Describing ux services to analysts and testers and how we can help their lives better. This was given to Webmedia when we were acting as UX consultants. Specifically focused on software development company structure.

2. Where to involve UX process?

3. How does it benefit you and your project?

4. How does it make your life easier?

5. Case StudiesTarget Audience: Analysts, Developers, Testers and Enthusiasts Cathy Wang cathy@webmedia.ee Kevin Jaako kevin@webmedia.ee

6. UX

7. NOT TO BE CONFUSED WITH.. uks

8. User Experience

9. UserExperience

11. Where to involve the UX process?

12. How NOT to do UX

13. Unified Process

14. how does UX benefit you and your project?

15. Sales & Scoping We put ourselves in the users shoes Identify additional services to sell Help with scoping & catch missed opportunities!

16. Analysis Work WITH analysts Let analysts focus on systems analysis Capture all features & functionality Generate sales from places that weren’t thought of before Help with process flows & wireframing We always have the users in-mind

17. Development Support system for developers Save you from having to re-write code because of missed functionality

18. Testing Usability issues won’t reach the client Start Early – don’t wait until launch! Make sure good intentions are realized

19. Scenarios

20. Hukoomi II Information Architecture Over 1,000 pages in 2 languages, 4 target audiences Browse by topic, audience & service Usability review

21. Talk among all of them… Client Project Manager Analysts Developers Designers

22. What does it mean to you Saves time! Answers to your questions Support in testing phase

23. EMT Usability review & strategy, while staying within the current development lifecycle

24. EMT Improve usability without changing project timeline or cost

25. What does this mean to you Focus on what you do best Offer customers more value

26. PFM Rapid sketching & wireframing From concept to design in 5 days

27. What does this mean to you Get it done right, the first time Very fast turn-around

28. Histrodamus Competitor analysis Explore future business opportunities Toolkit evaluation

29. What does this mean to you Accurate analysis of business opportunities Find advantages that competitors miss

30. VisitEstonia Information Architecture New pitches

31. What does this mean to you More time to focus on analysis Sales Extra hand.

32. Questions/Discussion