Communication 120 – Interpersonal CommunicationInterpersonal Rela.docx

Communication 120 – Interpersonal
Communication/Interpersonal Relations
Accelerated course – 8 week semester
Spring 2020 – 1/13/20-3/6/20
Instructor
Name: Dr. Erin M. Kleinman
Skype ID: Erin Kleinman (eschumaker)
Email: [email protected]
Connect with me ~ I would love to connect with you if you have
concerns or questions about this course. I am happy to arrange a
skype meeting, at a mutually convenient time, or we can discuss
questions or concerns via e-mail. Please feel free to reach out
with anything you need to discuss.
Course Overview
An examination of communication theory and research as it
applies to the creation, maintenance, or deterioration of
interpersonal relationships. Topics include the creation and
negotiation of meaning, identity development, social diversity
and cultural influences, verbal/nonverbal messages, perception,
conflict, power, self-disclosure, deception, empathy, the role of
mediated communication, and interaction patterns in
friendships, families, and work relationships. The course
combines theory application and experiential skill development.
3 credits –fulfills requirements in: Communication and Media
major; Corporate Communication major; Communication Minor;
Leadership and Social Change Minor; College of Leadership
and Social Change Core; Social and Behavioral Sciences LAI
Requirement, and C.O.M.P.A.S.S. Social Justice Quadrant.
Learning Outcomes for the Course

Your active participation in this course will produce the
following learning outcomes:
1. Demonstrate comprehension of communication principles and
theories that explain and/or predict effective personal and
professional relationships.
2. Demonstrate various effective interpersonal communication
skills and strategies that positively impact relationship
development and/or maintenance.
3. Demonstrate comprehension of variety of problematic
communication behaviors that contribute to the deterioration
and/or dissolution of interpersonal relationships and propose
viable alternatives.
4. Demonstrate ability to evaluate the impact of variables such
as class, gender, race, status, power, etc. on communication
competency
5. Demonstrate effective oral and written communication.
6. Conduct introductory level research on interpersonal
relations topic(s) within the communication and social sciences
literature.
Required Text
Floyd, K. (2016). Interpersonal communication: The whole
story, (3rd Ed.). Boston: McGraw-Hill.
Course Policies
Participation and Attendance
Online class attendance is required as each module offers
elements that are essential to your success in this course.
Additionally, this class is highly interactive, so your active
participation is necessary to create a cooperative learning
experience for the entire class. You should expect that late
responses to the discussion forums will have a negative impact
on your learning, your success in this class, and your grade. The
participation grade will be evaluated based on your ability to

respond thoughtfully to the given prompts, apply course content
to personal examples, and your attentiveness to the input of
others.
As mentioned above, all absences and partial absences in the
discussion forums will negatively influence your participation
grade.
Deadlines
Assignments are due on the day noted in the syllabus. Like in
the real world, poor time management or bad judgment on your
part does not qualify as an acceptable excuse for late work.
Expect point deductions for assignments not turned in on time.
Plan your week accordingly and plan for the worst. Have extra
places to save documents and know where you can get back up
internet if for some reason yours is not working at the time of
an important deadline. It is your responsibility to have back up
plans for when things don’t go your way!
Carlow University E-mail
You are expected to regularly check and read e-mail sent to
your Carlow e-mail account. Due to the Family Education
Records Privacy Act (known as the ‘Buckley Amendment’), I
will not send e-mail to alternate e-mail accounts. Due to
federal law, faculty members are required to communicate with
you through your Carlow account.
If you would like to forward your e-mail from your Carlow
account to another, more convenient, e-mail account, please
consult the Carlow Help Desk for Information Technology.
Celtic Online
As this course is an online course, your ability to navigate
Celtic Online is crucial to your success. Please make sure you
are familiar with the lay out and ask questions when you can’t
find something!

