男童花30萬買遊戲點數詹翔霖教授

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詹翔霖教授，詹翔霖副教授，詹翔霖，詹仁松，詹翔霖教授，文化大學，教育，詹翔霖教授，情緒，邱毅，工作，洪蘭，顧客

男童花 30 萬買遊戲點數-親子教材-詹翔霖教授

新竹縣一名小六男童上網玩遊戲，刷媽媽的信用卡買點數，七天共花卅

萬元，家人接到帳單傻眼，不相信孩子出手如此豪氣。

徐姓婦人最近接到信用卡帳單嚇一大跳，驚呼「怎麼可能刷卅萬？」仔細

查看帳單，連續七天每天以二萬、三萬、五萬元不等金額消費，短短一周

消費總額達卅萬元；她一問，原來是念小六的兒子上網玩遊戲，刷她的

卡買點數、寶物、儲值卡，差點氣昏。

男童坦承用媽媽的信用卡購物，他天真說，上網填信用卡資料一點都不

難，卡片上有卡號，至於網路刷卡驗證密碼，猜是媽媽的生日，結果「一

猜就中」，順利購物。

徐姓婦人質疑網路遊戲公司讓未成年的孩童刷卡，消費行為不具法律效

力，向新竹縣消保官羅鈞盛投訴。

羅鈞盛協調時表示，依民法滿廿歲才具行為能力，七歲以上、未滿廿歲屬

限制行為能力，如與人買賣、契約必須經過家長同意，否則無效；網路遊

戲公司應有辨識和過濾消費者年齡的機制，未成年者用家長信用卡，絕

大多數都未經過家長同意，民法上也有限制未成年人購物能力的規定。

網路遊戲公司表示，目前仍無法過濾上網者的年齡層，他們也要和軟體

公司拆帳，無法完全吸收損失。經過協調後，男童家長也認為自己沒有管

教好孩子，要負部分責任，雙方同意各讓一步，以十五萬元達成和解。

羅鈞盛提醒家長，多注意子女上網做些什麼？家中有信用卡，避免讓孩

子知道卡號，或用生日做密碼設定；也建議網路遊戲公司訂出購物者年

齡機制，否則消費者若循法律途徑，官司有得打。

記者羅緗綸/新竹縣報導/聯合報

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