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  BUSINESS	
  REPORT	
  
TEAM	
  MEMBERS	
  

Ê  CANDY	
  WILLEMS	
  
    Ê  Head	
  of	
  design	
  

Ê  OLI	
  GOTS	
  
    Ê  Head	
  of	
  marketing	
  &	
  Publicity	
  

Ê  SIGRI	
  SEVALDSEN	
  
    Ê  Key	
  account	
  manager	
  
Description	
  of	
  Company’s	
  Product/Service	
  

Ê  We	
  wanted	
  to	
  create	
  a	
  ‘tool’,	
  which	
  would	
  introduce	
  people	
  
    to	
  their	
  area,	
  in	
  a	
  fun,	
  interactive	
  way	
  and	
  would	
  be	
  an	
  
    alternative	
  to	
  the	
  ever-­‐growing	
  online	
  resources.	
  

Ê  The	
  result	
  was	
  a	
  stack	
  of	
  pocket-­‐sized,	
  detachable	
  cards,	
  
    providing	
  assorted	
  content.	
  

Ê  Three	
  main	
  types	
  of	
  competition	
  were	
  identified:	
  	
  
    Ê  guide-­‐magazines	
  (e.g.	
  Time	
  Out)	
  
    Ê  flyer	
  packs	
  (e.g.	
  Don’t	
  Panic)	
  
    Ê  discount	
  providers	
  (e.g.	
  KGB	
  Deals,	
  Groupon)	
  	
  
What	
  made	
  WHATIF	
  unique	
  compared	
  to	
  its	
  
                            competitors?	
  


Ê  WHATIF	
  differentiates	
  in	
  the	
  following:	
  
   Ê  Price	
  –	
  WHATIF	
  is	
  free,	
  distributed	
  around	
  the	
  area’s	
  cafes,	
  
        galleries,	
  shops,	
  etc.	
  


   Ê  Size	
  &	
  format;	
  Personalization	
  –	
  a	
  business	
  card	
  size,	
  makes	
  it	
  
        handy	
  to	
  carry	
  around	
  –	
  it	
  fits	
  even	
  in	
  your	
  pocket	
  or	
  purse;	
  
        detachable	
  cards	
  allow	
  selectivity	
  and	
  customization	
  	
  	
  


   Ê  Availability/convenience	
  –	
  always	
  available,	
  as	
  it	
  is	
  a	
  printed,	
  
        tangible	
  product;	
  there	
  is	
  no	
  dependence	
  on	
  Internet	
  
        connection,	
  yet	
  as	
  free	
  &	
  accessible	
  as	
  your	
  average	
  online	
  app.	
  	
  
Our	
  customer	
  segment	
  and	
  how	
  we	
  researched	
  
                       their	
  needs.	
  	
  

Ê  Multi-­‐sided	
  platform	
  
    Ê  Customer	
  segment	
  A	
  -­‐	
  busy	
  people,	
  who	
  like	
  to	
  try,	
  discover	
  
        and	
  	
  experiment	
  	
  
          Ê  Value	
  proposition:	
  Design	
  -­‐	
  Personalization	
  -­‐	
  	
  Availability	
  


     Ê  Customer	
  segment	
  B	
  -­‐	
  local	
  businesseswho	
  can	
  use	
  the	
  
          ‘cardmag’	
  to	
  advertise	
  their	
  services	
  	
  
          Ê  Value	
  proposition:	
  format	
  of	
  the	
  advertising	
  tool	
  -­‐	
  strategy	
  -­‐	
  
               multiple	
  options	
  	
  

Ê  Market	
  Research	
  :	
  	
  
    Ê  Taking	
  the	
  prototype	
  around	
  London	
  	
  
Our	
  key	
  activities,	
  partners	
  and	
  resources	
  

Ê  Key	
  resource	
  is	
  any	
  printed	
  version	
  of	
  the	
  ‘cardmag’	
  (tangible)	
  and	
  
     team	
  members’	
  expertise	
  (IP).	
  	