Technology Requirements
Since this is an online course, you will need consistent and
reliable access to the internet. It is your responsibility to have
back up internet options in the case that your personal internet
source is unavailable for some reason. The excuse of “no
internet” when it comes to assignments being turned in on time
will not be acceptable. Your presentation will also be recorded;
therefore, you will need to have access to a computer with
recording capabilities (e.g., camera and mic with reliable and
good quality video output).
Library Research
Electronic Access to Library Sources:Carlow students may
connect to EBSCOhost or the Wilson Omnifile journal index, by
simply going to http://library.carlow.edu
If for any reason you experience trouble with this process,
please stop by the library, located in the Learning Commons, or
call the library at 412-578-6139, or e-mail the library at
[email protected]. Please do not contact the instructor. If you
do so, it may delay in getting you appropriate assistance and
technical support.
Credible Sources:You are required to use credible sources for
your evidence; this does not include Wikipedia. Access articles
from printed journals, newspapers, books or online databases,
which are available from the libraries home page. This also
includes credible media sources, such as radio shows (National
Public Radio-NPR) and TV news shows, as well as personal
interviews with appropriate credible individuals.
University Policies
Academic Integrity:
Carlow University aims to educate and challenge students to
reach their highest potential by guiding students along a path of
honesty and integrity throughout their intellectual pursuits.

Students are thus expected to uphold the highest standards of
academic integrity. Forms of academic misconduct include (but
are not limited to):
· Cheating—providing or receiving inappropriate assistance on
any coursework.
· Plagiarism—submitting another’s work as one’s own; not
properly citing sources, using exact wording without quotations
or proper attribution, paraphrasing without proper citation, or
improper paraphrasing; attributing citations to inaccurate or
misleading sources.
· Self-plagiarism—unauthorized use of one’s own work or part
of a work, either from the same course or from another course,
in more than one assignment.
· Academic deceit—use of false or altered information or
withholding information critical to the processes of the
University; providing false information or documentation with
the intent to obtain an exemption, extension or exception to
one’s coursework; signing other students into classes or on
group reports.
· Fabrication of data—using falsified or fabricated data,
forgery, or unsanctioned documents for research or other
coursework.
· Interference with other students’ learning or achievement—
sabotaging (including failing to contribute to) group projects or
laboratory work, disrupting in-class work, altering computer
files or online posts, or making educational materials
unavailable to others.
· Unauthorized acquisition or exchange of coursework—
purchasing, borrowing, stealing, or otherwise obtaining material
with the intent to use as one’s own coursework; selling, lending,
or otherwise offering one’s own coursework to others with the
intent of allowing the recipient to use the work as one’s own;
obtaining a copy of one’s own completed tests and exams
(either a physical copy, an electronic image, or a screenshot)
without explicit permission from the course instructor.
· Copyright violation—distributing copyrighted material,

including course material provided by the instructor or obtained
from the textbook, without explicit permission from the
copyright holder.
All violations of Carlow’s academic integrity policy will be
kept on permanent record. Serious or multiple violations will be
forwarded to the Academic Integrity Committee for a judicial
hearing.
It is the student’s responsibility to become familiarized with
Carlow’s Academic Integrity Policy. The full policy can be
found in the Course Catalog.
Policy on Sharing of Course Material
All course material, including but not limited to presentation
slides, lecture notes, handouts, audio or video recordings,
syllabi, assignments, quizzes, tests, and exams, are the legal
property of the instructor who developed them, the University
that commissioned the work, or the textbook publisher. Students
may use this material for their own learning and for discussion
with other students in the class, but may not redistribute it in
any way, including uploading it online for others to access.
Doing so violates the copyright law and Carlow’s policy on
sharing of course material. In addition, sharing or accessing
course material for the purpose of gaining an unfair advantage
in the course or allowing others to gain an unfair advantage in
the course violates Carlow’s academic integrity policy.
Students with Disabilities Policy
Carlow University makes every effort to provide reasonable
accommodations for students with disabilities. This includes
individuals with physical disabilities, learning disabilities and
mental health disorders who meet the definition of disability
under the Americans with Disabilities Act. Students with
disabilities have the same responsibility as other students to
meet the University's academic, technical, and behavioral
standards and to follow the University's general policies and
guidelines regarding standards of conduct. Students who plan

