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Passport for Digital Economy in France
       Developing economy in territories with the help of ICT


                                 David BARTHE, CEFAC CEO
                                         SMB ICT Forum - June 2010



                          1
The CEFAC

• Founded in 1961, we are a para-governmental institution
  reporting to the French Ministry of Economy and
  Employment

• Our mission: SME development for economic competitivity
  and employment through professional content creation and
  training

• We work with Chambers of commerce and industry,
  nationwide

• Passport program launch has put us on the digital
  transformation rack
                              2
CEFAC development areas
                                                                            « 10 days to understand
                                                                            digital economy » session
                                        TRAINING
                                                                       Business advisors training sessions


                                                                    Passeport for digital economy program




                                  DIGITAL ECONOMY
ONLINE CENTRE OF                   « EDUCATION »
                                                                                   ICT
  PEDAGOGICAL        Focus on Trade, Craft, Services & Tourism industries
   RESSOURCES
                                                                                SHOWROOM

                                                                                       “Le Comptoir”
               Agoratech 2.0 website
The passport program

• Launched in early 2007, France’s Passport
  initiative was implemented by French
  government to drive economic growth and
  employment by accelerating ICT
  adoption among small businesses.

• Designed with assistance from the Intel World Ahead Program, it helps small
  companies adopt technology and compete more effectively in giving them
  access to free training sessions and purchase guide.

• A wide ecosystem is involved from institutions (Ministry of Economy, Chambers
  of commerce, Chambers of trade, etc) to private companies (OEMs, ISVs,
  banks, telcos, ect.).

• This is a nationwide program with more than 550 training locations and 750
  SMB trainers.

                                        4

                                                                4
Vertical needs
      through local
                           End to end solution through
       prescriptors
                           « program » partnering
Chambers of commerce

Chambers of craftmen

Accountant associations

       Local gvt              Link: the local value adds,
  Building syndicates
                              Resellers providing end to
                             end IT solutions and services
Financing bodies (CDC)

    Highly vertical
     Highly local
   Low IT know how




                          Medium vertical                 Horizontal
                          Weak local                     IT Guidance
                          High IT know how              depending on
                                                         usage level




                                             5
Passport Program - 2010 model
                                 French Government


                                    PROGRAM PROJECT
                   Training
                                         TEAM

 Intel teach
  advanced         Prescriptor
   online -         networks                         ICT Ecosystem
collaborative                        530
 tool for the                      training
                                                  Resellers
   trainers                       locations       directory
 community




                                                              1600 labellised
                                   750                           resellers
                                 trainers



                                                  Equipment
                                                    Credit
                      SMBs

                                              6
Passport for digital economy program -
Results
• Small enterprises trainings

• Local network creation to support and reach SMEs

• 40000€ equipment loan without guaranty

• Reseller Channel creation to simplify the purchase process

• Emergence of dedicated solutions and services

• Integration of 2 other governmental programs:
   – Les Auto-entrepreneurs
   – TIC-PME

• Engagement with Morocco, Belgium and other governments…


                                  7
Key takeaways
•Set-up a strong project team
    -Relationship with Intel World Ahead – strong skills on project
    methodologies, ICT ecosystem federation, local and international vision
    (Moroccan project opportunity) and marketing & communication

•Bottom up approach
    -Foster your local network - it is the best way to reach SMBs
    -Do not re-invent the wheel
    -Commit everyone to the project

•Content and collaborative tools are key
    -Re-invent content to follow ICT evolution
    - Involve trainers in the content creation process


                                         8
New advanced training modules…




           Communicate with your customers
           Communicate with your partners
           Web presence
           Management information system
           From the setting up of a business to
          its development



                9
New Gouvernemental Website




            10

                             10
Passport for Digital Economy in France
       Developing economy in territories with the help of ICT


                                 David BARTHE, CEFAC CEO
                                         SMB ICT Forum - June 2010



                          11

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Passport for digital economy - SMB ICT forum

  • 1. Passport for Digital Economy in France Developing economy in territories with the help of ICT David BARTHE, CEFAC CEO SMB ICT Forum - June 2010 1
  • 2. The CEFAC • Founded in 1961, we are a para-governmental institution reporting to the French Ministry of Economy and Employment • Our mission: SME development for economic competitivity and employment through professional content creation and training • We work with Chambers of commerce and industry, nationwide • Passport program launch has put us on the digital transformation rack 2
  • 3. CEFAC development areas « 10 days to understand digital economy » session TRAINING Business advisors training sessions Passeport for digital economy program DIGITAL ECONOMY ONLINE CENTRE OF « EDUCATION » ICT PEDAGOGICAL Focus on Trade, Craft, Services & Tourism industries RESSOURCES SHOWROOM “Le Comptoir” Agoratech 2.0 website
  • 4. The passport program • Launched in early 2007, France’s Passport initiative was implemented by French government to drive economic growth and employment by accelerating ICT adoption among small businesses. • Designed with assistance from the Intel World Ahead Program, it helps small companies adopt technology and compete more effectively in giving them access to free training sessions and purchase guide. • A wide ecosystem is involved from institutions (Ministry of Economy, Chambers of commerce, Chambers of trade, etc) to private companies (OEMs, ISVs, banks, telcos, ect.). • This is a nationwide program with more than 550 training locations and 750 SMB trainers. 4 4
  • 5. Vertical needs through local End to end solution through prescriptors « program » partnering Chambers of commerce Chambers of craftmen Accountant associations Local gvt Link: the local value adds, Building syndicates Resellers providing end to end IT solutions and services Financing bodies (CDC) Highly vertical Highly local Low IT know how Medium vertical Horizontal Weak local IT Guidance High IT know how depending on usage level 5
  • 6. Passport Program - 2010 model French Government PROGRAM PROJECT Training TEAM Intel teach advanced Prescriptor online - networks ICT Ecosystem collaborative 530 tool for the training Resellers trainers locations directory community 1600 labellised 750 resellers trainers Equipment Credit SMBs 6
  • 7. Passport for digital economy program - Results • Small enterprises trainings • Local network creation to support and reach SMEs • 40000€ equipment loan without guaranty • Reseller Channel creation to simplify the purchase process • Emergence of dedicated solutions and services • Integration of 2 other governmental programs: – Les Auto-entrepreneurs – TIC-PME • Engagement with Morocco, Belgium and other governments… 7
  • 8. Key takeaways •Set-up a strong project team -Relationship with Intel World Ahead – strong skills on project methodologies, ICT ecosystem federation, local and international vision (Moroccan project opportunity) and marketing & communication •Bottom up approach -Foster your local network - it is the best way to reach SMBs -Do not re-invent the wheel -Commit everyone to the project •Content and collaborative tools are key -Re-invent content to follow ICT evolution - Involve trainers in the content creation process 8
  • 9. New advanced training modules… Communicate with your customers Communicate with your partners Web presence Management information system From the setting up of a business to its development 9
  • 11. Passport for Digital Economy in France Developing economy in territories with the help of ICT David BARTHE, CEFAC CEO SMB ICT Forum - June 2010 11