  
     Ê  A	
  ‘cardmag’	
  could	
  be	
  used	
  in	
  two	
  ways:	
  	
  
          Ê  Informative	
  
          Ê  Promotional/Marketing	
  tool	
  

Ê  Key	
  partners	
  :	
  KSL	
  and	
  local	
  businesses	
  	
  	
  

Ê  Key	
  activities:	
  
     Ê  Production	
  &	
  maintenance	
  of	
  	
  ‘cardmags’	
  	
  
     Ê  Offering	
  team	
  expertise	
  &	
  ‘cardmags’	
  as	
  promotional/marketing	
  
         tools	
  for	
  other	
  businesses	
  
     Ê  Promoting	
  our	
  product	
  to	
  new	
  users,	
  content	
  owners	
  and	
  
         advertisers	
  
Our	
  Branding	
  and	
  design	
  strategy	
  

 •  simplicity	
  is	
  the	
  sophistication	
  
 •  LOGO:	
  fun	
  &	
  memorable	
  orange	
  
     and	
  bold	
  &	
  easy	
  to	
  read	
  black.	
  	
  
 •  THE	
  NAME:	
  great	
  branding	
  
     potential	
  through	
  inquisitive	
  
     questioning	
  
 •  CARDMAG:	
  Unusual	
  format	
  and	
  
     bright	
  coloring	
  are	
  set	
  to	
  attract	
  
     attention.	
  	
  
 •  Individualization	
  &	
  
     customization	
  as	
  part	
  of	
  
     branding	
  strategy	
  	
  
 •  Weaknesses	
  :	
  Printing	
  
Company	
  policies,	
  IP	
  and	
  other	
  legal	
  
                consideration	
  	
  


Ê  The	
  product	
  is	
  prone	
  to	
  ‘copycats’:	
  	
  

Ê  Our	
  strategy:	
  	
  
    Ê  strong	
  design,	
  
    Ê  	
  valuable	
  partners	
  	
  
    Ê  well-­‐planned	
  distribution	
  	
  
    Ê  branding	
  

Ê  Contract	
  for	
  advertisers	
  
Profit	
  &	
  Loss	
  statement	
  
EXPENSES	
                       INCOME	
  	
                 EXPECTED	
                        EXPECTED	
  
	
  	
                                                        EXPENSES	
  	
                    REVENUE	
  
                                                                                                	
  

  START-­‐UP	
          £	
                       £	
           KSL:	
  1000	
     £	
                         £	
  
   COSTS	
  
                                                  	
            Cardmag	
          	
                          	
  
Website	
            36.18	
                                  Printing	
           310.00	
   KSL	
            1000	
  

Registration	
      100.00	
                                  Rings	
              84.80	
  

 PROTOTYPE	
         10.00	
  

   KU	
  FAIR	
     43.00	
      KU	
  FAIR	
     19.00	
  

   TOTAL	
          189.18	
                      19.00	
                          394.80	
  

                                                                                                PROFIT	
       432.22	
  
Retrospective	
  &	
  Evaluation	
  
                                                               What	
  would	
  we	
  have	
  
                Challenges	
  
                                                                done	
  differently?	
  
Ê  	
  size,	
  price	
  and	
  content	
  of	
  the	
     Ê  More	
  doing,	
  less	
  talking	
  
     magazine.	
  	
  
                                                            Ê  Earlier	
  team	
  role	
  definition	
  
Ê  Identify	
  competitive	
  advantage	
  	
  
                                                            Ê  Less	
  incubation	
  stage	
  
Ê  limit	
  of	
  resources	
  	
  
                                                            Ê  Better	
  time	
  management	
  
Ê  Solutions:	
  
    Ê  market	
  research	
  and	
  
        mentoring	
  
    Ê  Keeping	
  the	
  product	
  simple	
  
CONCLUSION	
  

                 Success	
                          What	
  did	
  we	
  learn	
  
Ê  Good	
  feedback	
  about	
  the	
  




                                                            ?	
  