to request accommodations should contact the Disabilities
Services Office at the beginning of each semester since
accommodations cannot be granted retroactively. To determine
whether you qualify for accommodations, or if you have
questions about services and procedures for students with
disabilities contact:
Jacqueline M. Smith
Disabilities Services Office
University Commons, 4th floor
Phone - 412.578.6257 (Office line)
412.578.6050 (Direct line)
Fax - 412 578.2027
[email protected]
Carlow University Temporary Disability Policy
Carlow University values each student and is invested in
encouraging his or her academic success in line with the Mercy
mission “to respond reverently to God and others; and to
embrace an ethic of service for a just and merciful world.” In
keeping with the mission, the University has chosen to offer
assistance to those with temporary conditions such as short term
illnesses, injuries, or other temporary medical conditions. While
the University is not required to provide such support under the
Americans with Disabilities Act, some assistance may be
arranged via the Disability Services Office (DSO). Each
situation will be reviewed; however, the office cannot guarantee
that services will be provided.
In order to determine if a student with a temporary condition
may receive some assistance via the DSO, he/she should contact
the office at 412 578-6257. The student will be asked to meet
with Jackie Smith, Disabilities Services Representative, and to
provide the requisite documentation of his/her condition. Mrs.
Smith will review the documentation and may consult with the
student accommodation committee to determine what, if any,

assistance may be provided. All documentation will remain
confidential.
Academic Support
McGinley Center for Academic Achievement:
The Center for Academic Achievement (CAA), 4th floor
University Commons, offers free in-person tutoring for
improving writing skills and understanding course content.
They also offer academic coaching for time management and
learning skills. Make an appointment through
https://carlow.mywconline.com at least 48 hours in advance, or
call 412-578-6146. Cancellations can be made online within 8
hours of the appointment time. For last minute cancellations,
please call 412-578-6146. Students can also access “CAA
Resources” under Groups on Celtic Online for guides on college
survival skills, reading, learning strategies, math, and
writing/research.
Hopkins Communication Lab:
Carlow is fortunate to have a state-of-the-art communication lab
opened to all members of the university. The Hopkins
Communication Lab is located on the 4th floor of the University
Commons. Well-trained peer tutors and/or the Lab Director are
available 7 days a week and 2 evenings to assist. The
communication lab team members can help you with
brainstorming a topic for any presentation, researching your
speech, outlining your speech, building your persuasive
argument through evidence, creating your visual aids, coping
with speech anxiety, taping your speech, or practicing your
speech. They can also assist with video creation/editing skills
using Camtasia.
To schedule an appointment please email the staff at
[email protected] or call 412-578-8761. You can also stop by
the lab for walk in hours or to receive scheduling help. The lab

hours are posted on your Celtic Online site or on the student
portal under the “Hopkins Communication Lab.”
Celtic Online Course Management Technology -- Additional
Support Services
· Technical assistance with Celtic Onlineis available from:
Center for Digital Learning & Innovation – 4th Floor of
University Commons.
· Assistance with Technicalconcerns/questions regarding
computers, access, log-in process, passwords, viruses, etc., is
available from Carlow’s Information Technology help desk.
Their contact numbers are (412) 587-8700 or (866) 767-9509
answered 24 hours a day. Or you may contact them by e-mail at
[email protected]
· Please make use of these university support systems whenever
appropriate. Please do not contact the instructor… as this will
only delay the appropriate assistance and technical support you
require.
NOTE THIS EXCEPTION: If you have non-technical-related
questions related to course materials or links for the course in
Celtic Online, please e-mail me.
Mental Health and Counseling Support
Diminished mental health can interfere with optimal academic
performance. The source of symptoms might be related to your
course work; if so, please speak with me.
However, problems with other parts of your life can also
contribute to decreased academic performance. Carlow's
Counseling Center provides free and confidential mental health
services to help you manage personal challenges that threaten
your emotional or academic well-being.
Remember, getting help is a smart and courageous thing to do --
for yourself and for those who care about you.
Make an appointment by calling 412-578-8731 or 412-578-

6306. The Counseling Center is located on the 4th floor of
Frances Warde Hall, and open from 9AM to 4:30PM Monday
through Friday.
If you are in crisis and need immediate assistance, please
contact the Carlow Police at 412-578-6007orcallRe:Solve Crisis
Networkat 1-888-796-8226. Both are available 24/7.
Course Assignments and Evaluation
Assignments
Assignment
Points
Due date
Reading journals or discussion posts and class participation
200
10 out of 13 options
Tests
100
10 out of 12 options
Short Reports (2)
100
#1 due end of week 3
#2 due end of week 6
Multimedia Presentation
100
End of week 7
Self-assessment Portfolio
100
End of week 8
Total 600 points
Discussion posts – 10 of 13 options graded – 10 points for each
original post and 10 points for interactivity with other students -
200 points

