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Through the Looking Glass
Both Sides of PHAB
Patty Chan, OTR/L MPA
Ventura County Public Health
July 28, 2014
CalPIM Network Presentation
OBJECTIVES
1. Provide an overview of Ventura County Public
Health’s journey to 5 year accreditation
2. Provide a perspective of the process as a site
visitor
3. Engage webinar participants on methods to
stay the course
"Would you tell me,
please, which way I
ought to go from here?“
"That depends a good
deal on where you
want to get to," said the
Cat.
ACCREDITATION OVERVIEW
1. Accreditation requires an on-going health departmental
commitment to quality improvement and adherence to
national standards.
2. Internal benefits of accreditation
 identify successes and opportunities for improvement
 promote quality initiatives
 energize the workforce and develop a strong team
 focus the health department on common goals
 evaluate your health department’s performance
 align your resources with your strategic objectives
 deliver results
PHAB Slide Set 2013
QI
Silo bust and PM
PHAB LOGIC
MODEL
OUTSIDE THE LOOKING GLASS:
DOCUMENT SELECTION
1. Pre-Requisites documents:
 CHA
 CHIP
 SP
2. Required documents which are plans
 Response plans
 Communication plan(s)
 All Hazards Emergency Operations Plan
 Health Department-specific workforce development plan
 Quality Improvement Plan
3. Required Systems
 Performance management
 Financial management
INSIDE THE LOOKING GLASS:
DOCUMENT REVIEW AND STRENGTHEN
• Measures are a method to evaluate a
• Standard which is the level of function within
a
• Domain which is a broad PH service
WHERE ARE YOU GOING?
5 year Public Health Accreditation
Does it meet the standard?
Then ask:
IF YES, BUT NOT YOUR IDEAL
PROGRAM OR PLAN?
INSIDE THE LOOKING GLASS
Can I find the proof within the document?
Validation if the documentations meets the standards
Have the plans and systems been in place long enough for
evaluation?
Use of QI though out the process
Teamwork!
QUESTIONS?
1. Provide an overview of Ventura County Public
Health’s journey to 5 year accreditation
2. Provide a perspective of the process as a site
visitor
3. Engage webinar participants on methods to stay
the course

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Cal pim July 2014

  • 1. Through the Looking Glass Both Sides of PHAB Patty Chan, OTR/L MPA Ventura County Public Health July 28, 2014 CalPIM Network Presentation
  • 2. OBJECTIVES 1. Provide an overview of Ventura County Public Health’s journey to 5 year accreditation 2. Provide a perspective of the process as a site visitor 3. Engage webinar participants on methods to stay the course "Would you tell me, please, which way I ought to go from here?“ "That depends a good deal on where you want to get to," said the Cat.
  • 3. ACCREDITATION OVERVIEW 1. Accreditation requires an on-going health departmental commitment to quality improvement and adherence to national standards. 2. Internal benefits of accreditation  identify successes and opportunities for improvement  promote quality initiatives  energize the workforce and develop a strong team  focus the health department on common goals  evaluate your health department’s performance  align your resources with your strategic objectives  deliver results PHAB Slide Set 2013 QI Silo bust and PM
  • 5. OUTSIDE THE LOOKING GLASS: DOCUMENT SELECTION 1. Pre-Requisites documents:  CHA  CHIP  SP 2. Required documents which are plans  Response plans  Communication plan(s)  All Hazards Emergency Operations Plan  Health Department-specific workforce development plan  Quality Improvement Plan 3. Required Systems  Performance management  Financial management
  • 6. INSIDE THE LOOKING GLASS: DOCUMENT REVIEW AND STRENGTHEN • Measures are a method to evaluate a • Standard which is the level of function within a • Domain which is a broad PH service
  • 7. WHERE ARE YOU GOING? 5 year Public Health Accreditation Does it meet the standard? Then ask:
  • 8. IF YES, BUT NOT YOUR IDEAL PROGRAM OR PLAN?
  • 9. INSIDE THE LOOKING GLASS Can I find the proof within the document? Validation if the documentations meets the standards Have the plans and systems been in place long enough for evaluation? Use of QI though out the process Teamwork!
  • 10. QUESTIONS? 1. Provide an overview of Ventura County Public Health’s journey to 5 year accreditation 2. Provide a perspective of the process as a site visitor 3. Engage webinar participants on methods to stay the course

Editor's Notes

  1. The accreditation is designed to serve as a platform for continuous quality improvement as a department must continue to improve even after 5 year accreditation status has been achieved. With the current economic climate and limited funds and resources, accreditation and quality improvement can make current departments functions more efficient while maintaining the integrity of the work.
  2. Winter of 2013, the PHAB board approved a modified logic model
  3. Within the required documentation, there are several major plans and systems a PH department must possess.
  4. Measures, standards, and domains are related. Don’t get caught in the weeds of a measure. Step back to see if your documentation for the measure is demonstrating the standard AND is performing the service of the domain. Have a way for “clean eyes” to view your documentation.
  5. Remember which path you are walking