    product	
  

Ê  Public	
  engagement	
  

Ê  Partnership	
  with	
  KSL	
  for	
  Live	
  
    Nation	
  

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Whatif business report

  • 1.                  BUSINESS  REPORT  
  • 2. TEAM  MEMBERS   Ê  CANDY  WILLEMS   Ê  Head  of  design   Ê  OLI  GOTS   Ê  Head  of  marketing  &  Publicity   Ê  SIGRI  SEVALDSEN   Ê  Key  account  manager  
  • 3. Description  of  Company’s  Product/Service   Ê  We  wanted  to  create  a  ‘tool’,  which  would  introduce  people   to  their  area,  in  a  fun,  interactive  way  and  would  be  an   alternative  to  the  ever-­‐growing  online  resources.   Ê  The  result  was  a  stack  of  pocket-­‐sized,  detachable  cards,   providing  assorted  content.   Ê  Three  main  types  of  competition  were  identified:     Ê  guide-­‐magazines  (e.g.  Time  Out)   Ê  flyer  packs  (e.g.  Don’t  Panic)   Ê  discount  providers  (e.g.  KGB  Deals,  Groupon)    
  • 4. What  made  WHATIF  unique  compared  to  its   competitors?   Ê  WHATIF  differentiates  in  the  following:   Ê  Price  –  WHATIF  is  free,  distributed  around  the  area’s  cafes,   galleries,  shops,  etc.   Ê  Size  &  format;  Personalization  –  a  business  card  size,  makes  it   handy  to  carry  around  –  it  fits  even  in  your  pocket  or  purse;   detachable  cards  allow  selectivity  and  customization       Ê  Availability/convenience  –  always  available,  as  it  is  a  printed,   tangible  product;  there  is  no  dependence  on  Internet   connection,  yet  as  free  &  accessible  as  your  average  online  app.    
  • 5. Our  customer  segment  and  how  we  researched   their  needs.     Ê  Multi-­‐sided  platform   Ê  Customer  segment  A  -­‐  busy  people,  who  like  to  try,  discover   and    experiment     Ê  Value  proposition:  Design  -­‐  Personalization  -­‐    Availability   Ê  Customer  segment  B  -­‐  local  businesseswho  can  use  the   ‘cardmag’  to  advertise  their  services     Ê  Value  proposition:  format  of  the  advertising  tool  -­‐  strategy  -­‐   multiple  options     Ê  Market  Research  :     Ê  Taking  the  prototype  around  London    
  • 6. Our  key  activities,  partners  and  resources   Ê  Key  resource  is  any  printed  version  of  the  ‘cardmag’  (tangible)  and   team  members’  expertise  (IP).     Ê  A  ‘cardmag’  could  be  used  in  two  ways:     Ê  Informative   Ê  Promotional/Marketing  tool   Ê  Key  partners  :  KSL  and  local  businesses       Ê  Key  activities:   Ê  Production  &  maintenance  of    ‘cardmags’     Ê  Offering  team  expertise  &  ‘cardmags’  as  promotional/marketing   tools  for  other  businesses   Ê  Promoting  our  product  to  new  users,  content  owners  and   advertisers  
  • 7. Our  Branding  and  design  strategy   •  simplicity  is  the  sophistication   •  LOGO:  fun  &  memorable  orange   and  bold  &  easy  to  read  black.     •  THE  NAME:  great  branding   potential  through  inquisitive   questioning   •  CARDMAG:  Unusual  format  and   bright  coloring  are  set  to  attract   attention.     •  Individualization  &   customization  as  part  of   branding  strategy     •  Weaknesses  :  Printing  
  • 8. Company  policies,  IP  and  other  legal   consideration     Ê  The  product  is  prone  to  ‘copycats’:     Ê  Our  strategy:     Ê  strong  design,   Ê   valuable  partners     Ê  well-­‐planned  distribution     Ê  branding   Ê  Contract  for  advertisers  
  • 9. Profit  &  Loss  statement   EXPENSES   INCOME     EXPECTED   EXPECTED       EXPENSES     REVENUE     START-­‐UP   £   £   KSL:  1000   £   £   COSTS     Cardmag       Website   36.18   Printing   310.00   KSL   1000   Registration   100.00   Rings   84.80   PROTOTYPE   10.00   KU  FAIR   43.00   KU  FAIR   19.00   TOTAL   189.18   19.00   394.80   PROFIT   432.22  
  • 10. Retrospective  &  Evaluation   What  would  we  have   Challenges   done  differently?   Ê   size,  price  and  content  of  the   Ê  More  doing,  less  talking   magazine.     Ê  Earlier  team  role  definition   Ê  Identify  competitive  advantage     Ê  Less  incubation  stage   Ê  limit  of  resources     Ê  Better  time  management   Ê  Solutions:   Ê  market  research  and   mentoring   Ê  Keeping  the  product  simple  
  • 11. CONCLUSION   Success   What  did  we  learn   Ê  Good  feedback  about  the   ?   product   Ê  Public  engagement   Ê  Partnership  with  KSL  for  Live   Nation