1. JOB DESCRIPTION: Beacon Health Partners PCMH Facilitator
LOCATION: Nassau, Suffolk and Queens Counties, NY
HOURS/TRAVEL: 15-30 hours per week; up to 50-60% travel required
OVERVIEW: The Patient Centered Medical Home (PCMH) Facilitator will work with multi-disciplinary
teams from primary care practices part of the Beacon Health Partners Accountable Care Organization
(ACO) to help them achieve PCMH recognition through the National Committee for Quality Assurance
(NCQA). The number of practices assigned to a PCMH facilitator will be dependent on the number of
hours a facilitator works per week.
SPECIFIC RESPONSIBILITIES:
• Using a standardized tool, conduct PCMH assessments to assess a practice’s current operations
and procedures against the NCQA PCMH requirements. Prepare a customized workplan for a
practice based on gaps identified during assessment.
• Work with assigned practices on a weekly basis (virtual and in-person) to implement the
customized workplan which may include:
o clarifying NCQA PCMH requirements and providing recommendations on how to meet
the requirements;
o connecting practices with relevant educational resources, tools and templates to meet
the PCMH requirements as well as other members of the Beacon PCMH team and
external partners as necessary;
o identifying challenges and barriers that may prevent practice from achieving goal in
desired timeframe and communicating such issues to PCMH Coordinator and/or
Director;
o facilitating brainstorming sessions/discussions among the team members identify
solutions to meet the NCQA PCMH requirements, ensuring that all perspectives are
taken into account; and
o providing feedback on NCQA PCMH documentation prepared by the practice.
• Conduct research on PCMH related resources and/or develop PCMH related resources for
Beacon practices.
• Participate in meetings with Beacon PCMH team and attend PCMH and Beacon Health Partners
events as necessary.
EDUCATION and/or EXPERIENCE:
• Bachelor’s degree in nursing, health care administration, public health or a related field
required. Public Health, Health Policy, Nursing or related field preferred. Clinical experience
(e.g., Physician Assistant, Nurses) not required but preferred.
• Knowledge of the PCMH concept and the NCQA PCMH program required; experience working
with health care organizations to obtain NCQA PCMH recognition preferred.
• At least (2) years of project management experience required.
• Knowledge of theories of practice and organizational change and quality improvement
methodologies (e.g., IHI Model for Improvement, PDSA model) preferred.
• Experience working with electronic health records and other health information technology.
• Knowledge of primary care practice environment.
• Strong communication and conflict resolution skills

2. ADDITIONAL INFORMATION:
• Ability to appropriately and professionally handle multiple and competing priorities required.
• Ability to work autonomously with little direct supervision and to maintain an organized work
load required
• Ability to demonstrate flexibility and adaptability in a changing work environment required.
• Must demonstrate appropriate service orientation in all interactions within the organization and
with clients, participants, visitors, and faculty.
COMMUNICATION SKILLS:
• Must demonstrate confidentiality with clinical, management, and other organizational
data/information.
• Interpersonal required skills include the ability to communicate effectively in writing and
verbally with individuals at all levels of health care provision.
• Must be comfortable with public speaking and making presentations.
• Must demonstrate strong communication and problem solving skills with the capacity to
anticipate and identify ever changing needs for the practices as they arise.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid driver's license required.
COMPUTER SKILLS:
• Technical required skills include use of printers, copiers, fax machines, and computers.
• Proficiency in Word, Excel and PowerPoint required.
• Proficiency in or high level of comfort in learning Web Based Applications required.
REPORTING RELATIONSHIP: Reports to the PCMH Coordinator and Director.
To apply for this position, please send resume and cover letter to Dr. Jacqueline Delmont,
Medical Director of Beacon Health Partners to jdelmont@beaconhealthpartners.com.