This document discusses digital identity and its importance in a digital society. It summarizes Belgium's digital ID system, itsme, which allows citizens to securely access both private and public online services through a single digital identity. The system provides identification, authentication, electronic signing and confirmation services. Itsme differentiates itself through its high level of security and extensive service scope. It has seen growing adoption rates since 2017, and the document outlines its deployment and ecosystem partnerships across various industries.

1. A digital society
needs a digital ID
CWIN Brussels, 27.09.2018
Kris De Ryck | CEO | Belgian Mobile ID

2. “The end-goal of innovation is to make a difference,
improving upon what is already being done, creating
results that matter to people. Successful innovation is as
much (if not more) about being able to change continually
as it is about using new technologies.”
Capgemini Week of Innovation Networks 2018
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3. Digital ID in Europe

4. EU legal framework for digital ID
2014-2017 2018 2019 2020
Mutual acceptance of
national e-ID means
18.09
Regulation
23.07.14
Entry into force
application obligation
25.05
Regulation
27.04.16
National
implementation
13.01
Regulation
25.11.15
Application
obligation RTS
Q3 2019
eIDAS
GDPR
PSD2PSD2

5. is the reference for
mobile identity and digital privacy
in Belgium
Belgian Mobile ID
respects the guidelines provided by
PSD2

6. Product

7. Our Services
4 strong enablers for every
process digitalization project
Sign up
Log in
Confirm
Sign

8. visitor statement
• no more form to fill in
• easy onboarding of
clients
• 100% accurate data
• verified ID
• replaces KYC process
• transparent
Share ID with itsme®
event
eRetail
pharmacy
holiday booking
insurance
KYC
moving
gambling
sharing economy

9. car rental
banking
university
medical records
delivery box
eRetail
security camera
news bike rentalenergy
fitness club
Login with itsme®
• 1 single login for all
touchpoints
• strong authentication
within 1 app
• always the same easy
process at different
partners

10. transfer medical rec. booking
time sheets
driving lessons
birth
movie on demand
payment
LOA
eGov
help desk
donation
• no more card readers
• easy and fast
confirmation of orders
• secure approval
Confirm with itsme®

11. passport statement
notary
buy a house
leasing
hotel booking
insurance
become client
contract
credit card
time sheets
• easy and fast signing
of documents
• legal equivalent of
handwritten signature
Sign with itsme®

12. Data
what we consciously do (low trust)
Attributes
what we are (medium trust)
Tracks
what we unconsciously do
(unknown trust)
Digital ID
who we are (strong trust)
ACSEL Cahier_Relation-numérique-de-confiance-des-enjeux-des-identités

13. Our product differentiates itself by highest level of trust/security
combined with an extensive service scope
Facebook
Connect
Sezame Mobile
Connect
PKI-SIM
Solutions
FB
C
APP
C
APP
SIM
C
APP
rID SIM
C
APP
rID SIM
C
SECURITY
LEVEL
software security
no secure element
1-factor
software security
no secure element
multi-factor
software security
secure element
2-factors
software security
secure element
multi-factor
software security
secure element
multi-factor
limited limited medium extensive extensive
SOLUTION
TYPE
TRUST
LEVEL
SERVICE
SCOPE
unverified ID verified IDunverified ID unverified ID verified ID
LEVEL of ASSURANCE
“HIGH”

14. Ecosystem

15. e-Government
Telecom & utilities
Finance & insurance
HR & interim
Health
Mobility, Travel & hospitality
Media & entertainment
Retail & e-commerce
IoT & e-Services
Non profit
ID registrars deliver
trusted identity
security
by Telecom Operators
BelgianMobileIDimposesaclear
codeofcommitment

16. “En fait, la sécurité de la
carte d’identité
électronique est
transposée dans le
monde mobile.”
-Jan Jambon-
“Dès 2018, il vous sera possible d’utiliser
itsme® pour vous identifier auprès des
services publics en ligne. Plus besoin de
votre lecteur de carte eID ou de vos
tokens pour vous connecter.”
-Alexander De Croo-

17. Deployment

18. Uptake to ensure fast adoption
critical
mass
MarketCoverage
Initial critical mass will trigger other
industry verticals
Focus on key industry
players will drive
vertical adoption
Banking
Government
Close Following Industries
Insurance, Utilities,..
Adopting Industries
Media, Retail, Entertainment,…

19. Numbers of itsme® users 2017-2018
05 06 07 08 09 10 11 12 01 02 03 04 05 06 07 08
# transactions per month:
± 1,5 million
Average monthly growth:
40.000 users
Average transaction per user:
5,35/month
500.000
350.000
150.000

20. 2,81%
itsme® as digital key for Belgian Public Services
4.000.000
Authentication on CSAM in 2018
From 01/01 till 31/08
Share of itsme®
as digital key
1,54%
Jan Feb Mar Apr May
# Authentications
per month
3,75%
9,68%
6,06%
Jun Jul Aug
5.000.000
6.000.000
8,43%
7,65%
8,42%
Social
Security
MyMinFin
Vlaanderen
eHealth
Top of Relying Parties
% from Jan till Aug 2018
23,04%
32,45%
11,61% 3,78%

21. Usage of itsme® in 2018
6,60
actions/month/user
3,26
actions/month/user
2,35
actions/month/user
Banks
InsuranceseGovernment
HR, Telecom,
Document Mgmt

22. a smarter way to be you