To obtain greater meaning from the course text and additional
materials in the Celtic Online course management site, you will
be posting original comments and discussing course content
with other students throughout the semester. These entries
should help you with your comprehension and application of the
course material. Your active participation and engagement with
the other students throughout these discussions are of the
utmost importance for your course outcomes as well as your
course grade.
Remember to always show tolerance and respect for differing
ideas and perspectives in your comments. You will be evaluated
on your ability to extend on/or tactfully critique others’ input.
Diverse opinions are encouraged and respected in this class.
Rude, disrespectful, or threatening comments regarding others
will NOT be tolerated. Anyone acting in such an inappropriate
manner will be asked to leave the class and the Dean of
Students and Academic Dean will be notified.
Tests - 10 of 12 administered – 10 points each – 100 points
Each chapter in the text book will have a corresponding test.
There are 12 chapters we will cover and each will have a test
associated with that specific content. You may take all 12 tests
if you wish and your Best 10 Test scores will be recorded for
your final grade. If you choose to take only 10 of the quizzes
then those are the 10 that will be recorded for your final grade.
Short Reports – 2 at 50 points each - 100 points
In the short reports, you will have an opportunity to explore
interpersonal communication research on a topic and report on
the insights that you have gained. The due date of each report is
listed on the schedule. In your short reports, include an
introduction, thesis, body, conclusion, and in-text citations. The
report should be 3-3.5 pages, double spaced, not including the
references. Please proofread your paper because you will be
graded down for typos, spelling mistakes, and grammatical
errors. Include at least two journal articles; no Wikipedia. Note
how to complete good library research from the video lecture at
the beginning of this course. Use APA formatting for all

references and in-text citations. Please see assignment sheet for
more detailed information about this assignment.
Short report 1: TV/movie/song analysis
Short Report 2: Relationship analysis
Multimedia presentation – 100 points
This assignment is intended to facilitate a greater awareness of
how our course content matters beyond the walls of the
classroom and challenge you to critically think about/analyze
what is transpiring in the world around you – or suggest what
should be taking place instead in order to improve interpersonal
relations. Students may select topics from the host of topics
discussed in class, prompted by the course readings, discovered
through research, suggested by the professor, or otherwise
newly identified by you that are clearly relevant to issues
associated with interpersonal relations. Your presentation
should demonstrate your learning and teach/educate/persuade
(or otherwise have potential for creating a meaningful impact on
a public audience as if the presentation were to be published).
Please see assignment sheet for more detailed information about
this assignment.
Self-assessment portfolio – 100 points
Complete 10 self-assessments and complete a 2 page
assignment/reflection on each. These 10 assessments and
reflections will be put together to create a self-assessment
portfolio that will give you a very broad picture of your own
interpersonal communication skills and practices. Please see
assignment sheet for more detailed information about this
assignment.
Course Schedule
Week 1 (1/13/20 – 1/19/20)
· Read chapter 1: About Communication
· Watch lecture on Chapter 1

· Take test on Chapter 1
· Read chapter 2: Culture and Gender
· Additional reading and discussion topics
· 1. Complete the Cultural explorations exercise
· Post unique discussion post and engage in class discussion on
discussion board
· Complete “Library Research and resources” folder. You will
find a to-do list in this folder. Complete all required items in
this folder to be adequately prepared for the quality research
required for this course. BONUS POINTS OPPORTUNITY
Week 2 (1/20/20 – 1/26/20)
· Read chapter 3: Communication and the Self
· Read chapter 4: Interpersonal Perception
· 2. Complete the “Who am I” exercise
discussion board
· 3. Read the “Social Perception” reading
discussion board
Week 3 (1/27/20 – 2/2/20)
· Read chapter 5: Language
· Read chapter 6: Nonverbal Communication

· 4. Complete the “Thinking Critically about the Media”
exercise
discussion board
· 5. Read the “Becoming desensitized to hate words” reading
discussion board
· 6. Read the Washington Post article about personal space and
then listen to the NPR podcast on personal space in different
cultures.
discussion board
· Short Report #1 Due
Week 4 (2/3/20 – 2/9/20)
· Read chapter 7: Listening
· Read chapter 8: Emotion
· 7. Watch “The power of listening”
discussion board
Week 5 (2/10/20 – 2/16/20)
· Read chapter 9: Forming and Maintaining personal
relationships
· Read chapter 10: Interpersonal Communication in close
relationships

