the word listening means. Harmer
(2001, p.228) viewed listening as a fundamental language skill. "It provides the perfect opportunity
to hear voices other than the teacher's, enable students to acquire good speaking habits as a result of
the spoken English they absorb, and helps to improve their own pronunciation".
Learning of foreign language rely on four basic skills which can be classified into receptive and
productive skills. Listening and reading comes under receptive whereas writing and speaking comes
under productive. In language learning, out of the four skills, listening stands to be as one of the
most important skill. It is also accounted as a Cinderella skill. Environment plays ... Show more
content on Helpwriting.net ...
Number/ Word Bingo:
Playing bingo requires students to listen carefully. You can use either numbers or words that they
have been learning. Creating the bingo sheets and words takes a bit of time but once done can be
used with other classes, time and time again.
8. Be the boss:
Allow your child to be the boss while you play together for a set amount of time. Your child will tell
you what to play and how to play. This is excellent to help you understand how your child views
your parenting instruction, and it gives you an opportunity to model listening for your child.
9. Listen and act:
Put some animal toys in front of the child. Narrate some basic instructions about animal characters
and what they are doing. Have your child listen and move the characters along to the story. 10. Put
in order:
Write alphabets on flashcards and put them on the floor. Speak a word and then spell it like "Tap"
"T" "A" "P". Encourage the child to listen carefully and put the cards in order as you speak.
11. Show me the color game:
Make a dice shaped box and color each side with a different color. Now give it to the child and say
where's the red color? And the child will have to show it up like here it

Best Listening Skills

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