· 8. Read the case study on Space
discussion board
· 9. Go to ProCon.org micro-website
http://socialnetworking.procon.org/#pro_con. Consider the
debate: “Are social networking sites good for society?” It
includes a brief overview, a series of pro and con arguments, a
video gallery with brief clips from: CBS news (re: teens &
parents learning dangers of social networking sites); The Daily
Show (re: Twittering); and CNN (re: the use of social
networking during the protests in Iran). Decide which side of
the debate you favor and why?
discussion board
Week 6 (2/17/20 – 2/23/20)
· Read chapter 11: Interpersonal Conflict
· 10. Read article on Interpersonal Relationships and Conflict
Resolution
discussion board
· 11. Review the 2 "Conflict Resolution tips" documents
discussion board
· Short Report #2 due
Week 7 (2/24/20 – 3/1/20)
· Read chapter 12: Deceptive Communication
· 12. Visit the “Psychology Today Deception” website

discussion board
· 13. Research on your own: Online Deception - See discussion
prompt for more information
discussion board
· Creative Presentation Due
Week 8 (3/2/20 – 3/6/20)
· Watch and/or read all Creative Presentations from your
classmates
· Post unique discussion post for each and engage in class
discussion on discussion board
· Self-Assessment Portfolio due
Course ProjectCriteriaPointsDescribes the patient that is the
subject of the project including diagnoses, medications, and
history OR describes the community, its strengths and problems
and the mental health issue that will be the subject of the
paper.4Includes any substance abuse or violence issues for the
patient or community 2Discusses attempted interventions, what
has been successful and what has not.4Describes own personal
thoughts about the patient's or community's mental health
issues. 4Describes any cognitive concerns and possible
interventions.2Writes a nursing care plan including three
priority nursing diagnoses with r/t and AEB factors.4Includes
outcomes in Nursing Outcomes Classification language and
interventions in Nursing Intervention Classification language
with a plan for evaluation.4Identifies mental health resources
that can be used with the patient or community. Includes an
educational tool.4Supports answers using academic resources,
with citations in APA format.2Total30

1
Self-Assessment Portfolio
This assignment asks you to reflect upon your own interpersonal
communication skills and evaluate your effectiveness as a
communicator in interpersonal situations. There are a variety of
self-assessments to choose from and the documents containing
these assessments are in a folder on the course CelticOnline
page. Choose 10 assessments to complete and make sure to
complete the assessment first before reading more about what
the assessment attempts to measure. Try to choose a variety of
assessments to obtain a well-rounded understanding of your
interpersonal communication skills.
After completing the assessments, for each assessment you will
need to complete a 2-page assignment in which you need to
address the following concerns:
· Description —describe the exercise/assignment using the
concepts discussed in class and in the textbook.
· Purpose —identify the purpose of the exercise by relating the
exercise to the principles or theories discussed in class, in the
textbook, in additional readings, and/or additional information
provided about the assessment.
· Analysis —analyze the process of the exercise, i.e., what you
learned and how you came to realize key concepts related to the
purpose; analyze your strengths and limitations related to this
competency.
· Self-Assessment —conclude your report by stating how
principles learned can be applied to your personal

communication skills and/or your success in interpersonal
relationships; what have you learned to help you develop this
competency?
I suggest you complete assessments as we cover the
corresponding material in class. Additional documents contain
original research that cover the purposes and definitions of each
assessment.
BE SURE TO GIVE PROPER CITATIONS FOR
WORK/IDEAS/CONCEPTS THAT ARE NOT YOUR OWN.
Each assignment should have a reference sheet where you site
your sources that contributed to your understanding of that
assessment.
Your Self-Assessment Portfolio is due at the end of week 8.
Please compile all the materials into one document. Each
assessment should be included with your responses noted,
followed by its reflection assignment and then the reference
sheet. This order will occur 10 times for all 10 self-assessments.
You will be penalized for lack of organization in this manner.
This portfolio is worth 100 points.

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